Sensus BPM Online Reviews

I use Sensus from 2008. It is still growing. Supports our business in a good way.

Although the company isn’t based in the South Pacific region, this doesn’t affect their customer service. I’m very pleased with the Sensus software program and they keep continuously improving it as well. Once you’re used to putting process management in a software program rather than just putting it ‘on paper’ you’ll never go back.

The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's.

It is really a language which helps people to rethink their way of working. Because they are forced to use this particular language to describe their actions, leading to a certain result, it really helps improving processes. For the 'designers' holding the virtual pen, it is a very flexible tool to create that common language and align it with business information and needs that is already in place or known.

The processen are perceived as more accessible within the organisation what I think is a goal each business wants to achieve.

Happy with the tool

We hope to realise an overview of all our processes and the links between them, so that everone can easily see what is their role and task in a specific process. In the end we hope that everything will go more smoothly and more efficient so that our customers are served faster and cheaper.

The Sensus BPM process modeling tool has all you need to properly document your business processes and get the conversation going among workers about the bussiness processes they are involved in. That means you can publish easy to understand process diagrams and benefit from extra features, such as linking to stored documents, direct links to other resources such as archives or applications.

In my opinion, good process management is just about getting everyone involved on the same page. This tool is supporting you with that, and more.

I have implemented process management as a whole many time before, with many different needs companies have, using many different tools. If you are looking for a tool that facilitates process learning and process improvement among workers I think this tool has all you need. It did for me.

Email me if you like to know more.

User-friendly tool makes the processes accesible to all employees

Good way to define and describe business processes including risks/control measures etc.
Its the starting point of process improvement and achieving business goals.

This software supported me in change projects at various customers to capture the business requirements, to (re)design the processes, organisation and relation to IT applications. The ease of use for the designer, the version management, multi user support and advanced capabilities to share the outcomes in an easy way with the business, surprised me every time again because I am not even a "heavy user". The only thing I missed a bit as functionality, is the support to design in more detail the IT architecture. Anyway this is not changing that often compared to processes and roles, so the application level was often sufficient.
Another advantage is the quick deploy ability within projects with e.g. "external or not experienced users", the export capabilities to other systems and price. This provides a pragmatic solution during the phase that e.g. a formal systems selection processes takes a long time or the organisation is having another BPM like system but lacks the capacity or competences to support your business project.

I've been using Sensus Software offline and online for quite some years now. And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work. It easily gives me opportunities to share my process information with others. And gives me insight in the KPI's behind every process step. Sensus Software in that sense not only gives me the possibility to easily create and share processes. It also impacts the way we work together and therefore impacts our culture. Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy. My conclusion: Sensus Software is one of the, if not THE, best BPM tools you can find out there.

Sometimes you find a tool you understand based on pure logic and intuition . Sometimes you are surprised in a positive way when you find out that there is more behind the tool than just buttons. This supplier is one of those positive surprises. Simple logic BPM methodology combined with a very powerful BPM tool. Well done!!

none, for now

Without much experience in process management by the team members, we visualized our (dataflow) processes and the business processes of the sector we're working in. In a very intuitive way, together and only in a few sessions. Just creating the processes with our team made very clear the weaker sections that needed more attention, BEFORE implementing them instead afterward.

9/10 - Het modelleren van de bedrijfsprocessen kost dankzij de BPM software weinig tijd. Daardoor kan de volledige aandacht naar het gezamenlijk met de business nadenken over het optimaliseren van processen.

We vinden het belangrijk dat we zoveel mogelijk uniform werken (efficiënt en effectief)met als doel gezamenlijk de bedrijfsdoelstellingen te realiseren. Sensus kan daarbij helpen.