Linnworks Reviews

I love the user interface and how it is so quick and easy to not only manage your product data and key information but also how it integrates with just about every major piece of software at the press of a button

The lack of SAP integration forces us to not use linnworks in its full capacity

The parts of Skuvault Core that are necessary for our operations are fairly simple to learn. Scanning orders for Quality Control is simple enough that I can have a first time employee scanning in a matter of minutes.

Skuvault Core is not very customizable. As a 3PL we have lots of different clients who request specific things, and we are unable to do some of them as efficiently as we would like because of how rigid Skuvault Core is.

They truly get our business and our needs and execute!

The fact they didn't exist sooner very pleased with their platform.

That I am able to keep my inventory managed.

The Walmart portion of the account doesn't work properly. Orders are unable to be QC'ed and the product changes around every 10 mins by the system.

I loved how user friendly it is. I came into my role with hardly any experience in Linnworks, and have been able to execute my job with excellence.

Additionally, I love the convenience of being able to set up Kits and easily manage them as well as edit the kits. Our other software we use for order management isn't as easy to use so that makes me specially grateful for skuvault/linnworks.

I noticed a couple times that when doing a transaction import "remove" it signified the import was successful but I later found out the hard way it was not. Although it could definitely be a user error rather than a system error.

The easy use of system. Would recon to anyone

Sometimes goes slow. Have no other issues

what I like most about linnworks works would be how easy the API integration into marketplace and shipping partners are. The software allows me to save time and expenses because it allows my marketplace to run in one place

what I like least about linnworks would be it can be a time consuming setting up your software up as well as on the expensive side

Linnworks has truly transformed the way I manage my e-commerce business. As an online seller with shops on eBay, Amazon, and Shopify, I needed a solution that could streamline my operations, and Linnworks was there.

Over the last 2 years I think they have been bought out and the prices are changing alot.

It's able to cope with any volume whatsoever. Any spike or high volume and this software can deal with it.

The pricing is high, can be difficult to tweak for some less technical-minded people. Much preferred the desktop version to the cloud.

Makes product Management and fulfillment incredibly smooth.

None really. It's a robust platform and has a lot of versatility

At first, I liked the look and functionality of it. However, they could care less about having a good working relationship with you. They will continue to charge you if the software is not a good fit for you. I could not be more frustrated with poor service and responses. This has been the WORST experience thus far working with a software company.

Customer service is a joke. I have no clue who is in charge. The [sensitive content hidden] jumps in when I have an issue rather than the account rep who was assigned to me. They are slimy and have lied multiple times. They say they offer demand forecast but they do NOT. They said you can track sales per sku same day but they do not. There are so many bugs in this software. Not useful at all. You are much better off using your own spreadsheets to track inventory.

Centralize all our sales platforms.......

All fundamental improvement request are ignored. They release new functions update but these have bugs or design errors. Despiting reporting them and somehow confirmed, nothing has been done to fix them causing daily usage to be painful.

Excellent marketplace management, catalogue management and dispatch.

Weak points are reporting and warehouse management

Very easy to use, loads of different options to suite your self, customisable! Very little issues

There is minor things what we hate about the software the main one being labels some times print on a PDF instead of automatically going to the printer.

Vast integration to channels and easy to use. unlimited users and SKUs

A little expensive and tech tickets sometimes take time to be resolved.

integration to multiple channels was easy and seamless

Lack of customisation, we can't seem to make any individual changes

Inventory management and product listing

Some features got longer to develop for example images with extended properties for magento2 and shopify

Easy to set up and use. Proactive support. Low cost solution. Support many key sales channels OOTB.

Mapping skus by channel is clunky. Slow response on scheduled tasks. Occasionally unhelpful error messages. Clunky import and mapping via csv. Inventory control can create unexpected results at times.