Acctivate Inventory Management
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109 Reviews
- Industry: Management Consulting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A product you can rely on from a consultant's perspective
Reviewed on 2016/05/12
Pros
Acctivate Inventory is a full featured inventory management system that can be added onto QuickBooks easily and cost effectively. By doing so, a QuickBooks user can extend the useful life of QuickBooks without needing to upgrade that accounting program. And it provides the same or better functionality than many inventory modules of many ERPs. This is an excellent product that is from an equally excellent vendor whose attention to customer service and details are superb.
Cons
I like the functionality of the product first and foremost and its ease of use. The vendor's training program is excellent and as I mentioned above their customer service is very very good as well. I am a business consultant to many companies and have never hesitated to recommend Acctivate,
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Program
Reviewed on 2019/04/03
Pros
its easy to navigate through system and do cycle counts with correct inventory
Cons
THe system seems to get hung up alot of times making it lose info that i have done.
Response from Acctivate
Oscar,
Thank you for letting us know how things are going with Acctivate. It¿s great to hear that you are finding Acctivate easy-to-use and your processes are more seamless with our real-time inventory visibility. In regard to experiencing hang ups and losing info, our support team can look into that further, please contact them at 817-870-1311 or [email protected]
Best,
Erica Avila
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Overpromised and Under-delivered
Reviewed on 2020/11/24
The Acctivate program that was promised as an out of the box easy to use program is one that caused nothing but headaches throughout the implementation process. Do we feel more comfortable with our inventory counts? Yes.
Do we feel we could have bought something better for the same $15000-$18000 that we spent on this program? Absolutely.
Would I recommend this program to anyone else that I know? Absolutely not.
Pros
The CRM feature is okay and on the sales rep end of things the program makes sense but it isn't any better than any other CRM than you would be able to purchase on the market. There are some good features on here that help navigate customers and view products purchased. There are a lot of reports available but they aren't as easy to customize as other programs we've used in the past.
Cons
It's clunky and feels like an old legacy program. It glitches out constantly and seems to do crash the most when you are in the middle of something time-sensitive. It's not very easy to navigate and the program isn't very intuitive. We purchased a program that was a $1500-$3000 add-on and was strung along by IT Support who were acting like they were working on it the whole time. A day or so after the refund period had ended they told us that the program was actually oversold and it has never truly worked so now we have a program that we can't use and cost us a few thousand dollars. They just brushed us off when we told them the feature didn't work as promised. Also, when we were transferring over our inventory the IT Support transferred over the inventory multiple times which has still caused issues until this day.
When you put in a help ticket, do not expect any sort of support or response in a timely manner.
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Review Source
Overall rating
- Ease of Use
- Customer Support
The Good, Bad & the Ugly
Reviewed on 2016/03/30
Acctivate is a really good inventory control system and it is pretty easy to learn and it has a lot of capabilities and we love it. But here are the problems I have had. I have had numerous problems with technical support, and it has only gotten worse instead of better. In order to reach customer service now, you have go to the Acctivate website and enter a service request, and you may or may not get a prompt reply back. When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate. This is my biggest problem with Acctivate and it the one thing that makes me very angry. My only other problem is training. This is a very complex program, and you can learn the basics pretty quickly and that will get you by. But there is no formal training to teach you everything you need to know other than videos that you can watch and some webinars. I think there needs to be a trainer that can teach new users how to use the program in depth at your facility in Arlington so that customers that have purchased the program can spend 3-4 days with some in depth training. I have had this system for over 2 years now and we are still finding new things that we have never seen or used before. When we purchased Acctivate, they do a great job of getting you up and going and answer any questions you might have, but some real hands on training would be so much better. But once you get used to the program, it's great.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Acctivate Review
Reviewed on 2021/08/12
overall, pretty good! It does what I need on a daily basis!
Pros
Purchasing, inventory management, tracking of POs, tracking cost of products
Cons
search functionality! and crashes often :(
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sometimes Acctivate can be glitchy and close down abruptly. Quantities aren't always accurate.
Reviewed on 2017/06/30
Pros
This software is pretty user-friendly and easy to pick up and learn. It is easy to place orders, print pick lists, invoice, ship, check previous order history, etc.
Cons
There are some functions I wish this software had. Such as, avoid double printing pick tickets by letting the user know the order was already printed. Also, this software will freeze and shut down abruptly from time to time for no reason.
