CallHippo Reviews

Pricing is good
ease of use, easy to setup

suddenly deleted my number without any information

It's easy to use and self explanatory. It's really affordable. Inbound calls are smooth and do not bounce back

I can't send messages and sometimes switching to another number can take time

I have the capability to record our conversation, and if needed, I can also invite Customer Support to join us in real-time via Zoom for immediate assistance.

I'm looking forward to the return of the monthly subscription option for purchasing a single line.

Easy to use interface, quick in execution.

None until now, it depends on what features the admin has enabled for you.

The quality of the phone system and it is very easy to use. It is very user-friendly.

It is still not complete. I hope they add more features that would be functional to most companies.

What stood out most about CallHippo VOIP was its user-friendly interface, providing seamless call management. The extensive feature set, including call recording and analytics, enhanced communication efficiency. The affordability, scalability, and responsive customer support further solidified CallHippo as our preferred VOIP solution

I couldn't find anything negative about the system

- You can get a different service with better support 'skype for business'.

- Discuss your Use Case with the support team before making the purchase.
- Support doesn't even understand your use case properly due to lack of knowledge.
- They will try to sell you the product no matter what so, please get all the response over email as proof of refund.
- You don't receive SMS for verification. So, the service doesn't work.
- You don't receive calls for verification from Google Voices, Gmail, Google Adwords, Upwork.
- Again make sure ask before you make the final purchase because they don't wanna refund wanna your money
- Also, their automation mailer will disturb you even if you are on a call with them.

Call Hippo provides the best prices in VoIP

Customer service is too slow, Like they reply so late

I can manage my team working remotely and can listen to their calls anytime with just a click. Excellent support from the company and TAT is only few minutes

I dont think I hated anything in the product so far in 6 years of usage

It is one of the only VOIP services I used that provides an easy-to-use dashboard, with almost every feature readily available.

I haven't noticed too many issues as of now. However, the frequent verification for numbers can be reduced.

CallHippo provides excellent call quality, and I've never encountered any echo or other issues while using their services.

CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially those new to call center solutions. Users also appreciate its call recording, routing, voicemail features, and integrations with other tools. International calling capabilities are a major perk for globally operating businesses.

While CallHippo is praised for affordability and ease of use, some users found pricing plans confusing and call quality inconsistent. Difficulty canceling service and limitations with SMS receiving were also mentioned. Consider these factors if you're evaluating CallHippo for your business.

He helped me change my number quickly. He took the initiative and got this done.

Excellent with his knowledge and quite courteous

No call drops and excellent service call record update immediate

nothing compared to other software no specific

The interface is very friendly to new users and I love it comes with a browser extension.

Sometimes the quality of the call can be improved.

Structure of CallHippo which is very easy/simple to understand ... Great Customer Support

Nothing as of now as my experience is really great/amazing and going pretty well for now

efficiency and productivity increased using callhippo

Technical issues and bugs, confirmed issue resolved when its not

Timely service, Quick TAT, Clarity in calls incoming and outgoing

More often texting gets impacted due to slow connectivity

Features and user friendly. Support from the team in resolving the glitches

Numbers getting spammed frequently - need new number series

Ease of use and quality of service. Excellent support

Unscheduled outages. Technical issues that are not planned

For the US number that was super easy. For the Panama number, [sensitive content hidden]
would not have been here it would still not be solved. And look at the conversations, with the various agents, it has lasted for a few months. [sensitive content hidden] after a couple of months, is the only one who told me that you carrier in Panama was asking for additional documents, which i submitted. And she is the only one tonight through a video call who finalized the set up of my number. Again a bit thank you to [sensitive content hidden]
.

That there was no follow up on the documentation I submitted, and no follow up up informing me that I needed to submit something else, and no follow up to help me set up the number (which I could not have done on my end as it was requiring some backend work from Call Hippo)