3 reviews

Hotelchamp

Software solution for driving direct online hotel bookings

4,3 /5 (3 reviews) Write a Review!
Overall rating
4,3
/
5
Value for Money
4,7
Features
4,7
Ease of Use
4,3
Customer Support
4,3
100% recommended this app
3 reviews
Ric V.
Industry: Hospitality
Company size: 51-200 Employees

Since we started working with Hotelchamp we have established a huge growth in conversion

Used Weekly for 1+ year
Reviewed on 2017/04/28
Review Source: Capterra

Huge improvement in conversion

Pros

What I like most about the software is the direct results it brings. It learns you that small changes can lead to big results. Since we started working with Hotelchamp we do not only see positive results in conversion, but we also learn how we can drive conversion. Hotelchamp is not a service that you pay for, it is a partnership where we learn from each other and try to reach the best possible results.

Cons

It takes time and effort to reach goals. Getting enough data from test results sometimes takes a long time, but in the end is definitely worth it.

Response from Hotelchamp

The team here at Hotelchamp is thrilled to hear such good feedback, and we¿re proud to be collaborating with your hotel!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brandon W.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Software that can increase bookings via your website property customer support desk that is helpful.

Used Monthly for 1-5 months
Reviewed on 2017/05/16
Review Source: Capterra

Pros

The tools are useful and quite targeted to the user. You can drive key unique selling points and customise your message.

Cons

Had a few issues with Booking button as they had not formed a partnership with Hotelchamp just yet. This has bee resolved though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Philip V.
Industry: Hospitality
Company size: 51-200 Employees

With Hotelchamp's technology we increased our direct bookings, which is great!

Used Weekly for 6-12 months
Reviewed on 2017/05/01
Review Source: Capterra

With Hotelchamp's technology we can easily convince our website visitors that booking with Stayokay has many advantages. Because
of this we increased our direct bookings, which is great!

- Philip van Slooten,
Online Specialist Stayokay

Pros

Fast implementation, fast changes.
Quite flexible, you can change the tools in the design and communication of your brand
The testing possiblities, to make progress.
Personalization possiblities

Cons

Some tools are still in developing phase, so sometimes there still come errors up.
With a lot of hostels and a lot of tools it can become quite complex, also with testing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10