Kajabi Reviews
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208 Reviews
- Industry: Online Media
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kajabi Rocks!
Reviewed on 2023/01/13
Pros
The ease of use to create pages and opt ins, and easy design.
Cons
The email and contacts CRM is pretty basic, but still does the job. If you want a higher end one you'd have to go separate, but I like that it works all together with my Kajabi system, so I'm happy for now.
Alternatives Considered
ClickFunnelsReasons for Switching to Kajabi
I thought Kajabi was a little more classy and less looking like typical marketing funnels- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best all in one membership and course hosting platform.. if you can afford it.
Reviewed on 2024/04/11
Pros
Kajabi is one of the most streamlined and integrable CRMs that i've worked with. It's website and landing page capabilities and templates make it easy for anyone to be able to create a stunning website while also having the back end functionality to host courses and membership sites. There are many options for website builders but none of them have the ease of use when it comes to setting up courses and managing members. As a coach, having this system for hosting my online courses while also being able to utilize the landing pages for selling and along with the email marketing made everything more functional and simple for my customers and truly gave me peace of mind not having 10 different softwares I had to use. Setting up the checkout pages and adding in upsells also gives you the potential to be a lot more profitable, and I really appreciate this feature.
Cons
My only major con about Kajabi is the price. Yes, it offers exceptional features, and is a one stop shop, however I still find it expensive and to be able to access additional incredible features the price goes up and up, and I think that it lends to a more elite business crowd, as those with smaller businesses (like myself) can't afford the platform long term and don't get to use it to it's full capability in the higher priced plans, especially when they're just starting out and unsure of their regular sales volume.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
AVOID! They raised fees by 50% and make you wait on hold 1.5+ hours for support!
Reviewed on 2024/05/01
Pros
Simplicity of the user interface design.
Cons
I would never have signed-up for Kajabi if I knew they'd raise my rates without warning by 50%. NEVER. It's not like their products or services improved. In fact, it's gotten worse. Just spent 1.5+ hours waiting for the "support" they claim to offer. Who has 1.5 hours to wait on hold? Is it even honest to claim you offer support if customers have to wait 1.5 hours to reach someone? I feel ripped-off and mistreated by this company. You are better off avoiding them!!!
- Industry: Sporting Goods
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kajabi review
Reviewed on 2024/09/23
Overall Kajabi is easy to use and very convenient as you can do everything on the platform for your...
Overall Kajabi is easy to use and very convenient as you can do everything on the platform for your online course and memberships.
Pros
Kajabi is easy to use for course creation and email automation, which makes it an all-in-one platform.
Cons
Pricing was a bit on the expensive side of my budget.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recommended as an easy way to start an online business
Reviewed on 2024/08/27
All in all, Kajabi is a great all-in-one tool for hosting an online business thanks to its...
All in all, Kajabi is a great all-in-one tool for hosting an online business thanks to its simplicity and many integrations. You can add products, run analytics, manage email marketing, payments, funnels, and so on all in one place.
Pros
How easy it is to use - it's super intuitive and the learning library is great, so even without experience you can get up and running quickly.
Cons
The customer support team can be hard to reach and aren't as effective compared to their competitors.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Multidimensional app
Reviewed on 2024/08/10
I love the multiple functionality Kajabi offers and how it harmonizes the experience into a single...
I love the multiple functionality Kajabi offers and how it harmonizes the experience into a single app is cool
Pros
Its is able to create a beautiful community to manage people and relationships. I love that it is able to handle multiple communication. It is also able to handle learnings. I have used Kajabi for my financial modelling training and this has been great. It records your progress however you have done the training, either on your computer or on the app.
Cons
I am not sure there is more to request from Kajabi. it can handle both training and communication with other co-users
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Growing LMS tool for great community management
Reviewed on 2024/09/10
We love Kajabi, it plays an integral part as part of our customer community management. We share...
We love Kajabi, it plays an integral part as part of our customer community management. We share training and learning material with our community clients and can track their involvement, report on them etc.
Pros
Great tool for content and learning management
Cons
Ease of integration with other tools such as CRM
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kajabi Has an Effective Email Marketing Tool
Reviewed on 2024/04/17
Pros
Kajabi has brilliant and super amazing features.
The reliability of Kajabi makes it an incredible solution.