Response from Acctivate
Melanie, thank you for being a valued customer for over 10 years. I see that you and some other colleagues at Eclipse Aesthetics have had some challenges recently.
Our customer support team strives hard to offer the best service possible to all of our clients.
I encourage you to talk to one of our friendly, Texas-based support reps who can work with you and fix what's happening. Two ways to get in touch is via our Help site, http://help.acctivate.com or call us Monday - Friday at 817-870-1311.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerfull Software
Reviewed on 2020/02/14
Good, I am very happy with the Acctivate Inventory Software!
Pros
I am able to keep track of my inventory
Cons
There are some issues with ease of use. Once trained the application is much easier
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why do I love Acctivate? Let me count the ways....
Reviewed on 2016/04/29
Pros
Top-notch functionality and support. It uses SQL for the database and Crystal Reports for reporting which are expected these days for products of this type. The amount of detail and functionality is amazing. The programmers are awesome in some of the functionality they have come with. As an accountant, I can fully recommend the product to prospects without fear of a core functionality or need missing.
Cons
No online product, unless you use a hosting company.
- Industry: Management Consulting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Acctivate - Inventory Solution for the Growing SMB
Reviewed on 2016/04/28
Pros
Love the fact that it is scalable, modules can be added one at a time, as the company grows.
I also love the customer center as it incorporates great CRM functionality, many sales analysis at the users' fingertips, rather than having to run so many reports.
Cons
Wish it would integrate with QBO. I also wish it would have more integration with payroll.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Over all a very solid application. We experience a couple hiccups once in a while but very...
Reviewed on 2016/03/30
Customer service is very responsive when we need them. Technical problems are rare and sometimes are solved merely by rebooting our SQL server (so it could be something on our end). I love being able to query the database into Excel since I find it easier to write code in VBA than to work in Crystal reports (since I have 40 years of experience writing BASIC code). Plus, Excel makes it very easy to slice and dice the data in many ways without having to re-run the query. We sometimes have an issue after syncing with Quick Books that causes journal entries to be duplicated which then need to be deleted from QB and re-run the sync - that fixes it every time. System can run slow sometimes, but again, it's probably an issue that we have created with 16 active users and data that has never been compressed and archived. We have detail data that goes back to 2005 so calling up a large customer or a very popular product that has a lot of sales order history can be slow at times.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
President
Reviewed on 2017/12/19
Zero customer support, they will direct you to one of their consultants. Same issues almost everyday. It crashes almost several times a day. Sync is ongoing, never ending process. Duplicate invoices, duplicate customers, and many more issues. They told us 2018 version will resolve the issues, nothing changed, even got worse.
Pros
Easy to buy hard to make it work. It is colorful, it seems like it will work when you are buying and you find out very next day, it is not working. But it is already too late to back off since you invested too much time and money.
Cons
Nothing really working properly. We did moved from QB and now again we are shopping for another software.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Software - looking forward to further developements
Reviewed on 2022/02/01
Pros
The support team that comes with it has been great.
Cons
There are some features that are not currently included with the software that would greatly benefit us.
- Industry: Management Consulting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Acctivate vs. QuickBooks Enterprise (with AI) - easy decision
Reviewed on 2016/05/09
Pros
Acctivate goes far beyond QuickBooks Enterprise, even with Advanced Inventory. It brings preferences down to the customer and item level that are only available in QBES at a global level. It has CRM, customer service, bar coding, multiple warehouses, serial and lot number tracking, location and bin tracking, cost methods (LIFO, FIFO or Average Cost) at the item level, multiple units of measure at the item level and much, much more. For manufacturers and distributors with complex inventory management or compliance requirements, Acctivate can relieve all the pain points that you currently encounter with QuickBooks.
Cons
Can't think of anything. Terrific sales and support teams.
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Review Source
Overall rating
- Ease of Use
- Customer Support
10+ Years & Counting
Reviewed on 2016/03/30
Over the years that we've used Acctivate it has always provided exceptional inventory management and control. From purchasing through receiving, sales and shipping, we've been able to easily fit our business processes to Acctivate. Plus as out business has changed over the years, Acctivate has been flexible enough to accommodate our ever evolving needs .
