eWay-CRM Reviews

Experience after 3 years

Reviewed on 2023/01/09

Really good and quick support. They ask customers for opinions and feedback.They implement some requirements into the software - based on wishes, if it benefits other clients as well.Sets up software and processes to be most efficient for the client. Every year they ask and try to help find the next improvement option. They introduce new products and help clients deploy them.Communication with customers is at a high level.

Review from standart user from industrial firm

Reviewed on 2023/03/10

Eway is a very useful tool for managing orders and business opportunities. The advantage is the work of the entire team on one job and clarity. If one team member drops out, another can easily see their work on the assignment. The advantage is also a good connection with Windows, a lot of functions for transferring data, photos and offers. The management control setting is also good.

review

Reviewed on 2023/03/10

good

EYE 2000 s.r.o.

Reviewed on 2023/03/15

positive

Reviewed on 2023/03/14

clear and simple program for companies

Overall Evaluation.

Reviewed on 2023/03/10

Very easy to use CRM

Reviewed on 2023/03/15

E-Way for projects and opportunities management

Reviewed on 2023/03/13

I am happy to use it, as well as my colleagues in same position

Reliable CRM with an amazing marketing module

Reviewed on 2023/03/16

Cant wait to learn more

Reviewed on 2023/01/23

It is pretty user friendly, but what i love is the customer support. Any issue or question I have had was answered fairly quickly. Their team is patient and explains things in a way I can understand

Tied at the Hip with Outlook

Reviewed on 2021/10/28

I've deployed eWay with 2 of our 3 salesmen. Still trying to get a feel for full extent to which we will utilize it. Eventually, will deploy it to the newer, third salesman -- but not sure that he will utilize. I was disappointed with custom report capability (without SQL programming), but when I learned to use the filters, my needs were met (for now). eWay offered to do the custom programming for a fee, but the bennefit didn't justify the cost. Overall, I appreciate the close integration with Outlook and, at the end of the day, that is what prompted me to select eWay over other alternatives.

eWay ... absolutely!

Reviewed on 2021/11/02

eWay has been a time saver for our consultants in the field and our staff in the office. With its integration with Outlook the learning curve was easy. The phone app was also easy to use. It is said the best application is the one you use. We use eWay every day! It is NOT an icon that just sits unopened on the computer / phone.

Just getting started- but impressed

Reviewed on 2022/10/19

We had an excellent experience. Their team (lead by [SENSITIVE CONTENT]) did an excellent job bringing us along with the trial. Easy integration into our workflow is key

Hatch & Kirk eWay experience

Reviewed on 2021/05/19

Overall this is an amazing product that WILL help your company improve its sales and customer connections. Perfect for a smaller company that is looking for extensive features and keeps it simple by integrating into your existing systems!

Super Customer Service

Reviewed on 2021/01/22

Top notch company. Everyone we dealt with was supportive, not pushy, knowledge and went over and beyond to help us make the most of the trial. Although I am still on the trial, I already know that we will be customers for a long time.

eWay review after several months of use

Reviewed on 2020/09/17

Rating 201 consulting

Reviewed on 2021/07/01

At "eWay" we mainly deal with our business opportunities and then the whole management of our EU grant projects. As a consultancy agency with a focus on EU grants, we have hundreds of projects to manage and then monitor for several years to ensure the sustainability of the project. So CRM helps us in managing and most importantly in keeping track of the primary tasks and obligations that need to be followed according to the rules set out in the grant programme. eWay gives me a quick overview either from the perspective of our individual staff or from the perspective of our individual clients and projects.

Best Small Sales Office CRM Software.

Reviewed on 2017/01/24

I own a small home based sales business with two employees including myself. Many years ago the company I worked for used ACT as their CRM software. As the national sales manager for that firm I was able to make it work but I had to learn to use Crystal Reports to properly mine the data we were gathering.

in 2006 when I left to open my own company and I kept ACT because that is what I was what I knew. But after several hard drive failures that cost me many days of downtime reloading and trouble shooting software I decided to move my CRM data to the cloud. At that point I started working with "Prophet" by Avidian. It worked great for me and was pretty inexpensive by comparison. 2 years ago Prophet converted it's database and wanted to charge me dollars to convert what little data I had. After being a customer for so many years I saw that $ dollar demand as an act of war and went back to using ACT. Again ACT works but it is clumsy for me to keep bouncing back and forth between two software packages ACT and Outlook.

Last year I started working with Eway. It is very similar to Prophet in that it is cloud based and Outlook integrated but Eway offers a FREE version that works wonderfully. The customer service and technical training is second to none and the software works GREAT! And while I am sure I will convert to the pay version before long the free version does everything that I need in a nice concise easy to understand package. I highly recommend this company for small or start up sales offices.

great tool for Outlook users

Reviewed on 2021/04/07

The best BCM replacement available

Reviewed on 2021/10/26

I was hesitant to use eWay since I had never heard of them, but I made the move with the free version to test it and then to the premium version almost immediately because it really fills the needs for my business. The before and after sales support are beyond excellent. I know this sounds like a paid review, but it isn't, the service is just excellent and I have recommended it to other small business owners I know.

Awesome work for a reasonable price.

Reviewed on 2022/08/01

Keeping up with Hospital accounts and Hospital clinics and employees can be an information chase but not with e-way.
It has been great for doing the same on my manufacturing side of life as well.

Why eWay

Reviewed on 2021/07/07

I have used at least 5 CRM systems in companies I worked. E-way would by my favorite if I had to choose again.

eWay - The Way Forward

Reviewed on 2021/02/09

We have found the workflow for users dealing with clients on a daily basis who can identify a new lead can easily pass to sales and start a new sales workflow and interact with the team.

Great replacement for Outlook Business Contact Manager!

Reviewed on 2022/08/01

EWay CRM helps me stay on top of my accounts and my leads. It allows me to build a complete history of interactions and to-do's. Keeps me on my toes!

eWay as a replacement for Microsoft BCM

Reviewed on 2016/10/12

I did a lot of research looking for a replacement to the now-defunct Microsoft Business Contact Manager that our office had been using. Most of them were much more sales-driven and feature heavy than what I needed, not to mention astronomically expensive. For our small company with just 2 sales and support people, we needed something that allowed us to track not just our sales but also our existing customers and their support issues that wouldn't cost us an arm and a leg. What first struck me was the option to do a one-time buy and host the database on our server, which we were already doing. Having it integrated directly into Outlook was important to me as well, I didn't want to have to completely re-learn a new piece of software.

Now that we have been using eWay, I can tell you it was the best decision I have ever made. They were very patient with me as they transferred our old data into the new system and got it set up on our server. They made sure everything was right before we went live and spent a lot of time getting it just so. The transition itself went smoothly for us. Their support has been outstanding and their documentation and knowledge base are fabulous! We did a one hour training session via TeamViewer to help familiarize ourselves with the flow and the differences in how we could use it compared to BCM. That was all it took. I have been able to customize the forms and workflows myself with just a little help from the knowledge base. I am really enjoying using the software and I'm sure that I'll find other great features as I use it more. It looks like it has everything!

Thanks eWay, this has been a great experience for me and your people have been fantastic to work with.