ConvertDirect Booking Engine

4.7 (134)
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Mobile-friendly reservation management software

Overall rating

4.7 /5
(134)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.9/5
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134 Reviews

Hormuz
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User Friendly

Reviewed on 2016/06/13

STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can...

STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can create the booking in some seconds. Their Channel Manager has many good features which others do not have.

Response from STAAH

Thank you for your review Hormuz and in particular your feedback regarding productivity and last minute rates. We are continuously improving our channel manager and we will certainly consider how to implement your suggestion. Please contact [email protected] if you have any specific questions.

Sameer
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Excellent Channel Manager & Booking Engine (Achieve your Targets)

Reviewed on 2016/06/15

Since Past 2 + years i'm using Staah & Staah Max as a Channel Manager & Booking Engine.
Its...

Since Past 2 + years i'm using Staah & Staah Max as a Channel Manager & Booking Engine.
Its excellent user friendly & we convenient any all ways. After connecting with Staah Our Online Revenue has increased by 80% which is remarkable.

Response from STAAH

Thank you Sameer for your review and kind words, it's greatly appreciated. Please send more details of your suggestion regarding promotions to [email protected] and we will certainly consider it as part of our continuous improvement program.

Sanjay Kumar
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Great team , Has through knowledge with regards to channel manager support !

Reviewed on 2016/06/18

So far So Good - we are early Bird user !!

So far So Good - we are early Bird user !!

Response from STAAH

Thank you for your review Sanjay. As soon as we receive a response from your payment gateway we will able to make your booking engine live.

Namrata
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Ramsukh Resorts review

Reviewed on 2016/06/23

Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The...

Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The software is user friendly.

The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season.

Response from STAAH

Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality.

Marris
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Colonial Lodge Motel

Reviewed on 2016/07/08

I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very...

I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very easy and straightforward to use. The reallocation of rooms makes life easy, it saves logging into multiple sites. with a simple click you're on business review allowing you to compare business revenue with the previous year. Staah is always looking forward and improving with regular updates.

Response from STAAH

Many thanks for your review Marris, your comments make us strive harder.

sherwin
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mobile software managing your business anywhere

Reviewed on 2016/07/07

We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely...

We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels. It saves our time and make us away from dilemma of complaint from guest

Response from STAAH

Thank you so much for your review Sherwin. We really appreciate your comments.

Jimmy
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It's really good

Reviewed on 2016/06/19

We have had an excellent run with the company and solution offered. They helped us sign up with the...

We have had an excellent run with the company and solution offered. They helped us sign up with the OTAs and then setup the system for us too. They proactive get back to us and suggest what will work for us better and point out when we are going wrong. Obviously it's their own software that is doing the heavy lifting and which is generating the information they share with us.

Response from STAAH

Thank you Jimmy for your review and kind words, it's much appreciated.

Sarah
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Fantastic product

Reviewed on 2016/06/13

Fabulous customer support as this is the first time we have used a channel manager and opened up to...

Fabulous customer support as this is the first time we have used a channel manager and opened up to the OTA's. Thank you Girish and team

Response from STAAH

Thank you for your review Sarah, it's greatly appreciated.

Glenn
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Expanding our reach with Staah

Reviewed on 2016/07/11

We needed to expand our web booking platform in order for our business to be available to more...

We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers.

Response from STAAH

Thank you for your feedback Glenn. Your review is much appreciated.

Darshana
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Fantastic Software

Reviewed on 2016/06/13

Its a very user-friendly software. Fastest updated in just one click. Accurate mapping which makes...

Its a very user-friendly software. Fastest updated in just one click. Accurate mapping which makes the Hotelier work easy and time saving.

Response from STAAH

Thank you very much for your review Darshana, it's greatly appreciated. I believe the Stop Sell functionality you need is already available. Please visit the following page on our website and let us know if you need any further help: http://www.staah.com/channel_manager_stop_sell_limit.htm.

Ovais
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Grand Residency Bandra

Reviewed on 2016/06/20

So far it's been fantastic. The ease of functions and less complication makes it user friendly and...

So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence

Response from STAAH

Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released.

Manvendra
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At first Thank's to STAAH for making our hotelier work easier and comfortable.

Reviewed on 2016/06/14

I don't have more words but STAAH but yes would like to say to any hotel or resort that just take...

I don't have more words but STAAH but yes would like to say to any hotel or resort that just take it on trial basis and then you will come to know what changes STAAH has made in your day to day work.

Response from STAAH

Thank you Manvendra for your kind words. As you know, we are continuously improving our products to provide more options and we will keep you informed as they are released.

Prakash
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Great asset to RM, yet very simple

Reviewed on 2016/06/23

STAAH understands the requirement of a hotelier. In todays complicated online world there is huge...

STAAH understands the requirement of a hotelier. In todays complicated online world there is huge need of simplification and i think STAAH has done it exceptionally well

Response from STAAH

Thank you Prakash for taking your time to review STAAH. We really appreciate your feedback. STAAH releases at least three updates to improve functionalities and we hope to address your concern.

