Amazing Customer Service
We have set a majority of our clients up on these types of notifications and have seen excellent results.
The customer service that the Vizury team provides is excellent. All of my questions get answered in a timely manner and they are frequently coming out with newer updates that help improve functionality. The cost is also excellent.
I would like to see a bulk-upload option available as several clients want the ability to make large changes at once.
Intuitive platform that suits business needs
Additional channel to reach out to users whom may not be targetable on other channels. More timely and personalized engagement that triggers when user is browsing on the site.
The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard.
Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile.
Vizury brings in incremental revenue with great customer support
It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.
The excellent and quick customer support provided by their teams. Usually receive an e-mail reply back within 24 hours. Also the detailed targeting we can use with notifications is quite valuable.
The site could be more user-friendly, makes it difficult to change some things on your own without help.
Useful Tool to Contact Your Users
The overall experience with Vizury team and the platform has been incredible. The team of CSRs has been helping us at every juncture. They gave us entire product knowledge and still help us in setting up campaigns. The pricing is probably the best feature, as a company of any size can opt, as the pricing depends on the number of subscribers.
It has been a good addition to our marketing arsenal.
Vizury Browser Push has been helping us contacting our customers frequently to cross-sell, up-sell, push our coupon codes, ask the customers to reorder, contact the users who abandoned their cart and much more.
Personalization (First name) is one thing that can be added (I'm not sure if it is already there & I'm not aware of it). Also, the customization of 'subscribe to our website' message is still pretty standardized. If this can be customized, it would be great.
Web Push Review- vIZURY
Overall, we're happy with Vizury web notification tool, that allow us to increase our user multi channel experience and add additional channel to drive more traffic to site and ROI
Simple and easy platform to operate with various options of campaign setting such as triggers, automation, product feed updates and promo campaigns.
Segmentation is very basic and it's difficult to establish a dynamic personalize experience to users.
Vizury - Quality Service w/ Quality Prices w/ Quality Performance
The overall experience is 9/10. Vizury is a great team full of intelligent individuals and I am happy we signed on with them!
The product is very easy to use with a well-designed user interface. Onboarding takes a little bit of time on their end, but as a user, it is as simple as copy and pasting some code. Their customer service is undefeated, getting an answer at virtually any hour of the day. Their push notifications work well with many options to vary your pushes. The reporting features they have are robust enough to scale high performing campaigns and test others. The pricing is competitive with other big-name software out there and is a nice selling point. Overall great product.
The onboarding process was a little slow because of mapping on their end which wasn't preferable. Although it works great, it is still a new software and it has some bugs here or there, but they always are available to fix things. It is missing a few features that the biggest players in the game might have, but their deliverability rate is top-notch.
Vizury's push notification is delivering strong engagements and conversions
1. Vizury has proved one of the best tools that i have used in bringing back customers at a very less cost, our ROI is higher now.
Ours was a new firm, and getting this tool after a lot of research has paid off.
2. Time spent on webiste is higher, we are able to create more connect with customers now.
3. Messages shown to customers - Caorusal Based push notifications allow us to communicate with multiple product images, and with multiple configurable attributes.
Our CTRs have seen an increase and conversions attributed to notifications have also increased.
Product is stable and we get good engagement on mobile and desktop both.
Their AI based algos do pretty good contextual targeting.
Hoping to get a stronger support. Hoping
Push Notification Marketing Software
Excellent customer service
Great Browser Notification Software
The team at Vizury are top-notch and very helpful! The product is easy to use and there are a ton of use cases for this type of technology, I feel like we have barely scratched the surface of what Vizury has to offer.
Sometimes the numbers that we see in the dashboard don't line up with analytics. Usually it is in our favor though!
good ROI for drop off audience
use it for cart abandon and product drop off, worked out pretty well, can segment the audience specifically, and customize the creatives, very responsive support
can't go back to view the report from months ago, need to go thru support, small schedule bug, not the easiest approach to manage uploaded banners
Vizury Push Notifications Review
Overall, I like how the tool has knowledge of my abandoned carts and allows me to create custom notifications based on what the customer was viewing at the time of abandonment.
I like that this tool is mostly set it and forget it. Because most of the notification types are automated, you can make sales on auto-pilot.
The user interface can be confusing especially for first time users. The statistics and reporting could be improved as well.
Good browser push service
Good plataform to support your needs
Good Solution for Browser Notifications
Reengaging audiences that have abandoned our site after browsing. Using browser notifications, we are able to drive these abandons back to the site to complete their purchase.
Works seamlessly with Google Chrome for browser notifications. Allows us to create and implement remarketing efforts to engage select audiences and drive additional conversions.
Have not had as much success with Safari notifications. UI can sometimes be a bit clunky. Thorough documentation for using the UI and a Help Desk feature within the UI would be helpful.
It's Just amazing Because i always got myself update.
It's just amazing because whenever I just got another tab and just it pings me there something on the previous so i think it's just amazing.
I think there are not many cons to it but it should perform fastly.btw there should be an option to hide the content of the notification.