ClickUp Reviews

It's very customizable! You can turn it into anything you want it to be. Project management? Check. CRM? Check. Help desk? Done!

There's a bit of a learning curve. You have to take the time to learn the features and how they can serve you best.

I loved the detail and customiseability of the entire platform. I'd previously mapped out my core processes and it was intuitive to put them into projects and tasks and assign times etc. When everything was set up and out of my head ClickUp felt like it could manage everything and as I worked, I updated, so everything was visibly on track (or not) and nothing was forgotten. Thats a lot of peace of mind.

The heavier in detail I went, the more it needed updating and attention. I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required to go through all the projects etc so it kind of fizzled out. If there is a team of you, and someone other than the owner becomes the champion of ClickUp I can see this being a game changer.

It is very powerful, I mean, it is simple with a lot of tools, designed in a very general way that allow us to use it in many different purposes.

It is heavy, in some devices consume a lot of resources so it performs slow.

Advanced and integrated features, visually appealing interface, much more than a project management app

Some features seem like unnecessary, requires a proper go-through for a beginner

Calculated risk levels linked to an integrated assessment adaptable to user needs and including automated task dependencies and priority changes. Collaboration tools that enable several analysts to work on a single intricate assessment while also managing data cohesion.

The Gantt chart may have more integrated forms of graphical interface for timeline management for the assessment projects. Specific opportunities are available when it comes to developing assessment templates. There exists an opportunity for even more flexibility with respect to reporting as metrics in the reporting dashboard.

It’s ease-of-use, flexibility, and the fact that it is very customizable allowing any type of business to utilize the software efficiently.

Copy and pasting formatted documents out of ClickUp, going in to ClickUp needs work. Tables do not copy over nicely, or at all really. Spreadsheets could use some attention as well. Yes, they copy over, but they don’t format that well visually.

Clickup allows you to build out processes and workflows where you can manage them from a single place while also allowing internal/external members to see "where things are at" in terms of deliverables.

Clickup has an insane amount of customization and that can be overwhelming if you're coming into it cold and if you start building things as a newbie, there's a good chance down the road or when you go to scale that you made some poor organizational decisions (speaking from experience).

It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)

It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.

ClickUp helped us to get all our project resources consolidated in one place making it easy to organize our projects. It provide amazing dashboards and visualizing tools that allows us to monitor the progress of our projects easily. It has great information sharing and chatting functions that help us to work smoothly together when collaborating on projects. ClickUp allows unlimited customization which enabled us to have it setup in accordance with our needs. The automations in ClickUp made it easy for us to setup our projects and attend to the repetitive tasks.

There has never been anything wrong with ClickUp since the day we started using it. There lacks anything to dislike about it.

We love that we can assign tasks, subtasks, comments, etc to team members and assign due dates with automated notifications via email. It has helped us work on large events to small campaigns. I especially like the UI/UX with the customizable columns for project statues. This helps us to keep our teams project language.

I wish it was easier to quickly view a project in different ways (calendar, list, columns ,etc.) This can be done but it doesn't feel intuitive to me how to switch between those views quickly.

I like the collaboration tools which help us to work closely together on our projects by simplifying our team communications. ClickUp offers user-friendly task boards which makes ot easy to plan, organize and monitor tasks progress visually. It offers exciting task automations that allows us to take less time attending to the repetitive tasks.

ClickUp has proved to be the perfect match for our project management needs. No cons faced so far.

I loved ClickUp for its ease of use in creating to-do lists and setting timelines for them. ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time. I loved the ease of making updates and sending alerts or inquiries to other colleagues directly from the same page. I loved that all details and inputs are documented with ClickUp, so that the project page becomes a reference for everyone to implement accurate follow-up and push pending activities. The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready to view at any time.

With the multiple versions and updates, the negatives have almost disappeared, and working with the rest of the team using ClickUp has become more efficient and enjoyable as well.

Easy user interface and greatly simple to manage projects and team members' work.

Sometimes the web app was slow to load and could get laggy with data overload.

Time management and task management is really simple and the app feels complete across all platforms making it a seamless experience no matter where I’m working

The latest update changed things up a lot and made the experience a lot different all at once meaning that rather than learning new features or layouts bit by bit it all came at once making it slightly difficult to get my head around.