Tanda Reviews

The Awards team assisting me build the award rules
the notifications for expired qualifications

The reports function is not customisable. I don't have any use for the reports Tanda has but I do export the data in the system and build my own reports.
I would like a leave liability by team or business area report. A longest hours worked report.

I have been promise GPS time punches for a while now and am yet to see any progress made, this is an imperative function for my business.

i would like the ability to edit the award interpretation before exporting. Currently i export to excel as our Payroll provider is not integrated. So i can manually change what i need to, but then Tanda is different to what was actually paid. I would like the ability to edit in in Tanda so that everything is current, correct and aligned.

The set up and integrations with myob / xero were good.

I wsa led to believe by their sales guys that the intergatons would be No integration with my pos so couldnt view live labour cost percentages by location.
The mobile app had very limited use also.

I like the ease of having staff sign in with a code and being able to track time and use for payroll. Also like a place to keep staff files electronically with the warning on expiries.

It often doesn't update staff sign in on the day. Sometimes yes, sometimes its not until the next day that it shows a staff signing in or out or at all for either. Its very slow to update. It was set on a two week pay period as I was told I have to pay for more the option of bi-monthly and I saw no value in this for one feature. I now have it without the pay increase after almost 2 years.

It is so thrilling to set up and customise. It has loads of tutorials and features. You find more customisable options the longer you use TANDA. It keeps an organisation very compliant re Fair Work / Awards.

The need to make many award rules to override rules that are not necessary for our organisation. I wish you could simply click options within the staff profile that said - hours past 38 are volunteer if TOIL.
I wish each staff member was easier to customise. As we are a non profit, we can’t pay over time and things like that, and we have agreements in place for Toil / volunteer time.

Ease of implementation - so simple. We had 5 locations setup in a day. Adding staff to the system was simple and straightforward

Cost of hardware is miniscule and doesn't require specialist contractors. Anyone handy with an ipad or similar tablet, (old or new) can setup in minutes.

Degree of customisation is superb

Ease of use - very intuitive - no long winded training needed

Suitable for office and mobile workforce with new GPS feature in mobile app

Timeclock Interface is very easy to use and simple for our staff to use

Speed of use - I can do the weekly timesheets and rotas for 50 staff members in about 20 minutes. This use to take hours of company time collating paper timesheets, putting into spreadsheets etc etc etc

Its more than just a time clock - we have sped up employee enboarding hugely and now have completely accurate personal information, sickness, lateness and holiday records.

Nothing,

Tanda have taken onboard feedback provided and made some changes/ added features we provided.

Theyre working through a few minor tweaks, but as a service its continuing to grow.

Ease of use.
Worked times are self-calculating with the flexibility of different breaks included.
Allowing more accurate attendance tracking of our employees.
Links to Award conditions. Allows for automatic Public Holiday & other leave planning.
Allows interrogation of rosters and attendance data to plan finite resources and show the costs associated with proposed rosters.
Allows set-up of roster templates (memorised) to be used over and over.
Allows new employees to fill in their own details into the system. Clerical duties & responsibility back to employees.
No more missing timesheets or timesheets sitting on the desk of a manger awaiting approval.
No more 'the dog ate my timesheet' - Frustration and time-wasting just evaporates.
Allows SMS to be sent to manager and employee if clock-in or clock-out is missing. Gentle reminder that they have stuffed-up (again)..
Exporting capability of completed timesheets into Reckon & XERO - Priceless. Saves duplication & eliminates transposition errors. A huge time-saver.
Allows the attachment of approved leave forms (PH/AL/SL/LWOP) to the event, for full traceability/paper-trail.
Allows to add notes into the timesheet as part of the history of events, i.e. who authorised amended times and why & how this was relayed to payroll.
The thing I like most about TANDA is the feeling that rostering and payroll is NO longer a frustrating & time-wasting chore that has to be done. I feel in control of my function and my efficiency.

The two control buttons (Clock-in and Clock-out buttons) - even seasoned and reliable employees managed to clock-in (twice) when they were supposed to clock-out. A minor headache, but a redesign would improve the total reliability i.e. if the buttons were further apart or only one showing.

Tanda makes managing staff very simple, excellent graphs to indicate rostering, easy to enter leave, directly imports into MYOB for payroll. Constantly being updated by the enthusiastic staff to keep up to date with requirements in the workforce.

No cons really, would like a better way to indicate when staff take leave and they have no entitlements.

Tanda is a user friendly service that works, gets the data in live time and provides accurate and timely feedback on costings and reporting of your payroll costings. We can set it up to push live data through to the cost centres we choose saving time and money for management reporting.

Leave approvals are open ended, managers and supervisors can approve any amount of leave, regardless of staff entitlements.

