Accelevents Reviews

Customer Service was great. When I had questions on functions or how my event was going to run, I got a response quickly and they were very easy to work with. I look forward to using Accelevents for my next fundraiser.

We have used Accelevents for 3 events, actually encompassing 8 different online auctions. They have been great to work with and very quick to answer questions. We are a small nonprofit in a smaller market, so we appreciate their low cost, but feel their product is top shelf. Our (not tech savvy) patrons have found the platform easy to navigate, and love the addition of mobile bidding to our events. We recommend them to every who asks about our experience, and will continue to use them.

Instead of cancelling a time consuming, expensive in-person auction, we moved to an online solution and saw a greater profit, with less work and less expenses.

I have had nothing but great experiences with Accelevents. I logged on one night around 10 PM and was having problems changing something. I chatted through the on line help and they continued to try to help me resolve my issue. ( I am sure it was more user error than software). The gentleman I was working with told me he would personally adjust what I was trying to do by the next evening. Sure enough the next day my changes were made.

we were able to raise money by using this software for a silent auction. It was simple to tell people about how to bid and they were excited to keep getting text messages if they were outbid.

Overall a great product with lots of features, and it is easy to setup and use for both small and big events

Horrible customer seervice

Great overall experience. We hit our fundraising goals in our one week auction and our bidders really liked the online and mobile Accelevents experience.

Absolutely fantastic. In the past we have never made over $900 on our silent auction portion of our reverse raffles ... with Accelevents, the past 2 years we have raised $2900 and $1900. So well worth the money.

I started out a fan of this software. I used this in March of 2020 to do a silent auction for our nonprofit. The platform worked pretty well and seemed reasonably priced.

One thing during that experience did rub me the wrong way. I was chatting with Accelevents' [SENSITIVE CONTENT HIDDEN]. He made a rude scoff about how someone might not have an email address. I explained to him that we serve the elderly and disabled population and that many of them may not have an email address. It didn't feel right.

Fast forward now (November, 2020). I started setting up my second auction. When I went to activate it, they had increased their pricing by 35% in just eight months! I can appreciate a rate hike, but this seemed extreme.

Therefore, I asked customer service if they would work with me on the pricing since I have been a proponent. They straight out said no.

I'm moving on to another platform. I miss the days when customer service mattered.

We hosted an event and utilized Accelevents for ticketing and managing our silent auction. Ticketing was easy to set and we could customize per our specific needs. Silent Auction set-up, execution and checkout was the easy, straight forward and user friendly. Customer service and help options were phenomenal….it's old school customer service....hard to find these days. We will use Accelevents for ALL our future needs.

The non-profit organization where I work has used AccelEvents for a variety of events and purposes, including silent auctions, drawings, and text-to-give for small and large events. The most absolutely consistent factor has been the customer service - they are awesome! They are always quick to reply and generally are able to help me find an easy solution. In terms of the program, it is easy to use and we have had interns and volunteers trained and using the program within minutes at our events. The look is clean and smooth, and the back-end interface is relatively intuitive and straight-forward. The cost is also perfect, especially for a small non-profit with a limited budget, as the low flat fee allows us to know our costs up-front and keep the majority of what we raise to put toward our mission. We've tried a few other programs but you cannot beat the value for this product.

Very good, easy to chat with an associate for assistance at any given time. I would definitely use this product again!

Accelevents has made a huge difference for my fundraising events. It is so easy to put together an event and set up tickets. Since this is a school event I have to keep close track of purchases and profits, and Accelevents makes it easy! Their percentage they take is pretty low compared to other event sites, and you can automatically work it into ticket prices through the website. Their customer support is also very helpful.

I volunteer with a number of local non-profit organizations and often find myself working on silent auctions. For the past couple of years, I have looked into solutions for moving our auctions online, in order to increase visibility and participation. But most of the solutions would cost us the bulk of our fundraising. For small community organizations like PTOs, the giant platforms are just not a viable solution.

Then, I found Accelevents. Exactly the type of solution that I was looking for, at exactly the right price. Set-up was easy and didn't require any huge investment in time or cost. I could build our auction at my own pace, as items became available. The user experience was equally as simple -- without requiring cumbersome account set-up from people who wanted to participate in the bidding. And the text-to-bid option was a huge bonus, making the bidding process simpler and more exciting. When people are busy enjoying themselves at a party, they don't want to be running around checking clipboards. With text notifications and bids, they didn't have to! The bidding came right to them!

The integration with Stripe made the check-out process much simpler and faster for everyone involved. Our entire auction was closed out in under 24 hours, even when half the participants were not actually at the event. (That was a huge win too -- people did not have to be at our sold-out event to participate in the auction!)

Finally, the support I receive along the way was exceptional. Questions were answered within hours -- and often within minutes.

I would HIGHLY recommend Accelevents to anyone looking to bring their auction --of any size--online.

Our collaborative fundraiser raised moneyfor each of 8 collaborators, with additional funds generated from offline purchases of paintings after the auction was over.

In addition, this software helped each of our collaborators to build a better networking relationship with each other.

The overall experience with Accelevents is phenomenal. Their pricing is straightforward. The platform is clean. The platform is very easy to use.

We used both Auction and Raffle feature of Accelevents for Altera's Annual Fundraiser Golf Tournament. Jonathan and Zach have been very supportive and very prompt in answering our question. We really appreciate extended support during and after the event.

Website is very easy to use. Mobile bidding is the way to go in this era of technology. Texting feature was the most helpful and hassle free way of bidding on your favorite item or submitting the raffle ticket. It saved us a lot of trouble of signing up the participant for an account, before they can bid. Accelevents have made this process very easy. However, it would have been nice to be able to bid online too, since few participants accidently gave submitted their office number, instead of mobile number.

There were few glitches but the team was very fast in addressing them and finding a workaround very quickly.
The team is always thinking ahead of demands from the customers! Which is very impressive!

It would be nice to see what they have more to offer in future revisions of their product. I would recommend using Accelevents for your next auction/raffle events.

It was a good entry inexpensive platform. Selected because of the ability to used their streaming service. Found the lack of flexibility with some features to be frustrating