GOrendezvous Reviews
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78 Reviews
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for small business owner
Reviewed on 2020/01/31
Pros
Love that it sends reminders to my clients a few days before they come in.
Cons
Nothing really. The custumer service is great too.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use and sync with calendars
Reviewed on 2017/07/11
Pros
Automatic email reminders, patients information (pictures, DOB), patients can notify for cancellations.
Cons
Web-based, cannot access unless there is wifi, syncing of calendars can only be done through google account (so i need to use two different emails)
Response from GOrendezvous
Hi Amanda,
Happy to hear that you like the mentioned features.
Indeed, it is unfortunate that apps cannot be accessed without wifi or data.
Although the syncing of calendars can only be done through Google Calendar, everything is synced automatically between your personal calendar and your GOrendezvous calendar afterwards :) All you need to do now is to watch new appointments appear in your personal calendar ;)
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
Very easy to use and great customer service
Reviewed on 2017/07/11
Pros
Easy booking, clients get emails when you book and reminders of their appt., you email them their receipts (paperless), cancelation and appt records.
Response from GOrendezvous
Hi Carolina,
The customer support team here at GOrendezvous is happy to hear that you appreciate the customer service =D We're also glad that you like the easy booking and our different features! We want to make our booking system as user-friendly as possible :) And we keep working on new features ;)
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very intuitive and easy to use. Saves me time calling back clients and setting up appointments
Reviewed on 2017/07/11
Pros
Intuitive. Very straight forward. Learning curve is so simple that anyone with little or no experience can use it.
Cons
Would have liked to have an app for this program. I found that it was hard to use on a telephone device without an app.
Response from GOrendezvous
Hi Ken,
Thank you so much for this positive review. I'm happy to hear that GOrendezvous is helping you save time and that you find our appointment-management software easy to use :)
As for the app, you'll be glad to hear that we're currently working on it! The app should be released this fall ;)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My clients and I all like using gorendezvous.
Reviewed on 2017/07/12
Pros
It is easy to use and very helpful to remind clients about their appointments. I like that I can manage my schedule and see all my employees schedules.
Response from GOrendezvous
Hi Ora,
Thank you for this positive review!
We're very glad that you and your clients enjoy using GOrendezvous!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
very good. very easy to use for me and my clients
Reviewed on 2017/07/12
Make its so simple to organise and schedule my clients.
Make its so simple to organise and schedule my clients.
Pros
I love that my clients receive emails and sms for their confirmations. Making the schedule is very easy.
Cons
When my clients cancel, it's not simple for them to reschedule. I'd prefer if they'd get automatically suggested another time/day or at least prompt them to reschedule by giving easy access to the booking site.
Response from GOrendezvous
Hi Stefanie,
I'm glad that you like the SMS and email reminders with confirmations. I understand that it can take more time for your clients to book a new appointment. I'll pass your feedback along. I'm still happy that you and your clients find GOrendezvous easy to use!
- Industry: Alternative Medicine
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2019/09/28
Pros
It is great and easy to use. I recommand it
Cons
Everyhting about this product or easy to use.
Response from GOrendezvous
Hello Isabelle,
Thank you so much for your kind review. We are so happy you like our GOrendezvous online scheduling platform!! We love that you find it easy to use, it's our goal. Thanks again, we hope you'll enjoy the new and upcoming features :)
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome way for customer to request a meeting
Reviewed on 2020/01/31
Pros
How easy it is for customer to request a meeting.
Cons
There's nothing that I don't like at the moment. We are using the free version and it's perfect for what we need.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
I really want to like it
Reviewed on 2024/10/22
I want to like GOrendezvous, I really do. I want to stick it out for 6 months to get more comfortabl...
I want to like GOrendezvous, I really do. I want to stick it out for 6 months to get more comfortable with the platform. The customer experience is top notch, even considering the lack of availability of programming support. Is it $50 less than what I was paying? Yes. Did I specifically request the extras in order to integrate Zoom and QBO? Yes. It's not fully worth the price point in my opinion, considering the missing qualities of being able to run things smoothly from GOrendezvous alone. The extra level for zoom alone would be perfect if the integration worked.
Pros
I liked the zoom and QBO integration upon first signing up. The flat fee for additional practitioners is pretty nice to. The customer service is exceptional and very helpful. I really like the personalization of the customer experience. I like the one question at a time format of the intake form.
