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213 Reviews

- Industry: Financial Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program! Simple & Easy to Use
Reviewed on 2020/05/05
It has helped me exponentially in balancing my books and keeping me on track.
Pros
I love how easy it is to use. As a former quickbooks user, I was tired of how complicated they were for smaller businesses and just didn't like the look of it overall. Using Sunrise is very simple and has everything I need as a small business owner. I love how it integrates and matches my expenses and payments with my bank account, credit card and invoices.
Cons
The only process I found difficult was when I have made a return of a product. Trying to reconcile that was not as simple as I feel it could be.
Response from Lendio
Wow, Chris, we appreciate you leaving such a glowing review. We aim to take the power of bookkeeping and put it in the hands of our customers in a simple and easy-to-use platform. Instead of hours trying to figure out your bookkeeping, we want to give you back that time, so you can focus on growing your business. Truly, we are lucky to have such wonderful customers like yourself. Thanks again for the feedback.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SURPRISE
Reviewed on 2020/04/28
I will say I have been over impressed with Sunrise and my bookkeeper [SENSITIVE CONTENT HIDDEN]
. As other businesses right now are probably thinking, how do I get the data, continue to pay for ancillary services like Sunrise, do I get rid of it? We are nervous and scared about our small business on a regualr basis. I will day Sunrise has stepped up and been a huge help in this regard. The partnership with [SENSITIVE CONTENT HIDDEN]
has been so amazing and so needed In these times when all I am thinking about is how do I keep this business open and what are our numbers saying. Again I was so torn about keeping this service because how we pay for this during these times but it there is one area I'm happy we decided to keep its Sunrise.
Pros
The ability to populate the data in a time right now accurately and time is super important. This has been very helpful
Cons
so far so good. I am constantly looking for faults. I would like to see the mobile application much more user friendly and accessible.
Alternatives Considered
RUN Powered by ADPReasons for Switching to Lendio
The monthly fixed service charge was competitive and comparable.Response from Lendio
Thank you, Anthony, for your amazing 5-star review. We strive to assist business owners in the best way possible. This means making our tool intuitive and reliable. We are so happy to hear that your bookkeeper was able to organize your accounts quickly and thoroughly. We are lucky to have her on our team. Thank you again for your feedback.
- Industry: Internet
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible bait and switch
Reviewed on 2022/03/07
The product used to be good, but now it's just full of annoying upsells and pushing Lendio's credit product at every chance. The UI has gotten more confusing over time, they really don't have the user experience in mind when developing the product.
Pros
The UI used to be good, but it's been going downhill recently.
Cons
What I like the least is the company that currently owns Sunrise and the way they have been treating early adopters... Lendio acquired an accounting product originally called Billy, and renamed it Sunrise. First, they kicked out all the users outside the US and Canada (despite them paying for a lifetime license). Over the past few months they have started forcing early adopters to pay monthly for a product they already purchased a lifetime license to. It would be fine to charge for new features, but they are forcing users to pay for already existing features (e.g. you can't modify your existing invoice templates without paying again, for example, nor sync transactions with PayPal, and more).
I'm sure this is legal and all, but it's not a nice way to treat customers... 👎
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making Life Easier
Reviewed on 2020/05/27
Very positive, once I engaged and learned how to use it effectively. I have a GREAT bookkeeper in [SENSITIVE CONTENT HIDDEN].
Pros
[SENSITIVE CONTENT HIDDEN] is my bookkeeper and he is always looking out for me. I have never met [SENSITIVE CONTENT HIDDEN], but he has earned my trust.
Cons
I have no complaints about the software.
Response from Lendio
Hi David, thank you for your wonderful feedback. That is our mission and goal here. We strive to have the small business owner's back. To lift you up and help you succeed. We are thrilled to hear that Stephen has earned your trust to efficiently and effectively manage your books. We are lucky to have him on the team!

- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use Accounting Foundation, Impressive Road Map
Reviewed on 2018/11/24
Billy is a small business accounting lifesaver. I love how Billy saves me time in day-to-day operations and keeps me compliant with my books. My accountant even loves Billy (and she used to recommend that "books" software). Thank you Billy!
Pros
For the first time in 20+ years accounting is not a frustrating and overly expensive task. Billy has provided my companies a easy to use and nearly complete solution that does not cost a fortune or hold me hostage. Using Billy has saved me countless hours each month for the past 18 months. It's streamlined and logical workflows, dead simple invoicing, and reasonable fees make Billy a real winner for small business.
Cons
The only gotcha with Billy is their integration with PayPal accounts is not as clean as it could be. The company is on the right track and should have this issue resolved shortly. The support team at Billy has been fantastically helpful and understanding. They not only know accounting, they know how to help people.

