MIE Trak Pro Reviews

MIE Trak Pro

4.6 (159)
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ERP software for manufacturing businesses

Overall rating

4.6 /5
(159)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.7/5

98%
recommended this app
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159 Reviews

Robin
Robin
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MRP/ERP Made Easy

Reviewed on 2021/09/08

Pros

This is an of the shelf product, simple installation and implementation

Cons

A free trial will help with potential new customers

Response from MIE Solutions

Robin, Thank you for your feedback. We are glad that you found the installation of MIE Trak Pro simple and easy! As for your suggestion regarding a free trial, we have considered this and find that, due to the nature of ERP software and the setup required, it is very difficult to offer a free trial without training and implementation help. However, we are always considering new ways to help potential customers get comfortable with the layout and navigation of MIE Trak Pro. Again, we appreciate your feedback. Please contact me if you need anything at all. –Scott Pierson, COO

Diane
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2023/08/11

My experience has been very positive thus far. I've used many accounting software packages over...

My experience has been very positive thus far. I've used many accounting software packages over the years and I like the flexibility of this one.

Pros

I like being able to look anything up in a multitude of ways and the ability to sort databases by most fields. The customizable reports is a very nice feature although not always the easiest to create but Customer Support was very helpful.

Cons

After reconciling bank accounts, it would be nice to print just one (1) report showing that the account is reconciled and detailing all of the cleared transactions (outstanding transactions would be nice to see as well on that report). I currently have to print (5) separate report to get this information.

David
Overall rating
  • Industry: Mining & Metals
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mie Trak Pro Review

Reviewed on 2016/09/23

Pros

The experience with Mie Trak Pro has been very positive. It has a great amount of functionality than many other ERP softwares cant do. Well built for sheet metal fabricators. We like their ability to respond to issues and customizations

Cons

Lack of sound documentation when setting up for the first time.

William David
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From start to finish

Reviewed on 2023/08/11

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has...

We have use MIE Solutions since 1997. It was implemented in stages. The MIE Solutions team has always been there for support, weather it be questions on the phone or logging into your system remotely and helping with training or problems.

Pros

We have used there product since 1997.It takes the product from quoting to order entry , work order,scheduling, purchasing material, outside process,inspection, shipping and invoicing.Job history and time tracking

Cons

There is not really anything that sticks out.

August
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Straightforward useful and highly customizable

Reviewed on 2023/08/14

MIE Trak enables exceptional real-time KPI tracking so I can see the data almost any way I can...

MIE Trak enables exceptional real-time KPI tracking so I can see the data almost any way I can imagine!

Pros

The interactive abilities of MIE Trak are immediately better than most competitive products. The ability to develop critical queries and dashboards to run the business make this product my go to for ERP!

Cons

Wish we could have implemented more faster. It's hard to figure out exactly what you need until you've run into a wall. Usually those can be fixed pretty quickly.

Werner
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Contour's Review

Reviewed on 2023/08/10

Overall, very satisfied with MIE Track Pro.

Overall, very satisfied with MIE Track Pro.

Pros

I like the structure and ease of use. Everything is very seemless and works well from one module to the next.

Cons

Arranging some of the sequences. Both on the quote and in the router.

Response from MIE Solutions

Werner,

Thank you so much for your review of MIE Trak Pro. It is our pleasure to have worked with you and the Contour team for over 15 years! We are always looking for feedback from our customers, so we appreciate your comment on arranging sequences on the quote and router. If this is something you'd like to see improved in upcoming releases, I'd be happy to submit a request to our development team for consideration. If there's anything else we can help you with, please contact me any time. Thank you, again!

Best,
Scott Pierson, COO

Richard
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy Customer

Reviewed on 2023/08/10

Excellent, highly recommend

Excellent, highly recommend

Pros

The integration of every aspect of our business

Cons

Customer service, creating a ticket, It is nice to be able to talk to a human form the onset if we h ave a problem instead of an automated ticket

Response from MIE Solutions

Richard,

Thank you for your positive review of MIE Trak Pro. We are so glad to hear that you're a happy customer. When it comes to support, we completely understand the desire to speak on the phone with a technical representative. Our goal is that each ticket is addressed with a phone call from our team, not just an email. If you have any other concerns, please reach out to me any time!

