Pulse Reviews

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53 Reviews
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Friendly
Reviewed on 2018/05/29
Ease of inventory control from the ordering, receiving and dispensing process!
Ease of inventory control from the ordering, receiving and dispensing process!
Pros
Receiving and Dispensing of inventory. I like that your entire order is on one line and you can receiving what came and hold on what didn't (if something was back ordered, which that happens alot!)
I also appreciate being able to look up what was received and what is left in inventory at a glance!
Cons
So far everything is great. The customer support is also great. In the beginning I had a few questions, but my Sales Rep, was right there the entire time! (this isn't a con but I had to fill the spot :)
Response from Elevate Health Technologies
Hello,
We appreciate the positive words about our software; we have worked hard to create a great inventory management system and it helps to hear that you find it easy to use.
We continue to focus on improving ArbiMed based on user feedback since our customers are important to us.
Thanks for your business and taking the time to share your user experience.
ArbiMed Team
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great inventory system
Reviewed on 2025/02/18
Pros
Pulse is a great inventory system! Easy to use, intuitive, and user friendly. The platform is customizable to your specialist and the development team is phenomenal with taking customer feedback and incorporating it into the software! Definitely recommend!
Cons
Only downside to the system is they don't have many features for IVs.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pulse Inventory Managmenet
Reviewed on 2024/11/07
Recently changed from Arbimed to Pulse. Many of the features that made things simple seems to have...
Recently changed from Arbimed to Pulse. Many of the features that made things simple seems to have been removed, like duplicating previous invoices from the patient view.
Pros
Easy to use, straight forward layout. Very little training time required.
Cons
Communication is difficult when you need assistance. Send in a case and never hear anything back. Changes made as "updates" seem to make tasks more time consuming and less efficient.
Response from Elevate Health Technologies
Thank you for your feedback. We apologize for the communication issues and any inconvenience caused by our recent updates. We appreciate your input! You can contact us at [email protected] anytime.
We look forward to making your experience with Pulse better.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic program for tracking medication inventory
Reviewed on 2025/02/19
Pulse is a great application for keeping track of inventory. It is simple to navigate and offers...
Pulse is a great application for keeping track of inventory. It is simple to navigate and offers adding new patients a breeze. It has nice safety features such as a pop up message should the dosage given is different from the last. While simple to use, there are occasional glitches when inputting medications into the system and could work on making certain tasks more effective. For example, the safety feature mentioned above prompts a response with each medication being given. So if I am dispensing 4-200 mg Actemra, I have to type a response each time, even if the total dosage still adds up to 800 mg. For example, even if the previous dosage was 2- 400 mg Actemra. This process can be streamlined to be more efficient.
Pros
The interface is user friendly and the website is easy to navigate. I like how there is a quick option to switch between our different clinics on top.
Cons
Inputting inventory through the use of scanning or by manually typing the serial number comes with occasional glitches where the application needs to be restarted in order for it to work properly.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer review from Revitalife
Reviewed on 2024/09/18
The staff at pulse are very helpful and always available when needed. [sensitive content hidden]...
The staff at pulse are very helpful and always available when needed. [sensitive content hidden] has been an asset to me teaching me how to get the most out of this inventory system so we can improve productivity with the least amount of product loss all of which increases company revenue. Customer service is excellent!
Pros
The system is user friendly easy to manage
Cons
sometimes the site would go down but that hasn't happened so far now that it's under new management
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good system
Reviewed on 2024/09/27
Pros
Very easy to navigate the website while inputting information.
Cons
Sometimes the system freezes while in use.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly Inventory Software
Reviewed on 2024/09/18
Pulse is user friendly and a great inventory program
Pulse is user friendly and a great inventory program
Pros
Easy to use and very helpful with the inventory
Cons
When you enter a new patient and you hit save once, if you forget and hit save again and click yes in the next box it makes a double appt.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pulse is great!
Reviewed on 2025/02/10
Pulse is a very good program overall and I think it could be a great addition to other medical...
Pulse is a very good program overall and I think it could be a great addition to other medical offices.
Pros
The program Pulse is easy to use and efficient in helping our clinic become more organized when keeping track of inventory and medications. I think it is a great tool that other medical offices can use who tend to administer medications in their own clinics as well as helping to decrease staff/patient errors.
Cons
Pulse tends to lag and does not read the medication when we scan to add. It takes a couple tries between different browsers and having to clear the cache before the problem is resolved.
Response from Elevate Health Technologies
Hello Sylvia! Thank you for your review!
