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225 Reviews

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best fit for my business
Reviewed on 2018/02/09
I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.
Pros
Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.
Cons
With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fix the bug with phone number on invoices and estimates
Reviewed on 2021/06/02
Its good, customer support is there. Wish the bugs would get fixed faster
Pros
Quick, simple and relatively easy to use
Cons
There are a few bugs and very big requirements for fast internet
Alternatives Considered
Quickbooks OnlineReasons for Switching to Invoice2go
Did not want to switch yet- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Was once a great app.........
Reviewed on 2020/11/18
Disappointing
Pros
This app was fantastic for time tracking and well priced when I first started using it about 2 years ago
Cons
2 factor authentication, introduced around Oct 2020 is TERRIBLE
Price increase makes the app very expensive now.
I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!!
Response from Invoice2go
Hello Elizabeth. Thank you for expressing your concerns with 2FA. While we have launched updates since this review and are consistently working on expanding and improving our 2FA feature, we allow users to turn 2FA off. For detailed instructions on disabling 2FA, please check out our article on our help center, https://support.2go.com/hc/en-us/articles/360049057751-Email-Two-Factor-Authentication/. We would love to hear from you to further understand your concerns. Please email us at [email protected] Thank you again!
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My recommendations
Reviewed on 2022/05/31
9 out of 10
Pros
Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates
Cons
Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
McKee
Reviewed on 2022/08/15
Multiple jobs each week which helps keep me aware of who owes what
Pros
I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.
Cons
Adding a percentage automatically for credit card use directly to customer
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
It was useful until it started rounding up
Reviewed on 2017/07/30
Pros
Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.
Cons
It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.
- Industry: Glass, Ceramics & Concrete
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Professional
Reviewed on 2022/06/22
Pros
This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.
Cons
I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Mobility of invoicing
Reviewed on 2022/07/06
Very positive and it helps keep me organized , I’ve been using this system for well over 10 years.
Pros
The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.
Cons
Accepting Apple Pay online and via text would be exceptional.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2022/06/19
Absolutely fantastic. I love it. Wouldn’t know what to do without it. I shouldn’t be saying that you’ll put the price up on me next year 😆
Pros
Professional look of the inv and also it’s ability to give me a total for invoices that haven’t been paid and when overdue.
Cons
The fact it no longer is able to notify you when an invoice has been opened is a real downside from previously being able to.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome
Reviewed on 2022/07/12
Loved it ever since the set up date 4 years ago it’s such a good work tool
Pros
It’s so easy to use, it takes a lot of the pressure and work load away from me.
Cons
I’ll be honest I don’t think there’s anything I could point on
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Invoice2go Customer Review
Reviewed on 2021/03/01
Great! We have referred many new customers based on our experiences and will continue to do so. My wife just started a new business called RepBizz and she bought a subscription
Pros
Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers
Cons
Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.
Response from Invoice2go
Hey Alan! We are so grateful for your review and recommendation! Congratulations to your wife on opening up a new business, RepBizz! We are excited to help support you both on your journey with your businesses, and should you need anything, we are more than happy to help. Happy invoicing!
- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Invoice2go makes billing so easy!
Reviewed on 2022/03/04
I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that this software is so easy to set up and use has been great! It looks bad (and is bad for the bottom line) for a business to let bookkeeping matters lag and this software makes it easy for someone whose strengths don't lie in numbers/accounting to easily keep an accurate view of your business financials. The ease of use makes invoicing so much less time-consuming and allows me to spend that time improving my business!
Pros
After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!
Cons
There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Bocephus
Reviewed on 2022/03/08
Pros
Pretty easy to use, professional and sends out easily.
Cons
I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.
- Industry: Translation & Localization
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for small businesses!
Reviewed on 2021/03/12
My business is on the road always. I do not have an office or a staff. I love to finish a job for a customer and input a few pieces of info and my invoice is ready to send. I can see when they opened it, and I can mark it paid . There are many features that I don’t need for my business , but they are available ; purchase orders, expense tracking , time tracking etc.
Pros
I love being able to manage invoices so easily. A few entries for each invoice , then click to send and done! There are many features that I do not use
, but they look good as well.
Cons
It booted me out snd when I signed back in, I ended up with 2 accounts. The customer service chat helped me figure out what happened and it was easily fixed .
