HireHop Reviews

this has saved me hours on quotes. paperwork. it just creates from my templates in a few clicks. and half the templates are even done for me.

Very positive

Very happy with it, once it is set up it is a very efficient tool.

excellent

We manage several thousand assets that are seasonally rented to around 40 productions. They all leave the warehouse within the space of 30 days and return within an equally tight time frame. Therefore we were looking for a computerisation system that would aid the control and checking of our workflow, whilst being easy to implement, easy to learn, could work with multiple concurrent users and would allow seasonal workers to be added with a minimum of cost and hardware.

Before selecting HireHop we ran demos of several of the market leading inventory management and rental software solutions. There are several packages to choose from, including several that have been tailored to the entertainment industry. HireHop quickly stood above the rest as it has been specifically developed by people who have worked in the hire/rental side of the entertainment industry. Therefore some of the processes have been designed to match the workflow, rather than having to change the workflow to match the processes and caveats of a computerised system.

More and more software is becoming subscription based (as opposed to outright purchase of a licence). As part of looking at various software packages we calculated the initial setup costs as well as the ongoing running costs. Had we purchased licenses for an alternative piece of software outright, we would have also needed to purchase a server and when the support period ended we would have needed to purchase additional support. The outright purchase of a licence also tends to have a limit in terms of how long you can get free updates before you need to purchase new licenses for the next version of the software. HireHop is web based on a monthly subscription, therefore we had no server purchase costs, it can be accessed from a low spec device with internet access and a web browser, we have ongoing support, ongoing updates and we can add additional users at any time for a short period (e.g. a busy month).

HireHop manages to pack a lot of functionality into a clean and easy to use interface, the support team have been fantastic at talking us through any queries and every time we talk to them we find out about another piece of functionality and way of doing things. In addition they will take requests for additional functionality with a view to implementation in order to better the service.

If you have come across HireHop, I suggest that you take advantage of the free trial to see what it can do for you!

HireHop was initially tough to use, but once my staff and I got the hang of it, it's very helpful.

Great once up and running

I run a film and TV rental company with OB trucks, packages of kit as well as hiring individual items. I have tried and struggled with other rental software, including PC and cloud based ones and just found them limiting.

A large company that I sometimes sub-hire from, I noticed that their quotes were far better presented and arriving far quicker than they used to, I got intrigued and they highly recommended HireHop to me. They had just switched from another really well known PC based system.

Dubious at first, I was pretty impressed and then after calling support with a question, they talked me through loads more features that absolutely blew me away.

Some great features are:
* How I just scan a barcode on a box and it scans out everything inside it automatically as the software knows what's in a box.
* It automatically adds necessary equipment to a stock item and suggests others items in the correct proportions, even after changing quantities.
* Sending beautifully formatted emails with the ability to add quotes into the email or as a PDF attachment, as well as add attachments.
* The emails I send from the software are addressed from my email address and get stored in my email program's sent folder, as well as on the job they relate to, so that I can view all job emails within HireHop.
* Saving quotes and the amazing copy and pasting in the quote, between saved quotes and even between jobs.
* I can create simple quote lists or organise them into an organised "File and Folder" like structure
* The schedule and diary for each job
* The stock checking and asset management features are amazing and simple.
* The system syncs with accounts packages as well as calendars like on my iPhone, so I can see in my iPhone or Google calendar when I have a job
* The document editor is so simple even I can use it. It even has loads of templates for you to use.
* The barcode features are in a different league to all other software I tried.
* My equipment doesn't need to have barcodes, infact mine is a mixture.
* The PAT testing reports are a life saver, so many times I get to site and they want a PAT test report of all the equipment on-site, now it is just a click of a button to email a certificate over to them
* Very easy to use

There's loads more and I keep stumbling across some new feature or new ways of doing things all the time.

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We've been looking for a long time to find a cloud based system to support our 50+ users and 3 locations. Nothing on the market met our needs but more importantly as we explored the alternatives none of the hire system providers were particularly interested in listening to our needs.

This is where Hirehop are different.

Within minutes of talking with them it was obvious that they were prepared to listen, open to suggestions and their support team guided us through the process of migrating our database across.

The features Hirehop offers are fantastic, From the drag and drop abilities of the supplying list to the comprehensive stock checking module, the workflow has been properly considered and just works really well.

A good software package is one thing but finding a company with great software and great support is another. I would highly recommend Hirehop. Give them a call and they will provide a demo system and then software experts (not salesmen) to support you with training, getting you up to speed.

They are a fantastic team and the help and support has been faultless.
The software is ideal for our business.

Ease of maintaining rentals & stock

Good decision

The service has been second to none. They are always on hand to assist if anything goes wrong or I just need advice.

I am attempting to use the software to track the equipment in my school, what is out on loans, what is going to each show, and manage maintenance. So far so good, but I haven't had a chance to work away at that recently.

It's a good reputable system that does exactly what it's intended