Invoice2go Reviews

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

Quick, simple and relatively easy to use

There are a few bugs and very big requirements for fast internet

This app was fantastic for time tracking and well priced when I first started using it about 2 years ago

2 factor authentication, introduced around Oct 2020 is TERRIBLE
Price increase makes the app very expensive now.

I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!!

Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates

Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Adding a percentage automatically for credit card use directly to customer

Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.

I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway

The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.

Accepting Apple Pay online and via text would be exceptional.

Professional look of the inv and also it’s ability to give me a total for invoices that haven’t been paid and when overdue.

The fact it no longer is able to notify you when an invoice has been opened is a real downside from previously being able to.

It’s so easy to use, it takes a lot of the pressure and work load away from me.

I’ll be honest I don’t think there’s anything I could point on

Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers

Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.

After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!

There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!

Pretty easy to use, professional and sends out easily.

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

I love being able to manage invoices so easily. A few entries for each invoice , then click to send and done! There are many features that I do not use
, but they look good as well.

It booted me out snd when I signed back in, I ended up with 2 accounts. The customer service chat helped me figure out what happened and it was easily fixed .

Plenty of quick and effective support for any issues I have had recently

Not enough client numbers for invoices on basic program

Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports.

I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this.

This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol

No support
In the past you could call with a problem
Now you can chat with no results for a week

That it is a okay software for cheap price. Once you grow you will need better software.

I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.

Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking

Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices.

It's simple enough for an "old-school" technologically n illiterate like myself.

1) I wish there was space to add disclaimers and much more detailed descriptions of services. Even a separate page would be helpful.
2)I wish it were simpler to turn purchase orders into invoices.

I was able to custom design my invoices which added to the professional appearance of my business.

I didn’t have any dislikes for the software. It was constantly upgraded and easy to use.

I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.

It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.

Easy to use . Nice customizing of invoices

No mass delete of previous years . Hard to update product changes in a large format

easy to use. Customer service . IT support ... very flexible was to work with.

limitation in accounting -CA's & Bookkeepers are more in large firms using certain software that didn't allow us to remain using INVOICES2GO..

It was easy to navigate and use. I loved the templates. .It was reliable and I was able to create many subfolders for one year.

Since going onto internet and icloud and getting away from the computer desktop, it has become a nightmare. I lose invoices and have to recreate them which takes a lot of extra time!!!!