CrowdControlHQ Reviews

Easy navigation. Simple to create posts for multiple platforms. Having an app to log into whilst out and about is fantastic.

Little quirks sometimes appear - long script errors, confused account selection. (few and far between to be fair)

I like how the software API allows every social channel to be monitored al in one place. The analytics and team building functionality is also very useful.

There is some limitations to the software. It could do with some better posting functionality, the user interface is not the greatest and can be confusing to use. The ability to have direct messages being assigned over multiple team members would be beneficial.

When CCHQ was introduced to our company, we were not sure what the programme could do for us, however once the team were trained (Via the CCHQ training video), we were ready to start posting. We operate in many different boroughs and locations across the UK. It helps that we can have multiple users managing content for their own areas/boroughs, and are able to select multiple social media accounts to post content across.

When uploading images, you are unable to alter the image once uploaded (to change from vertical to horizontal or vice versa) and once posts are validated, you cannot edit them. It would be nice to have a functionality to edit validated posts. Also an App would assist when it comes to validating posts. At present one receives email notifications when posts are ready to be validated, however if one had an App on their mobile which provides notifications that would be easier to manage if one was not in the office at their PC.

I use this system daily, it allows me to see and process a lot of information. Over 100 people use this across the business, from our depot teams to marketing teams and it allows me to control access to social media across a multiple of platforms. The analytics section is the one I also use a lot and it is great that I can pull raw data to analyse on a monthly basis, the new dashboards are really insightful to. The recent update to the admin section has made the process a lot smoother in setting up new accounts too. If I ever have a query the support desk is always timely in getting back to me and addressing the issue.

There isn't anything that i dislike the least really. It meets our needs as a business and anything I've disliked in the past has been addressed.

The software is laid out is a usable way. The features are up to date with the Social Media APIs. The support with the software is extraordinary - the staff are very helpful.

you can post on multiple channels and good highlighting characters easy to login, good for seeing scheduled posts

sometimes slow and hard from mobile phone , scheduled posts sometime take a long time to load to, apart from running slow it seems ok

CCHQ encompasses everything you would need to effectively manage social media clients whether small or large scale. It is set out so that specific teams can be assigned to specific accounts and there are different filters which you can apply and the reporting features are also pretty good too.

If dealing with a large volume of messages at one time it does have some functionality issues with answering and seeing what may have already been answered but alot of these issues are being addressed.

Simple to use and allows me to manage numerous accounts in one place in order to keep an eye on what is being posted and prevent anything going out that shouldn't

Doesn't allow many features such as Facebook Carousels and Twitter polls which are commonly used throughout our strategy