Klaviyo Reviews

its huge amount of integrations with a range of ecommerce platforms, specifically in our case the tight integration with Shopify, helping us to easily import and segment customers for custom flows and email marketing campaigns

Probably the price, but its still definitely worth it and has a positive ROI

We canceled a plan by mistake, they do not take it back and do not give refunds

We canceled a plan by mistake, they do not take it back and do not give refunds

Advanced and reliable email marketing app for ecommerce. My favorite is the automation builder, I think it's the most advanced and customizable out there.

It's VERY expensive, and some features (for example, dynamic discount code creation or deleting profiles) are way too time-consuming for what they are. Such basic functions take a fraction of the time in other similar apps, but are unnecessarily awkward and complex in Klaviyo.

I love how Klaviyo not only focuses on triggered flows and campaigns but sms too. I like their new AI feature that helps us write better subject lines. It’s a very good integration and this AI was able to capture the essence of our branding very well in a couple tryouts.

The only think I dislike is that their campaign analytics get updated only once a day. I wish we could see a live dashboard or heat map or something.

Klaviyo is easy to use, implement, and set up. The customer service responded quickly, and there are tons of material to check online if you are stuck with a feature. I love the A-test features on popups and emails. Good integration with Shopify.

The review form is only in one language.

There was quite a few things:
- Just the general ease of use
- Analytics
- SMS features
- Segment & List optimization
- Campaign editing and scheduling features

There's more but that's just a few.

Honestly nothing I can think of. Our experience with Klaviyo has been a very positive one.

Klaviyo is SO good! It's really intuitive and I've found it the best platform of all emailers.

The price scaling turns a bit too fast for my liking...

I have been using Klaviyo for the last 4, 5 years for different clients from across the globe, it is very easy to use, and easy to integrate with any tool, and the functionality and the features are fantastic

There is nothing that I don't like about this tool.

Klaviyo is very easy to use. In the beginning you are well supported to set everything up and customer service is also readily available via Chat or e-mail.
We use it mainly for email marketing. Our website is also connected to our Klaviyo account, so all customer data is automatically put into Klaviyo. So you can very easily track everything a customer does on our website.
If he put something in his basket, actually ordered something, if he opened a newsletter or not and/or clicked through or not.
Everything can be found in Klaviyo, great right?

I myself work with klaviyo most of the time, for more than a year now and so far I don't have a single disadvantage to report about it.

Ease of use, reports, could cancel or edit campaigns after saving

If I had to choose something I liked the least it would be cost

Klaviyo is the top of the line with email marketing. Their segmentation is top notch!

It gets very pricey as your list grows and they need to update their templates to be more modern and easy to edit.

I like the efficiency and reliability of Klaviyo.
Klaviyo is so amazing.

I do not dislike Klaviyo at all.
Klaviyo meets our needs.

Klaviyo has quickly become the gold standard for high end email automation.

Expensive and less focused on the ecommerce industry than it could be.

We love to use klaviyo for data pipeing and funnels.

a bit expensive if you dont know what your doing. some missing parts from the api you could want.

The functions of creating messages in automated templates with design tools for mobile devices are what I like the most, also working with automation in emails.

Just an issue with setting up a template that was integrated into an email response system, this is the only issue we've had.

It's very easy to setup an email campaign.

None really. It's an out-of-the-box app.

They make amazing and well-thought templates that are easy to customize to our brand.

I had to look for a few video tutorials to get the hang of everything but did not take too long.

We use it for mass communications with customers, and it offers a variety of options, including scheduling messages to different segments. It's not the easiest tool to use, but it's not the most difficult either.

Sometimes it’s not very intuitive, but overall, it’s still a great and useful tool.

Setup flows and integrating with another apps.

I can not send SMS to Germany. And the price a little bit high.