The systems and processes are continuously improving. They are forever evolving and each business has different idiosyncratic problems and needs. So to see ongoing improvement with problems is great to see.

Some of the reporting and the ability to look at reports in different views. The reports are one dimensional rather than being multi-dimensional. This is not to say that these reports are terrible or don't provide insights. Some of them are very good and provide excellent insights.

TANDA has tons of great features and support is fantastic. Several of the features I'd requested were implemented quickly which shows the effort going into continual improvement

the reporting is limited to what comes in the box. It would be good to be able to export our data to use in a BI tool like Tableau

Having been an employee in a business that used TANDA, adopting when I took a managers role inaother company was a no brainer. Having used it from both sides of the fence, its very simple for even the least tech savvy Neanderthal to use. From an employers point of view, rostering, managing leave, payroll, and now the simple method for onboarding new staff, makes this a key part of our business.

The upgrade from the previous version top the current version made this a much more flexible system, however some features were lost, such as having cost break downs and percentages at the top of the page when doing rosters.

Timekeeping, Award calculations, Onboarding, Interaction with Payroll

Late notifications by SMS are inconsistent. Cannot publish a roster without finishing times. Dashboard Weekly Planner cannot show wages costs with On Costs. Onboarding of any Super Fund is not possible

simple to use once you have set up the staff into the system with hourly rates, the roster can be created well in advance with ease of changes when required, the weekly reports transfer to Excel easily which helps payroll on either a daily or weekly or monthly basis, we use the system for all three variants of Pay cycles with no issues

only one thin I personally don't like is the auto approve function, this function doesn't allow for any small amounts of overtime ie if the roster was set up with the start and finish time and the employee was to stay back for a short period say 10 minutes to complete a task the auto approve automatically converts the time Back to the Planned working hours within the roster resulting in the employee missing out on the 10 minutes pay unless I double check all clock outs

Ease of use, functionality, rostering system, helpfulness of Tanda staff during initial enquiry.

Can be occasional glitches when software is being updated but these have been resolved when we have contacted Tanda support

The software is easy for both employees and administrators to use

There is nothing I don't like about this software but it would be useful for the administrators to see when there are updates on their screen so they can update the tablet rather than the update just showing on the tablet as this can sometimes effect the data they are seeing.

Intuitive Setup... took a little time but easy to follow. Worked immediately and easy transition for staff from old system. Staff like TANDA. Good Award interpretation and integration with payroll. Good telephone support on the few occasions we needed assistance while setting up.

nothing to dislike....

Tanda provides peace of mind that employees are being paid correctly through Award Interpretation. The new on-boarding functionality streamlines the paperwork around employee new staff saving valuable time.

There is room for improvement in the area of different levels of access to line managers to not be able to see rates above them and only below.

When using the software, it is handy because it all links up with the other departments and I am able to easily access all information that I need.

I am unable to 'black' out certain time periods for staff so they can't add unavailability (I saw that it was on its way though), also when the roster has been published the staff are still able to change their unavailability.

- User friendly
- Very easy to manage schedules
- Live feed of who is at work and who is not
- Cuts down time frame to process payroll by less than half
- Allows you to easy monitor overtime
- Easily integrates with many payroll sotfwares
- No costly time clock needed. An used tablet will do just fine
- Allows your managers to evaluate and approve time sheets

Web app is too heavy. Computer lags when using. I believe a mobile app would be better. I know they are working on it, and I hope it is live soon

Tanda allows me to budget and tweak roster to ensure that I maximize the staff while minimizing wages. Staff can place their Uni timetable or N/A into Tanda well in advance which has reduced swapping of shifts or no shows of staff. It is great that it is continually evolving and improving.

That I cannot see multiple future staff NA for same day until I am making that roster

This software is easy to use reliable and does everything you need.

There really isn’t much but I wish it was easier to integrate multi sites

It’s efficiency on time and practicality. Its a quick software to learn too!

When my team clocks on and off it sometimes won’t clock them off correctly. For example, clocking off but saying they are still clocked on? Could be my workers however not pressing correct buttons and not software?? But it seems to be re-occurring issue for my team.

Picture integration, employee access to request days off. Can't beat the price.

Pay periods. The currently only have e a bi-weekly and monthly set ups. If you pay semimonthly like myself you had to do some workarounds to generate reports to an Excel sheet rather than to the interface. Made it to where I couldn't use a lot if the fuclnctions of the software. Hopefully they fix this soon.

Tanda is intuitive to use and is front and center in the management of our business. Any time we have questions they are handled promptly and fully. I cannot recommend Tanda highly enough,

I can think of nothing which is lacking.

It makes my payroll so much more easier giving me more time for the more important things in the business & personal life

Hopefully they will be able to add a staff chat button so staff can talk to each other to swap shifts