Price2Spy Reviews

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99 Reviews

- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Exceptional Software, Even Better Support
Reviewed on 2018/05/22
Pros
Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first
Cons
There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.
Response from Price2Spy
Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Sporting Goods
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for Smaller Companies
Reviewed on 2020/03/04
Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as...
Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.
Pros
We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.
Cons
As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.
Response from Price2Spy
Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to [email protected] and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Price2Spy, a handy marketing tool
Reviewed on 2018/10/16
Pros
The pricing structure is pretty simple to follow.
Cons
The pricing is quite high for the amount of traffic from the site.
Response from Price2Spy
Thanks for your review. Since you mentioned the pricing structure is simple to follow, and that you have pricing concerns, our team would be happy to help you select a smaller price plan that would suit your needs. We encourage our clients to start small, and gradually expand their usage of Price2Spy once they see the benefit of having a reliable price monitoring tool.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Must have price monitoring software
Reviewed on 2017/10/14
The biggest benefit is that we can monitor foreign markets, our local competitors and be completely...
The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels
Pros
The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business
Response from Price2Spy
Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Price2Spy are our online price monitoring tool in the company
Reviewed on 2018/03/05
I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and...
I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.
Pros
Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.
Cons
The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.
Response from Price2Spy
Dear Anat,
we sincerely appreciate your feedback! We enjoy our mutual collaboration very much.
We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool with a great support.
Reviewed on 2017/11/28
Pros
The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.
Cons
The interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.
Response from Price2Spy
Dear Andre, thank you very much for your feedback! We highly appreciate it and we'll certainly make sure we continue doing our best in helping you out benefit most from using our services.

- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best price for Amazon price monitoring
Reviewed on 2021/10/30
Pros
Easy to setup monitoring on my Amazon products
Cons
They have the best price I could find for monitoring, but the cost is still significant
Response from Price2Spy
Hello Frank,
Great to hear that we were able to help you with Amazon pricing data. We understand that for some customers the price might be a significant expense, but as you noticed as well, we're trying to do our best to offer the best possible service while trying to keep reasonable prices. There are different promotions and discounts from time to time, so I would invite you to read our newsletters very carefully! :)

- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Increased sales/profits in 1 month
Reviewed on 2019/01/31
Pros
This has changed our online strategies allowing us to react instantaneously to the market. It has increased our overall sales and profit margins. Great piece of software. We work in Ex Vat, the support team are fantastic, quick and efficient, they changed all of our URLs into Ex Vat for us. Simply Brilliant.
Cons
Not found anything that impedes us in what we want to get out of the software
Response from Price2Spy
Thank you very much for your kind words, Richard! We are very happy to hear that our software helped improve your business so quickly and that you are satisfied with our service!

- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent customer support - you e-mail, they help!
Reviewed on 2019/12/06
Price2Spy allows our business to successfully streamline shopping the market to influence pricing...
Price2Spy allows our business to successfully streamline shopping the market to influence pricing decisions. We have benefited from freeing up time to allow our merchandising team to focus on higher level business functions.
Pros
Price2Spy gives excellent customer support! You e-mail, they promptly reply. Gives you ability to get business done quickly!
Cons
Manually inputting products and URLs is time consuming - would be great to be able to upload a spreadsheet template
Response from Price2Spy
Many thanks for your feedback, Kevin! We are very happy to hear that you're satisfied with our services. Suggestions are always very welcomed! Also, if you need help with anything else, we will be happy to assist you.

