--- description: Learn how Help Desk Migration can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Help Desk Migration Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Database Software](/directory/459/database/software) > [Help Desk Migration](/software/107273/help-desk-migration) # Help Desk Migration Canonical: https://www.getapp.za.com/software/107273/help-desk-migration Page: 1 / 6\ Next: [Next page](https://www.getapp.za.com/software/107273/help-desk-migration?page=2) > Help Desk Migration is an online data migration service that enables fully automated data transfer between various help desk systems using a robust wizard > > Verdict: Rated **4.8/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Help Desk Migration Help Desk Migration is fully-automated, enabling organizations to quickly and safely migrate tons of information within a few hours and without additional software. The platform offers a free demo migration that allows users to see the actual results of migration before purchasing the service. Users can choose between fully automated migration, custom migration, or manual migration by uploading CSV-files. Help Desk Migration eliminates the need to manually move complete customer support activity history from existing help desk platforms to new systems. Organizations are able to migrate customers, tickets, and all customer communication without any programming skills. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 108 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Help Desk Migration - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$10,00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: The cost of the service varies depending on the amount of data you need to migrate. For more detailed pricing information, please contact the Help Desk Migration team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 39 more ## Features - API - Backup and Recovery - Data Capture and Transfer - Data Extraction - Data Import/Export - Data Mapping - Data Migration - Data Replication - Database Conversion - User Management ## Integrations (33 total) - Accelo - Atera - Autotask PSA - BoldDesk - Cayzu - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - Gorgias - Groove - HaloITSM - HaloPSA - HappyFox Help Desk - Help Scout ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Database Software](https://www.getapp.za.com/directory/459/database/software) ## Reviews ### "Great support and job - Highly recommended\!" — 5.0/5 > **Dan** | *28 May 2019* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Our migration was perfect and although outwardly this looks like a remote automated service the level of support and pre-sales engagement was outstanding. Highly recommended\! > > **Cons**: Nothing at all. Human contact is nice but not needed. ----- ### "Reliable Database Solution" — 5.0/5 > **Annex** | *09 May 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Help Desk Migration collects all the customer database, and it saves on businesses cost of executing storage. > > **Cons**: Help Desk Migration has an impressive avenue that makes data secure. ----- ### "Help Desk Migration Review" — 4.0/5 > **Anthony** | *17 February 2020* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: The software was easy to use and we were able to migrate all our data in less than 4 hours which was really good assuming we had over 5,000 records of tickets, companies, organizations, etc. They have a wide range of platforms that they support which is really good. The customer support service at Help Desk Migration was really useful and provided a Delta migration for a few stray tickets free of charge, which was really helpful to conclude our Data Migration. > > **Cons**: I didn't have complete control over my migration, I can see why however it just meant that a few things were more confusing, it would be good If I could set defaults for assignee's automatically, but it all worked out in the end. > > We used Help Desk Migration to move from the Zoho Desk Support Platform over to the Zendesk Support Platform as we wanted to restart with a fresh interface and something that was more customizable and programmable. Help Desk Migration helped with getting our Data over so we didn't lose any tickets or have to recreate any user accounts at all. ----- ### "Reserved and Reliable Data Option" — 5.0/5 > **Benson** | *17 April 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The data migration process is something that makes businesses have the right analytics. > > **Cons**: The most approachable form in making data analytics is something that brings a reliable operation. ----- ### "Wow, this tools is truly revolutionary" — 5.0/5 > **Cristian** | *29 June 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I liked that it was so simple and easy to migrate. Also, the customer service team is amazing it helped us make the first migration smoothly. > > **Cons**: I would have loved for more tools and services to be available. But hey, it's very good with what it already has. > > I liked that it was so simple and easy to migrate our database from Intercom to HubSpot. It saved us a lot of time. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.za.com/software/107273/help-desk-migration?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/107273/help-desk-migration) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data