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383 Reviews
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Unlocking Data-Driven Insights with Grow's BI Platform
Reviewed on 2023/02/25
Grow has been nothing short of amazing in our experience. We like how simple it is to connect and...
Grow has been nothing short of amazing in our experience. We like how simple it is to connect and explore our data, as well as how it can surface insights for everyone in our organisation to make data-driven decisions. We also like how their no-code full-stack business intelligence (BI) platform combines data integrations, data warehousing, and visualisation in a single user-friendly platform. Overall, we are very pleased with Grow's performance and eager to continue our journey with them.
Pros
Grow's simplicity and ease of use were particularly appealing to me. Its powerful yet simple features allow you to easily connect, explore, and surface insights from your data. When compared to traditional tools, the no-code platform saves time and money, making it accessible to any organisation regardless of technical capabilities. Furthermore, the customer service is excellent, and the team goes above and beyond to ensure that users get the most out of the software.
Cons
We haven't discovered anything we dislike about Grow. The platform is simple to use and intuitive, making it an excellent choice for businesses of all sizes. We also value the ability to share insights across teams, which enables businesses to make data-driven decisions quickly and effectively. Overall, we strongly recommend Grow's no-code full-stack BI platform to any organisation looking to up its data game.
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Not your average SaaS BI company. Grow is something special!
Reviewed on 2018/03/21
Pros
What separates Grow from the other players in the SaaS BI reporting software space is three fold.
1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates.
2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up.
3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients.
The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!
Cons
Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!
- Industry: Package/Freight Delivery
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback
Reviewed on 2019/08/09
We using grow to report on top level reports and using it for team leaders to be able to manage...
We using grow to report on top level reports and using it for team leaders to be able to manage staff using information provided from dashboards.
Pros
That we connect to database using SSH and all other major data sources. Easy to set new dashboards up and share with team.
Cons
Lacking customisation and not good to get complex dashboards on it. Depending on size of dashboard and connected/calculated data sources sometimes Grow is crashing and reports can not be accessed or updated.
Annoying that you cant index headers for reports from database.
Alternatives Considered
Microsoft Power BIReasons for Switching to Grow
Connectivity to database using SSH.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources
Reviewed on 2018/10/29
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementi...
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.
Pros
Ease: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge.
Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need.
Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.
Cons
If you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grow gives us exceptional insight to our business data in an automatic, aesthetically pleasing...
Reviewed on 2018/01/17
Pros
The ability for Grow to do data calculations was transformational for us. Our prior dashboard software could only display data exactly as it was fed in, it wasn't able to calculate & manipulate data . Grow's ability to take multiple data sources, do calculations/formulas and then display the result is phenomenal.
Cons
I put three stars for "ease of use" because although Grow is amazingly powerful when it comes to gathering data and manipulating it, building each metric can be challenging.
In my eyes though, ease of use is somewhat of an expected trade-off when you add features, in this case, to gain the amazing data manipulation power Grow offers.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quick Insights for Quick Wins. Saving so much time
Reviewed on 2022/02/02
Pros
I like the quick insights and ability to pull data from most of the platforms, CRMs and places where we need to pull data from. This has allowed me to quickly look at our strategy and make decisions from one place
Cons
It's not as easy to make changes than I would like to
Response from Grow
Tim, thank you for the review! We value your feedback. It's great to hear that you have been able to save so much time by using Grow.
As to your comment about difficulty making changes to metrics/dashboards, have you checked out Dynamic Views yet? This is a newer feature that allows you setup your account in a way that metrics automatically filter by the user who has logged in. Saves loads of time and doesn't require building/editing as many dashboards. https://email.grow.com/dynamic-views
You can reach out to your account manager or [email protected] if you have further questions.
Best!
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The best tool for our company!
Reviewed on 2018/10/01
Our main goal was to share company metrics with the whole team, not just the top few. We've been...
Our main goal was to share company metrics with the whole team, not just the top few. We've been able to build some traction in this area.
Pros
Grow is easy to use and setup, plus their support is the best. It's been great to visualize the most important metrics that make a difference with our company performance.
Cons
There was some difficulty in building new metrics in the past, bringing different sources together. But they have made huge improvements here.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Visualization makes a big difference
Reviewed on 2018/10/01
It has been great for the company that I work for. Having dynamic, up to date metrics front and...
It has been great for the company that I work for. Having dynamic, up to date metrics front and center has created excellent motivation.
