Hub Reviews

Hub

Intranet & communications platform for digital workplaces

4.3/5 (3 reviews)
Robyn H.

A great tool for communicating what's going with all staff and keeping everyone up to date.

Used Daily for 2+ years
Reviewed on 2017/11/14
Review Source: Capterra

Pros

The ability to set up groups and appoint tasks to group members, the ability to send out group emails to all staff.

Cons

Can be hard to use and find your way around if you haven't had necessary training. Main carousel image sizes are slightly different to sizes used for page headers, this means if we want to add something new to the carousel we would have to create two different images to accommodate the different size constraints.

Response from Pancentric Digital

Thanks for your feedback Robyn!
Great to hear you are finding the Task Manager tool useful for your project and workload management.
Thank you for your comments on the carousel image sizes - we've logged this and our developers will be working on this shortly to make both work with the same size image to make things easier for you. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Daniel S.

Been using Pancentrics hub for many years now and every year we find more and more uses for it.

Used Daily for 2+ years
Reviewed on 2017/11/15
Review Source: Capterra

Pros

Its become an essential tool for our staff engagement and is so customisable that you feel like its part of your companies infrastructure. The team at Pancentric are top class and always happy to assist, discuss new features and implement change.

Cons

We find that some of the administration options can be a bit clunky but the team are always happy to advise, help and in many cases make the change for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Teresa P.

The team at Pancentric is great. They are extremely responsive and helpful.

Used Daily for 1-5 months
Reviewed on 2018/07/19
Review Source: Capterra

Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.

Cons

I don't like how difficult it is to use the back end of the Hub. I think the process of creating new content is hard because the software is not as user friendly as it should be. It is not intuitive.

Response from Pancentric Digital

Hi Teresa, thank you for your review. All customer feedback is extremely valuable, and we appreciate your honesty. Our development team are currently in the process of improving our UX and backend functionality to improve intuitiveness and ease of use, so when this new development is rolled out soon you should see an improvement that will make the backend quicker and easier to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10