DyKnow Reviews
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130 Reviews
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I use DyKnow to monitor students daily. I enjoy being able to restrict computers.
Reviewed on 2018/03/16
Pros
Teachers can instantly access one student's screen or the whole class's. I can also block or restrict certain sites. This is especially awesome when we are doing an online quiz. No Googling for answers!
Cons
Not being able to block spotlight features (Ex: using the calculator through spotlight). Sometimes it lags and it makes it difficult to monitor. This is not the norm, however.
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall, I've had a very positive experience with dyknow over the years.
Reviewed on 2017/05/07
Accountability and less stress in classroom discipline
Accountability and less stress in classroom discipline
Pros
It's allowed me to better facilitate learning and accountability in the classroom. I love the diagnostic features which help me know which kids are on task or are not. Also, I enjoy that while students are being "monitored," I don't have to constantly monitor them, which has been my experience with other programs.
Cons
The only main issues I've had with Dyknow have more to do with connectivity and troubleshooting problems. These issues were handled in the IT department as opposed to the classroom. Those problems over the years have grown fewer and fewer as the product and as well as our school internet connections have developed.
Response from DyKnow
Thanks for taking the time to share your feedback, Josh!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Slow with problems
Reviewed on 2017/03/17
I like DyKnow when it is working properly. It may just be our school district's internet, but...
I like DyKnow when it is working properly. It may just be our school district's internet, but DyKnow takes so long to load that I end up walking away before I can use it. Also, there are almost always 1-3 students whose computers don't show up on DyKnow. I do like the analytics feature, and the feature to message a student even while I am away from school. If it loaded faster, it would be a lot more useful.
Pros
The analytics feature and being able to track what students have been doing. I also use it to show students' work on the screen.
Cons
It works way too slow to use it much in real time.
Response from DyKnow
Hi Pam! We haven't heard this overall slowness reported from anyone else, especially at Reeds Spring. It could be that your classroom is located in a spot that's not super convenient to a WIFI access point? I'm so glad to hear you find value in our Analytics :) That's a great way to just "start and stop" DyKnow and then take a look at class time activity. We appreciate you taking the time to share your feedback!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Do You KNOW what your students are doing?
Reviewed on 2017/03/17
DyKnow is a must have for any school that utilizes technology on a regular basis. Yes, it is...
DyKnow is a must have for any school that utilizes technology on a regular basis. Yes, it is important that teachers are up and walking around to check what students are doing, but students are VERY sneaky and they can often hide things with just a single swipe. With DyKnow, teachers have instant access to the student across the room or even the student in study hall who SHOULD be working on homework. I've even used it from home when I have a sub so my kids at school know I'm always watching. DyKnow helps students stay on task, and it is an essential tool in a 1:1 school like mine.
Pros
Teachers can instantly access one student's screen or the whole class's. I can also block or restrict certain sites. This is especially awesome when we are doing an online quiz. No Googling for answers!
Cons
Sometimes it lags and it makes it difficult to monitor. This is not the norm, however.
Response from DyKnow
Amy - thank you so much for taking the time to share! We appreciate it and are so glad to hear DyKnow is a valuable addition to your classroom :)
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Helpful
Reviewed on 2017/03/17
I have used DyKnow in my classes for two years. I like that I am able to see my student's screens...
I have used DyKnow in my classes for two years. I like that I am able to see my student's screens and monitor what they are doing. One drawback is that if the students set up a split screen, DyKnow can't see them both...only the first one. So students have found a way around monitoring. But....the teacher can limit the class to one or only a few sites easily. I like the product. I wish they would find a way around the split screen issue.
Pros
Can monitor students while the visit websites.
Cons
Students have found a way around monitoring by using split screens.
Response from DyKnow
Hi Todd, thank you so much for taking the time to share your feedback. It sounds like the students may have two windows open side by side. Due to some limitations in Chrome OS, DyKnow shows the active window as you noted. However, when the students click into the secondary window, any blocking plan immediately takes place here, and that URl is now also documented in Analytics :) For more detailed info about this, feel free to use our in product chat feature, or email csm [at] dyknow [dot] com any time!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DyKnow Cloud is a Lifesaver
Reviewed on 2017/03/20
As the DyKnow admin, I have to say that the ease of use in Cloud far exceeds the previous DyKnow...
