Reckon One

4.6 (105)
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All small and medium-sized businesses.

Overall rating

4.6 /5
(105)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

92%
recommended this app
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105 Reviews

Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great programme

Reviewed on 2022/09/30

Easy to use accounting records and the all importance GST report is simple now

Easy to use accounting records and the all importance GST report is simple now

Pros

Cost effective easy to use accounting programme that makes GST returns and end of year accounts a breeze

Cons

It can be hard to find the logout button

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good software for point-of-sale businesses; less use for consulting

Reviewed on 2020/10/28

I liked Reckon One and would have stayed with it if I could have had a few more features relevant...

I liked Reckon One and would have stayed with it if I could have had a few more features relevant for consulting type businesses.

Pros

Easy to get the hang of even for someone with zero accounting background, like myself. Decent simple, intuitive features (mostly). Great dashboard.

Cons

The feature set is aimed at point-of-sale and online retail type businesses. As a consultant with a micro-business, my accounting needs are not great, but they are more complex than Reckon One could handle. I was going to need to purchase one of the top tier versions of Reckon just to do the few simple extras that I required.

Alternatives Considered

MYOB Business, QuickBooks Enterprise and Xero

Reasons for Choosing Reckon One

MYOB is expensive and I didn't need the name-brand experience or the ability to automate my accounting with the accountant

Switched From

MYOB Business

Reasons for Switching to Reckon One

Better price, better features, more intuitive, Australian based
Sue
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Reckon hosted

Reviewed on 2023/07/20

Support team is great always helpful

Support team is great always helpful

Pros

Some features, bank reconciliation, main page view

Cons

Seems clunky sometimes to use could have better icons

Mark
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reckon One. A program you can bank on!

Reviewed on 2024/01/21

I've been a Reckon One user since 1994 and I wouldn't use anything else!

I've been a Reckon One user since 1994 and I wouldn't use anything else!

Pros

Reckon One is simple to use, accurate and reliable. I trust it to do all my cashflow, superannuation and financial planning.

Cons

I don't have any cons. I like everything about

Marie
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All So Good

Reviewed on 2024/02/01

All very easy to use and the staff are always helpfull when I need help.

All very easy to use and the staff are always helpfull when I need help.

Pros

I Have only ever used Reckon so I do not know how to compare with others.

Cons

I do not have any complaints all very easy to use.

Stephen
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reckon Stephen Cauzzo

Reviewed on 2024/08/19

Excellent service with helpful staff and very helpful

Excellent service with helpful staff and very helpful

Pros

The help service and the very helpful Lady

Cons

Nothing except I would never have been able to do this on my own

ALVIN
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reckon meets my needs

Reviewed on 2024/09/18

It has met my needs since day one and is very satisfactory in performance

It has met my needs since day one and is very satisfactory in performance

Pros

Having used it for 25 years through various iterations I find it intuitive with easy input and suitable reports.

Cons

The fact that it now has an annual cost. The original Quickbooks versions were pay it once, and I have never needed an upgrade. My business activity is not complex and the upgrades are wasted on me.

Peter
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RECKON ONE PAYROLL

Reviewed on 2024/07/02

SOMETIMES IS FRUSTRATING WHEN I AM UNABLE TO SORT OUT THINGS ON MY OWN. HOWEVER OVERALL EXPERIENCE...

SOMETIMES IS FRUSTRATING WHEN I AM UNABLE TO SORT OUT THINGS ON MY OWN. HOWEVER OVERALL EXPERIENCE IS GOOD.

Pros

PROVIDES ALL INFORMATION TO CARRY OUT TASKS

Cons

SOMETIMES HAVE DIFFICULTY WITH SOME TASKS AND NEED TO CONTACT RECKON TO OBTAIN ASSISTANCE

Theresa
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support

Reviewed on 2024/06/06

Great easy to liaison with the back-end time for support if needed

Great easy to liaison with the back-end time for support if needed

Pros

Easy to navigate guided in every way simple

Cons

when they change lay out and formatting

Cory
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Support service is impecable

Reviewed on 2024/04/09

The support service was very helpful and worked with us until completion

The support service was very helpful and worked with us until completion

Pros

Support person was friendly and waited until we were satisfied that our files was working

Cons

I have no problems with the services provided

Daniel
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2023/11/09

Customer support is amazing, helped me with all my questions.

Customer support is amazing, helped me with all my questions.

Pros

A very easy to use app that helps make my company compliant with the ATO tax rules.

Cons

The change over from STP phase 1 to Phase 2

Violet
Overall rating
  • Industry: Dairy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good choice

Reviewed on 2023/11/28

Been using this for a very long time. Not interested in changing

Been using this for a very long time. Not interested in changing

Pros

That you are able to pre enter bills that need to be met

Cons

There is none that I have issues with reckon one

Noel
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

reckon one

Reviewed on 2023/11/13

ok. It does the job effectively for our business

ok. It does the job effectively for our business

Pros

does the job easily for our business needs

Cons

price has risen continuously since we purchased product

Don
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reckon One

Reviewed on 2023/04/16

Pros

The customer service was kind courteous, and willing to help when asked. The business development arm is however unreachable and has been since the first day of the trial. If you need someone from business development, dont hold your breath. Still waiting for them to contact us regarding other matters. I just find it odd that so attentive a customer service would be coupled with a business development team that cant be bothered with furnishing a response to an inquiry.