- Industry: Retail
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great program to use for price comparisons!
Reviewed on 2019/01/03
Pros
I love being able to input particular items and have the program look out for and watch what other competitors are selling them for.
Cons
It's a fairly young company but has the potential to be great.
Response from Price2Spy
Hi Tara, thanks for the nice review! If you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great online environment for price management
Reviewed on 2022/12/12
Since using P2S, we can now offer our products in line with the market.
Since using P2S, we can now offer our products in line with the market.
Pros
- easy in use- uncluttered- support in Dutch language- clear reports- implementation with Access database- outsource a lot of work- any problems are solved quickly
Cons
No cons so far. Very occasionally P2S does not grab certain pages, but that is often restored at the next price check.
Response from Price2Spy
Hi Lars,
Great to hear that you have had a positive experience with Price2Spy!
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The unbeatable price control software
Reviewed on 2022/05/02
With this software we have been able to optimize the positioning of each category in our assortments...
With this software we have been able to optimize the positioning of each category in our assortments, we are able to identify every change in the prices of our competitors with maximum speed and certainty.
Pros
With all the countless reports available in the software, you can perfectly analyze the pricing of your company.
The costumer service is of high level always available and fast in solving any problem.
Cons
There is nothing I would not recommend about this product.
Response from Price2Spy
Hello Matteo,
Great to hear that you're satisfied with Price2Spy. Please let us know in case you face any issues.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
very good
Reviewed on 2023/02/14
Pros
Very easy to use, every time a competitor is changing the price, you will receive a email alert!Customer service is very helpful
Cons
Interface is not really fast, but I use email alerts more then anything else.
Response from Price2Spy
Hi Andrea,
Thanks for a great review. Happy to hear our email alerts feature is so beneficial to your business! Price2Spy is constantly updating its features and functionality, therefore, feel free to reach out to your account manager with suggestions our team will consider.
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great price comparison tool
Reviewed on 2020/04/15
Great and fast-acting customer service, which is very much appreciated! This really gives it the...
Great and fast-acting customer service, which is very much appreciated! This really gives it the most human touch out of all the price comparison tools available on the market!
Pros
The ease of use, the features and reporting tools are just great to work with. It sends daily updates via mail, so you can immediately see which competitors changed their prices.
Cons
Using long search strings to create a pricing report based on search results. Best thing to do is to create a pricing report based on the categories.
Response from Price2Spy
Thank you very much for your kind words, Anthony! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I've had great experience with the platform. The support has always been great
Reviewed on 2017/09/25
Pros
The whole idea of it and the reporting opportunities are what I like the most. For us, it's very important that our dealers do not dump the prices but it's hard to keep track without a software like this
Cons
There could be better options about receiving price alerts as for example only certain emails to receive the alerts for a certain currency but I cannot say that the lack of this is something I like the least
Response from Price2Spy
Thank you, Anita for your kind words! :-) Your feedback is very much appreciated by Price2Spy team. We will continue doing our best to offer you the best service and support.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Versatile product
Reviewed on 2019/09/09
We use Price2Spy to monitor the pricing of our products in the marketplace We can do this easily,...
We use Price2Spy to monitor the pricing of our products in the marketplace We can do this easily, and the customer support is always there if we need them.
Pros
The product is intuitive and easy to use
Cons
No real negatives. Quite happy with it the product
Response from Price2Spy
Thank you very much for your kind words, Noel! We really do appreciate it and we will do our best to continue our high standard of service delivery!
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Customer Service and Program
Reviewed on 2020/09/16
I love the team that works at Price2Spy. Everyone who I have dealt with has been on the pulse with...
I love the team that works at Price2Spy. Everyone who I have dealt with has been on the pulse with quick responses to our Company's needs. Very delightful to work with as communication excels and helpful with tips to the best running of our business.
Pros
Great that it holds the history of the competitors prices in a graph and can see when prices changed.
Cons
Would be excellent if we could upload our own spreadsheets into the system to simplify the process.
Response from Price2Spy
Thank you so much for your kind words, Leah! We appreciate it a lot and we will do our best to keep delivering the service you need! Please note that the 'Upload functionality' will be released soon, hopefully by the end of October. Stay tuned!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use, Great service, Fast overview
Reviewed on 2019/08/27
Very comfortable and very good value for money ratio.
Very comfortable and very good value for money ratio.
Pros
You can get a fast overview on your market position.
You can easily change, delete and add URLs to track.
If you exceed the limit of your subcription you get an information and are not fined immediately.
Enquiries and help are very fast and competent.
Cons
That their youtube ad is very long.
The visual appearence of the interface. (colors)
Response from Price2Spy
Thank you very much for your kind words, Dany! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A useful tool for tracking prices
Reviewed on 2021/01/10
It is an excellent tool at a good price. It allows you to monitor price changes on a daily basis...
It is an excellent tool at a good price. It allows you to monitor price changes on a daily basis and sends alerts if it detects a change.
Pros
The tool is very easy to use, the interface of the tool is clear. The reports are clear and understandable. It is possible to see price changes in the graph and the tool also sends regular notifications if the price of a competitor changes. The support of the tool is great and very helpful.
Cons
Everything works as it should. For some websites, we initially had trouble tracking prices, but support helped us resolve everything.
Response from Price2Spy
Thank you very much for your kind words, Petr! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!
- Industry: Wine & Spirits
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2019/10/09
Pros
It's easy to use, quickly understandable and with an integrated chat to the support team
Cons
The manual effort it takes, to retrieve the competitors' urls. I work in an industry, where the competitors urls change at least once a year, and not all at the same time, due to vintage-change of the wines we sell.
Response from Price2Spy
Thank you very much for your kind words, Stephanie! We will do our best to keep delivering the service you need. Please do not hesitate to contact us if you have any inconvenience, we will be happy to assist you.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Our experience with P2S is just great
Reviewed on 2017/12/29
We can be more competitive against our main competitors :)
We can be more competitive against our main competitors :)
Pros
Price2Spy team is very careful to their customers and they always answer every question very quickly. What we like most about the software is the great amount of customization you can do on it and that it fits or can be taylored to our very specific needs.
Response from Price2Spy
Thank you very much for your feedback, Damiano! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Highly optimistic Price2Spy will help our business. Excellent customer service!
Reviewed on 2017/11/06
Pros
Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced.
Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.
Response from Price2Spy
Dear Cheryl, thank you very much for the kind words!
Our team appreciates very much your thorough feedback on Price2Spy and our whole team. We will continue doing our best in order to help you benefit most from using Price2Spy.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent system and great service
Reviewed on 2017/03/17
Besides the great features, functionality and ease of use, what most impresses me is the excellent...
Besides the great features, functionality and ease of use, what most impresses me is the excellent customer support. Enhancements made in just a few hours! I wish the customer support of my company was as perfect as Price2Spy's
Pros
Customer support
Cons
Nothing
Response from Price2Spy
Thank you very much for your kind words, Guilherme! :)
We really do appreciate it and we will do our best to continue our high standard of service delivery!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good service and great price monitoring tool
Reviewed on 2021/11/11
Pros
Very easy to use, does everything we need and at a great price!
Cons
We have found no cons with the service so far
Response from Price2Spy
Hello Chris,
Thank you for your review - we're always happy to hear that our customers are satisfied with our product and service!
- Industry: Import & Export
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best advise
Reviewed on 2016/09/20
We are a distributor Company. With Price 2 spy we can have always the clear picture of what's going...
We are a distributor Company. With Price 2 spy we can have always the clear picture of what's going on in our market with our customer, and what the foreign players are doing our territory.
Response from Price2Spy
Thank you for your review! We are happy that Price2Spy is helping you with your business.