Amazon Chime

4.4 (123)
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Online meeting & video conferencing solution

Overall rating

4.4 /5
(123)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

87%
recommended this app
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123 Reviews

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Another Fantastic service by Amazon. One of the Best Video Conferenceing Service.

Reviewed on 2020/06/10

As per the current scenario were many big same offering products failed to provide security. Here...

As per the current scenario were many big same offering products failed to provide security. Here we have Amezon's which is recognise in cloud services hence we can assured to get best security.

Pros

Works on all platforms. Easy to use. Meeting record ing feature and many more......

Cons

Nothing as of now! But scenes we have hard lot of security bridge news we feel cautious about the the new options.

Simon
Overall rating
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simple to use and reliable video call & messenger for your company

Reviewed on 2021/02/26

Overall we do all our video call (strong increase during the pandemic) and most of our collaboration...

Overall we do all our video call (strong increase during the pandemic) and most of our collaboration within groups (chat groups / direct messages) with Chime.
It works really well, at is seamless integrated into outlook and mobile devices - which makes it easy to join calls - even when you are on the go.

Pros

One of the easiest to use video call and chat tools
Easy to join via browser, telephone, mobile apps, desktop
Outlook plug in to include chime credentials automatically in calls which prompts you to join the upcoming call
Intuitive screen-share
Easy on the bandwidth as you can decide to deactivate other users video feeds and retain screen-share
Chat groups / direct messages

Cons

From partners I heard the desktop MAC software has some issues
A minor bug when editing pasted join information in the ad hoc "join call" prompt

Mithilesh
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Not recommend To use Amazon Chime

Reviewed on 2020/07/21

Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like...

Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like audio quality and vedio (if more than 10).

Pros

Good to manage contacts within the same organization. It is fast and easy to chat more than two contant.

Cons

Recently it started to hang, freeze and low audio call quality. You have to click twice or thrice on Audio call icon to call your contact.

Rajat
Overall rating
  • Industry: Alternative Dispute Resolution
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazon chime experience

Reviewed on 2023/11/16

more over everything is okay i literally used this app and i love its graphics, different types of...

more over everything is okay i literally used this app and i love its graphics, different types of new emojis and i will suggest to all my friends should go for this app and also it has a satisfaction for users

Pros

While talking about Amazon Chime i always think that its a perfect application or software to have a sweet conversation and makes a melodious voice of your tone like quite natural or we can say that its features are amazing and some more things i want to say about it which i like at my experience is that me and my friends are staying in a very distance place so we are always bussy for our works but everyday when we get up of sleep we had a conversation on amazon chime we had a cup of coffee and it make our day whole day bright and when ever we are missing them in some occasion we just make a video chat to them and this application is so good in it self that we not even get bored to talk and we get 30 days free trial of pro version

Cons

Amazon chime is a useful app for me but also there is some faults which i think company may launch an update for it like i can share screen to 1:1 so i think it should be little increased in the next update

venkanna
Overall rating
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tool for business meetings

Reviewed on 2021/07/13

Overall I can summarize that this is a good app for business purpose, but it need improvements.
Call...

Overall I can summarize that this is a good app for business purpose, but it need improvements.
Call organizer needs more control on calls. But this is very user friendly app and a good source for business organizations.

Pros

I use this app daily . The best thing in this software is we can share the content very easily.
Some of the pros are :
1. Easy file sharing
2. Quick group creating
3. Screen-sharing is easier for individual or a group call
4. We can link the Chime addons to outlook directly and plan the calls.

Cons

Though Chime is a good app I found some difficulties while using. Some of them are :

1.Limited video visibility- during video call on desktop only 16 people can turn the video on and when it is on mobile only 8 can access
2. High data consumption.
3. Call organizer don't have complete control on chime calls, any user can mute the other user or can take over the screen sharing.
4. Late notifications on mobile or sometime the will never.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazon Chime

Reviewed on 2022/07/04

Good in terms of easy installation over the mobile device ,desktop and laptops

Good in terms of easy installation over the mobile device ,desktop and laptops

Pros

Frequent calls and meetings can be done by one click by searching the teammate in search tab, share screen & control remote desktop (1:1 only) Have a good option for Receiving an autocall during the meetings. and it provides an option to chat and raise a hand for doubts. share file can be done instantly.