Pros
It is easy enough for me to pull in my data and transform it in the way that I need to in order to display the metrics that are important. I love the transforms.
Cons
I set things up and then went many months without editing metrics, when I returned it was very different. It is great that it is different because many new functions were added but I think it would be neat if there was some indication of what was new since my last visit.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
BI platform that is fast and reliable, easy-to-use
Reviewed on 2023/02/28
It's been a good experience so far. However, if the grow team can plug some of their shortcomings,...
It's been a good experience so far. However, if the grow team can plug some of their shortcomings, they'd be a far superior product with a loyal user base. They're headed in the right direction though.
Pros
User-friendly interface and intuitive design, which make it easier to navigate and use. The typical workflow has a learning curve though (connection > warehouse tables > datasets > metrics) which can be confusing at first to the uninitiated. Customer support is knowledgeable, fast and excellent.
Cons
1. Datasource options need to be expanded. 2. The data inside suggested warehouse tables can be improved to be made more relevant. Too much unnecessary information that defeats the purpose.3. The grow team can do a much better job of creating educational resources on how customers can make the best use of each connection. The documentation is often outdated and not helpful.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall, An Excellent Dashboarding Platform
Reviewed on 2023/02/28
Pros
The process from data interation, to visualisation is super intuitive.
Cons
The platform still feels buggy. I regularly see errors reported in my admin console, which when i go to check, just dissapear.The visualisation options are limited too.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use & powerful tool!
Reviewed on 2021/04/28
Pros
The team constantly works on making everything easier and more powerful as it already is! By offering connections to dozens of external tools and the most used Database Providers you can join together your data in a matter of no time.
They had a big update not long ago which totally changed the way you can analyze your data. By offering dashboard filters you are now able to leave your data as granular as possible and filter all metrics inside a dashboard with just a few clicks. That way you don't need to create new metrics for every question you get asked but instead just deep dive into your already existing charts by adding more filters.
The support is always super fast and helpful and they are happy if you tell them which features you'd love to have in the future. If you are looking for a tool that is both suitable for super-experienced users but also for people who didn't work with data by now I'd definitely give it a go and get a free trial version.
Cons
Overall I can't tell you anything negative!
Response from Grow
Thanks for the great review, Christopher! We're glad it has been such a great tool for you and your team.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good use for reviewing trends
Reviewed on 2023/03/01
Pros
We are able to share real time data with clients while campaigns are running and they can see multiple platforms at one time.
Cons
The graphing capabilities are not as extensive as some of the other software systems. It doesn't pull in visualizations of creative.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Comprehension and Easy to Use Dashboard Platform!
Reviewed on 2017/06/19
Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn,...
Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.
Pros
I have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.
Cons
The only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Adaptive Product with Responsive Support
Reviewed on 2021/01/22
Pros
Grow has been great for presenting a lot of complicated data from different sources in ways that make the results clear. While sometimes the software is limited, that is made up for by the excellent support. They understood their products strenghts an current limits and were able to provide me with the code that I needed. At the same time, they were working to improve the software so that I could easily do what I wanted in the future without the extra help.
Cons
At times, it isn't clear how to get what I want. Also, while they are working to improve this, Grow doesn't always take data from external sources in the best format so I have extra steps to manipulate the data to work with Grow.
Response from Grow
Thanks so much for your feedback, Heidi! We're coming out with a lot more data warehousing in the next few months so that should make it easier to manipulate the data.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
For beginners and advanced users
Reviewed on 2023/03/20
Pros
I like that you can either use the tools given to you as a beginner or dig deeper and use the advanced tools like PostgreSQL to really bring your dashboards to life. The customizations are great for the charts. I like that I can dump information in there and extract it after transforming it (fixing it up). It's a lot faster than using Excel since the tools are already set up to do it all.
Cons
Grow doesn't send anything out to their customers letting them know when updates are happening. They do have a support area with Epicor with news, but they should have something in place for the less tech savvy people out there. It seems they do a lot of updates (On one hand that's great because they're trying to keep things fresh, but on the other hand that means that things break more often).
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
You need a Grow.Com Expert to Setup a Dashboard
Reviewed on 2023/08/14
Pros
There are lots of integrations and the customer support is quite helpful.
Cons
You cannot setup a dashboard easily. It is not for non tech savvy people. Even as a techie, I couldn't setup one right off the bat.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Decent Product, Poor Account Management Team
Reviewed on 2023/03/06
The product itself is decent. Can take care of most needs. As our business has grown, we have...