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use Bookkeeping tool
Reviewed on 2019/07/16
Pros
This tool was previously called Billy, but since Lendio bought it they changed the name to Sunrise. Not just the name changed, customer support improved a lot and the tool have more options.
It's worth nothing that this tool will only working for people that are US-based. The double entry booking is the same used by Quickbooks and software like it.
It's possible to attach receipts, invoice customers and charge them using Stripe, Square, PayPal and other payment gateways.
It's a very powerful app, yet, simple
Cons
It would be nice to see recurring payments, a set and forget to charge customers that are on subscriptions. Support told me they will add it soon!

- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Has excellent potential but still has some way to go!
Reviewed on 2018/04/05
It makes complex accounting simple.
Pros
Billy provides a simple solution for accounting that is specifically designed for freelancers and agencies. It has a great user interface and is very easy to use. It is solid and I have never had a problem with.
Cons
The fact that key features have taken so long to evolve. I am talking about no PayPal integration and the fact that bank syncing has only just arrived in my country. The most annoying thing is that whilst key features are lagging behind the team are investing users money in having season Billy logos designed, which quite frankly is ridiculous. Their community management needs work as well.
Response from Lendio
Hi Gary,
You didn't like our pumpkin head Billy face :(

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Amazing Alternative to Other Accounting Programs
Reviewed on 2018/09/11
I have really simplified my workflow using Billy. It's been a great tool to use to set up recurring invoices for some of my clients.
Pros
What I like the most about Billy is the ease of use. It's simple to get started and get your bank accounts set up and create invoices, quotes, etc.
Cons
What I like the least about this software is that I have two businesses that I use Billy with and because it's cloud based I have to log into two differnt accounts, one with chrome and the other with firefox. It makes it complicated if you have more than one business as you will need different log-ins and subscriptions. It would be awesome if they could expand it to contain multiple businesses with the ability to simply click on the business name and change to another business.
Response from Lendio
Hi James,
You can actually have one account with multiple organizations.
With that setup, you can have one login for all of your orgs.
Please contact our support to help you set that up.

- Industry: Higher Education
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Billing Clients made Simple and Easy
Reviewed on 2018/07/03
I just love Billy. The name is great. The interface design is great. And it is easy to generate and track invoices.
Pros
Billy has such a memorable name yes, it is for billing. I love the ease of creating invoices and Billy does the hard job of accounting and tracking. Plus,
Cons
New features are rolling out too slow. Perhaps, I live in a place where there is no sale tax. However, the invoices created by Billy must include a lot stating Tax = 0 dollar in the past which just was got rid of lately.

- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Basic but just what I need
Reviewed on 2018/11/04
I amsaving money compared to my previouse accounting package, but this is much more simple and streamlined.
Pros
I find the software very simple and basic. It does exactly what I need it to, with no complications or awkward stuff. That being said i am an accountant and I know what I'm doing - might be a little bit too basic for a total beginner....
Cons
Billy is still very much in start up phase, and not everything works exactly as I would want yet, although I think they are heading in the right direction. Over the last six weeks or so I finally managed to connect my bank account nd transfer transactions automatically - once I manage to connect my Paypal account too I will be in heaven
- Industry: Computer Software
- Company size: 501–1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Fantastic. The competitors can't keep up.
Reviewed on 2017/11/28
Pros
The best thing about Billy is the ease of use. Now usually ease of use means "it doesn't do much."
WRONG, this is a powerful bookkeeping program. I recommend it to all my clients. You could invest more in other programs, spend time trying to figure them out, set it up wrong, pay a consultant and then only use a small portion of it, but with Billy you can do it all. (If you want they have a list of accountants and bookkeepers who use Billy and can help - but you won't need their help.)
The other big PRO is that this software is rapidly and constantly improving.
Additionally, they have a community of users who are very active in helping one another. This community also provides suggestions on how the software can improve and Billy listens. Go ask for improvements with any competing accounting software packages and you'll find you're wasting your time. Billy listens and then acts.
Bottom Line: If you are an entrepreneur you don't want to waste time or money get Billy. You don't want your employees to waste time or money get Billy. If you want to keep track of your money get Billy. If you have time or money to waste get some other program and THEN when that doesn't work like you wanted it to get Billy.
Cons
The one thing that I like least about Billy is that they don't connect with every bank. Granted, I use a small regional bank, but it is my bank and I get special treatment at my bank. I'm not going to give up Billy just because it doesn't (yet) interact with my bank.
Response from Lendio
We just updated our banks to include thousand more. Please try again to see if your bank is now supported.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Small Business All-in-one solution
Reviewed on 2020/05/05
Overall my experience with Sunrise has been great. I was skeptical at first but can see how this product has helped my small business.
Pros
Ease of use. The interface is easy and very accessible. Workflows and billing are simple. I don't need a professional accountant to help me get used to this software.
Cons
Pre-set settings or personalization features a bit lacking in the interface. For example, if I am looking at all my invoices, I want to see the fiscal year only. But whenever I go to that page, it shows me the full history of things which I don't prefer.
Response from Lendio
Thank you, Francis! We are thrilled you enjoy the interface and ease of Sunrise. Our goal is to simplify bookkeeping. We strive to do better for our customers and will take your personalization suggestion to our Product Development team. Thank you again for your awesome review!
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect software and make your life easy!
Reviewed on 2021/08/25
It's just perfect software and like I said, it's making our life's easier which means I can finish my work quicker and saving my time.
Pros
I mainly use this software in hospital settings. I have been familiar with this software since my previous job. Then, I moved to this new job where they were not using this when I joined them. So I know how this was different and how this is useful in day to day basic. Literally they are making your life easier ..it kind of like the platform you can access all at one stop rather than opening multiple browsers to get them.
Cons
As I'm mainly used for seeing patient records, enter the data, there are only a few template available right now. It'd be better if you add more template for different settings.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Software
Reviewed on 2020/04/28
For the most part, they have always been very accommodating and respond quickly.
Pros
It’s easy to use, allowing the use of many features or just a few without affecting the overall end result.
Cons
There was a change recently made where now you can’t approve an invoice without sending it to the customer first.
Response from Lendio
We are thrilled you had a pleasant experience with Sunrise, Kristina. You should not be jumping over hurdles when it comes to bookkeeping. We strive to simplify bookkeeping and will continue to improve our product for our small business owners. Thank you for the glowing review.
- Industry: Music
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software so far, a few more features would make it incredible.
Reviewed on 2020/05/12
This software immediately boosted my credibility and respect from my clients from the first one I sent an invoice to. Extremely user friendly and is a time saver for sure.
Pros
I love the simple design and customizability of this software. Very easy to use and is a joy to show off to clients.
Cons
A mobile app would make simple invoices ten times easier, and also a few others that I have recommended to the team. Only time will tell if they end up being developed.
Alternatives Considered
Wave AccountingResponse from Lendio
Andrew, thank you for your amazing 5-star review. You should not be jumping over hurdles when it comes to bookkeeping and invoicing. Look out for a new and improved app in the near future. Thank you for the wonderful feedback!

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Easy to use, but unsure of it's future
Reviewed on 2019/02/21
Overall, I have enjoyed using Billy, especially when I was just starting my business. I have been trying out all the major competitors lately, and was surprised that most miss some of the multi-currency features Billy has (other than the exchange rate issue). I would consider continuing to use Billy, but I am concerned about its future development. It feels more like a 1-2 man show that is just trying to keep its head above water, as opposed to software that is going to get better over time.
Pros
- Quick, easy to use interface
- Really easy to match imported transactions, even with foreign currencies
- Easily account for transfer fees, unlike other accounting software
- Handles multi-currency well, other than one fairly significant thing (see con list)
Cons
- exchange rate for foreign currency transactions is based on date of input, not date of transaction (this can be a big deal when reporting your taxes. Definitely let your accountant know)
- having issues with a certain bank feed
- can only have one live Paypal feed, meaning you can't associate different Paypal currencies with different accounts
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Free invoicing software
Reviewed on 2020/02/25
I've been using it for 5+ years to invoice my clients.
Pros
I love that I can keep track of all my invoices, let clients pay with credit card or PayPal, and send invoices customized with my branding.
Cons
Honestly there's not much I dislike about it. Of course I don't use it for accounting, only invoicing, because it has limited functionality with accounting.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Super Simple Bookkeeping Option for Small Nonprofit
Reviewed on 2020/05/13
Pros
Our team is all volunteer and we don’t have the resources for a lot of expensive software or training. Using Sunrise is pretty intuitive and you can learn the system really quick.
Cons
It would be nice to have an app. I think there use to be one that let you take photos of receipts but I haven’t been able to use it.
Response from Lendio
Hi Chelsea, thanks for being a Sunrise member and leaving a great review. We are so happy to hear that Sunrise helps you accomplish your business's tasks in a quick, stress-free way. Our Product Team works hard to consistently meet and exceed our users expectations. We will be launching a new version of the mobile app very shortly! You'll be one of the first to know. Thank you for your awesome review. Happy bookkeeping!
- Industry: Financial Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Solution for Small Businesses
Reviewed on 2020/05/07
I have loved the Sunrise service and functionality. Quickbooks is overkill for my size of business, but Sunrise gives me the perfect level of sophistication yet simplicity.
Pros
The Financial Statements produced each month are super helpful to let me know where the business stands, and made tax season so easy and stress freed. All my income and expenses were in the right accounts and summarized for easy entry into Turbo Tax.
Cons
I would like recurring transactions, like my mortgage payment, that are the same amounts each month or from the same vendors to be auto-classified for me. I would also like to be able to classify expenses as they occur via a mobile app for Sunrise.
Response from Lendio
Hi Mark, thank you for your wonderful review. We are thrilled you enjoy the financial reporting tools within Sunrise. We have a lot of exciting new product developments coming your way, especially around our mobile app. We appreciate you taking the time to leave a review.

- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and reliable
Reviewed on 2018/11/16
I'm a solo freelancer who does all my own billing. I'm happy to have such a simple solution because it saves me time and headaches.
Pros
I've been using Billy for more than a year now. It's very easy to use and reliable. It meshes seamlessly with Stripe (and other payment processors, but I don't use them). When I've had occasion to contact customer service (once or twice), they've been quick to answer my question. Note: There are online accounting features to the software that I don't use, because I prefer to use my own spreadsheets. Nothing against Billy, but I choose not to use them.
Cons
I'm really reaching here, but it can be difficult to find where to go to change the wording of their default emails. I've had to drop a note in the customer service chat to be reminded how to do that. And the answer came back quickly.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Better than quickbooks, but still not the best
Reviewed on 2018/11/20
I've used quickbooks, freshbooks, xero. Billyapp does fill in the gap, but some extra features (mentioned in the cons) will make it #1
Pros
Simple and fully functional accounting & billing system that has multi-currency invoicing
Cons
Doesn't have recurring expenses, unable to generate customer statements, unable to apply a discount % or amount in an invoice.
Website is not mobile responsive.
app name "billyapp" sounds 'Naff', when i tell clients to check their email for our invoicing system sent from "billapp"...
Could I use my own custom domain or you use another domain to send emails?
Response from Lendio
You are able to create customer statements and apply discounts to invoices. Please contact our support for help.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Invoicing Made Easy
Reviewed on 2018/11/16
We use Billy for invoicing, quotes/estimates, as well as keeping up with our business expenses. Our customers have given us great feedback, especially being able to pay online through the invoices we send. Our money processes in a reasonable time as well. Overall, the presentation is outstanding. Very clean and easy on the eyes, not to mention easy to use as well. Can’t say enough good things. Also, we had one slight hiccup, only once, where we couldn’t get an invoice to send through email. Customer service/tech handled this quickly and we have had no issues since!
Pros
Super easy to use
Great presentation
Affordable
Great customer service
Nice features
Cons
Honestly I’m very pleased overall with everything.

- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive, easy to use accounting software for your small business
Reviewed on 2019/02/12
I use Billy for sending invoices to my freelance writing clients. It's an easy to use platform and meets all of my invoicing needs. It also allows you to bill with credit cards and Paypal, which my clients love.
Pros
Billy is my go-to program for creating invoices for my clients in my freelance writing business. It's easy to create a template, add products, and even send recurring invoices. You can also accept credit card and Paypal payments right from your invoices.
Cons
The email that is autogenerated by the software needs improvement. The subject line it creates is the invoice number, which isn't very meaningful to the customer. It also addresses the email to the name of the business instead of the name of the contact. I have to go in and change it every time I send an email.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good software
Reviewed on 2020/05/21
Pros
Good softwareEasy to use easy to understand does not take much time to learn the ins and outs of the software to be proficient in the sport is top notch when you have a question
Cons
Not really a lot not to like about the software somethings are repetitive but you can change it in settings.
Response from Lendio
Jason, we're glad you had a pleasant experience with Sunrise. You should not be jumping over hurdles when it comes to bookkeeping. We strive to simplify bookkeeping and will continue to improve our product for our small business owners. Thank you for the glowing review.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for a startup
Reviewed on 2018/11/20
Good, but would only use for the beginning year or two of a startup. Definitely not for advanced features or book keeping.
Pros
The Billy software is very easy to use, pretty trivial.
Cons
Billy lacks a lot of features as the company grows and advances, also does not have an actual app that you can use from mobile device. It is very limited in its use to receipt captures only.