Venmo

4.7 (9,199)
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Digital wallet & mobile payment gateway

Overall rating

4.7 /5
(9,199)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.4/5

95%
recommended this app
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9199 Reviews

Saemi
Saemi
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Just one thing That I need....

Reviewed on 2024/08/13

It is very convenient and can be used on any website. The platform is simple and provides easy...

It is very convenient and can be used on any website. The platform is simple and provides easy access for clients and friends. Additionally, there are no fees for transfers that take 1-3 days. However, my experience is not 100% satisfactory due to the issue with the Setmore website settings. If there were a way to resolve this, my satisfaction would be complete.

Pros

It is very convenient and can be used on any website. The platform is simple and provides easy access for clients and friends. Additionally, there are no fees for transfers that take 1-3 days.

Cons

One drawback I've encountered is that while I use Venmo on various websites for class bookings and payments, Venmo itself cannot process payments directly. I have to connect it to PayPal, which complicates the setup. Additionally, I would prefer to display only Venmo as a payment option on the Setmore website, but this isn't allowed due to Venmo being linked to PayPal.

Sanford
Overall rating
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yo Ho Venmo

Reviewed on 2024/02/02

The leader in digital, mobile and, in my opinion, small business cash handling. I’ve never had an...

The leader in digital, mobile and, in my opinion, small business cash handling. I’ve never had an issue with my account and when prompted to verify my information for securities sake I’ve been nothing but reassured my finances are in good hands.

Pros

Incredibly easy to learn and use with the most user friendly interface I’ve encountered to date. Venmo’s digital security and handling of my private information has always been secure and any changes to my account made by myself or otherwise are reported to my cell phone and email immediately.

Cons

Some forms of online debit cards are categorized as ‘pre-paid’ when they are in fact just debit cards issued from a strictly digital/online institution. These specific types of cards are therefore deemed unable to be used via connecting to your account.

Alternatives Considered

Square Payments

Reasons for Choosing Venmo

Too many issues with my personal and professional account coupled with some horror stories from colleagues, family members and friends about accounts being hacked, money disappearing and the arduous task of getting it returned.

Switched From

Cash App

Reasons for Switching to Venmo

With an innumerable amount of positive reviews for all aspects of the products function there seemed like no reason not to try it out. Over ten years later and still no complaints.
Jessica
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Venmo, like PayPal but not as good

Reviewed on 2022/10/10

. Well we're all experience with venmo has been decent but it could do better.

. Well we're all experience with venmo has been decent but it could do better.

Pros

What I like most about venmo or it's similarities to PayPal.

Cons

What what I like least about venmo is the ability to obtain a debit card it's a little time-consuming and a lot of hopes to jump through

Jesse
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

An easy way to get paid

Reviewed on 2024/10/03

Venmo is an easy way for customers and clients to pay me without having to involve a card reader. ...

Venmo is an easy way for customers and clients to pay me without having to involve a card reader. It’s another option for clients to tip as well, without having to have cash on them, meaning I can get the full amount of the tip.

Pros

I like that you can easily provide your personal QR code for customers to link to and pay you.

Cons

I wish there was a free feature for businesses to add money to their Venmo accounts without having to sign up for the credit card.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Venmo

Reviewed on 2023/11/23

I love Venmo it’s a great app to exchange money!

I love Venmo it’s a great app to exchange money!

Pros

I love the fact that it’s easy to send and recieve money

Cons

That if you attach it to Zelle your funds will pending for 15 min

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The easiest point of sale app on the market

Reviewed on 2023/11/21

Overall highly positive. Would recommend to anyone in need of a safe and convenient cash transfer...

Overall highly positive. Would recommend to anyone in need of a safe and convenient cash transfer and Point of Sale app.

Pros

Implementation was incredibly easy and most of my staff (and clients) are already familiar with the application. The credibility of any financial app is critical, so the security and financial insurance Venmo provides is what made the deal for my team.

Cons

There is no easy-to-use air-touch feature where two adjacent phones can automatically link for payment. However, this would just be a nice ancillary benefit and is not critical.

Tiler
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Venmo Review

Reviewed on 2024/09/12

Venmo is very user friendly and easy to use.

