Glue Up Reviews

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations.

It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage.

The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.

EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

The one and only positive thing I'd like to stress is just the event management system, being it their core business, though pretty limited alone.

– Really fuzzy servers: editing and creating things on the platform is painstakingly slow and often the user can lose all the work done.
– Newsletter editing features are very, very terrible. Please, avoid altogether if you plan to manage a newsletter also.

I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't).

Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify my statement.

EventBank is user-friendly. Any software be it advanced or more advanced, but if it not user-friendly, it will not be useful for the users. But EventBank's features are simple, not complicated and easy to understand.

EventBank is an online event management software focused on customer reviews on events and membership management with excellent financial details as well. It includes review monitoring, review generation, review marketing, social publishing, social engagement and many more.

Apart from that, EventBank has its own brilliant and respectable technical team. I would like to mention here about representative who has been super supportive throughout the months I have been using this software.

The least that I liked about this software is there should be linked with the respective organization's banks.

All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.

Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.

The event management and registration functions are my favorite parts of Glueup system. It's super easy to access, and beginner-friendly to work around. The payment option includes both China-preferred Ada pay and credit card options, which makes it easy for our users with different needs. Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.

To due unexpected server challenges, Glueup system might be slow from time to time.

It is an all-in-one software: Events Management, Membership Management, Database recording

Automatic messaging should be more customizable.

The membership management are clear and easy to use

Flexibility is not enough for the application form

Very ease to use for all the components in event management.

Few more features could be added in the future.

The Community Hub - great way to connect my members from all over the world

There is nothing I dislike about the tool; however, I have not yet used the campaign and events creation, for instance. I hope It will be easy to use!

- I love this product's interface that's much easy to use by novices
- I like the customization options, especially the drag-n-drop
- The product is quite easy to move around
- I love the versatility of the product
- I love the tracking ability of emails

- Am not able to send email to a member through right-clicking
- Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant
- Limited RTF options when composing

It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.

1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket.

2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours.

3. Ran in to some glitches with attendees not receiving their confirmations.

4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something?

The software is very user friendly and not complicated and perfect for event and membership management.

Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.

The look and feel, and the potential to manipulate the data.

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

She Loves Tech is a global platform committed to empower women in tech. We were looking for a
software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform. The events module and the mail marketing are very straightforward which enabled us to be more efficient in our work. That’s something that matters a lot for us! As a small team, we couldn't afford to waste time working with out-dated technologies and Event Bank provided what we needed.

We would also like to highlight the great job done by the support team that demonstrated its fast responsiveness to satisfy our queries. We are looking to collaborate more with EventBank soon.

We encountered minor bugs while using the registration and mail marketing functions.

EventBank has most of all the features that you'd need, and even the features you never thought you'd need. A good all in one CRM, event and comms platform.

Automated emails or notices being sent to our members without our control / ability to customise or prevent. Eg. When importing new members to company memberships. We need to be able to control this urgently.

Ease of use, helpful dashboards, information sharing platform, transparent and format is user friendly

Invoicing - Membership start and end date can't be changed during editing stage
Sometimes EventBank platform can be slow to load

Provides a single platform for all key aspects of a chamber of commerce, and as such offers tremendous support to the operations of our organization.

User interface is cumbersome, and it takes a long time to navigate from one section the other. The database seems to run slow and is not very dynamic.

- ease of use
- designed for events (event are not an add-on)
- flexibility

Membership section needs to more be clear as for member only organizations like we are. Bit more flexibility in renewing/cancelling memberships

I mainly use EventBank to set up events registration whenever my organization organises any external/sometimes internal events. So, my comments in this survey are all based on my experience on this feature, I know there are many other features including CRM etc though.

It's pretty easy to use EventBank to promote events via mailings and set up RSVP. Also, I have found it convenient to check in guests onsite to verify their registration. Also, the EventBank supports several languages and meanwhile it works fast in China, unlike some international survey apps working slowly in China or Chinese apps without an English version.

Sometimes, I get confused about the two EventBank websites -.com and .cn because they both have English home pages while my administrator account is only valid in one website. So, upon logging in a new device on which where the right website is not saved as a bookmark, I have to try both sites to log in successfully.

I think it would be even better if there are more styles to choose from in the publishing events page?

Campaign and Event management features are absolutely easy to use with ready templates.
Dashboard & filter features are also useful for real time analysis.

The support provided is limited.No training document /video provided.
Users have to contact the support manager for answers on "how to ".
The payment gateway for Credit Card payment is hefty

Easy to use. It links CRM with event managment, membership and broadcast platform, making members tracking become easier and lessen double tasks in the past when the mentioned 3 platform are seperate softwares.

There are too many notifications sending out when adjustment/update has been made. We prefer to disturb our members as little as possible.

The software is easy to use and navigate and has many templates to chose from.

We would appreciate if it can also provide for printing of certificates of attendees and can be integrated with our Accounting System.

The easy way of using EDM tools， More than five years of cooperation, mutual support, and trust

People need more email templates and email designs for better email editing.

Its drag and drop functionality saved us a lot of time and effort. It's technically a one-stop-shop. From website development to communication dissemination and from ticketing and payment system down to event registration, Eventbank solved a lot of pre-event woes.

It's drag and drop functionality is also its weakness as it limits users' ability to design the emailers and website they way they need it to be.