Traditionally we have been a value-added distributor of packaging products. Now we are adding US based manufacturing capabilities and find that Acctivate easily supports our requirements for bill-of-materials and build processes.
I would be remiss,however, if I did not mention the outstanding capabilities to track and manage all types of business activities within the software. While the operational portion of the software is the bread and butter of the business, the real return is found in the business activity management capability.
We plan to continue using Acctivate for the foreseeable future. Our thanks to the entire Alterity team - sales, support, development and administration.
- Industry: Logistics & Supply Chain
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2016/04/20
Pros
Easy to use, great help from activate for setup, all customer records are transparent, well organized, so does the inventory.
Cons
reports are always a struggle, using crystal report need some training. We have hard time to get the reports we need.
Activate people are great, very helpful and personal.
- Industry: Logistics & Supply Chain
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ACCTivate! Easy, Powerful, Very Reasonably Priced
Reviewed on 2016/04/14
Pros
The system is robust and always improving. The value for the price is unmatched
Cons
There is really nothing that I don't like about ACCTivate!
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's very easy to use
Reviewed on 2019/02/21
Make cheaper in order everything small warehouse to use
Pros
Increase profit and inventory security Highly efficiency in industry, reduce loss in the warehouse
Cons
High expensive to implement, Need education to users, technology changed in every second so must need to go with it
- Industry: Real Estate
- Company size: 51–200 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
No need papers!
Reviewed on 2019/04/05
Pros
I noticed this software is awesome in keeping records, also in inventory management and keep any transaction that will help you and the company. I like it so much.
Cons
It tends to crash if you are not updated in new version.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great inventory system, difficult to understand the concepts of use.
Reviewed on 2016/04/06
-Pro-Great inventory system. Great reports. Has been an added bonus to our organization for the last 7 years, I believe.
-Cons-There are some changes I would like, and have requested concerning how inventory is tracked. Returned items awaiting credits.
Customer service is slow to respond when there are issues. It usually takes 2 requests and a phone call.
I feel the new version is very bulky. We have had to retrain employees :(
I am however, very pleased overall.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Acctivate Inventory Management
Reviewed on 2016/11/09
It is a smart quickbook for our inventory operations and management.
Pros
The ease of use.
it is flexible and highly scalable
Cons
More features could be added to it
It requires skilled training to operate
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Review Source
Overall rating
- Ease of Use
- Customer Support
It is easily self taught and reasonably priced for small businesses using quickbooks.
Reviewed on 2016/03/30
Pros - user friendly, easy to get processes created, handles inventory with transparency.
Cons - implementation needs more clarity from Alterity, more prep should be discussed.
After getting thru the fact that we did not prep correctly, we straightened that out and get back on top of all the details needing to be addressed it is a well oiled working software. The benefits from using ACCTivate now, out weigh any hurdles you may incur.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Acctivate Review
Reviewed on 2016/04/05
Acctivate is a great program for our manufacturing company. It is very easy to use. It allows us to track product in a very easy way. It synchronizes with QuickBooks very easily also. The only problem we have had in the past eight years is that every time there is a upgrade, the crystal report templates get screwed up. They don't seem to transfer well. One time we lost all our custom templates and had to have them remade.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Long Time User
Reviewed on 2016/04/05
We've been using Acctivate for many years with our company and have been very happy with it. I appreciate the ability to build just the right set of modules for what we need and particularly like its ability to handle our complicated inventory system. The few times we come across issues, the support team is very quick to respond and resolve them. I would highly recommend Acctivate to other users.
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software with tons of options, capacity and adaptability
Reviewed on 2013/11/15
Pros
It is appropriately scaled for a small/medium business, both in complexity and price. It allows for the challenges of both manufacturing and selling of non-manufactured products and purchasing/warehousing and selling in different related units.
Cons
I wish it had one extra field for an option on products so that color variations or grind type (we're a coffee business), didn't have to be a separate product code. Using custom fields for this works until trying to link to a website for import, and then those fields are inaccessible.
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Overall rating
- Ease of Use
- Customer Support
Inventory software - the real deal
Reviewed on 2016/03/31
This is the most comprehensive, affordable inventory software I have come across. It has all the features good inventory software needs. All too often we see inventory features tagged onto accounting software, with very limited features. Acctivate is the real deal, and can be effortlessly connected to your Quickbooks accounting software.