Cons
Kajabi has flawless features.
Kajabi is so amazing.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kajabi Is Perfect for Email Marketing
Reviewed on 2024/04/24
Pros
For email marketing, Kajabi is so amazing.
I do recommend Kajabi.
Cons
Kajabi works so well.
Kajabi does not have flaws at all.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great platform
Reviewed on 2024/04/01
Pros
Kajabi is a platform that is easy to use and I find it to be visually appealing as well. From a user perspective and client perspective, it is easy to navigate.
Cons
I have not had any negative experiences with the platform.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Kajabi is an excellent but pricey option
Reviewed on 2023/03/27
My overall experience was good and would recommend kajabi to more established businesses that...
My overall experience was good and would recommend kajabi to more established businesses that already have consistent income.
Pros
I loved the way everything worked together and integrated.
Cons
I disliked the high monthly payment particularly as I was struggling to make my business work. I wanted to have all the bells and whistles but wasn’t yet earning the money to justify it. I also did not live me the product limits.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Overhyped. I really didn't like it
Reviewed on 2023/05/15
I was extremely disapointed. I built a website for a coaching client who bought into the kajabi...
I was extremely disapointed. I built a website for a coaching client who bought into the kajabi hype but when I got under the hood, I found it to be a lesser product that charged way more because it markets really well to a specific niche. Least favorite tool on the market, after wordpress.
Pros
I thought that the website that guides you to buy kajabi was really polished and professional
Cons
I have used every website and funnel builder out there. Kajabi charges so much and still limits your ability to input custom code. the editor is really unintuitive and clunky. Hard to update your brand colors and fonts across the whole site.
Alternatives Considered
ClickFunnelsReasons for Choosing Kajabi
My client wanted the funnel and course creation functionality. Because they knew kajabi was specifically for coaches they thought it would be better than squarespace. while it had the features we wanted, it's vastly inferior to competitorsSwitched From
Squarespace- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Use only if you have to
Reviewed on 2022/03/11
Over it!!! When you are a jack of all trades you master none. They try to do too much making their...
Over it!!! When you are a jack of all trades you master none. They try to do too much making their software slow and clunky.
Pros
I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money.
Cons
It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!!
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The absolute best platform for streamlining your online business
Reviewed on 2022/09/16
Overall it's been amazing. They're constantly making the platform better, they really take user...
Overall it's been amazing. They're constantly making the platform better, they really take user feedback into consideration and even let you try out new features with their "labs" options. They make me feel like they care about me as a user 100x more than any other platform I've ever used.
Pros
I love how Kajabi is all-in-one!!! I can run my website, my funnels, my checkout pages, my lead magnets, my membership, my courses, my affiliates, my email marketing, and so much more all from one platform. I no longer have to juggle 12 different platforms and deal with integrations and things breaking like I did before. Even though it's expensive, it's actually saved me money and it's saved me SO MUCH time because of all the headaches I no longer have to deal with.
Cons
The affiliate system is clunky and not very user friendly for the admin or the affiliates. Also their customer services has gotten noticeably worse over the last six months. You used to be able to talk to someone extremely knowledgeable on the live chat service and now you talk to people who clearly don't know the platform very well and just send you help articles.
Reasons for Choosing Kajabi
I didn't want to juggle so many platforms anymore. It was time consuming and actually more expensive than Kajabi ended up being.Reasons for Switching to Kajabi
Kajabi has a certain prestige that those other companies don't. When you see that an online service provider uses Kajabi, you know they take their business seriously - like it's their full time job, not just a side gig.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
LOTS of Features
Reviewed on 2020/03/21
We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts...
We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.
Pros
Kajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.
Cons
Right now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.
Reasons for Choosing Kajabi
Kajabi is built for courses, not an add-on to make WordPress do courses.Switched From
LearnDashReasons for Switching to Kajabi
We chose Kajabi for the long list of features it has.- Industry: Retail
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for entrepreneurs just starting out
Reviewed on 2024/05/26
My overall experience was okay I can honestly say I learned a thing or two and I am looking forward...
My overall experience was okay I can honestly say I learned a thing or two and I am looking forward to Future interactions with kajabi.
