Rhino Fleet Tracking Reviews

Customer service, although rarely needed, is great
Easy to setup (OBD Device)
Alexa integration is cool, although I haven't needed it too much as we don't switch drivers to different vans, etc.
Can utilize Google Streetview within their program

The towns show up wrong; sometimes when you look at past history it will show a random town and the only way to know is by the road name where that device is.
Also, I would use the hard-wired version next time as drivers conveniently pull out the device when they want to and say it "fell out".

Nice GPS tracking and live updates constantly.
Alerting when drivers are running out of hours

Requiered backup data.
Hard to customize setting.

Bought this product with a seller that told lies about the product! Later the manager calls saying that you have a monthly fee. Looks like a scheme. You buy something and receives another.

The company doesnt worries about the costumer! They just want their profit! Dont recomend. There surely is something wrong because at the end you pay for something that you cant use.

In the beginning it was perfect. as we grew it seemed to be able to keep up with us.

When they changed the beta program it seemed to be more of a chore to use. It was more work to input maintenance, and oil changes.

Tools that easily allow us to track our drivers in real time and even allows us to see if there's anything amiss with their vehicles.

Saying there's something that I like least about Rhino's product is like asking what you like least about your favorite dessert. You really can't not like something about it... except the calories.

Rhino spoils us on our services. Running drivers in the hundreds out in the field there will be times when tracking services go down (anyone in the tech field can tell you this, it's just a fact of life) however, Rhino responds to these issues whether they be in the middle of the afternoon on Wednesday or three in the morning on a Sunday. They recognize and find the issue and get it fixed rapidly.

So I'm spoiled. Coming to expect that level of professional courtesy from every vendor we work with leaves me sorely disappointed.

I own a food truck and use the tracking equipment to tell my customers where my vehicle is located so they can come to my current location. It not only helps business, it helps me know that my employees are where they are suppose to be. It also lets me know if they are safely driving while my company name is plastered on the truck. Rhino's customer service is top notch and they are always extremely helpful when I need something. If you are looking at other companies, run away! Rhino is where you need to be.

I haven't found anything I don't like in the 2 years I have had their service.

From day one it was very easy to use and provides more than adequate customization.

I had no difficulties in the implementation or setup.

I like the text alerts if someone is speeding and the geo fence option. It would be nice if the mobil app had a few more features. But it seems pretty good for a quick glance. Installation of the units couldn't have been easier. Customer service has been top notch so far. Keep up the good work.

There seems to be a problem when you try to customize your vehicle. The drop drown list only allows you to pick from four or five types of cars and won't allow you to type in a specific model. One of my guys drives a subaru and a ford E-350 Cargo van. Cant input those options. Should be an EZ fix for your software boys.

price point was good and the customer support was good

user interface wasn't the best and managing the devices online was a little cumbersome

Easy to use and people in this Company are great. Wonderful people working in this company and very friendly

I never anything like in this software that I can say idon't like. Easy to print miles from the software and very very friendly software.

The fact that went over everything so precise, where I didn't have to ask questions shows she knows the product and is well informed about all the little details in the applications.

I didn't like that I was limited in how many times I could refresh to see where my fleet was going. I understand 360 is a lot, but what if I needed more. Seems unrealistic if I pay every month for them but I'm limited in situations that might have a high whereabout sensitivity.

Easy to use & install.
Customer support is outstanding.
No contract.

Patch cables for units can be a little pricey.

Set up was super easy and lots of reporting and alert functions. The AP on the cell phone (Android for me) and the desktop both function great. I am able to get service reminders, trouble codes and most importantly find our team members in a flash.

Dont think it is capable of tracking total miles on a vehicle, including existing miles. You can get reports of how many mile the vehicle has traveled in a given period however I wish I can enter the vehicles existing mileage keep a running tally.

This software helps enhance performance and security at our company.
Pros:
User friendly.
Reliable.
Detailed.
Economic.

No contract and easy navigation. Excellent customer service.

No instructions with shipped chips. A one page introductory/instructional sheet would be nice.

This software will help our company be more efficient and be able to track our day to day service. Which is helpful to us here at the office and to our technicians out in the field.

We just started using the software and we haven't found anything not to like about it. After our demo we are very excited to start using it.

It's early to know and will have more feedback in a few months. But it's looks to have a lot of information we need

Easy to use.

none so far that i know of

The ease of use, the tabs are clearly labeled as to what they do, use of google maps is helpful as well

The software seems to be very user friendly. The systems seems to be very easy to navigate through for monitoring and reports.

I am not sure what I do not like yet. I am very new to the program and I am still getting use to it.