As the DyKnow admin, I have to say that the ease of use in Cloud far exceeds the previous DyKnow Monitor. I am especially appreciative of your efforts to continually improve the product by taking the advice and suggestions from your customers. Your support team is attentive and knowledgeable and can answer questions in "English"--unlike some other IT support teams that I personally think make up big words to confuse the customer. : )
Thanks for all you do to keep us up and running.
Pros
Various ways you can monitor students--not just thumbnails. The Activity Trackers is a great addition. Segmented blocking was greatly appreciated too.
Cons
Of course some of our teachers still bemoan the loss of some of the "Vision" features.
Response from DyKnow
Thanks for the feedback, Sandra!! We love serving STM classrooms :)
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Way to Keep Your Students on Task
Reviewed on 2017/03/17
I have anxiously waited for and embraced this technology since day one. I am so happy that our...
I have anxiously waited for and embraced this technology since day one. I am so happy that our school district realized the importance of have such a useful tool. One of my favorite aspects is the ability to be able to print which website students have been using or trying to use. I will take that information to a parent/teacher conference and the students never see it coming and the parents are usually shocked! It speaks for itself. One feature that I have recommended was one whereby a teacher could share their blocking plan with another teacher, content area, grade level, etc. Finally, I would like to see an easier way to "capture" a screen shot. Having to copy and paste into a Word document, then save it, can be tedious. Overall, the best thing that our district has ever invested in.
Response from DyKnow
Hi Christopher - Wow! Thanks so much for sharing your positive experiences with us :) We love hearing DyKnow has been a valuable addition to your classroom!
Thanks for the idea to share blocking plans between teachers, I have mentioned this to our Product Manager for a future enhancement!
One tip for you:
To save a screenshot, just right click and "Save as Picture". Here's a "how to" article: https://support.dyknow.com/hc/en-us/articles/215244778
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great easy-to-use product
Reviewed on 2017/03/17
I teach middle school, and anytime my students are on their chromebooks, I use Dyknow. I know...
I teach middle school, and anytime my students are on their chromebooks, I use Dyknow. I know whenever they try to sneak away from our assignment to check their email, surf the web, or to do anything else. It's easy to use and very effective. I have stopped several fights due to emails popping up and me accidentally seeing what was about to happen... When a student strays from an assignment, I can easily send them a private message saying to get back to work. They then know I'm watching them, and very rarely do I ever have a kid commit a second offense. The program is very efficient and even teachers with very little technology experience can use it.
Pros
Easy, quick, and efficient to use.
Cons
Sometimes a few kids don't come up. If they don't come up, we can't keep an eye on what they're doing.
Response from DyKnow
Hi Hollie - we really appreciate you taking the time to share your feedback. Thank you! I'm so glad to hear DyKnow is valuable to your classroom :) Any time a student doesn't appear in your class, a great first step is to ask the student to restart their device. Also, please feel free to email support [at] dyknow [dot] com with the name of the student, and our team in Indianapolis will take a look right away!
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dyknow - This changes everything
Reviewed on 2017/03/17
This software enables users to monitor the activities of students on their computers. Before Dyknow...
This software enables users to monitor the activities of students on their computers. Before Dyknow we had to situate monitors facing a teacher desk or constantly move around the room to check on what students are doing. This made small group instruction nearly impossible!! Now we can monitor in real time from one screen and check history if questions arise. Dyknow will also allow me to send messages to select students or the entire group so now I don't have to speak across the class to ask for small flexible groups to come and meet. A simple silent message to targeted students is all that is needed. My voicebox thanks you! I can also send out a link when it is time to move on to new instruction and the computers will go there directly instead of me needing to walk around and fix everyone's link or find their bookmarks. I can also block sites that students keep going to everytime I turn my back. You can even make groups of students with certain websites allowed or blocked. That means trustworthy student might be able to access sites like you tube when other students are blocked. It's a great investment.
Pros
It does so so much to help me manage the computers in class in a way that enables me to multi-task.
Cons
It can get slow and crashes more often than I would desire.
Response from DyKnow
Hi Eric - You're a true power user! You hit on so many of our features, we're so glad to hear you're getting the most of DyKnow and it's valuable to your classroom. Thank you so much for taking the time to share your feedback. We are constantly striving to continue improving the performance of DyKnow Cloud, and you have our commitment that performance and reliability are our #1 priorities!