Response from Invoice2go
Hey Peggy! We appreciate you taking the time to leave us this wonderful review! Quick and easy invoicing, especially for a business on the go, is what we strive to provide for small businesses such as your own. We are overjoyed to hear this, so thank you for sharing!
- Industry: Building Materials
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quote can be concerted to invoices something simple but time Saving
Reviewed on 2021/03/06
Very satisfied with all aspects apart from the one above
Pros
Plenty of quick and effective support for any issues I have had recently
Cons
Not enough client numbers for invoices on basic program
Response from Invoice2go
Hey Glyn! Thank you so much for the continued support over the past 2 years. We appreciate you for sharing your experience and are so glad that our software can save you some time in your workflow. Your feedback regarding the client list for some of our plans has been relayed to our product team.
We love hearing from our customers, so if you have any further feedback, don't hesitate to reach out to [email protected] Thanks again!
- Industry: Photography
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible reporting functionality. Easy invoice, but if you hope to grow go with another...
Reviewed on 2022/03/11
They will take your money all day with the subscription cost and fees but then offer no help when needed.
Pros
Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports.
Cons
I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this.
Response from Invoice2go
Hi Rochelle, we are sorry for any confusion and extra time. I can see we were able to assist you to get the reports you needed and share your feedback with our product team to make it easier to download the reports in the future.
Thank you for your support and patience!
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Buyer beware
Reviewed on 2021/06/23
Horrible
I bought it owned it then the updates & renewable every year for something that you own
Stupid updates for more money that was not wanted
Pros
This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol
Cons
No support
In the past you could call with a problem
Now you can chat with no results for a week
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good for starters
Reviewed on 2021/04/04
I have used this software for about 5 years. Even though they continue to improve the system they still like a lot in the customer service department. Only buy it if you are able to self navigate then it’s okay, otherwise stay away.
Pros
That it is a okay software for cheap price. Once you grow you will need better software.
Cons
I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.
- Industry: Entertainment
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 4.0 /10
Great Invoicing and Accounting App Unfortunately Overpriced
Reviewed on 2022/05/05
This would've become my default invoicing app if it weren't so overpriced and connected with Square. They now force users to sign-up for their own custom online payment gateway.
Pros
Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking
Cons
Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices.
Alternatives Considered
Zoho InvoiceReasons for Switching to Invoice2go
Great interface and app. Great reporting.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I really like Invoice2go!
Reviewed on 2022/01/11
I'm keeping estimates and invoices organized.
I'm able to keep pictures with the estimates.
Pros
It's simple enough for an "old-school" technologically n illiterate like myself.
Cons
1) I wish there was space to add disclaimers and much more detailed descriptions of services. Even a separate page would be helpful.
2)I wish it were simpler to turn purchase orders into invoices.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Professional
Reviewed on 2021/06/04
I used for 12 years and it offered me a professional looking invoice.
Pros
I was able to custom design my invoices which added to the professional appearance of my business.
Cons
I didn’t have any dislikes for the software. It was constantly upgraded and easy to use.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So much more than invoicing
Reviewed on 2018/05/22
One step book keeping for my husband's business.
Pros
I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.
Cons
It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Forced
Reviewed on 2021/02/19
I’m still with it after 12 years
Pros
Easy to use . Nice customizing of invoices
Cons
No mass delete of previous years . Hard to update product changes in a large format
Response from Invoice2go
Thank you for the support over the past 12 years. We have and continue to improve our software, and a large part of that is with the help of feedback from our customers. Thanks for letting us know your desire for mass deletion and a larger format.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great team willing help and grow with you.
Reviewed on 2021/06/23
It helped me grow to were I am today - unfortunately I had to change due to growth and accounting needs
Pros
easy to use. Customer service . IT support ... very flexible was to work with.
Cons
limitation in accounting -CA's & Bookkeepers are more in large firms using certain software that didn't allow us to remain using INVOICES2GO..
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
I have used this product for 10 years was excellent till going on internet and icloud
Reviewed on 2018/04/29
For 9 years it was excellent, not now!!
Pros
It was easy to navigate and use. I loved the templates. .It was reliable and I was able to create many subfolders for one year.
Cons
Since going onto internet and icloud and getting away from the computer desktop, it has become a nightmare. I lose invoices and have to recreate them which takes a lot of extra time!!!!