2 reviews

Dispatch Science

Artificial intelligence for your unfair advantage

5 /5 (2 reviews) Write a Review!
Overall rating
5
/
5
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
2 reviews
Matthew S.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

Dispatch Science is Revolutionizing the Way We Run Our Business

Used Daily for 1-5 months
Reviewed on 2020/06/09
Review Source: Capterra

Pros

Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.

Cons

There was a bit of a learning curve switching ERP's, but overall the transition was smooth.

Response from Dispatch Science

Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason E.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

Easy-to-use, transparent and a key factor in growing our business

Used Daily for 2+ years
Reviewed on 2019/09/10
Review Source: Capterra

We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features.

Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.

Pros

We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient.

Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.

Cons

We experienced a learning curve in using the API but support is always quick to respond and help.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10