Invoice2go

4,3 (225)
Create & send professional invoices across every device

Overall rating

4,3 /5
(225)
Value for Money
4,0/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,2/5

82%
recommended this app
Sort by

225 Reviews

Malcolm
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best fit for my business

Reviewed on 2018/02/09

I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.

Pros

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

Cons

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

mykhaylo
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fix the bug with phone number on invoices and estimates

Reviewed on 2021/06/02

Its good, customer support is there. Wish the bugs would get fixed faster

Pros

Quick, simple and relatively easy to use

Cons

There are a few bugs and very big requirements for fast internet

Alternatives Considered

Quickbooks Online

Reasons for Switching to Invoice2go

Did not want to switch yet
Elizabeth
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Was once a great app.........

Reviewed on 2020/11/18

Disappointing

Pros

This app was fantastic for time tracking and well priced when I first started using it about 2 years ago

Cons

2 factor authentication, introduced around Oct 2020 is TERRIBLE
Price increase makes the app very expensive now.

I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!!

Response from Invoice2go

Hello Elizabeth. Thank you for expressing your concerns with 2FA. While we have launched updates since this review and are consistently working on expanding and improving our 2FA feature, we allow users to turn 2FA off. For detailed instructions on disabling 2FA, please check out our article on our help center, https://support.2go.com/hc/en-us/articles/360049057751-Email-Two-Factor-Authentication/. We would love to hear from you to further understand your concerns. Please email us at [email protected] Thank you again!

Bobby
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My recommendations

Reviewed on 2022/05/31

9 out of 10

Pros

Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates

Cons

Every thing works perfect for my business except these two issues:
1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding
2. Also under recurring invoices there should be yearly recurring of invoices as well

Bobby
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

McKee

Reviewed on 2022/08/15

Multiple jobs each week which helps keep me aware of who owes what

Pros

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Cons

Adding a percentage automatically for credit card use directly to customer

Julie K
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

It was useful until it started rounding up

Reviewed on 2017/07/30

Pros

Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

Cons

It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

Jim
Overall rating
  • Industry: Glass, Ceramics & Concrete
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professional

Reviewed on 2022/06/22

Pros

This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.

Cons

I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway

Anthony
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Mobility of invoicing

Reviewed on 2022/07/06

Very positive and it helps keep me organized , I’ve been using this system for well over 10 years.

Pros

The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.

Cons

Accepting Apple Pay online and via text would be exceptional.

Rod
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2022/06/19

Absolutely fantastic. I love it. Wouldn’t know what to do without it. I shouldn’t be saying that you’ll put the price up on me next year 😆

Pros

Professional look of the inv and also it’s ability to give me a total for invoices that haven’t been paid and when overdue.

Cons

The fact it no longer is able to notify you when an invoice has been opened is a real downside from previously being able to.

Paul
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome

Reviewed on 2022/07/12

Loved it ever since the set up date 4 years ago it’s such a good work tool

Pros

It’s so easy to use, it takes a lot of the pressure and work load away from me.

Cons

I’ll be honest I don’t think there’s anything I could point on

Alan
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Invoice2go Customer Review

Reviewed on 2021/03/01

Great! We have referred many new customers based on our experiences and will continue to do so. My wife just started a new business called RepBizz and she bought a subscription

Pros

Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers

Cons

Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.

Response from Invoice2go

Hey Alan! We are so grateful for your review and recommendation! Congratulations to your wife on opening up a new business, RepBizz! We are excited to help support you both on your journey with your businesses, and should you need anything, we are more than happy to help. Happy invoicing!

Barbara
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Invoice2go makes billing so easy!

Reviewed on 2022/03/04

I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that this software is so easy to set up and use has been great! It looks bad (and is bad for the bottom line) for a business to let bookkeeping matters lag and this software makes it easy for someone whose strengths don't lie in numbers/accounting to easily keep an accurate view of your business financials. The ease of use makes invoicing so much less time-consuming and allows me to spend that time improving my business!

Pros

After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time!

Cons

There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great!

Jeri
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Bocephus

Reviewed on 2022/03/08

Pros

Pretty easy to use, professional and sends out easily.

Cons

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

Peggy
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for small businesses!

Reviewed on 2021/03/12

My business is on the road always. I do not have an office or a staff. I love to finish a job for a customer and input a few pieces of info and my invoice is ready to send. I can see when they opened it, and I can mark it paid . There are many features that I don’t need for my business , but they are available ; purchase orders, expense tracking , time tracking etc.

Pros

I love being able to manage invoices so easily. A few entries for each invoice , then click to send and done! There are many features that I do not use
, but they look good as well.