Best,
Scott Pierson, COO

Dwayne
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very satisfied customer

Reviewed on 2023/08/14

We are now able to keep better track of labor cost, inventory, time keeping, and overall profitabili...

We are now able to keep better track of labor cost, inventory, time keeping, and overall profitability of the business.

Pros

The ability to track every aspect of the business and the ability to easily customize reports to our specific needs. This is a very powerful system, but you can use as much or as little of as you need.

Cons

The integration with our existing business process was somewhat of a challenge.

Rich
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MIE User 23 of 23 years

Reviewed on 2023/08/14

Been very good. Mie is always available for tech support and go above and beyond for any requests...

Been very good. Mie is always available for tech support and go above and beyond for any requests we have had over the years.

Pros

MIE is a full featured easy to use software package. From quoting to invoicing we utilize this software to run our entire business.

Cons

SQL Database based. SQL can be slow at times for queries on large databases.

Joel
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak user for 20 years

Reviewed on 2023/08/12

Pros

All features are important to the overall quality of the parts we fabricate and operation of the company. This software has help us maintain our ISO certification.

Cons

I have zero complaints with MIE Trak Pro

Tom
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Correct Purchase

Reviewed on 2023/07/18

Overall very happy with MIETrak and how the implementation went. We compared it with global shop...

Overall very happy with MIETrak and how the implementation went. We compared it with global shop solutions, Proshop and E2. it was the more expensive of those options but i am confident we made the right choice.

Pros

Very expansive platform that has more features than we currently need but the fact that we get everything out of the box was a big plus for us. It also fit in well with how we were currently running our business so the learning curve was not large. but it has helped us speed up in the bottlenecked areas we struggled. We are a small jobbing shop with only 5 staff and while MIETrak seems like a product the big companies with set standard procedures and lots of admin support should use, it has fit in with our small agile team well.

Cons

The standard reports and reporting features are limited out of the box and without knowledge of SQL we rely on MIETRak to write them for us. This is not a problem but Purchase order receiving is only available in the pro user license and we plan to have all staff receiving in goods. I made an assumption it would be in the kiosk license. The work order nest feature doesn't quite work how we would like it but have found a work around that suits us. it is slow to issue materials to multiple jobs this way and a feature like log out multi work order but for BOM would be great.

Response from MIE Solutions

Tom,
Thank you very much for the great review. We are glad to hear that you still feel confident in your choice to work with our team! We also appreciate your feedback regarding features and functionality within MIE Trak Pro. We would be happy to dive deeper into that BOM feature with you. Our team will call you to discuss your exact needs for an accurate assessment and representation with our development team. Thank you, again, for taking the time to write this comprehensive review!

Best,
Scott Pierson, COO

marc
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Metal Integrity Review

Reviewed on 2023/04/26

We would definitely recommend MIE Trak to anyone in the metal fabrication industry.

We would definitely recommend MIE Trak to anyone in the metal fabrication industry.

Pros

For businesses in the metal fabrication industry MIE Trak is an excellent business system. All modules are relatively easy to use.

Cons

The report writing is not very user friendly.

Response from MIE Solutions

Marc,

We appreciate your review of MIE Trak Pro and are glad to hear that you find it to be an excellent business system for the metal fabrication industry. Thank you, also, for your feedback on our report writer. If you could reach out to me directly, I'd love to know what you think may help improve your user experience with that feature, so I can share that information with our development team. Also, please contact our support team if you need assistance with creating a custom report. They would be happy to help!

Thank you again,

Scott Pierson, COO
[email protected]

Mary
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great value with many options and features

Reviewed on 2017/07/10

Great value, I spent a lot of time researching the various options out there, and this still is the...