Venmo is very user friendly and easy to use.

Pros

Almost everyone has it and it is faily easy to use.

Cons

Wehn needing to deposit money instantly there is a fee along with it.

Alternatives Considered

PayPal

Reasons for Switching to Venmo

It was convenient at the time and easy to use
Adam
Adam
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Extremely invasive company

Reviewed on 2023/11/28

Horrid! I have never been so angry or disappointed with a company

Horrid! I have never been so angry or disappointed with a company

Pros

It's free. That's about where they stop. I have never been asked to provide statements from my linked accounts before and been told my money will be frozen until I did so!

Cons

Customer service moves at their own pace and everything is considered suspicious. My account was frozen 2 times, I have only used it twice. They have been holding my money 2 weeks now and claim they have a month.

Bryan
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Better than PayPal

Reviewed on 2024/09/09

Use it to take mobile payments when needed.

Use it to take mobile payments when needed.

Pros

It's much better than PayPal and gives more options.

Cons

Still has some bugs and needs better features for multiple users.

Gabriel
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great form of extra payments plans

Reviewed on 2024/09/05

Pros

Easy to use and comes with a physical card to use.

Cons

The comment section and everybody being able to read my purchases or income.

Bryan John
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than Cash

Reviewed on 2024/02/04

Im a happy and satisfied user. I would reccommend it to anyone I know. If you're into cashless...

Im a happy and satisfied user. I would reccommend it to anyone I know. If you're into cashless transaction, Venmo is the way to
go.

Pros

convenient and so much better than carrying cash with you. You can use Venmo to pay any transactions. Your information is secured without any data breach.

Cons

sometimes there are down time using this app, but it rarely happens. You will get notified if there are any maintenance happening.

Cassie
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Venmo is my go to

Reviewed on 2024/01/31

Pros

The instant verification of a transaction is my favorite, with the capabilities to instantly transfer funds to my bank account.

Cons

Zero problems ever with Venmo. It's my favorite app to use for payment processing.

Henry
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Venmo, it's a great app!

Reviewed on 2024/02/04

Overall, Venmo is a great app, especially for an app that is free. I have had little to no issues...

Overall, Venmo is a great app, especially for an app that is free. I have had little to no issues while using Venmo for the many years that I have and I only have great words to say about it!

Pros

I like that Venmo makes it super easy to collect payments from customers, and refund them at the same time. I've never used a platform that also makes it easier to track payments.

Cons

The user design is not super intuitive, which can cause issues at times, but otherwise I have had no issues!

Alternatives Considered

Square Point of Sale and Square Payments

Reasons for Switching to Venmo

The price point of Venmo could not have been beaten, it is just so much cheaper and without fees.
Mary Jane
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Venmo is my Favorite go to tool. DAY OR NIGHT! It's doable!

Reviewed on 2023/09/07

Venmo has made a huge difference in my life professionally and personally. You've made is possible...

Venmo has made a huge difference in my life professionally and personally. You've made is possible to worry less about taking care of those I love and are responsible for! You have truly made a difference!!

Pros

The security, the efficient and fast process. I love that I don't need my bank open or any business open to take care of what needs to be taken care of now! Day or Night, I have the access I need to get whatever is needed done!

Cons

I always get turned around trying to find new contacts. It's an older generation thing!

Alternatives Considered

PayPal, Cash App and eCardWidget.com

Reasons for Switching to Venmo

It's so much faster and simple, no nonsense, no invasion into my life, I don't get a hundred ads everyday and they just have respected my privacy!
Jessica
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Better than cashapp

Reviewed on 2024/01/05

My overall experience has been great. I definitely recommend.

My overall experience has been great. I definitely recommend.

Pros

Venmo doesnt have errors like cashapp. And when adding money to venmo it goes through instantly. Cash app sometimes takes many minutes,hours, or days to go through.

Cons

That you cant go in a store and add cash to venmo.

Deidre
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Absolutely love this app

Reviewed on 2023/11/22

My experience has been absolutely on point and amazing I've never once had a bad experience with...