The product itself is decent. Can take care of most needs. As our business has grown, we have outgrown it. There are limitations with both the database functionality and visualizations.The account teams that have serviced the accounts over the years have not been good to work with. [sensitive content hidden] (our latest rep) has been awful. No communication from her and had to constantly follow up with her to get information. When we had issues, neither her nor her manager [sensitive content hidden] would respond to my emails or meet with me.
Pros
Easy to use and set up charts, graphs, etc.
Cons
Could not support more complex data sets / kpi's (e.g. Heat Maps)
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Revolutionized our small business
Reviewed on 2019/07/18
Having the ability to see data from so many sources for our finance, support, marketing, and sales...
Having the ability to see data from so many sources for our finance, support, marketing, and sales departments at a glance without having to pull data every day and make pivot tables each time is absolutely critical for us. Our leadership team is able to make crucial business decisions more quickly and more easily thanks to Grow.
Pros
How easy it is to import information from so many sources; and that setup of metrics is easy but we have the option to be as complex as we want/need.
Cons
We use our metrics from laptops to TVs displayed around our offices. There is no way to know how large or small the metrics are on any given device. I wish that we had a grid or template so that the dashboard can be customized for a specific resolution or screen size without hours of trial and error.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2023/03/13
Pros
Grow is really impactful to our business, the clear and easy UX makes making dashboards simple and easy. The date views are clean and make KPI monitoring and sales tracking super easy! Would really recommend it!
Cons
No problems! Excellent all around experience!
- Industry: Motion Pictures & Film
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Grow helps you to grow
Reviewed on 2023/03/13
Its helpful on a daily basis.
Its helpful on a daily basis.
Pros
I love the dashboard, its simple and its also easy to just cut and paste into presentations. It helps us to stay on top of our numbers and KPIs.
Cons
As a normal users I feel its sometime s a bit hard to do changes in the dashboard.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for quickly getting and integrating data
Reviewed on 2023/03/09
Pros
It's very easy to view and manipulate data. The integration of different sources is very easy
Cons
Additional visualisation options would be handy, e.g. different types of chartsAdditional functions in the calculated columns transformation
- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grow is great for creating Dashboards
Reviewed on 2020/09/30
Grow on a daily basis help have a single location to see different data points at a glance.
Grow on a daily basis help have a single location to see different data points at a glance.
Pros
Grow is great for creating dashboards to summarize information from various resources, other databases, spreadsheets etc. It's helpful to summarize and edit the data to help people visualize the information.
Cons
You need to have a good grasp of computer programming to fully take advantage of all the features Grow has to offer. Its not for the most novice users.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Grow has been an amazing reporting tool. All of the executives look at the grow reports every...
Reviewed on 2018/06/28
easy to review
easy to review
Pros
The visualization of the product is amazing. It has a wow factor to it that makes everything you are presenting look so positive. It is really useful to be able to provide daily results to everyone on the team. Makes communicating results more easy
Cons
It is a really great visualization tool but it lakes the ease of use and ability to drill down deeper. Each metric stands alone and it is great for presenting but not necessary for analyzing
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good online web-based trading platform
Reviewed on 2023/02/08
The architecture is secure and your transaction is conducted securely, the transaction will nearly...
The architecture is secure and your transaction is conducted securely, the transaction will nearly always be completed and you will receive the units you ordered. Both a trading and a demat account require no fees to start an account.Personally, I have invested into stocks and redeemed without issue.
Pros
Grow provides free account opening and no ongoing maintenance fees.The Grow app is to be downloaded from the Google Play Store and the App Store for users of Android and iOS smartphones.
Cons
Even though it's a chat window, sometimes responses take hours. no help available round-the-clock.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dashboard of KPI's that don't suck and at a great value!
Reviewed on 2016/10/05
I have not had technology change how we focus our business operations more than Grow.com has in a...
I have not had technology change how we focus our business operations more than Grow.com has in a very long time! We now have placed TV's, monitors, etc. throughout our building for each department and we can spend our money to reward our staff for meeting metrics rather then an overpriced flashy dashboard that is unnecessary. Thanks!
Pros
Ease of connecting plug-ins (after minor training), ability to request additional plug ins with fast response, COST... as it is affordable we can actually make this something for our organization to use for ALL of our staff, not just a limited number of users which is HUGE.
Cons
Filtering data is difficult in some cases, i would like the ability to not know SQL to do some of the filtering (although, the Grow staff have always accommodated my shortcomings on this though)