We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for use in Dr office
Reviewed on 2025/02/18
it is a great experience to have been able to bring a new app in to office to track medication and...
it is a great experience to have been able to bring a new app in to office to track medication and billing
Pros
the function of scanning medication, it makes it easier for employees and pts.
Cons
you have to make sure your system is updated for it to work
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pulse Review
Reviewed on 2025/02/10
Pulse has been easy to use, and keep track of out going medication.
Pulse has been easy to use, and keep track of out going medication.
Pros
Pulse is a very good program, it is clear and easy to maneuver
Cons
Only issues I have had with pulse is, getting the scanner to connect.
Response from Elevate Health Technologies
Hello Claudia! Thank you for your review!
We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Practice Administrator
Reviewed on 2024/09/18
Pros
User friendly and very easy yo navigate.
Cons
Web would go down with hopes with the change it changes
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review for Pulse
Reviewed on 2024/09/19
I enjoy using Pulse. I never have any issues.
I enjoy using Pulse. I never have any issues.
Pros
Pulse is very user friendly and easy to work with.
Cons
There is nothing i do not like about Pulse.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall Pulse
Reviewed on 2024/09/19
Knowledgeable , a very informative time
Knowledgeable , a very informative time
Pros
Efficiency and user friendly. At this time our office is looking for a quick system.
Cons
I think it is a slow process but I know it will reach greatly.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pulse Review
Reviewed on 2024/09/26
Implementation was streamlined without issues. Training has been informative.
Implementation was streamlined without issues. Training has been informative.
Pros
Easily accessible from the web-based site.
Cons
The upload process when needing to update product details and UOM.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Pulse Implementation and Use
Reviewed on 2024/10/28
Pros
I like how easy it is to use. System looks like a good option for us. We just implemented and are looking into how we can integrate with our EMR.
Cons
Our training was a little sporadic during implementation.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Experience
Reviewed on 2023/08/22
Pros
Integration, Training, and Easy of implementation
Cons
Length of time to get started and confusion with integration from McKesson
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Receptionist
Reviewed on 2024/09/18
I would describe my overall experience a good 7 out of 10
I would describe my overall experience a good 7 out of 10
Pros
i like most about Pulse is the quality !
Cons
I don't have anything I do not like about Pulse
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use with great support
Reviewed on 2022/08/09
I have way more time to spend on patient care. We’ve saved thousands of dollars this year by using...
I have way more time to spend on patient care. We’ve saved thousands of dollars this year by using this software.
Pros
Easy to use. I know exactly what to order at all locations
Cons
I wish I would have started using it earlier. By using barcode scanning, this software makes it so much easier to track all of my products.
Alternatives Considered
Hybrent- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software for attacking the inventory monster
Reviewed on 2019/02/15
Overall I really like the software. It has helped me understand the inventory in my office...
Overall I really like the software. It has helped me understand the inventory in my office immensely.
Pros
I like how easy the software is to use and how it gives me the information I want. For me, the most important features were 1. ease of use for my staff because if it's not easy, they're not going to use it, and 2. giving me the information I need to make purchasing decisions quickly and accurately. This meets those criteria.
Cons
There's one spot in my business where we have a set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items. This is the biggest thing I wish they would fix.
Response from Elevate Health Technologies
Warm Greetings Beth,
Thank you for taking the time to provide a great review. We are happy to hear that overall, you are pleased with the software. Our goal is to meet all of customers inventory management needs. With that said, thank you kindly for the improvement suggestion. "set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items."
I've submitted the opportunity to our development team. Someone will be in touch with you as soon as we identify a resolution. Thank you for your business and we look forward to meeting all of your businesses inventory needs.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
negative
Reviewed on 2019/03/01
I already filled all of these out and you sent me another request. don't have time to continue.
I already filled all of these out and you sent me another request. don't have time to continue.
Pros
Nice to track what's purchased. Inventory list balances and transaction history are helpful.
Cons
All the refreshing needed, every time you make a change. Transaction history for the day would be extremely helpful if you could see the pt's name while seeing the history. I tried to print the Trans hx for the day and could not see the pt's name. I removed several columns to be able to print with pt's name and it ended up making columns stretch out rather than being able to view what I was trying to see
Response from Elevate Health Technologies
Hello Beth,
Thank you for taking the time to post a review. I'm sorry you are experiencing difficulty with formatting the reports. I'd love to speak to you to see if I may assist with ease of use. If you have a moment, please give me a call directly 855-662-5252 ext 006 or you may reach me on email @ [email protected]. I'd love to see if I can assist with any concerns so that we may earn a 5 star review from you next time. Thank you for using Arbimed Inventory Solutions.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use inventory system
Reviewed on 2019/02/15
We were looking for a simple to use inventory system with an easy interface that any of our staff...