Khir
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EV World Hotel STAAH Review

Reviewed on 2016/06/15

Great functionality, feature, user friendly, nice interface, easy to use, easy to teach for basic...

Great functionality, feature, user friendly, nice interface, easy to use, easy to teach for basic functions.

Response from STAAH

Thank you for your review Khir and your kind words. We acknowledge there can sometimes be challenges during the mapping process, in this case ensuring that sufficient rates and availability are entered before the channel connection is made.

Kah Shing
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Fantastic OTAs managing software

Reviewed on 2016/06/13

Great, save a lot of time when using this program I do not need to go to each OTAs to adjust price...

Great, save a lot of time when using this program I do not need to go to each OTAs to adjust price and open/close availability.Also since the mapping done by the support team, it save us a lot of trouble that we faced when we were using similar program.

Response from STAAH

Thank you very much Kah Shing, we really appreciate you taking the time to leave a review.

Apurva
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Best in Class Product backed by Best in Class Support

Reviewed on 2016/06/13

From the time we have started to use Staah Channel Manager & Booking Engine our online channel...

From the time we have started to use Staah Channel Manager & Booking Engine our online channel bookings have grown exponentially. Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield.

Response from STAAH

Thank you Apurva, we really appreciate the kind words and you taking the time to leave a review.

Haresh
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Great option to manage all OTA

Reviewed on 2016/06/18

It is really great option to control all OTA at one point and very user friendly system and this...

It is really great option to control all OTA at one point and very user friendly system and this channel management system has offered new vision to OTA business.

Response from STAAH

Thank you Haresh for your review and kind words. Our Max Channel Manager offers dynamic pricing - a member of the team will be in touch to discuss this with you.

Danukh
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Good Product, easy to use.

Reviewed on 2016/06/15

Very easy to use and friendly UI product. Setting up and mapping takes some time depending on the...

Very easy to use and friendly UI product. Setting up and mapping takes some time depending on the property, however once set up everything is running smoothly.

Response from STAAH

Thank you very much for your review Danukh. We take on board your comments and will endeavour, as we always do, to respond to your requests as soon as possible.

Akash
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Great Service

Reviewed on 2016/06/15

Smooth working with helpful staff always there to help out. Updates required information instantly.

Smooth working with helpful staff always there to help out. Updates required information instantly.

Response from STAAH

Thank you Akash for your review, this is great to here. And thank you for your feedback regarding use of multiple IDs on the mobile app. This is something we're currently looking into and we will keep you updated.

Santosh
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User friendly

Reviewed on 2016/06/19

It's been a great association with Staah ,there has been continuous improvements in the software...

It's been a great association with Staah ,there has been continuous improvements in the software with great client support .

Response from STAAH

Thank you Santosh, your review is much appreciated. As you know, we are continuously developing our products and we will certainly consider how the reporting features can be improved.

Patrick
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Good support

Reviewed on 2016/07/10

We have been using STAAH since 2010 and in that time have found it suits our requirements well. We...

We have been using STAAH since 2010 and in that time have found it suits our requirements well. We have consistently found their customer support to be very good. Any issues (which have all been minor) have been resolved very quickly.

Response from STAAH

That's great to hear Patrick. Thank you so much for your kind words.

Pradeep
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Good Connectivity with all OTA's

Reviewed on 2016/06/21

STAAH has good connectivity and we did not get any stuck in any sold out date, due to bad connectivi...

STAAH has good connectivity and we did not get any stuck in any sold out date, due to bad connectivity of channel manager.

Response from STAAH

Pradeep, thank you for much for taking your time to review STAAH. We really appreciate your feedback. We have taken your comments on board and hope to address your concern.

Hilde
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Brilliant Customer Service

Reviewed on 2016/07/07

Great software and it's easy to update prices. Absolutely brilliant customer service (especially...

Great software and it's easy to update prices. Absolutely brilliant customer service (especially Shaila & Cheyenne). They are always quick to respond to questions, however little or large and so happy to help.

Response from STAAH

Hilde, thank you so much for your kind words. Your review is much appreciated.

Damodaran
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Best Channel Manager and good customer support

Reviewed on 2016/06/13

Its user friendly for daily use and liked the customer support extended by Ms. Sejal who is very...

Its user friendly for daily use and liked the customer support extended by Ms. Sejal who is very prompt in attended our issues.

Response from STAAH

Thank you very much for your review Damodaran and in particular your feedback on our mobile app, which we will investigate and resolve as soon as possible.

Harmit
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Excellant software

Reviewed on 2016/06/20

Software is seamless with realtime updates which makes it as the only channel manager which we at...

Software is seamless with realtime updates which makes it as the only channel manager which we at Bawa Group of Hotels have come across.

Response from STAAH

Thank you very much Harmit, this is wonderful to hear. We will certainly keep you informed as we develop and improve our channel manager.