Chatfuel Reviews

- An intuitive layout which can be used by anyone who has no idea about Chatbot
- Easy integration with Facebook Messenger
- Advanced condition/logic based system to make complex scenarios easy
- Support for Synonyms/ AI
- Easy deployment process

Its a great tool for building basic chatbots which support analog functions (condition based) but if you want to get a little more advanced (integrate your CRM system to fetch data etc.) it lags behind in that way.

Very easy to use and learn how to build fully functional chat bots

The trial version has a watermark that remains until you pay for the full version

The integration with Facebook messenger is really convenient. The visual builder is easy to use and the randomization option is useful.

The mid-pandemic changes in tiered pricing was inconvenient for a non-profit on a limited budget.

Chatfuel is easy to use and deploy a chatbot on messenger in a few mins. Best chatbot development platform for Facebook messenger bot as it allows user to one-click sign up with your Facebook account and many pre-built chatbot templates as well. Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.

You can deploy your chatbot on Facebook only and personally I don't like this. Also, you need a Facebook account to sign-up and build a messenger bot. You cannot build any complex chatbots on chatfuel. NLP is not good enough as it should be. Sometimes my bot failed to recognize the user's inputs and does not respond. Documentation is also poor. There is no support for subroutines, jumping around a conversation.

Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.

Not so easy in use as ManyChat, but still very powerful and provides more possibilities.

Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area. Almost everyone use facebook these day, you can easily convert your prospects easily

For new users, the software can be very complicated. One may need a tutorial video or notes to get along with the software.

I like it for being so powerfull tool. You can use it fot very simple bots but also for super complex ones.

It's buggy sometimes and the support is hard to reach sometime.

I created a chatbot that assists with many common questions and tasks with minimal work from employees. I recommend this service to many people.

It would be great to provide the service without Facebook as website visitors are increasingly more hesitant to interact with Facebook.

I was able to design and develop a chatbot successfully for my facebook page. It's the best i've used as it requires little or no coding ability.

The pricing i guess is really unneccessary and it doesn't support other platforms other than facebook.

can't think of any pros right now maybe later

It's hard to use and it's very expensive and very limiting in their free plan

Not having to know coding was a huge plus in selecting Chatfuel. I also really like that you can duplicate messaging tracks for multiple Facebook pages, which saves time when you're setting up several channels.

I didn't find Chatfuel to be completely intuitive. Setting up our messaging journey was time-consuming.

Easy of use, possibilities to make simple but also elaborated chatbots

No sequencing to start chatbot marketing: Follow-up people who subscribe to your bot with follow-up chatbot conversations.

Not realizing coding was an enormous in addition to in choosing Chatfuel. I likewise truly like that you can copy informing tracks for various Facebook pages, which saves time when you're setting up a few channels.

I didn't discover Chatfuel to be totally natural. Setting up our informing venture was tedious.

It is so easy to use, you don't even need chatbot experience, just writing skills

It is probably hard to get into other interfaces than messenger, but for messenger is great

For my own little business, I need only the free trial at this moment.
I could build a scenarii when visitors come to my facebook page.
With my bot, I can ask questions to visitors, and answer to theirs even when I sleep. I also collect a lot of valuable mail adresses !

You'll need probably one day before understanding/experiencing all you can do with this tool. So take time to watch/read tutorials.

It has every feature that you can need with bots. The ease of sharing a bot is appreciated!
This is an extremely feature rich platform.

I have confidence with this platform over any other. With all they keep adding in features, I know they'll stay on the cutting edge.

Ok. This is confusing to use. It's got so much features without the intuitive thought on how to make it easy.

Not an appealing interface to work with.