Salesflare

4.7 (138)
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Intelligent CRM for small and medium-sized B2B businesses

Overall rating

4.7 /5
(138)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.9/5

97%
recommended this app
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138 Reviews

Nordelene
Nordelene
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

organized and powerful

Reviewed on 2022/07/13

overall experience is very well nice. Easy to used and accesible to everyone.

overall experience is very well nice. Easy to used and accesible to everyone.

Pros

A simple platform that can help your business become succesful interms of sales and marketing.

Cons

I think it would be more wonderful to add more features of the software to help the business become attractive.

José Antonio
José Antonio
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fast, easy and reliable. It does what it says really well with a really nice UI.

Reviewed on 2017/11/08

It saves me a lot of time, keep track of email openings, that way I know when a lead or customer...

It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great.

The pipelines are really visual and customizable so it should work for any kind of business.

It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.

Pros

Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups.

The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.

Cons

Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier.
It is really good, but these two points are what is left for it to be great!

Response from Salesflare

Hey Jose!

Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up.

Hope we managed to hit your expectations for greatness!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

A CRM that is headed in the right direction

Reviewed on 2019/08/30

Salesflare integrates well with whatever email you are using. I like the side bar information panel.

Salesflare integrates well with whatever email you are using. I like the side bar information panel.

Pros

This CRM is really made well for small businesses. It pulls in all your contact data from online sources and integrates it into your contact files.

Cons

This is an online web application. There is a mobile version and everything syncs well. The only thing i don't like it that it does not integrate with IFTTT.

Response from Salesflare

Hey! I see you're liking Salesflare and gave us 3 stars just for the lack of IFTTT integration. Our customers usually use Zapier or Integromat, which do the same, but more for business instead of consumer use. I hope that helps you to have a 5 star experience!

Carlos
Carlos
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bare Bones But Dense With Features

Reviewed on 2018/09/13

Pros

What I like the most about Salesflare is the direct integration into Gmail. While other CRMs offer amazing functionality and features, more often than not they require you to use their integrated email service. As a small business, we use Gmail for our communication, file management, and scheduling. Having a light-weight CRM directly integrated into Gmail makes client managment easier and that's the most important feature for us.

Cons

Salesflare does suffer from a lack of compatibility with other sales based software. For example, we use Leadworx for our outbound lead generation. Leadworx integrates with CRMs such as Salesforce and Zendesk but Salesflare is not compatible which means we need to go back and forth between platforms to manage our lead generation and account management. The point of using Salesflare, for us, is to limit the need to switch between platforms.

Response from Salesflare

Hey Carlos! The Leadworx integration is there now for a while and it is quite extensive. Hope you enjoy it!

Michael
Michael
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CRM without loosing brain cells

Reviewed on 2020/07/29

Here’s a quick example - I wanted to do a targeted mailing to healthcare platform executives. So I...

Here’s a quick example - I wanted to do a targeted mailing to healthcare platform executives. So I hired someone to develop a list of 100 names, made sure my headers were right, created a Salesflare workflow, imported the list, dropped in my email, and set it to send the next morning. Within hours I had a 47% open rate and people hitting my site and LI pages.

Pros

Took me only 10-15 minutes to set Salesflare up for client and I liked how it supported sales workflows, brought clarity out of the normal sales “noise”, and added functional value to the salesperson’s day (a big deal for me). If a salesperson is paying attention they can learn the basics of Salesflare in half an hour.

I was so impressed I switched from another CRM and now use Salesflare for my own business.

Cons

This wasn’t a Salesflare thing exactly but hooking it up to sales folk’s calendars and emails requires them to know their passwords! Same for using the Salesflare app on their phone - which I highly suggest they do.

Peter
Peter
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful, easy to use CRM that is perfect for our company

Reviewed on 2020/07/08

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot...

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot in terms of functionality and usability. It's a CRM that I actually enjoy using!

Pros

The integration with GSuite. How easy it is to set up and to use. The excellent new features they've been rolling out since I started using it. And last, but not least, their customer support is outstanding. They truly value their customers and are quick to answer queries or address any issues that come up.

Cons

In the very early days of Salesflare, I came across a couple of minor bugs. But they were addressed very quickly. And I was notified when they were fixed too.

Damian
Damian
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great sales pipeline management tool

Reviewed on 2018/12/13

Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with...

Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with each business. Their customer service is quick and responsive. Initially, I had a couple of challenges utilizing the features fully but their team was there to support me and exceeded expectations.

Pros

The ability to manage multiple pipelines seamlessly and the insights dashboard.

Cons

The cost for adding team members is relatively higher than other similar small business products.

Response from Salesflare

Hey Damian! Glad you're enjoying Salesflare. You can customize the stage probabilities in "Settings > Configure pipelines" and if you like individual probabilities per opportunity it's in "Settings > Customize fields". Shout if there's anything else!

Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple CRM with Expanding Feature Set to Get the Job Done

Reviewed on 2019/04/25

Really happy with the overall Salesflare experience. I currently use a couple of different CRM...

Really happy with the overall Salesflare experience. I currently use a couple of different CRM tools for various reasons but see myself using Salesflare as my go-to main CRM.

Pros

Nice clean dashboard for a quick snapshot of your sales cycle and lead pipeline. Excellent clutter free user interface with just the right amount of features without being overwhelming. Customer service responds quickly when you have a question or concern and they welcome customer feedback and product suggestions.

Cons

Overall a great tool, hard to find much to dislike. I'd like to see a few more native integrations instead of the majority of things going through zapier but I completely understand the thought process as native 3rd party integrations can be very time-consuming.

Steven
Steven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Look no further

Reviewed on 2020/09/01

Pros

It's very intuitive, the company is very active in sharing tips, they keep on building the product .. it does the job perfectly.

Cons

I like it all. I can't think of something.

Marco
Marco
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Really intuitive and great

Reviewed on 2022/09/23

Pros

Salesflare is a kind of hybrid that is powered by internal automation, the connection with Gmail is extremely easy and it can be integrated with any other tool that may be required because the programmers knew what it should do in a CRM.

Cons

It really delivers as promised and I have not encountered any major problems with Salesflare since its integration with the company that hired us for its integration and it has been working wonderfully with the client's CRM system.

Marc
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Salesflare for 2 very different businesses

Reviewed on 2020/09/02

Team communication improves very much since you have at every phone call all relevant communication...

Team communication improves very much since you have at every phone call all relevant communication of your colleagues at hand, even when you were not copied on it initially.

Pros

All past (and future) communication automatically appears in the right format and well organized just by indicating your accounts and related teams

Cons

Nothing really. There is much more possible with the tool than I can use for now.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Salesflare: Already Great and Getting Better

Reviewed on 2018/12/19

As someone looking for a CRM for a particular use in a particular field, I really like Salesflare’s...

As someone looking for a CRM for a particular use in a particular field, I really like Salesflare’s look and feel, power and possibility. It is still a relative newcomer, but already feels accomplished and still on the rise.

Pros

Salesflare is a very capable CRM with a feel not unlike Salesforce, the behemoth that dominates this market segment. It started as a nimble, useful product, and keeps growing in its versatility and capability. It continues to add integrations—both direct connections as well as a host of other possibilities with Zapier functionality.

Cons

“With great power comes great responsibility”—somebody smart said that once, and they were right. Salesflare is like a veritable Swiss Army knife, with lots of tricks up its sleeve, but it takes a little bit of sweat equity to get it right. While you might be able to use that saw to trim your toenails, there are better options. All of those options are there in Salesflare, so give yourself a little time to grow into it.

Response from Salesflare

Hello there! Definitely don't use a saw to trim your toenails, and if you need help, just reach out to us on the chat :-)

Chris
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease and Speed

Reviewed on 2022/07/26

Pros

It's incredibly easy to input a new client/account, click and drag them through the sales funnel, update notes, etc. My client relationships, service, account management, and financial records are running so much smoother.

Cons

I would like to be able to input contact information on the "create new opportunity" form.

Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Product!

Reviewed on 2022/07/25

This has been a great addition to our sales process. It is easy to use and just simplifies keeping...

This has been a great addition to our sales process. It is easy to use and just simplifies keeping track of everything.

Pros

I love that I can easily track my sales projects through their lifecycle and easily refer back to them when needed.

Cons

I haven't found anything that I don't like about this software.

Craige Hardel
Craige Hardel
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Salesflare is a very decent and functional CRM that is amazing and will meet most people's...

Reviewed on 2018/04/13

Notification on when the client receives my correspondences

Multiple pipelines for multiple...

Notification on when the client receives my correspondences

Multiple pipelines for multiple services - very cool

Pros

Pros: Automated filling of records. Salesflare makes finding contact and account information easy with its technology and finds an fills relevant data including their social profile, company sizes, and email addresses

Insights column: allows you to see and track your CRM and potential prospect numbers and finances

Task notifications and Android mobile app: very well built app and task notifications including when someone opens your email came in pretty handy

Cons

There could be more automation. My use case was more advanced but I would have been nice to have lead scoring and the ability to reply to an email from CRM and even track emails from the app

Ability to turn the automated importing of contacts off

Ability to edit deals faster - it's decent but more could be done to improve the interface.

Damian
Damian
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great CRM Tool!

Reviewed on 2017/11/07

Pros

What works well is the simplicity of using the app. It's easy to import leads from a variety of platforms, assign them to the appropriate team member and sales funnel. The system automatically updates all email communication and meetings. In addition you can add files to the contact record. It's ability to automatically detect information from the company website is also great.

Cons

The only downside we have found to this tool is that the percentage calculations used for the sales funnel conversions are not standard and not entirely useful.

Jonathan
Jonathan
Overall rating
  • Industry: Information Services
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The tape that holds my connections together.