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- Value for Money
- Ease of Use
- Customer Support
Essential tool for a 1-to-1 classroom
Reviewed on 2017/03/20
We've been using DyKnow in some form since 2010, and it has proven to be a huge help in managing...
We've been using DyKnow in some form since 2010, and it has proven to be a huge help in managing distractions. The newer Cloud version is easy to use on the teacher side--it's highly intuitive and has a simple UI. I primarily use an "Allow Only" plan, which lets students access a preset list of sites and apps that we regularly use in class, but it's quick and easy to edit the blocking plan you're using (where you get the option of making a change only for the current session, or save it as a permanent change), switch to a "Block Only" plan, or just release the students from blocking entirely and block sites/apps on the fly if you need to.
A few things I've appreciated:
- Segmented blocking - This is especially useful when students are working in groups, taking tests (students who finish can be released to a different blocking plan), or when a student is absent but happens to be using their laptop during class.
- Timed blocking - This is awesome for those of us who sometimes forget to release the students when class ends...
- The activity tracker - An easy way to know at a glance what the students are doing.
- Adding apps - DyKnow customer support has been really quick to respond when an app isn't in their database--I can't think of a time when I had to wait longer than a day for them to act on a request.
One feature I miss from the old desktop version is the chat feature, which I used to use to allow students to ask questions during tests. Cloud does have tools for teachers to send out messages and multiple choice/true-false/yes-no questions, but doesn't (yet?) have a way for students to ask their own questions. The ability to push documents to students was nice too, but we have other tools for that now, so I don't really miss it.
Response from DyKnow
Hi Emily - WOW! Thank you so much for taking the time to share such detailed feedback on how you use DyKnow in your classroom. We appreciate it!
- Industry: Writing & Editing
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficacy in Honors Science
Reviewed on 2017/03/18
I've found that this software is a very simple and effective way to limit distraction in the...
I've found that this software is a very simple and effective way to limit distraction in the classroom. The black and white data shows, without bias, whether the student was engaged with the content or choosing to wander the internet. This software is helpful in gaining an understanding of a student's pattern in classroom behavior, leading to conversations between students, parents, and educators concerning what may be best for their child's success.
Pros
The ability to track history over specific ranges of time; the past 6 months, the past year, since the beginning of class, in the past week, etc.
Cons
Unlocking a student's screen can sometimes be more difficult than it should be.
Response from DyKnow
Hi Corban - Thank you for taking the time to share your feedback about DyKnow Cloud! We're so glad to hear you find our Analytics to be valuable in your classroom. We'd love to hear how you might improve our "unlock" feature - please use the in product chat or email csm [at] dyknow [dot] com anytime to share with our Product Manager!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DyKnow Review and Appeal
Reviewed on 2017/03/17
I really enjoy the functionality and features of DyKnow Cloud but still miss DyKnow Vision greatly....
I really enjoy the functionality and features of DyKnow Cloud but still miss DyKnow Vision greatly. I loved the interactive nature of the program and my ability to control certain aspects of teaching/presentation/assessing. DyKnow Vision was a 5-star tool; DyKnow Cloud/Monitor is more a 3 or 4-star program--largely because it doesn't transform instruction the way the the other tool did.
Pros
The ability to keep my students focused and free from distraction; also the ability to share screens/student work with other students.
Cons
Sometimes I get frustrated with waiting for the bubbles to "explode"--a problem I did not have with DyKnow Vision--and I greatly miss the features DyKnow Vision provided for guided and interactive learning.
Response from DyKnow
Hi Sharon - Thanks so much for taking the time to share your feedback on DyKnow! We appreciate how much you loved Vision :) Microsoft OneNote is a really awesome program to replace Vision with almost an identical feature set!
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Good Program Getting Even Better
Reviewed on 2017/03/17
I use this in a high school classroom and it has become an invaluable too to help me monitor the ...
I use this in a high school classroom and it has become an invaluable too to help me monitor the progress and activity of my students. Dyknow also helps me know what me students are doing when I cannot be right beside them and to help me redirect their work as needed. I also enjoy using it's blocking features to restrict the use of the internet during tests and essays so that students may still use technology but not the full internet to write their papers. Overall it is easy to learn and very effective a few bugs early that have mostly been ironed out.