My experience has been absolutely on point and amazing I've never once had a bad experience with them the customer support system is amazing they are always so very knowledgeable and helpful and the easy to use convenient app helps you and guide you with anything you may need to do with them

Pros

I love the fact of the easy convenient way of using venmo as well as the layout of the app itself everything is pretty self-explanatory and if you don't know or can't figure it out they have an amazing customer service team that is right there by your side every step of the way

Cons

I have nothing that I don't like about venmo I've always had great experiences with them for the almost 4 years I've been using them

Deannna
Deannna
Overall rating
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A P2P must have

Reviewed on 2023/09/20

Venmo is a must have. It's more safe and secure than cash app and customer service is great!

Venmo is a must have. It's more safe and secure than cash app and customer service is great!

Pros

Venmo is very secure. I feel safe and at ease anytime that I use venmo. Plus I can send money to my people without the hassle.

Cons

There's only one thing that upset me. I lost all the info to my old account and opened a new one and they offer 10$ when you open one but since I had one before I wasn't allowed to get it.

Stephanie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, secure and fun way of paying

Reviewed on 2024/02/03

One time I got logged off and customer service was able to get me in with no issues- I would...

One time I got logged off and customer service was able to get me in with no issues- I would recommend the app for its friendly user interphase, high level of security and excellent customer service

Pros

One of my favorite things is that I can
Customize my payment name with emojis or add inside jokes. It makes it so fun to look at previous transactions!

Cons

Never had any issues! But if I could suggest something is more personalization of the venmo cards

Brianna
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Rancho Physical Therapy

Reviewed on 2024/07/25

I love using Venmo and will always use it weekly for anything

I love using Venmo and will always use it weekly for anything

Pros

I love how easy and fast it is to transfer money over to someone else or if someone gives me money and I can transfer within seconds to my bank account. When working at my other job my coworkers and I would always door dash and were constantly Venmoing each other back and forth, but it was always so fast and easy

Cons

There is only one thing I don't like about Venmo and it would be the fee it has, if I need or want to do an instant transfer

Michael
Michael
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Venmo for Businesst

Reviewed on 2024/06/12

Pros

It is a very robust platform with easy-to-use features for payees. The site accepts most major forms of payments and transfers money quickly for POS and CC payments.

Cons

The accounting page could use some work with additional features to export data to cashflow management software

Brian
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brian’s Review

Reviewed on 2023/07/16

Overall I love the product and I would definitely recommend it to anyone.

Overall I love the product and I would definitely recommend it to anyone.

Pros

I like being able to send a QR code to whoever I want or need to send or request money from.

Cons

When the customer doesn’t have it when asked.

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

USER BEWARE!

Reviewed on 2024/03/16

TOTAL PERIOD OF ANGER AND FRUSTRATION, NOT BEING ALLOWED TO ACCESS MY MONEY!

TOTAL PERIOD OF ANGER AND FRUSTRATION, NOT BEING ALLOWED TO ACCESS MY MONEY!

Pros

Not One Thing! Had office staff send me emergency funds while in the field, Funds posted to my account, but I could not access them!

Cons

EVERYTHING ABOUT THEM LOUSY CUSTOMER SERVICES WITH THREE OR MORE LEVELS OF HELP!

Anna
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Love it so much

Reviewed on 2024/09/27

Great overall. No problems on my end. Been great so far.

Great overall. No problems on my end. Been great so far.

Pros

Super easy to send and request money, review your transactions, and monitor stuff

Cons

I have nothing bad to say about Venmo! I love it!

Leisa
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Venmo Review

Reviewed on 2024/01/31

My overall experience has been great! Customer service responds in a timely matter and it is a...

My overall experience has been great! Customer service responds in a timely matter and it is a trusted way for our customers to pay.

Pros

Venmo is a seamless and efficient payment option that allows for easy transfers to your bank account. With its user-friendly interface, it saves you time and hassle, allowing customers to pay directly from their phone. Trust in its fast and reliable service for all your transaction needs.

Cons

Venmo Business only has an interface for the app, there is not a desktop version. Since I am at my desk a lot, it's easier for me to run reports and check payment transactions directly from the computer.

Verified Reviewer
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Another Source

Reviewed on 2024/11/15

Pros

It is another source of getting and sending money.

Cons

It not as common. I do not know a lot of people that use it.