Great value, I spent a lot of time researching the various options out there, and this still is the best value product I've found.

Pros

Great integration between various modules; transitioning from quote to sales order to work order to invoicing is very smooth. Customer support is great, usually same day - at least within 24 hours. If a change in the system can help you use the system more efficiently, they will consider it for the next update and try to make it happen. You can pick and choose which modules you use and it integrates well with Quickbooks.

Cons

It is somewhat difficult to train team members, especially those who aren't as experienced with computers and databases. Some features don't work as well if you have higher volume production runs, and if your materials are slit coil material or wire, but this can be worked around.

Lawrence
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Powerful software for a business that wants to control a lot of information. The possibilities...

Reviewed on 2018/02/22

I have 25+ users so the annual maintenance and support fee is expensive. However, the support is...

I have 25+ users so the annual maintenance and support fee is expensive. However, the support is outstanding. Any one of my users can request support directly with Mie Solutions and a tech will remote in to the user's desktop and walk them through the problem, which is usually not a software issue, but user error. This remote in feature is built into the software. Excellent support!

Pros

Powerful and feature packed. Our business has grown over 50% (coincidentally) since implementing MIE Trak Pro and the software has handled the growth without a problem. More users, more transactions and more parts have not bogged down the system. The seamless integration from accounting to purchasing to manufacturing to shipping is excellent.

Cons

A powerful package takes a lot of time and energy to implement. This is not something a busy company can do overnight and the learning curve is a bit steep. I think this would be the case with any complete Accounting+MRP system.

Mark
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tigmasters Review of MIE Trak

Reviewed on 2017/02/21

We have been using MIEtrak for over 20 years and we are still finding new ways to utilize the...

We have been using MIEtrak for over 20 years and we are still finding new ways to utilize the software in our business. The product has streamlined quoting and job tracking. We can give our customers quotes in minutes or an instant response when they need progress reports. It has also made us able to find old project info within minutes, even jobs from 15 years ago. We utilize the product in our Sales, Billing, Engineering, Shipping and Accounting offices. It ties in all aspects of our business and has helped us become the place we are today.

Pros

Very knowledgeable staff. They always can solve our problems and answer questions.

Cons

We are in Michigan and they are in California. This time difference has caused us to have some increased time waiting for support. Although, recently we have been noticing them getting back to us much sooner with help.

Verified Reviewer
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mietrak Pro Review

Reviewed on 2018/10/30

Pros

This software is very reliable and capable of generating many reports to help us with daily tasks and decisions. Most importantly the support we receive from the team at MIE is excellent.

Cons

There is nothing I dislike about Mietrak, however, it's only as good as the info you put in, so everyone has to be on board.

Response from MIE Solutions

Valued Customer-

Thank you for your wonderful feedback and for reminding anyone who is looking for a solution that having a supportive team is key to ERP success.

Our technical support representatives appreciate your feedback and will continue to provide excellent service to you and your team!

It is an honor to work with you and we look forward to continuing this wonderful partnership!

-The MIE Solutions Team

Paul
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adding Structure to an Agile Solutions Based Advanced Manufacturing Company

Reviewed on 2017/02/08

MIE Trak has enabled us to take make a huge growth transition in our business. We are an agile,...

MIE Trak has enabled us to take make a huge growth transition in our business. We are an agile, design-based manufacturing company, and always found it too difficult and time-consuming to put processes around what we did on a day to day basis. We persevered with a fragmented and inconsistent collection of spreadsheets for far too long. Now, working through MIE Trak right from the quoting stage, all information is captured from sales intent right through to manufacturing then delivery, giving our people a consistent framework to work within.

Pros

Simplicity and ease of use.

Cons

The distance between us and the vendor has sometimes made it difficult in terms of support and we have had to work things out ourselves. Local support for the product would be much better.

Keith
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplicity .

Reviewed on 2018/08/02

The ability to have everyone at our company working from one system.

The ability to have everyone at our company working from one system.

