Eventtia Reviews

- Thanks to Eventtia we were able to offer a better experience to our attendees : we created multiple custom registration processes, offered online payments with discounts and the ability to connect before the event (networking feature).

- For the first time in the history of our event, exhibitors didn't have to send us Excel files, but could manage their logistic online on a single plateforme.

- A special thank goes to the support who helped us a lot and didn't hesitate to improve the software for us.

- Creating the event website was not as easy as we thought, some HTML skills were needed. The next update should answer to the problem.

- We had to create a second event with Eventtia in order to manage our foreigners attendees.

I liked the amount of features for users. The customization of the platform and the ease of adding participants.

how unintuitive it is for some things in the background. That in live streaming allows you to leave to go to the platform that broadcasts it (such as YouTube)

The killer feature is that I'm not committed to a single specific event, I have access to the platform, paid for a pack of attendees and features, and can do as many events as I need.

It's easy to use as an attendee (the virtual stage is intuitive) and it has all the features to manage and build the event.

It still has room to improve in user interface of the back-office, but it looks like a WordPress site builder, so it works and has the necessary features.

We loved the networking algorithm, it worked so well with our type of event. Overall the platform was easy to use and straight forward from an "attendee" experience. The reporting and data retrieved from an event is excellent. The sending emails and being able to personalize them was also so great. The "Event Dashboard" was highly used and successful for us. Being able to rate participants was also a huge success. Being able to add custom fields for registration is great.

Our number one complaint from our event was that people cannot see their own profile as an attendee experience. From an internal set up experience. There are so many different check boxes that can be confusing to set up an event. All of the different places for "chat" were also confusing, live chat, activity chat, chat module, zoom chat, etc. Not carrying over a person's profile from event to event is a really big challenge.

Is easy to setup, to use and they have great support services.

CRM features, share events and agenda funtionality.

- User-friendly and visually appealing (both the front-end and back-end of Eventtia)
- Customization
- Interactive 3D virtual booths
- Special requests developments
- Fantastic customer support

- Not many possibilies for engagement of the participants

- User-friendly
- Advanced fine-tuning features
- Customization
- Frequent updates
- Special requests development

- some delays to answer technical tickets
- back office to be optimized

The matchmaking solution; the features which help to customize the event and be very precise; the customer support with a great team.

It takes a bit of time to integrate and understand the way to set up the platform. We encountered some difficulties of videoconference instabilities despite the customer support advices to use certain web browsers.

I love our existing relationship with our Customer Support team. They have been able to help us work out kinks and introduce custom features to meet our needs where possible. It's intuitive and relatively robust, and I have flexibility to manage attendees on the back-end with ease.

The lack of integration with Salesforce. Overall, I think many of the processes can be made more efficient (reduced clicks), though I recognize that is very specific to our particular use case. There could be more room for branding and formatting customization, and I think more resources need to be poured into the mobile experience.

The most interesting thing about Eventtia is that although I came to look for it and use it for virtual events, it has the potential to also be used in face-to-face events, which we had not taken into account before, and thus enhance our events. It is extremely easy to set up, the platform is very stable at all times, and I have even started to use its platform to develop the websites of the events. Everything is integrated and the experience of the entire process, both for the attendees and for the organizers, is excellent.

The Sponsors module is perhaps what needs to be developed a little more, but I have been informed that they are studying it and in the process of improvement.

You can manage your events in an easy way, you can create web pages for your events and duplicate them in this way you save time for similar future events. You can also interact with the participants and they can access through the web site their own information as products, badges among others.
Technical support is very good and always ready to hear improvements.
The mass mailing section is also very good because you can follow up on the information sent.

The design of the web sites of the events you create are not very flexible in terms of fonts, colors, and images however web pages are functional.

Eventtia was a great choice for my company's virtual Summit, which hosts 500 attendees. The software was easy to use and customize (both for content and design) and allowed for quick edits on the back-end. Eventtia offered our attendees an upgraded, interactive virtual experience that we were lacking with GoToWebinar. I liked that Eventtia creates a landing page for your event, as well as the virtual platform. Despite working in different countries, I never had any hiccups with language barriers or differences in expectations. Integrating Eventtia's elements into our typical marketing was easy.

We had multiple activities across two days; we were not able to have attendees register for multiple activities simultaneously. We did create a workaround, but it required lots of manual input. Some of the modules on the back-end of Eventtia were hard-wired and not customizable, but this wasn't a huge problem.