Pros
But I like most is that is for entrepreneurs that don't have much experience in the business. It helps you build and market your own online courses as well as doing classes that might be beneficial to you
Cons
I believe the price was ridiculous honestly it was a little too expensive for what they were delivering
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use course and funnel builder
Reviewed on 2024/03/08
I liked Kajabi overall, just wish they had more pre built funnels.
I liked Kajabi overall, just wish they had more pre built funnels.
Pros
The user interface is good, they have a good facebook group with lots of users in it, they have a great track record of helping people create online courses.
Cons
I think they could have more pre built funnels they dont have as many as things like Kajabi. Some people claim that the email deliverability rate is not as high as other products that do a similar thing.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not good for large volume courses
Reviewed on 2023/09/09
Fine except for this critical feature. We had to hire someone for more $ than the software cost us,...
Fine except for this critical feature. We had to hire someone for more $ than the software cost us, to input the resutls.
Pros
Great software if you are running classes for small groups
Cons
VERY time consuming if you run a class for a large group as you have to spend a significant amount of time inputting assessment/quiz data into your own spreadsheet as there is no current way to pull a file of all responses (e.g. surveys)
- Industry: Education Management
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
confusing and expensive
Reviewed on 2024/10/15
I did'n like Kajabi, because it is too confusing and complicated. It is also mega expensive.
I did'n like Kajabi, because it is too confusing and complicated. It is also mega expensive.
Pros
I didn't like anything about it. It is too complicated.
Cons
Too many options. Too many Kajabi tabs are open to interact with people. Very confusing.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Coaching!
Reviewed on 2024/05/01
Pros
The way I could organize the contents were effective.
Cons
At the beginning, it was hard to navigate through all the features.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Awesome Software for Course Management
Reviewed on 2023/02/10
Bullet proof solution for our courses to go along with our yoga studio
Bullet proof solution for our courses to go along with our yoga studio
Pros
Loved the ease of use and the easy build landing pages. Customization is out of this world for all forms, pages and more.
Cons
Would love to see a class scheduling option. Then we'd have an all in one solution
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
All in one TOOL and all are fantastic here.
Reviewed on 2023/02/05
It was great and very easy.
It was great and very easy.
Pros
seriously i like every feature of this software. Every feature is boss in it self.Email marketing- bossLanding page. - bosssCourse management - bossssI can go on for every features.
Cons
The interface should be more user friendly.Other than this i don't have anything to complain till now.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Platform
Reviewed on 2022/07/12
Pros
This is a very good platform for the coaching industry. Between managing leads, creating emails, creating landing pages, and charging for products, it all works great.
Cons
I’m realizing I personally need less and less, so the price point can sometimes be high for me to just utilize a landing page. But that’s really a personal issue.
Alternatives Considered
TeachableSwitched From
Squarespace- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Kajabi is pretty good, but pretty pricey
Reviewed on 2021/09/20
Overall, I liked Kajabi pretty well. It was my first experience with selling online courses. Their...
Overall, I liked Kajabi pretty well. It was my first experience with selling online courses. Their customer support is amazing! They're super quick on chat, and often would just login to my account and fix my issue for me. But as a new business starting out, the level I needed for just a handful of courses (and only one website) was too pricey for me. I moved on to other tools.
Pros
I like that it was all-in-one -- I could host my courses, email clients & host my website all in one place.
Cons
While the course hosting is pretty good, and pretty intuitive to setup, it's kinda limited on how you can customize it and make things look like you want. Like for example, it gives you a place to put a video OR audio file OR picture at the top of the lesson, but you can't add a second video in the same lesson (for additional info).
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything in one place
Reviewed on 2022/05/30
Easy to set up. I used to create my own website using HTML. Kajabi makes it super easy with their...
Easy to set up. I used to create my own website using HTML. Kajabi makes it super easy with their templates to drag and drop things into position and all the pages connect - plus I can create pages that are not in the navigation so I love that too. Super easy to create courses too. Customer service is amazing, their Facebook group is filled with all kinds of entrepreneurs, questions asked and answered by experts and newbies.
Pros
I've used Kajabi for about 6 years for my website, course delivery, and membership. Everything I need is in one place with a seamless connection. It means I no longer need to pay for external things like landing pages and video hosting.
Cons
There are still improvements that could be made on the cart, email system, and flexibility of landing pages. Consequently, I use some other apps as add-ons. I'd also love more templates.