myUnity Home Care & Hospice Reviews

myUnity Home Care & Hospice
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119 Reviews
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Devero is a great product.
Reviewed on 2020/01/12
I have had nothing but positive experiences with myUnity/Devero software. I am familiar with the...
I have had nothing but positive experiences with myUnity/Devero software. I am familiar with the software as I have used it before with another company, which is why I selected it for my hospice business.
Pros
The best thing about this software is the ease of use , the available features and the product support team. Whenever I have an issue, the product support team has been sure to contact me in a timely manner to resolve the said issue.
Cons
I do not have any least favorites about this software at this time.
Response from Netsmart Technologies
Thank you from your glowing 5-star review! We appreciate Your Family Hospice as a business partner and strive to continue innovating in the hospice and palliative care world. Netsmart is proud to serve the hard work you do for your patients everyday.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Easy to use with annoying issues at times
Reviewed on 2020/01/09
Easy to use, though there are bugs sometimes. Examples are faxes failing, reports taking long to...
Easy to use, though there are bugs sometimes. Examples are faxes failing, reports taking long to load, and problems with Devero not working. In the last 3 months there were times where Devero was down for a few hours to half a day
Pros
Ease of use and clean user interface from an office standpoint
Cons
Customer service is not that great, I would often contact support with a list of things that I need help with such as adding a mark to a report. A couple hours later, I receieved a "resolved" email but only some of my issues are resolved... I will then have to contact support again...
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ten years as a hospice nurse and this is the worst documentation system I’ve ever used
Reviewed on 2022/11/09
Pros
This is the most cumbersome and aggravating documentation system to use while in the field/at bedside
Cons
This product is so non user friendly to those whom are at the bedside; it’s archaic
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Devero-Home Health Care Software
Reviewed on 2019/02/15
Would highly recommend Devero for anyone looking for paperless home health care documentation.
Would highly recommend Devero for anyone looking for paperless home health care documentation.
Pros
Devero is an excellent home health care software for paperless documentation. The features and functionality is very easy to understand and use.The customer support is also very proactive and resolve all minor glitches as soon as it is possible.The Dashboard, Libraries and Custom reports are very hands on and self explanatory.The select an action drop down view is also a very useful tool.This is the most functional and easy software in the market.
Cons
The Oasis-D SOC is sometimes showing fatal audits that are hard to resolve.Some clinicians are struggling in resolving these SOC fatal audits in Oasis -D.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Functionality
Reviewed on 2020/01/09
Pros
Ability to modify to needs and make some reports which are beneficial to our clinician and support staff
Cons
It is not intuitive, functions do not work as intended, when you are modifying it is not always well thought out, there is repetitive charting in all documents.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Convenient Software
Reviewed on 2020/01/09
It is great and best to be used in a company that deals with lot of private information.
It is great and best to be used in a company that deals with lot of private information.
Pros
This softare accomodates everything that is needed when you work in a health care field. HIPPA is assured and everything you wanted to sort out is there to make your work efficient and organized.
Cons
Sometimes the software runs slow but with their customer service, it is a quick fix.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DeVero Home care system
Reviewed on 2020/01/09
Having a system online and accessible to all employees has been great. No need for an IT department.
Having a system online and accessible to all employees has been great. No need for an IT department.
Pros
Ability to log in on any device- smart phone, tablet, lap top, desk top. There were no specific devices needed to operate the system.
Cons
Having 2 systems- We have HAS for scheduling and billing. There are times that information does not transfer correctly from DeVero to HAS. 1 system would be ideal.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
DeVero is a wonderful software for HHC billing
Reviewed on 2020/01/09
DeVero makes processing error proof payroll and Billing very simple
DeVero makes processing error proof payroll and Billing very simple
Pros
DeVero makes Billing all Insurance companies simple and error free.
Cons
After the program updates and releases new versions, it create small issues, but they usually are resolved quickly. Also, having an integrated system , causes delay with data transferring from DeVero into HAS, i have to go back and forth , between systems to get all the data to come into HAS.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Have been using deVero for 6 years now and love it - easy to use, very clinician oriented
Reviewed on 2017/10/02
ease of use for clinicians and for back office
ease of use for clinicians and for back office
Pros
This is very clinician oriented - backed by people who know the COP's and they gear their forms right with the COP's. It is also very user friendly - does not require hours of training to train someone new to it.
Cons
every time you add something, you (as the user) have to tell them what report to add it to - it should automatically be added
Every little thing you change, you get charged for - if person doing the set-up had known what they were doing, this mapping and changing could have happened in the set-up
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of MyUnity Home Health software
Reviewed on 2020/01/09
There are a lot of different options to assist in the everyday needs of the organization. Different...
There are a lot of different options to assist in the everyday needs of the organization. Different logs and programs that help the user with all of the tasks we do and overall to keep organized.
Pros
I feel that the ease and user friendly abilities are priorities. It is always easy to train new employees on the software.
Cons
We did have some issues in getting some problems resolved once we sent in a ticket.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product!
Reviewed on 2020/01/09
Pros
Very easy to navigate through the different screens. It is very user friendly and the way you can customize the dashboards makes it that way.