Cons

it wont support for other users, it supports only amazon employees and organization.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

default collaboration tool

Reviewed on 2021/07/26

Easy to setup for quick usage, works on most platform without issues.

Easy to setup for quick usage, works on most platform without issues.

Pros

Light and stable. simple interface for users with little technology pre-requisite. fast and stable even on low internet bandwidth.

Cons

Compared to other peers, this tool could be enhanced with more features and better user interface for advanced users. perhaps a mode for simplified usage and an advanced mode for users with more features needs.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User friendly

Reviewed on 2023/06/27

Well suited for online meetings, presentations, or just chatting with friends or family.

Well suited for online meetings, presentations, or just chatting with friends or family.

Pros

It`s very easy to use for joining online meetings. High-quality video and reliable platform.

Cons

The free version is good but you have to pay so much more for additional features.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Work Messaging App

Reviewed on 2019/04/14

A+

A+

Pros

Amazon Chime is ALWAYS up at my law firm. We have about 10 attorneys and 15-20 paralegals, and we use chime for everything that doesn't need to be put in an email. I love that attachments can be dragged and dropped so easily.

Cons

There is nothing I don't like about this software.

Verified Reviewer
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I like it

Reviewed on 2022/04/13

I can have my meetings without problems

I can have my meetings without problems

Pros

I like it because I can have my meetings without problems

Cons

there is nothing i don't like...........

Christine
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Chime Me

Reviewed on 2021/01/30

Overall its very easy and simple to use. I can contact fellow leadership when I need to quickly....

Overall its very easy and simple to use. I can contact fellow leadership when I need to quickly. Its convient to use either on mobile phone or laptop. I have it downloaded on my phone for easiness of contacting other managers when needed to. Its easy to add links or files.

Pros

The product is easy to use and opens up quickly. Its easy to search for someone and add them to your contacts. Its easy to download and install on PC or laptop. I liked how you can also customize the sound for your notifications when receiving them.

Cons

Sometimes the connection goes in and out. Other then that I feel like there's nothing I dont like about it.

Prajwal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best platform for communication with the team in any organization.

Reviewed on 2022/04/10

My overall experience with amazon chime in the past 2 years has been amazing.

My overall experience with amazon chime in the past 2 years has been amazing.

Pros

Amazon is chime is very easy to use and the user interface is very friendly, all the major options like audio and video settings are directly accessible from the home page making it very comfortable and user friendly.

Cons

Amazon chime is overall amazing to use but a few themes added to it would make it even more attractive.

Patricia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This product is not dependable and when there are issues Amazon support team are the absolute...

Reviewed on 2019/11/06

Terrible response time and customer support
If your phone system is completely down you cannot even...

Terrible response time and customer support
If your phone system is completely down you cannot even find anyone to speak with and then when yoiu enter a ticket 30 - 60 minutes later you get an email that says they received your ticket and will get back to you with 48 - 72 hours.

How is a company supposed to do business with no phone system?

We have not switched to another product YET...we have not phone to call other products....

Pros

The entire company dislikes this product - nothing at all!

Cons

The Amazon support team is the worst response team I have ever worked within 40 years of customer service.

I would not recopmmend this product or anything that Amazon does outside moving product.

MANJU
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for team communication and collaboration

Reviewed on 2021/08/12

Good application for instant messaging and calls & also usage based pricing.

Good application for instant messaging and calls & also usage based pricing.

Pros

Cost-effective and easy to set up. Mobile app is also available. Good quality audio, video and screen share. Easy to join & create meetings. Can be used for instant messaging.

Cons

Sometimes it takes much time to load and connect.

Stephen
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazon Chime For Customer Service

Reviewed on 2022/08/27

My overall experience is that Amazon prime is a finely tuned machine and does exactly what it was...

My overall experience is that Amazon prime is a finely tuned machine and does exactly what it was designed to do.