Pros
Monitoring features
Messenger
Restricting internet access as needed.
Cons
Students occasionally find ways to get out of monitoring.
Response from DyKnow
Hi Jeff - thank you so much for taking the time to share your feedback! We are working hard each day to continue improving DyKnow for your classroom :)
- Industry: Research
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
DYknow is a powerful software that can control ur students
Reviewed on 2021/06/17
the overall experience is that Dyknow from the best monitoring apps that help me to control my...
the overall experience is that Dyknow from the best monitoring apps that help me to control my students accurately this is the best app ever
Pros
what I like most about this software is that its easy to block sites for students and automatically direct them to the main sites I wanted to, also I can analyze the views of these sites easily
Cons
what i like least about this software is that it takes a few minutes to load till I see what are my students do
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best I have seen and/or used
Reviewed on 2017/03/20
This product has been great to check on what students are doing at any particular time during class...
This product has been great to check on what students are doing at any particular time during class or at other times. It has a nice ease of use and allows the user to block sites prior to a lesson or while discovered. It allows individual feedback to students to redirect them without drawing attention to the matter. These subtle reminders are effective in the classroom setting for helping with classroom environment.
Pros
Ease of use and monitoring ability of students.
Cons
Does not always seem to pick up all students each time for some reason. That could also be a network issue that I am not aware of on the end of my school and not the vendor.
Response from DyKnow
Wow - Thanks, Chris! We're so glad DyKnow is helpful in your classroom :)
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
DyKnow is Great!
Reviewed on 2017/03/20
I have been using DyKnow for two years and I think it is a great tool for teachers. They are...
I have been using DyKnow for two years and I think it is a great tool for teachers. They are constantly adding new features and the customer service is quick and effective. They have been very open to feedback from me.
Pros
Customer Service
Ability to lock devices with custom messages
Cons
Is often spotty about connecting ALL the students
Response from DyKnow
Thanks so much for taking the time to share your feedback, Holly! We're proud to listen and act on your feedback :)
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Can't Teach Without It
Reviewed on 2017/03/23
I work at a digital school and I can't imagine teaching students who all have laptops without this...
I work at a digital school and I can't imagine teaching students who all have laptops without this tool. It helps me block sites and monitor students, making our time much more useful.
Pros
Blocking features
Cons
Unable to block dictionary features on MacBook Air during tests.
Response from DyKnow
Wow - Thanks Diane! We're so happy to hear you're loving DyKnow :) Thanks for taking the time to share!
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Dyknow Review
Reviewed on 2017/03/17
I like Dyknow a lot! My kids are SO much better about staying on the correct sites since they...
I like Dyknow a lot! My kids are SO much better about staying on the correct sites since they know I monitor them. Unfortunately, sometimes in the afternoons, the system is slow or doesn't work.
Pros
I can see everything the kids are accessing!
Cons
Sometimes in the afternoons the system is slow and/or doesn't work.
Response from DyKnow
Hi Janet! Thanks so much for taking the time to share your feedback. It's definitely not expected that afternoon speed and reliability are any different from other times of the day. I will ask our Product team to look into this!
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great resource in the classroom
Reviewed on 2017/03/17
Students feel they are held accountable and self-monitor closer than before. I also am able to...
Students feel they are held accountable and self-monitor closer than before. I also am able to quietly redirect students if they are not no the correct site. The only issue we have had is that 3 of my students do not have the correct email address in dyknow and we have called to get them changed over 3 months ago and the change still hasn't happened.
Pros
Easy to see each student and block sites
Cons
We do not have the power to correct mistakes in the student emails used to monitor the students. Therefore the students I can't view have never been fixed even with calling customer service.
Response from DyKnow
Hi Saunnie, thanks so much for taking the time to share your feedback! Student emails come from your school SIS; it sounds like the emails may be incorrect in that system. Your campus DyKnow Cloud Admin can get these email addresses updated in that system, so that when they sync with DyKnow, they're correct! :)
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best technology purchase my corporation has made!
Reviewed on 2017/03/17
I love this product! It helps keep students on task. I can easily message my students instead of...