It is intuitive, all is solved with just a few clicks, there is no need to navigate too much to get things done.

Mailing campaigns do not work properly. In every single one of them we have had to ask support people to help us "fix" the code of our HTMLS. Mails that do not reach are also a problem. In some cases we have had to send our emalis with other platafoms, that implied extra costs, but we had none of the problems mentioned, we have con Eventtia.

The customer service and professional help we received from the customer success manager was fantastic, she answered our calls in a timely manner and was more than happy to address all our questions. This led to a great working environment, where we felt we got the most from Eventtia, in terms of our goal as a landing and registration page for our virtual festival - Open Spirit. Due to the time sensitive nature of our project, it is fair to say that we would not have delivered a registration page without her.

Desktop website looked slick and user friendly. It also captured the identity of the festival well.

Registration worked smoothly.

Data gathering was very useful for our post event report.

Integration with other platforms for events - We had been told by our colleagues it became a very complicated process, with links etc, if you wanted to host events on Eventtia. This is why we chose to use it as registration page, rather than for the event itself. If this integration became better I would 10/10 recommended to a friend as opposed to 8/10.

Mobile friendly website - it may have been the way we made our website/template we chose - but it did not function well on mobile. Text and pictures did not format for the same.

Eventtia is a powerful event management tool, that gives a full overview of the event, from selling tickets to scheduling 1to1 meetings.
Mauricio and his team were awesome, always there to give a hand and listen our feedback.

We think Eventtia's UX should be improved. It is sometimes complicated to manage the front end website (a lot of essential features are missing). Some improvements have to be done on the overall design (website, but also emailings, etc).

I like how easy it is to have a website that is good looking but also very efficient. I also like that we can combine a good registration proccess to this website, as well as an app for the participants.

I think the creation mode of the website could be easier. the blocks, columns things is not that easy to understand at the very beginning, and even after getting it, not the easiest way to do the website structure.

The integrated features and prompt customer service were the most beneficial software attributes. All of the app features were easy to use and intuitive. During the course of use by customers, no complaints were received regarding use.

Not many cons... most of the learning is intuitive although you sometimes make matters harder than they need to out of pure being familiar with such integration.

Really easy to create, use and implemente ; wonderfull support team

Personnalisation could be improved, particularly homepage of the virtual scene

It´s super easy to use but if you have any questions the help desk is always there for you. Also, they are open to any feedback to improve and add features and functionality

It´s quite tricky if you want to set up early bird passes. I hope this will be update in future versions.

User-friendly platform
We've been using Eventtia for our events since 2015 and they keep evolving, asking for feedbacks to improve their product. The platform to create our website is easy to use and the dashboard gathers all the info I need at one glance.

No multi-registration system yet
Attendees can't send new networking requests until those already sent have been accepted or denied (potential loss of prospects)

This is our first year working with Eventtia for our online event strategies and customer facing initiatives. The ability to build the website to your own specifications is great, so that registrants can continue to interact with the content throughout the experience. The responsiveness of the troubleshooting team is also excellent, and they always have great solutions for our questions.

The virtual platform just seems to be a little behind other platforms that are available on the web. It often has technical difficulties (sound, log-ins, etc).

It is very useful too that adapts to the needs of our events. Also with the new developments, it has been a great tool to expand our business borders allowing us to develop new business lines.

Its something that they are already working on, but the possibility of having extra branding and branding exposure on the platform.

multiple events at once - it makes it easy to create more events for an organization like ours, very helpful

People should be able to buy multiple tickets without having to add each person separately and the pay part should be on the same page as putting the information in and dont use the word SUBMIT, use the word NEXT because it causes confusion.

The most positive point about Eventtia is their support team as they are always available for any question we have. Even though it is easy to use, the support team has always been there to teach us how to use the platform's full potential and to guide us in case we missed a setting.
It is a great pleasure to develop our virtual event management experience with this platform.

Analyticals may be improved as for the moment the reports are not really helpful to know the real time spent for each participant. Plus, it is not possible yet to export the chat or to analyze the interactions that each participant could have had on the platform.

Eventtia platform lets you easily duplicate event pages you or other members of your organization have done in the past and with a couple of changes you can set up a whole new event at a glance.

There are no different user access levels. For example, me as an administrator I would like to give limited access to some members of my team or colleagues to check just some parts of the back end (for example: who are the people already registered to certain event)