Cons
Wish on the schedule frequency we could add the days of the week would make it easier if patients had multiple visit and different HHA's on the case.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
DEVERO ELECTRONIC MEDICAL RECORD CHARTING AND DOCUMENTATION
Reviewed on 2020/01/11
TECHNICAL SUPPORT IS VERY GOOD, VERY SUPPORTIVE AND PROVIDES SOLUTIONS WITHIN A VERY REASONABLE...
TECHNICAL SUPPORT IS VERY GOOD, VERY SUPPORTIVE AND PROVIDES SOLUTIONS WITHIN A VERY REASONABLE TIME.
Pros
EASE OF USE, TECHNICAL SUPPORT IS GREAT.
Cons
EPISODE DATES ARE NOT ON ALL FORMS, I THINK IT WOULD REALLY HELP IF THEY ARE
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Functional
Reviewed on 2020/01/09
It's user friendly, which is nice and easy to learn for the most part. Some of the plan of care...
It's user friendly, which is nice and easy to learn for the most part. Some of the plan of care module changes done last year are tricky to learn and don't function very well.
Pros
It is very user friendly and each to teach.
Cons
Seems to often have bugs, hiccups, does weird things at times.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great program
Reviewed on 2020/01/09
Pros
Support and back-up when needed, and the options available
Cons
Could be more user-friendly because it's a little difficult to learn, but once you learn it is great
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DeVero User
Reviewed on 2020/01/10
Pros
It is user friendly, even those clinicians who are technically challenged can use it with no issues
Cons
Customer service, it takes a while to get our issues resolved
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Organized and User Friendly
Reviewed on 2020/01/09
Pros
It is very user friendly. I was able to learn everything quickly. If I every have troubles, customer support gives me clear instructions, and I can follow the instructions easily with this software. It also organizes our patient's charts well.
Cons
Sometimes it can be slow and have a glitch, but DeVero is quick to resolve the issues. There are times where sessions time-out and the page goes back to login without saving my work. That can be frustrating.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Unity Hospice
Reviewed on 2020/01/15
Able to get our claims filed and paid.
Able to get our claims filed and paid.
Pros
Support is quick to respond when I have a problem.
Cons
Not always easy to understand how to find the reports.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time DeVero Home Health customers
Reviewed on 2016/11/30
We have been with DeVero for many years and have not had any problems. The customer support is...
We have been with DeVero for many years and have not had any problems. The customer support is great and very individualized. They will set up internal reports and customize forms that relate specifically to your agency. The Clinical side is very user friendly and our field staff rave about how easy it is to use on their phone or tablets. The office side is very organized and easy to use as well.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Devero USe
Reviewed on 2020/01/09
Pros
User friendly, easy to navigate. Easy to train staff on use.
Cons
Needs to implement new compliance for EVV.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Appreciate DeVero support!
Reviewed on 2016/12/23
Devero's customer support team members are very knowledgeable and extremely helpful. There are some...
Devero's customer support team members are very knowledgeable and extremely helpful. There are some days I will call or email, more than once a day and they are always quick to help and resolve my concern, even when it's a simple issue I could have probably figured out on my own. I always feel like a valued customer and know I can count on their friendly expertise.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
5 Star Home Care Elite Top 100 Agency loves working with DeVero
Reviewed on 2016/11/07
We love working with DeVero. They answer their phones promptly, return calls promptly, answer...
We love working with DeVero. They answer their phones promptly, return calls promptly, answer emails promptly. They build custom forms for our agency. DeVero is a great company & I would recommend any agency to use them. Check out DeVero. If we can be a 5 Star Agency & Home Care Elite Top 100 Agency with their product, you can too.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Company!
Reviewed on 2017/02/20
We were very eager to go from a paper EMR system to electronic. Devero team was more then helpful...
We were very eager to go from a paper EMR system to electronic. Devero team was more then helpful with every step and Devero team really knew their software and was very knowledgeable. We have been a customer since Nov 2016 and they are already have over 3 new updates to varies thing in Devero. Devero is very user friendly! We LOVE it!
Pros
Very user friendly. Any form can be added which is amazing for us who is pediatric only.
Cons
The employee-user section could be expanded on. It would be awesome to have hire dates, expiration, etc. A user dashboard simpler to the patient dashboard would be a very awesome tool for managers.
- Industry: Hospital & Health Care
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Physical Therapists
Reviewed on 2016/07/06
Th ease of use is very good, and the software is well-supported. Our organization chose DeVero...
Th ease of use is very good, and the software is well-supported. Our organization chose DeVero partially because the clinicians could document more easily, and therefore deploy quickly.
Pros
As a physical therapist, I really like the completeness of the documentation.
Cons
We can see previous visits out in the field, but if I could add one feature, it would be the ability to pull forward the "meat" of the previous visit.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very easy to use EMR
Reviewed on 2016/07/06
DeVero comes recommended as the easiest program for our clinicians to use, and we've found that to...
DeVero comes recommended as the easiest program for our clinicians to use, and we've found that to be true.
Pros
From a clinical standpoint, it is VERY easy to use.
Cons
We'd like to see some improvements in the integration with our billing software. I've been told these are coming.
We'd also like to see a user conference, but keep in mind we're in Florida.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Functional
Reviewed on 2018/07/24
Pros
The ability to see all forms for the particular patient on one screen is an excellent feature that saves time.
Cons
Not having the ability to do medication reconciliation within the app is a huge drawback. It causes much unneeded grief.