I love this product! It helps keep students on task. I can easily message my students instead of speaking out loud when they need re-direction.
Pros
Easy to use.
Cons
Sometimes it doesn't work.
Response from DyKnow
Hi Jodi! Thanks so much for your kind words! If you run into a specific scenario where DyKnow doesn't seem to be working, please use the in product chat feature or email support [at] dyknow [dot] com, and our team in Indianapolis will be on it to help!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Good, but could be better
Reviewed on 2017/03/17
Could me more user friendly, it was difficult to maneuver at first. There could be more features...
Could me more user friendly, it was difficult to maneuver at first. There could be more features added to make the program work better. More functionality of the features.
Pros
Blocking feature
Cons
Features are difficult to figure out. More features are needed, or need to be improved.
Response from DyKnow
Hi Bradley! Thank you for taking the time to share your feedback. We'd love to hear the specific features you'd like to see added to DyKnow. Please email csm [at] dyknow [dot] com!
For additional product training, we have two, 4 minute training videos I think you might enjoy. Our Knowledge Base is also full of helpful, step by step articles: support.dyknow.com
Check out training video 1: https://www.youtube.com/watch?v=ZMGtRpmHIhU&t=37s
Check out training video 2: https://www.youtube.com/watch?v=EqSWcrMQ6GU
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
DyKnow--Formative Assessment King
Reviewed on 2017/03/17
DyKnow is primarily used at my school for monitoring kids' internet activities, but I have found it...
DyKnow is primarily used at my school for monitoring kids' internet activities, but I have found it an excellent tool for starting out my classes with short assessments.
By asking multiple choice, true-false, and yes-no questions, I am able to see where individual students are in their understanding of math concepts. I base my questions on past day's work, as well as as a precursor of upcoming topics. Students with correct responses are oftentimes asked to "prove" their knowledge, while if there is a preponderance of incorrect results, we can then beef up those area of study.
Like most educators, I am leary of "the latest things," as typically they become passe quickly, but DyKnow is a product that I hope to use for many years to come.
Response from DyKnow
Hi William - Wow! Thank you so much for taking the time to share your experience with our formative assessment features :) We love hearing they're valuable to your classroom. Thanks so much for using DyKnow!
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for large classrooms
Reviewed on 2017/03/17
I don't have time to walk around all day and make sure my students are doing what they should be at...
I don't have time to walk around all day and make sure my students are doing what they should be at all times. This software doesn't quite do that, but it does help tremendously at keeping students off sites and programs that they should not be on, which is one less thing I have to actively monitor, giving me more time to spend teaching my students.
Pros
Monitoring, and locked screens. Also I like using the checks for understanding.
Cons
I can't figure out how to use it on my ipad.
Response from DyKnow
Hi Derek - Thanks so much for taking the time to share! On your iPad, just use Chrome or Safari to log into the same dyknow.me website you log into on your laptop :)
- Industry: Education Management
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Classroom Tool
Reviewed on 2017/01/06
Dyknow is an excellent classroom tool to help keep students on task during class. A computer can be...
Dyknow is an excellent classroom tool to help keep students on task during class. A computer can be a distraction for a lot students, but with Dyknow an instructor can limit the amount of websites or application a student can access. I feel Dyknow is a necessary tool for a 1 to 1 school.
Response from DyKnow
Thanks so much for the kind words, Megan! We love working with Reeds Spring and are proud to serve you.
-Abbey
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dyknow helps you know
Reviewed on 2017/03/17
Dyknow has been a great tool for keeping eyes open to what's happening throughout my class. I can...
Dyknow has been a great tool for keeping eyes open to what's happening throughout my class. I can tell how well students are progressing through their assignments, and can help keep them on track, even from across the room. I can also limit the available online distractions during class. My only concern is the response time - particularly upon logging in to a class and logging out, but that's a minor detail compared to all this application can do!
Pros
I like the ability to filter out or filter in certain sites/apps.
Cons
The time it takes to close out of the class and the ability of the kids to get past the software - problems that we'd probably have no matter what software we used.
Response from DyKnow
Hi Lori, thanks so much for taking the time to share your feedback, we appreciate it! The district may be able to update some Chromebook management settings to help with the times students appear to be circumventing DyKnow; there is usually an explanation for this :)