PTminder Reviews

It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.

I love it because it is easy to use for my small business, has most of the functionalities that I need, makes financial reports very easy to see, and plenty of ways to ensure that there are no errors for example going to Balance of clients allows me to check if I reconciled all sessions correctly and charged correctly. Which helps reduce errors in number. I have also noticed it has improved a lot in the last year, the speed of loading is better and functions work better. Super easy to navigate. Would love to see the monthly membership a little bit cheaper especially as I am a very small business with only 2 trainers at the moment. But overall, very happy, I do all my admin stuff in the program and at this point do not require any additional program to manage all the numbers and clients. Everything is in one place.

Love the product, defintely wouldn't be able to live without it. I talk to other personal trainers about getting this! easily access calendar from my phone on the go. Love the fact that assessment information is on my phone instantly if I need it and clients can access this through their log in portal. Like the fact that I can have active, lead and past clients. I like how you can see the earnings at a glance per month.

Would like to see in the future:
-booking unavailable time in the diary through the app right now its just sessions/classes.
-payments connection to bank account to reconcile sessions that way
-private notes to be the default for sessions or at least the option rather than workout plan

Have had a few instances where I add a prepaid payment to a client click the send receipt function and it sends that information to a random client. This has happened about 4 times now and have emailed in about it to which I've not had a response from you guys. My clients are pretty cool about this kind of thing but when it involves dollar amounts when clients are on different rates, I have a very hard time trying to explain this to them.

I had been using PT Minder for 3 years I believe, and rate the software very highly.

It allows me to run my personal training business efficiently and professionally.

Plus points of using this software;

- easy to use, and organise your schedule
- efficient client booking system for classes and sessions
- pretty rounded financial reports and reconciliation aspects, keeping on top of what money you're making.
- good client profiling and information logging

Rooms for improvement;

- the workout planning side of things is pretty much non existent. An api should be used to link with programs such as Trainerize - a more efficient approach to client workout progress.
- links to more payment websites such as gocardless, Expensify, and potentially links to bank accounts to track invoices being received.
- a more aesthetically pleading and branded app - giving info on the classes and services we offer as trainers, therapists etc. Clients can they decide what to book based on this.

A very good software - just needs more integration with other software that is more advanced in other areas.

I have been using this software for a few months and I am happy with it although there are a couple of features that I wish were improved. For my clients who miss sessions or go on vacation, the system is a bit cumbersome to track that. I have to create an owed session code and credit the customer another session instead of the system automatically tracking it for me. For clients who go on vacation, the pause feature does not let you select your own date. The dates are based on their membership start and end dates so that also makes a bit of extra work. The system otherwise is fairly easy to use and customer service is always available although I think there may be a language barrier which makes some of the communication more time consuming to explain. But they are always very nice and helpful and do follow up if there was a question they have to research. When I first bought the service, the feature of having merchandise for sale was not available and now is so that was a great improvement. There have been other upgrades based on feedback so I know that this company is willing to grow, which is great. I am a small business (sole proprietor) so this software has been ideal for my needs.

this was the first fitness software I ever used and still,​ one of the best how it functions​ is very straightforward​, you monitor your expense​ and income. it gives a lot more freedom​ to set up your account to fit your business, this has everything you will need for your business whenever I try a fitness software I always come it to ptminder.

PTminder is a phenomenal software for personal trainers.

I have used a few other software options for scheduling and you can tell that, although those other systems are significantly more pricey, they do NOT have the personal trainer's needs in mind.

PTminder's functionality is spot on, allows both my clients and myself to access anything we need on the go, and helps me go above and beyond for them in more than one capacity. I can provide workouts, meal plans, track their measurements, and then pull up the graph of their improvements, all while IN THEIR SESSION! As a personal trainer this is amazing functionality that other big organizations just aren't able to offer. Switching to PTminder was the perfect decision for my small business.

This program is very user friendly and offers many functions. They are constantly looking for ways to update and improve. I have been very happy with the evolution of PTMinder thus far. The pricing is great. I'm a smaller studio and can't aford the higher cost of other popular software, but this is everything I need. I'm excited to see what else they have instore.

Great program, have been using it for a few years now and have been impressed with the constant improvements they have been making in there software, making it more integrated and generally making my job easier. On the rare occasion that I have had a problem the customer support team have been straight on to it and exceptionally helpful.

Client management and scheduling seem to be the biggest attributes. The ease of scheduling and editing is a plus also, the app comes in handy.

Value for money. Ease of use. Moving from a bigger software company that was charging a lot more PT MINDER has proved to provide a much better service at a much cheaper price. They are great!!!

