PTminder Reviews

It's like having an accountant at your fingertips with a full report of all aspects of your training business.

Would love if you added member check-in for those of us who have studios as well as taking payments directly from checking accounts. An added check-in feature would help me keep track of who is coming in regularly and who is membership is due. Right now I can only be told who is due and then try to find them to collect payment for those paying through checking accounts.

Cheaper than most but cheap isn't always good

Was ok before the update now after the update it's terrible

That it is so simple to use! Its functional and effective. Great use of design. It offers great free tips. Its cheap and affordable

I wish that my clients could see more info on their logins. More graphics would be great on programming and Body Measurements etc

Best PT software on the market! I love it how complex, yet simple to use. You have every function what you need to make your life much easier.

The least I like about the software? NOTHING! The staff is amazing, always there to help you via chat.

Ease of use- phenominal for PTs who need a one stop booking system for clients and classes

simply the time difference- not a con, just an observation.

It's easy to get lost in the fun training part of it.

The nutrition planner takes a little while to get the hang of.

Reasonably priced, excellent customer service, easy to use

Could have a better image on desktop and app

Account for clients and the app. The financial automatic ways of payment. Personalization options are good!

Some adjustments options are not directly clear. But costumer service helped me out right away very quickly.

Simple & easy to use. User interface is OK & like the integration with four payment providers.

Not worth the investment compared to others

Hi all, for those of you who use PT Minder. Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee after numerous contacts to have this ceased & refunded.

Be aware!

Multiple billing options (paypal, stripe, etc.)/scheduling for both PT and Group Classes/extensive reporting/Massive customization from the admin end/app development and support is 5-star and was done within 2 weeks (and during the Christmas holiday--wow!) Tech support is very knowledgeable, professional and helpful.

No real way streamlined of adding facilities for outside contractors to book (such as clinicians or freelance personal trainers)

Value for money. Saving a MASSIVE £600 a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system. The screen interface is very good. All of my clients have said it is a very easy to use and book in. I find it a lot less confusing to use then the MindBody software I used for over a year. PT Minder also seem to take on board any suggestions and look to develop from your user experience. I have found that they are catering for all the things that I was getting with the Mind Body Software at a QUARTER of the price. As well as this is the fact that the system is very easy to use. Cannot recommend the product highly enough.

The app is not as good so I tend to use the website version when on the iPad. The 4 star rating on overall quality will be 5 star once the app is sorted.

It's pretty simple to use, and it is tailored to personal trainers and the type of service we provide

Note taking features aren't detailed enough. I've emailed support with more info about this
The mobile app isn't easy to use for note taking on clients, and it isn't possible to see trainer availability in the mobile app
The tablet app isn't optimised for tablet screens. Lots more features could be accessed in an easier and more efficient way on tablets

This software is pretty easy to use. I use it daily for my schedule. The mobile version works well in conjunction with the PC version. Keeps great track of financials great for the business aspect.

The workout portion for clients seems to be in the beginning stages. I would love to be able to use this APP by itself to schedule workouts and handle the business end however compared to another workout app I am using right now for client workouts it would not be the time to change over.

Very convenient not only for business but general daily calendar. It improves constantly. Also Callum the director is very responsive to emails and questions. Normally in 2-3 hours which is great.

Giving more authority to clients maybe specially nutrition.
Adding online featuring to apps on devices

Easy to use, simple and cheap

The calendar connects to my Google calendar, can create and assign workouts for clients, has updated app with most of the web features, always reliable and fast customer support.

It's pretty much perfect for my needs. There's a couple things that would be nice to have, like having a place where the client can track their nutrition log and the workout planner could be better. When you create a circuit of exercises you can't just change one of the exercises. You have to delete the whole circuit and rewrite it all over. This definitely adds to my time. But I've left this feedback to their Development Team and they seem to always be improving things. It's a minor thing, but can be frustrating.

I like all the features. The scheduling tool is great, it's so easy to enter transactions and reconcile your sessions throughout the day. This used to be a real process for me. I also really like the receipt feature and the appointment reminder feature. My clients always comment on how professional everything is. This level of professionalism give me even more confidence to keep my rates up!