Pros

I like the Amazon trying because you could communicate with the team and the team leaders to get advice or give advice. It was a great way to keep your day moving in the right direction and get help when needed.

Cons

Did not really have any issues with chilling everything went very smooth and amazingly good.

Jillian
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

An Outstanding Option for Video Conferencing

Reviewed on 2021/08/05

Excellent experience, but not partial to this platform over others.

Excellent experience, but not partial to this platform over others.

Pros

I liked how Amazon Chime offers noise suppression and blurs your background. I also enjoyed the features of screen sharing and you can share large files via chat.

Cons

I did not like that there is no live captioning or transcripts for meetings that should be automatically transcribed for ADA purposes.

Thiago
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A highly understated corporate communications service

Reviewed on 2019/06/06

A highly understated corporate communications service with a simple, user-friendly interface, and a...

A highly understated corporate communications service with a simple, user-friendly interface, and a remote collaboration tool differentiated from competitors, making it a great choice depending on the company's needs.

Pros

The collaborate remote features available on the tool.

Cons

The lack of integration with the main corporate tools of the market.

Michael
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazon Chime Review

Reviewed on 2020/03/18

Pros

It is very easy to connect with a client and the video speed is very quick.

Cons

Sometimes it lags out for apparently no reason but that is very rare and it seems Amazon has fixed it.

Shelby
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazon Chime has made video meetings easier

Reviewed on 2021/02/09

Amazon Chime has definitely helped in the business meeting department especially due to the current...

Amazon Chime has definitely helped in the business meeting department especially due to the current pandemic. It has made business meetings via video much easier.

Pros

Amazon Chime has made life easier for our business meetings. It is easy to use, easy to install and makes video conferencing for a business meeting much easier.

Cons

I have found no cons with Amazon Chime as of now, but can update as we continue to utilize the service for our business meetings via video.

Pamela
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Check out Amazon Chime for online meetings

Reviewed on 2021/11/04

Pros

I like Amazon Chime because it is easier to set up and very user-friendly. We have a few meeting attendees that are not the most tech-savvy but it matters not. Chime is super easy to use and understand and I would recommend it to others.

Cons

The video seemed to lag a bit initially but straightened out by the end of the meeting. Might have been a connection issue on our end but was not sure.

David
David
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazon Chime Review

Reviewed on 2019/07/25

We used Skype for business prior to this and we experienced a lot of difficulties in accessing...

We used Skype for business prior to this and we experienced a lot of difficulties in accessing certain features.

Pros

I like that it replaced Skype for us. There is also a messaging part of this that I do like.

Cons

Going into this initially was a bit complicated.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CONVENIENT TOOL FOR LARGE COMPANIES

Reviewed on 2019/02/14

My experience has been positive. I highly recommend this software to large companies.

My experience has been positive. I highly recommend this software to large companies.

Pros

I love that all of our offices can connect from every location. We are able to meet face to face and share reports easily and quickly with no glitches. We can also set reminders on our phones so that we remember when the next meeting is.

Cons

There is nothing I dislike about this software.

Shubham
Shubham
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best App for Office Meeting

Reviewed on 2021/07/25

Overall good product from amazon and it's improved day by day.

Overall good product from amazon and it's improved day by day.

Pros

I use it for video conferencing and their video and audio quality is best if your network is not properly working.

Cons

Not all the people use chime so this is not good for me and sometimes noise cancellation feature not work properly.

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

New User to Chime - Very Happy

Reviewed on 2019/01/15

Pros

I started using Chime about a month. Between the easy to use interface, integration into some existing applications, and the mobile application, I love it!

Cons

I am a fairly new user and have not found any negatives. I feel I have used it pretty extensively and it has held up great.

Ceppy
Ceppy
Overall rating
  • Industry: Mining & Metals
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Excellent alternative for online meetinf

Reviewed on 2021/12/16

Great alternative for online meeting, fast and light apps.

Great alternative for online meeting, fast and light apps.

Pros

Light and less resourcw usage, easy to use, has web & native app version.

Cons

Always ask audio / video option each time join session (shall remember from previous selection)