PTMinder covers all the bases for your accounting and scheduling needs. The developers have covered every possible variation with the training business. The workout and nutrition parts need some work but without those PTMinder is more than worth the money. Keeping track of schedules, sessions, client info, accounting and anything else you can think of is easy.

Have been using PTMinder on and off for awhile now, and I quite like the set up. After waiting for awhile, the workout planner turned out to be a bit of a let down as you can't use it to track progress, it's just session by session print outs. Cost wise, it's also a bit pricey. Outside of that, they provide a solid service that does all the basics and then some in regards to client management and scheduling. Bit to heavy on just the financial reporting side for mine.

When I finally got the courage to leave a box gym and start my own boutique gym I was extremely nervous about keeping clean records of my clients, payments, and financials! PT Minder made it incredibly easy and it gives me peace of mind that I do not have to worry and can concentrate on being the best trainer and not spending countless hours on other aspects of my business!!! Thank you PT Minder for always changing with the industry to make improvements to make it easier for me!!

Very pleased with the fluidity of the software. PTminder has been a huge reason for my success in personal training. Looking forward to many more clients involved with this process!

From my side of the programme I have had very few little problems. Some clients however haven't been able to log in or their password won't work.

It's easy to use and has all the utilities a personal trainer/small business owner would need - I can't speak for those with multiple coaches etc.

One issue I had recently was that I couldn't invoice for part of a large sum of money. I wanted to invoice for half a programme, but when I selected it from the clients purchase. It would only let me invoice the whole amount and so I had to add notes that I didn't require them to pay all upfront. Not a huge issue, but something that could maybe be addressed.

In all, a really useful, easy to use and great value programme.

As described previously

When I first opened Amz Fitness I was looking for software that was simple and at that stage could track how many clients I had coming into the business. Over the years PT Minder has grown alongside my business and I have incorporated the new functionality into how I manage my clients success as well. I find the system very easy to use and was so glad when they introduced the app functionality as I can now have PT Minder on the go and can book in client sessions without needing to wait until I am back in my office. I am excited to see the many more changes and improvements that will come with PT Minder. For all the other software on the market PT Minder is the best value for money! :D

I love the feature of this software and makes my life so much easier having everything in one place, especially the session and package tracking. The app is a great idea, however is pretty clumsy compared to the online site. Having access to the software via an app on my phone or tablet is super convenient though and I'm sure there are plans to further improve it in the future. The main issues I have found with the app so far are:
When booking a session you cannot set the minutes of the time slot as it bounces back to 0 and you have to tap on the + or - making it very slow trying to book a slot.
It would be handy to have the 'use package' check box as you do online when booking a session.
Being able to reconcile sessions via the app would also save time as I could do it straight after a session or before going home rather than once a week on my laptop.
Money seems to be displayed in a very strange format, I'm pretty sure it's just an error in the code but rather than a £ sign it appears as '£' and then the amount.
Also in client summary it would be easier to display how many sessions they have remaining in their current package. It is pretty obvious with a new client but with an older client who has booked recurring slots it is almost impossible to workout where they are from 'total sessions complete' and 'upcoming sessions'

Those points aside it is still by far the best purchase I have made for organising all of my client records and keeping up to date with payments. It really has made a massive difference to my business and I would recommend it to ant fitness professional or business. Thank you.

Versatile app that covers all the business organisation needs and more for a small PT business like mine. Well organised process flow that seamlessly places time and financial data in to synced records. Simple dashboards and the ability to crunch complex reports like average time costs, projections and reconciled earnings make this software a reliable virtual finance and admin department.

Financial reporting hygiene and reliable scheduling removes the need for any accounting administrative staff.

Customer service, customer service, customer service!!! They excel in giving you the best user experience and service if you have ANY issues with their software. Their super friendly staff responds almost immediately when you have questions and my experience has only been positive with them.

They are constantly updating their system and going according to user feedback, so if there is a feature you would like implemented, please ask them as they may try to implement it depending on the demand (they actually listen to you)! I seen this happen firsthand.

It did not take me very long to understand how their system worked, you get these cool and simple financial graphs to let you know how much you are bringing in, staff and client scheduling is very intuitive, you can integrate online payments with their software, which is awesome (you get you very own online store through them), they have a phone app that syncs everything when you are on the go and the list of features goes on and on!

I tried many software when I was shopping around and I immediately wanted this within 15 min of trying it.

Just try it, you have nothing to lose and their amazing staff will have your back!

Easy to use. Great support.