We were looking for a simple to use inventory system with an easy interface that any of our staff members could use. ArbiMed fitted all our needs. That fact that it is flexible and does not have a steep learning curve has meant that even the least computer savvy staff member can easily scan items out. Entering new items and adjusting the count is also quick and simple to do.
The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had.
Pros
The software is used by multiple people in our clinic. The system is easy to navigate and does not take long to learn. It is flexible and we have been able to create our own custom items with no difficulty. As we are out of the USA we do not use all the features that are offered, so being able to tweak it to fit our needs has been invaluable.
Cons
I have no complaints, the system works very well for us.
Response from Elevate Health Technologies
Carole, We are thrilled you are enjoying our inventory management software. We appreciate your business and value your opinion. Thank you kindly for taking the time to write such a wonderful review, we appreciate it ! We look forward to a long business relationship and helping your business stay efficient and your inventory accurate.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Product
Reviewed on 2020/09/16
We have been using this software for a little over 2 years. There have been major improvements over...
We have been using this software for a little over 2 years. There have been major improvements over that time and the Arbimed team has been very receptive to our needs. This software has become a key part of our warehouse and inventory management process!
Pros
This software is relatively easy to use and to onboard for new teams. It has become an integral part of our processes. The dev team and [SENSITIVE CONTENT HIDDEN] are WONDERFUL!
Cons
Overall, I would like more flexibility in reporting and the data that can be exported - but the team has made huge strides over the last year and I know that more improvements are coming!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Keeping track more efficiently
Reviewed on 2019/02/15
Inventory has been much easier. and I love the fact that at the end of the day I can see how many...
Inventory has been much easier. and I love the fact that at the end of the day I can see how many of what products I have sold. So yes I am happy with the program it just needs to be alittle bit more user friendly.
Pros
That I can run reports more efficiently.
Cons
The most important for me is to NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense.
Response from Elevate Health Technologies
Hello Valerie,
Thank you kindly for taking the time to provide a review. We value your business and your opinion of our product. We are consistently striving to improve our functionalities to better serve our customers. As such, we very much appreciate your improvement suggestion. "NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense."
I have submitted your improvement suggestion to our development team and someone will be in touch as soon as we have a resolution. Thank you again !
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied customer!
Reviewed on 2019/02/22
Solving the guessing work of how much of everything we use and when to restock.
Solving the guessing work of how much of everything we use and when to restock.
Pros
User friendly, simple to set up, practical, can be easily customized to a specific location or employee.
Cons
tough one, but I think having the scanner attached to the computer is my least favorite especially when you have a lot of items to scan. So maybe having a wireless one would be much more sufficient.
Response from Elevate Health Technologies
Hi Julie,
Thank you kindly for the wonderful review. We appreciate your feedback.
In regards to the scanner, our system is compatible with several different units. I spoke with the developers and they were confident that the scanner provided at no-charge should be wireless with bluetooth capabilities.
Please try to activate the bluetooth capability on your computer and unplug the scanner from the charging cord, it should work.
If that doesn't work, you are able to purchase any compatible scanner to make your operation more efficient.
We don't sell them but there are several options available online.
Feel free to give our customer service number a call if you have any issues.
Toll Free @ 1-855-662-5252
Thank you kindly for using Arbimed!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Inventory
Reviewed on 2019/02/15
I still have not got the system up and running, currently having a problem with the scanner and my...
I still have not got the system up and running, currently having a problem with the scanner and my I-pad. I have called and e-mailed to get help and not received any help yet . If this software really does what I was told it would it will be a great fit, but I haven’t seen great things yet.
Pros
The report options. I have not been able to use the system entirely yet.
Cons
The bar scanner doesn’t have the capability of scanning all UPC codes. It doesn’t always recognize the codes that are put in, but I find the item in the inventory list and the code is correct. I have a hard time reaching any customer support.
Response from Elevate Health Technologies
Tia, Thank you for taking the time to post a review and provide us with your valuable feedback. I'm sorry you are having a difficult time reaching our customer support team and experiencing issues with scanning. We strive to provide our customers with exceptional service, as such, I have escalated your issue to our development team and advised management of your challenges with support. Someone will be in touch to discuss a resolution. Thank you for your business and opportunity to improve your experience.