Showing 14 reviews of 7

GamEffective

Make employees the center of your business success

4,4 /5 (7 reviews) Write a Review!

Overall rating

4,4 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
86%
recommended this app
Showing 14 reviews of 7
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This actually works to engage teams

Reviewed on 2021/01/18

Pros

We are rather early in using Centrical it it already shows good results.
We are using it to engage our sales department and a few other teams. I like the gamification and how you can choose all kinds of KPIs to incentivize and celebrate top-performers. Implementing micro-learning-elements where they are helpful is also something that stands out for me.
As always for a German company, being GDPR compliant was a Must.

Cons

No big issues, just some feature requests we'd value and an integration to our CRM. Due to the time zones, Service cannot respond extremely quickly, but the level is still at a level we are satisfied with.

Vikash D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Review Source

Overall rating

Reviewed on 2018/04/20

Alex T.
Overall rating
  • Industry: Telecommunications
  • Company size: 10 000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great knowledge embedding and learning tool

Reviewed on 2018/10/09

Pros

It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills.

Cons

It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app

Luna V.
Overall rating
  • Review Source

Overall rating

Reviewed on 2018/12/19

Hemant S.
Overall rating
  • Review Source

Overall rating

Reviewed on 2018/01/11

Judy B.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An effective tool that truly engages employees

Reviewed on 2017/04/23

Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary.

Thomas A.
Overall rating
  • Industry: Alternative Medicine
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lives up to its promise

Reviewed on 2017/03/19

We worked with GE on our call center getting our agents to learn a new product line.
Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact

Pros

Great analytics
Integrates seamlessly with salesforce and Zendesk
Really drives performance

Cons

Graphics are a little outdated