Circle.us Reviews

We have been using Circle.us (Previously named Maimaijiao) for years, and greatly impressed by their great service, fast, stable, but saving much! This helps our company operation a lot and save budget too. Will definitely continue to work with them for our future need and recommend them to my partners whoever wants to use shipping services. Keep it up with all the good service and rate!

Overall circle.us is easy to use. Website integrate multiple carriers for user choice, shipping rate also has great discount that save lots of money us.

It is one of the most important tools for my business since it save a lot every year. My only issue is when creating manual order, it won't require customer's phone number, but when you creat label it will ask for it , then you have to go back and revise the customer's info. I would say it's a bug since long time ago and hope fix it soon

i received discounted shipping rates but they are discontinued.

In the beginning, the fact that the savings on shipping was so significant, and I was not at all familiar with the company, I wasn't quite sure it was legitimate. After a good 100 shipments or so, I can say with confidence that this was one of our company's better finds. We're saving a lot of money in shipping and when UPS loses a package or we have some other issue with the shipment, Circle.us helps resolve it very quickly and painlessly. I'm very impressed.

good price for labels

I found circle via the web, I had been using endicia and circle saved me money. the one thing I would say about the syntax is that you can tell the hugh Chinese influence, some errors are only in Chinese so you don't know what the problem is but will continue to use the service. would really like to link it to my 3dcart store.

I started using this software 2 years ago, it is well used and save me lots of money.
Besides, the customer service is quite quick and patient.

After the changing of all the functions, I found a little bit confused. I think necessary and detailed instructions should be provide on the new form of website.

Circle.us saved me a lot of money indeed. I definitely love the website. It will be great if it can print international shipping labels . Please add that feature if it is possible.

The only shortcoming now is the delivery guarantee date is missing, which should be very important feature.

I have been using the Circle service for almost one year. It is very easy to use. I can print my shipping label within five minutes now. And the important thing is that I can get very reasonable and cheap price compared with other websites. It is a real advantage and hope have a lower cost in the future. The new version is available now. Although I have not gotten to use it I will give my best try to use it. And the last thing is that I can get very quick response once I contact the customer service. They solved my question and gave me the solution very quickly. That is impressive. I want to thank them.

I am very happy with the service, cost and efficiency of the site. The new set up is a little confusing so i am trying to learn it

We found Circle for our shipping needs at Christmas time. We needed to ship several large, heavier packages and wanted a less expensive option for doing so. We found just what we were looking for through Circle. Their shipping prices are much more reasonable. Setting up the labels is easy and it stores your info for the next time you may need it. The on line help is fast and convenient, so helpful and kind. I love that we can choose which company we want to ship through, it is easy to see the price and how many days in transit for each company so you can make your decision. We have now shipped many packages using Circle. They are best for larger, heavier packages, however not so much for smaller packages. I have found small, light packages are better to just ship through USPS. But otherwise, as of now I do not have anything negative to report. We are very happy using Circle for out shipping needs!

Thank you for taking the time to read this review,
Lori

Using this store is simple and it helps save a lot of money. There are no hidden charges unlike many other stores. Calculating shipping charges is fairly simple.

Could you add function to notify user when his balance below certain amount? For example, I want to see a warning icon or an email when my balance is below $200, so I can use ACH to add fund, which usually takes several day.

After using Circle.us, I save the courier cost and get more profit from the orders. In the beginning, I was not familiar with it and met some problems ,but they were so patient to explain to me. No matter what problems i met, they will help me to solve it.
If the system speed can be improved, I think the user experience will be better.

I use Circle.us for 3 years, it really move forward a lot. What touch me most is its service. They are ready all time. Every time I need help, they always there.
I hope it can integrate more selling channels, especially Shopify, I need it soon!

Organized, imports orders automatically, excellent customer service, fast and responsive! When I have to is it at work it works great never had a problem with it so far easy to learn and work

Have used the product more than one month as our interim warehouse in the U.S. The support team has been very responsive. However, if the PM and the test team had done a good job, I would not have to contact the support on a daily basis. In general, this tool is promising and a big help to our Amazon business.

I tell everyone I know that ships a lot about this Software, it has saved us a bunch of Money on Shipping! I love it!

overall it is great. couple of things: please don't keep change the interface; there is a 35 characters limit on length of name/address.

It took a Chat to custom support for me to figure it out but Amy was a huge help and had me using the program in no time. The new site is much more user friendly . We have shipped 10 packages with no problems. Will recommend Circle.us to anyone I know that ships.

It's very convenient to use the web service to do the shipping for my different stores in different online markets. The basic requirements are all great. That will be better if it can map the products for different channels, and can synchronize the data with some accounting software.