Pros

The ability to gather so much information from this software is just remarkable. What took hours before now takes seconds. Without this software we would be just guessing when it comes to scheduling and all other functions to run our business. There is no more guessing and our customers get the true answers based on facts .

Cons

There is not much we like least about the software. Me personally I would like to be able really understand how to make my own quick views without always asking your team for help.

Daniel
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2021/10/14

Mie trak support team has always been very helpful and good at what they do! as well as their sales...

Mie trak support team has always been very helpful and good at what they do! as well as their sales team.

Pros

We use this daily for shop scheduling, Inventory management of over 8,000 items. And for shipping/ Invoicing of our products.

Cons

Overall pretty satisfied with this product.

Response from MIE Solutions

Daniel, thank you for your kind words regarding both MIE Trak Pro and our support and sales teams. We hope that you have continued receiving great support over the past 2 years, since writing this review. If there is anything that I, or our team, can help with, please contact me any time. –Scott Pierson, COO

Steve
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE ERP software

Reviewed on 2018/11/09

I have used MIE for many years and have recommended the software to other companies.

I have used MIE for many years and have recommended the software to other companies.

Pros

The total control over our business. It answers all the questions needed to be in control.

Cons

Not checking for any issues when updating the software.

Response from MIE Solutions

Steve-

Thank you so much for your feedback and for recommending MIE Trak Pro to others. We truly appreciate your loyalty and support!
We are continually striving to fix any issues discovered in the software before releasing updates.

Thank you for taking the time to let us know how we're doing; we look forward to continuing our partnership with you!

-The MIE Solutions Team

Shane
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect solution

Reviewed on 2019/07/25

As the Company, 'Ad-Tek Products' has grown year in year out. Having the right software is...

As the Company, 'Ad-Tek Products' has grown year in year out. Having the right software is essential - This software is a god send. Being able to have everything on one software platform - From quoting to invoicing We have used MIE Solutions software for over 10 years.
We started of with 'MIE quote it' then after 3 years moved to the 'MIE Professional' Platform and have'nt looked back since. The software is reliable and functional
and most importantly the staff at MIE Solutions provide effective and prompt support.

Pros

Easy to use.

Cons

Nothing.

John
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak

Reviewed on 2019/09/26

We have been using the software now for a number of years & find now that our business would not be...

We have been using the software now for a number of years & find now that our business would not be able to function with out it

Pros

Ease of use once you have had the training

Cons

To many options its a catch all type of software

Response from MIE Solutions

John, Thank you for your kind words about MIE Trak Pro. We are glad that you have found it easy to use and we hope that your business is continuing to thrive with the help of MIE Trak. Please contact me if you need anything at all. –Scott Pierson, COO

John
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Changing software is never fun but these guys were great.

Reviewed on 2018/07/18

We consolidated from using three separate software systems to using one that performs all those...

We consolidated from using three separate software systems to using one that performs all those functions and more.

Pros

It is an all in one software, you can use what you want and use other features later as your ready. It is very capable. The software is very intuitive, things are where you would expect them to be.

Cons

We often quote long lists of parts and quoting many items at one time can be very time consuming.

Jo
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CPL Review

Reviewed on 2019/08/23

As a business we have found MIEtrak to be very beneficial for our production ensuring we have a...

As a business we have found MIEtrak to be very beneficial for our production ensuring we have a history of all our builds and the parts use on each one.

Pros

The ease of use and the fact that you can search using various options, makes finding the information required a breeze.

Cons

When creating a purchase order it automatically searched for a Customer as opposed to a supplier.

Response from MIE Solutions

Thank you for the review!

Angela
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIE Trak is the software to use!

Reviewed on 2017/02/21

We have used MIE trak for quite a few years and it has help put things in place from the start of...

We have used MIE trak for quite a few years and it has help put things in place from the start of an order to shipping out the door.

Pros

Easy to use and helpful staff. Tracks all inventory inside and outside of the business, which has been huge for us.

Cons

Accounting feature was not where we needed it to be at the time when we started, and would like if some features loaded faster to save time.