Cons

Business development team is difficult to contact. Multiple calls to customer service, reckon trunkline, etc, have yielded still no response from them. This may not necessarily affect you and is no indication of how great the platform is. I just find it frustrating that communication at that level is not up to par with the rest of the platform and service.

Alternatives Considered

MYOB Business

Switched From

Xero

Reasons for Switching to Reckon One

Price and perceived level of service.
Jo
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

STP Phase 2 Disaster

Reviewed on 2023/09/27

All talk and no action.chat line takes forever and gives generic answers

All talk and no action.chat line takes forever and gives generic answers

Pros

Easy to push the button and move into the new payroll premier program

Cons

My data will not be accepted by the ATOCustomer service providers don't know why.

Jack
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Always Reliable

Reviewed on 2023/07/23

Good overall experience

Good overall experience

Pros

It was always reliable for us the only reason we moved on was by recommendation of our accountant

Cons

The cost was higher than other products, Other products integrated better with other products that we were/are using

Anaban
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience with Reckon Mobile App

Reviewed on 2023/06/19

Pros

It is easy for a non-digital person like myself. Also, behind-the-scenes customer service is respectful and highly productive.

Cons

Nothing that I can think of right now. I use Reckon App mainly for Single Touch Payroll reporting to the Australia Tax Office for myself and one other employee in my business.

Paul
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ease of payroll set up and processing

Reviewed on 2023/04/25

Pros

payroll is very easy to set up and to preocess

Cons

i don't have any issues with using the program

Patrick
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Email failure

Reviewed on 2023/02/19

Good for all help except emails they could never get my emails working properly

Good for all help except emails they could never get my emails working properly

Pros

Very easy to use except for the emails never worked

Cons

I have been having trouble with sending emailing invoices. Work ones but never could make it work. Call help but know one could fix problem. Tried three different emails and all tree failed to send emails and reckons always said it was the email provider and contacted all of them and told me it wasn’t so not very happy about that. If someone can help me it’ll be great

Marg
Overall rating
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Make your business accounting easy and accurate

Reviewed on 2023/01/31

Excellent

Excellent

Pros

Easy and accurate, I enjoy it every day.

Cons

I don't have any comment to make hear. I see no disadvantages at all

Michael
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy use for a small outfit.

Reviewed on 2022/11/03

When you have torn out all your hair and finally phone the help desk......you will find a helpful...

When you have torn out all your hair and finally phone the help desk......you will find a helpful knowledgeable person on the phone..

Pros

There is a learning curve.... BUT... once you have done that learning... there are heaps of daily benefits. We make about 60 products and we sell to a relatively small market 0.1 % of population. The software allows us to quickly add clients and do their specific invoicing.The "Lists" mean that our most common items "lurk in the background" and just 2 or 3 keystrokes fill in the invoice line.We sell overseas as well.. Export.. and we run 2 versions of our products.. The Export ones just have an "X" in the part description... IE local "Rainbow"... Export "XRainbow"The system sees these as 2 different products and stores them differently including their GST pre-set !!!The invoices are emailed out and the invoice contains our banking Direct Credit informationClients can be active or inactive... we tend to keep the one-offs inactive HOWEVERThere is a very good search function where you can select amongst "active", "All", "Outstanding bal"and it will find "part of an address", "Just a first name", "name of their dog", heheFast and Easy...

Cons

We use Reckon Online....Generally ok BUT.... it logs you out while you are with a client... especially near the end of the day.In some cases it is difficult to get back online.... but that is part of the learning curve..The search function is fabulous BUT you have to click the mouse... argh.. yes you cam press <enter> but nothing happens till you click the mouse.

Julie
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Upgraded

Reviewed on 2023/02/07

I am a new user but getting used to it.

I am a new user but getting used to it.

Pros

I have moved from very old desktop program Quicken - I am slowly getting used to the cloud version.

Cons

Bank transaction actions were VERY slow!!!! I am hoping this is not the norm.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

They did try

Reviewed on 2019/03/11

I really wanted Reckon one to shake up the market but all they did was shake up the user. I have...

I really wanted Reckon one to shake up the market but all they did was shake up the user. I have been really disappointed with the performance (or lack of) with Reckon One. Their servers were slow making it painfully slow to try to use this software. I couldn't find repeating invoicing, or several other basics. They were full of hope and promises but just failed to deliver.

Pros

It did look cheap until you add up the cost of each module, then you realise, it's not cheap at all.

Cons

It's very late to market and decades behind the competition. It takes a lot of time and money to compete with the big boys and sadly this isn't something thatReckon One has.

It has very little basic functionality and sadly, very little prospect of developing even the basics, any time soon. It's not nice to use, it's clunky and awkward and just frustrates me.

Peter
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My review of Reckon One

Reviewed on 2022/06/15

My experience with Reckon One has been extremely good.

My experience with Reckon One has been extremely good.

Pros

I found it very easy to use particularly with having bank downloads and the ease of assigning correct income or expenses to each transaction.

Cons

I don't think there was anything about Reckon One that I found very difficult to use.

Alternatives Considered

MYOB Business

Reasons for Choosing Reckon One

Mainly Price

Switched From

MYOB Business
Marisa
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reckon Accounts Premier

Reviewed on 2022/06/22

Excellent experience as randomly have issues and if there is a technical issue the support is...

Excellent experience as randomly have issues and if there is a technical issue the support is fantastic.

Pros

EASE AND PRACTICALITY OF USE. It is very user friendly and accurate reports can be generated.

Cons

There are no negatives as it is a fantastic accounting software.