Cons

It booted me out snd when I signed back in, I ended up with 2 accounts. The customer service chat helped me figure out what happened and it was easily fixed .

Response from Invoice2go

Hey Peggy! We appreciate you taking the time to leave us this wonderful review! Quick and easy invoicing, especially for a business on the go, is what we strive to provide for small businesses such as your own. We are overjoyed to hear this, so thank you for sharing!

Glyn
Overall rating
  • Industry: Building Materials
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quote can be concerted to invoices something simple but time Saving

Reviewed on 2021/03/06

Very satisfied with all aspects apart from the one above

Pros

Plenty of quick and effective support for any issues I have had recently

Cons

Not enough client numbers for invoices on basic program

Response from Invoice2go

Hey Glyn! Thank you so much for the continued support over the past 2 years. We appreciate you for sharing your experience and are so glad that our software can save you some time in your workflow. Your feedback regarding the client list for some of our plans has been relayed to our product team.

We love hearing from our customers, so if you have any further feedback, don't hesitate to reach out to [email protected] Thanks again!

Rochelle
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible reporting functionality. Easy invoice, but if you hope to grow go with another...

Reviewed on 2022/03/11

They will take your money all day with the subscription cost and fees but then offer no help when needed.

Pros

Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports.

Cons

I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this.

Response from Invoice2go

Hi Rochelle, we are sorry for any confusion and extra time. I can see we were able to assist you to get the reports you needed and share your feedback with our product team to make it easier to download the reports in the future.

Thank you for your support and patience!

mike
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer beware

Reviewed on 2021/06/23

Horrible
I bought it owned it then the updates & renewable every year for something that you own
Stupid updates for more money that was not wanted

Pros

This is not the first time they have dropped the ball
I'm six days in the new problem & waiting for them to tell me
I'm so sorry but you win need to reinter the Imfo that you don't have
Lol

Cons

No support
In the past you could call with a problem
Now you can chat with no results for a week

Anais
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good for starters

Reviewed on 2021/04/04

I have used this software for about 5 years. Even though they continue to improve the system they still like a lot in the customer service department. Only buy it if you are able to self navigate then it’s okay, otherwise stay away.

Pros

That it is a okay software for cheap price. Once you grow you will need better software.

Cons

I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.

Jason
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 4.0 /10

Great Invoicing and Accounting App Unfortunately Overpriced

Reviewed on 2022/05/05

This would've become my default invoicing app if it weren't so overpriced and connected with Square. They now force users to sign-up for their own custom online payment gateway.

Pros

Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking

Cons

Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices.

Alternatives Considered

Zoho Invoice

Reasons for Switching to Invoice2go

Great interface and app. Great reporting.
Eric
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I really like Invoice2go!

Reviewed on 2022/01/11

I'm keeping estimates and invoices organized.
I'm able to keep pictures with the estimates.

Pros

It's simple enough for an "old-school" technologically n illiterate like myself.

Cons

1) I wish there was space to add disclaimers and much more detailed descriptions of services. Even a separate page would be helpful.
2)I wish it were simpler to turn purchase orders into invoices.

Kris
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professional

Reviewed on 2021/06/04

I used for 12 years and it offered me a professional looking invoice.

Pros

I was able to custom design my invoices which added to the professional appearance of my business.

Cons

I didn’t have any dislikes for the software. It was constantly upgraded and easy to use.

Serenity
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So much more than invoicing

Reviewed on 2018/05/22

One step book keeping for my husband's business.

Pros

I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.

Cons

It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.

Robert
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Forced

Reviewed on 2021/02/19

I’m still with it after 12 years

Pros

Easy to use . Nice customizing of invoices

Cons

No mass delete of previous years . Hard to update product changes in a large format

Response from Invoice2go

Thank you for the support over the past 12 years. We have and continue to improve our software, and a large part of that is with the help of feedback from our customers. Thanks for letting us know your desire for mass deletion and a larger format.

Dave
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great team willing help and grow with you.

Reviewed on 2021/06/23

It helped me grow to were I am today - unfortunately I had to change due to growth and accounting needs

Pros

easy to use. Customer service . IT support ... very flexible was to work with.

Cons

limitation in accounting -CA's & Bookkeepers are more in large firms using certain software that didn't allow us to remain using INVOICES2GO..

Debbie
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

I have used this product for 10 years was excellent till going on internet and icloud

Reviewed on 2018/04/29

For 9 years it was excellent, not now!!

Pros

It was easy to navigate and use. I loved the templates. .It was reliable and I was able to create many subfolders for one year.

Cons

Since going onto internet and icloud and getting away from the computer desktop, it has become a nightmare. I lose invoices and have to recreate them which takes a lot of extra time!!!!