--- description: Learn how Fieldmagic can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fieldmagic Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Fieldmagic](/software/105949/fieldmagic) # Fieldmagic Canonical: https://www.getapp.za.com/software/105949/fieldmagic Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/105949/fieldmagic?page=2) > Fieldmagic is a complete and mobile field service platform designed for fire services, electrical, plumbing, security \& maintenance, and HVAC industries > > Verdict: Rated **4.7/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Fieldmagic Fieldmagic was built on top of SugarCRM for a feature rich service platform that enables users to see linked sites against clients. Users can streamline their entire workflow from sales, to administration, to job completion including quoting and scheduling for maintenance. Fieldmagic allows users to build a range of checklists that automatically display against relevant maintenance job assets accessible via mobile device. Integration with 'Flexidocs', a document generation tool, enables organizations to go entirely paperless including built-in eSigning capabilities. Integration with Xero and MYOB enables users to generate invoices directly from the Fieldmagic platform as well as synchronize client and invoice details. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 19 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fieldmagic - **Location**: Perth, Australia - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$29,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Field Users: Starting at $9 per user/month Web Interface Users: Starting at $29 per user/month (full CRM) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Accounting Integration - Activity Tracking - Alerts/Notifications - Appointment Management - Asset Lifecycle Management - Asset Tracking - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Calendar Management - Calibration Management - Client Portal - Commercial Properties - Compliance Management - Customer Database - Customer History - Customer Portal ## Integrations (12 total) - MYOB Business - Mailchimp - Make - NetSuite - PropertyMe - QuickBooks Online Advanced - Reckon One - SAP Business One - Saasu - SugarCRM - Xero - Zapier ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software) - [Maintenance Management Software](https://www.getapp.za.com/directory/327/maintenance-management/software) - [Service Dispatch Software](https://www.getapp.za.com/directory/520/service-dispatch/software) - [Field Activity Management Software](https://www.getapp.za.com/directory/655/field-activity-management/software) - [HVAC Software](https://www.getapp.za.com/directory/657/hvac/software) ## Alternatives 1. 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It is cost effective, even at the top tier which we have elected to use. The mobile client is effective and simple. The team behind Fieldmagic are also rapidly evolving the product and will accept and act on needed bug fixes, desired changes and development suggestions faster than any software house I have ever dealt with. Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular. > > **Cons**: Like many browser/cloud based products it works well almost anywhere, but the portability imposes some limits. Printing and file handling is a little clumsy (although we are working to be close to paperless) and some functions in this area feel a little raw. Standard outputs/reports are a little basic. The ability to create intricate, automated, self-adapting output documents counters this but does require some effort. The program has a couple of areas where speed can occasionally be an issue, but in general the platform is very responsive. > > Excellent. Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable. Support is great, and communication and responsiveness is excellent. ----- ### "Field Magic Review" — 4.0/5 > **Fletcher** | *08 April 2020* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: The best feature of this software in mind is its versatility, it can be used as a CRM and Job management system all in one. We are able to run and control all our jobs through this system while also being able to get valuable contact information to send our EDM's and marketing information. > > **Cons**: Its hard to say but I think what I least enjoy about this software is its overall usability. Its getting better and I think will continue to get better but there are little areas that are still very impractical. A good example of this would be the "Reports" tab, trying to create reports is very difficult and can really only be done after you are experienced as a Field Magic user. I have been using Field Magic for about 8 months and still cant create reports that I need. > > My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking. Awesome system. ----- ### "FM - Activtec" — 4.0/5 > **Kent** | *02 April 2020* | Medical Devices | Recommendation rating: 6.0/10 > > **Pros**: the control is good, it keeps good records and tracking > > **Cons**: it initially said it links with MYOB, but it dosent?? - this is very very very expensive for us > > average ----- ### "Fieldmagic .....a winner in Field Service Technology" — 5.0/5 > **Gordon** | *14 December 2019* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Loads of features to enhance your business and customer service experience. > > **Cons**: Need more time to get the most out of it. > > A great platform to carry out all the basics of the service industry with the ability to then tailor the more advanced features to help grow your company and make the bottom line more efficient. ----- ### "Awesome product that is easy to use" — 5.0/5 > **Winston** | *29 March 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It is very easy to use and train new people to use. It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system. We also store all our customer data in FM. > > **Cons**: It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway/. > > We have sorted our service admin side with this app as we can see what each job is at with a single click of a button. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/105949/fieldmagic?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/105949/fieldmagic) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data