Reviewed on 2018/04/10

Pros

There is no shortage of CRM options, but, salesflare stands head and shoulders above the others.
'It Just Works', so that I don't have to. Seriously, there syncing ability saves me hours a week.
Salesflare is a monster powerhouse underneath. The short of it: This is the final resting place for my contacts.

Cons

There is a slight learning curve, but, once you have wrapped your mind around it, it is smooth sailing.
All my others are now void due to the wonderful recent updates. Rock on Salesflare.

Dieter
Dieter
Overall rating
  • Industry: Computer Software
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Really intuitive CRM system for both powerusers and occasional users

Reviewed on 2018/06/19

Pros

I guess the development team consists of the rare species that have mixed sales/technical skills. Salesflare really focusses on eliminating administration and spending more time with clients. The integration with linkedin enables me to qualify leads way faster.

Cons

In the early days of Salesflare, a few key features were missing but meanwhile they have been delivering everything I needed. An easier marketing automation integration might be of huge value for us.

Malik
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

fully featured and intuitive, great mobile experience

Reviewed on 2020/07/24

Regular intuitive comms with contacts

Regular intuitive comms with contacts

Pros

We had been using another CRM for our hotel company in Sri Lanka for a couple of years and although we kept it fed with contacts, hardly made use of it - wasn’t very intuitive, didn’t have a decent mobile app to work with during tradeshows etc.

Started tinkering around with Salesflare and quickly found that it was a very robust, extremely well-featured piece of software. The mobile app is excellent, identical functionality as the desktop version. Customers support is particularly good. We now actually use the CRM intuitively instead of it gathering dust and collecting contacts.

Cons

Nothing really - bulk edits could have more options, rather limited currently. I'd like to for instance select all contact countries that show as US and change to United States.

Beven
Beven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salesflare the BEST CRM

Reviewed on 2018/09/21

I've used a few CRM's and most of them you need a month of study and Youtube searches just to get...

I've used a few CRM's and most of them you need a month of study and Youtube searches just to get stuck. Not with Salesflare, no these guys knew what a CRM should be and do and then they made it idiot proof for simpletons like me to get on top of my pipeline everyday.

I give them 10/10

Pros

They made something complicated very simple, for me it's all pros!!!

Cons

I have no cons that I can mention.thanks for making the tool.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salesflare makes my life as a marketing manager easier

Reviewed on 2018/12/14

Overall, salesflare is a great tool and we continue to use it at our company.

Overall, salesflare is a great tool and we continue to use it at our company.

Pros

I like the ability to sync with gmail with no problems. I can easily access my contacts and keep track of whom I've contacted and look back at emails.

Cons

There is a bit of a learning curve with the software and somethings aren't as robust as you might need for running a business.

Michael
Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Surprisingly well put together app, Simple UI and easy to pick up

Reviewed on 2018/08/16

We switched over from Nutshell and really liked the simplicity of the UI, along with the Outlook...

We switched over from Nutshell and really liked the simplicity of the UI, along with the Outlook integration. It easily imported all of our info from both Nutshell and Outlook, making transition pretty seamless.

Pros

The UI was super intuitive and simple to use. We had most of our sales team up and running in less than an hour. The campaigns tool is awesome for sending customized messages to filtered groups of clients. Outlook integration (native) also ads a nice interface into the program providing details and contact history with whoever you're emailing

Cons

It's not as extensively customization as something like SalesForce (which some may see as a benefit), but still offers a decent degree of customization/enhancements

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Same features as the big boys

Reviewed on 2018/08/18

Pros

I love that this CRM proactively sorts and categorizes my contacts.

Cons

Can be a bit confusing when contacts have more than one business

Don
Don
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I've been using Salesflare for quite a few months and it's been the best of all worlds so far.

Reviewed on 2018/07/25

A great all in one CRM that easy to use on all of my devices, which is important.

A great all in one CRM that easy to use on all of my devices, which is important.

Pros

1. The gmail integration works great for me as I can see when I get an incoming email from one of my deals
2. If there is great communication back and forth between a contact it labels them as HOT for you
3. The mobile app is great. The issue I've had with other CRMs is that the mobile experience wasn't as good as the desktop one.
4. The app also helps me to keep track of who I should reach out to that I haven't spoken to in a month

Cons

Can't really think of any cons for the app. It's been the happy medium for me between BaseCRM, Pipedrive and Capsule.

Verified Reviewer
Overall rating
  • Industry: Semiconductors
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Intelligent sales companion

Reviewed on 2018/06/11

Sales intelligence, Transparency, Speed, Accountability

Sales intelligence, Transparency, Speed, Accountability

Pros

Salesflare integrates with my google mail. It has helped me collect contact info directly from emails, social profiles, etc. The service keeps track of all my emails and shows the stages of communication with the client. It has certainly helped me speed up my workflow.

Cons

Not a big grouse, but SalesFlare has an email campaign which is limited to one email. I have to use another program to drip emails to them.