Cons
There are many things that create unnecessary difficulties. When creating intakes, much of what is input in the question fields does not get saved, resulting in incomplete intake form questions being sent to clients. There is also no ability to correct the half-saved questions. When I went through to update the forms, the previously half-saved question remained and I had to delete the question, add a new, appropriately worded full question, and move it into the correct space. Also, sometimes the correct space would not save after the process. There is no "instructions" option for creating smoother intake forms. The app has been difficult for clients to navigate and access information/add card numbers, etc. The storage of payment information is limited to one card only with no indication of which card (type, last 4 digits, etc) to guide clients in their payments. There is nowhere to find a card on file to make changes upon expiration. The integration with zoom was difficult as I was required to sign in, and was not recognized as host (could be a zoom issue). When practitioners input their notes, the notes were not being saved. This happened approximately 5 times for 2 separate practitioners who preferred to save notes and reflect before signing. When they went back to their notes, nothing had saved even after, being instructed to refresh the information. Personalization of the customer experience for me as a non-coder, was met with a lack of expertise from GOrendezvous. The rep I was paired with did not have the knowledge and it appeared there was limited knowledge available to assist. Invoices and receipts are a bit of an overdose - the invoice shows detailed payment without including practitioner licensing while the receipt has licensing information with no payment details. This results in multiple, separate communications sent to clients. There is no option to have email and SMS reminders sent out on different time schedules. In my field, there are people who benefit from staggered reminders (e.g., email 2 days before and SMS one day before). I have had a few clients tell me they have not received their reminders. I appreciate being able to check the SMS communications to verify, however, there is no way to verify email communications). There is not option outside of a separate mailout of a waiver to provide a client with consent forms or information about informed consent. I have yet to find a way to look at different reporting options without having to use QBO, specifically, accounts receivable. It's not feasible to bring other practitioners into my QBO account for the purpose of looking at their own accounts receivable.
Response from GOrendezvous
Hi Tricia,
Thank you for your honest and constructive feedback. We’re committed to continually improving our software and truly value insights from professionals like you to enhance the user experience.
If you encounter any issues, please don't hesitate to reach out to our support team. Many of the concerns you mentioned may be easily resolved, and they can assist you in navigating the platform more effectively.
We believe that a lower price should not compromise features, and we are dedicated to providing you with a comprehensive and user-friendly product. Rest assured, we regularly introduce new features and updates each year to better serve our users.
Thank you again for your input!
Best regards
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Emerging Balance Reflexology/Go rendezvous
Reviewed on 2024/11/10
Very happy with this service. Easy to add my website to the Go Rendezvous, and easy to find my...
Very happy with this service. Easy to add my website to the Go Rendezvous, and easy to find my business online through my website or the Go Rendezvous site.
Pros
All the charts are right there ready to add once youve gotten them set up. The booking system looks after sending reminders to the client of upcoming appointments. Easy to use billing and receipts system. Im sure I havent even used all that this has to offer!!
Cons
At first, I was having a little trouble with completing charts, setting up new locations, BUT saying that, a simple help chat, phone call or email had me set up and ready to go
Alternatives Considered
WixReasons for Switching to GOrendezvous
Price was better, and the video that was sent sure made it easy to see what was offered.Response from GOrendezvous
Hello Ernie and thank you for your thoughtful review! 😊
We’re thrilled to hear that you are pleased with our service and that the features, such as the appointment reminders and the billing system, are making your experience easier. It’s great to know that you found it easy to integrate your website and enhance your online presence!
We appreciate your feedback regarding the initial challenges with completing charts and setting up new locations. It’s fantastic that our support team was able to assist you promptly, and we’re always here to help with any questions you may have as you explore all that GOrendezvous has to offer.
Thank you for choosing us, your satisfaction is our priority, and we look forward to continuing to support you as you grow your business!
If you have any further suggestions or need assistance, please don’t hesitate to reach out. Have a great day! 🌟
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great scheduling service for counsellor!
Reviewed on 2024/11/07
Fabulous, it’s a great price, Mat was wonderfully helpful and it saves me a lot of time.
Fabulous, it’s a great price, Mat was wonderfully helpful and it saves me a lot of time.
Pros
The user friendly schedule and client set up. I have trialed Jane and gave up - too complicated for me! Also [sensitive content hidden] was so patient and thorough in his explanations in helping me set things up. He deserves a bonus!
Cons
I would like to be able to customize fonts and colours (for example, change the receipt number and paid stamp from red to blue) and would like to build up a bank of resources that I could choose to have the system email to clients.
Alternatives Considered
JaneReasons for Switching to GOrendezvous
GR was cheaper, easier to set up and customer support was far superior.Response from GOrendezvous
Hi Jenn,
Thank you so much for your feedback! We’re delighted that GOrendezvous has been a great fit for your practice and that Mat’s support stood out—he’ll be thrilled to hear this!
Your suggestions about customizing fonts, and colors, and adding a resource bank are excellent ideas. I’ll share them with our team as we’re always looking to enhance the platform.
We’re so glad GOrendezvous is making your work easier and more efficient. If you have more feedback or need assistance, don’t hesitate to reach out—we’re here to help!
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback of the service
Reviewed on 2024/12/06
Pros
The simplicity of the program and the great support offered by the team
Cons
No complaints . User friendly. Support is ver accessable
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's an excellent App.
Reviewed on 2024/10/28
Gorendezvous is easy to navigate with the features. I like using it for my scheduling and billing,...
Gorendezvous is easy to navigate with the features. I like using it for my scheduling and billing, etc. I just need to find more time to complete what I needed to include with the whole system. Thanks for being one of your users. Thank you [sensitive content hidden] for always guiding me through the App when I have concerns.
Pros
It's easy to manage and not complicated with the features.
Cons
Can't think of anything at the moment. Just some questions that I need clarity.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Have 5 staff who use this software to manage appointment based scheduling with ease and...
Reviewed on 2017/06/13
Significant decrease in amount of client "no shows" as a result of text reminders and ability for...
Significant decrease in amount of client "no shows" as a result of text reminders and ability for clients to access the calendar and cancel/reschedule apts when needed. Cost effective scheduling software that freed up other limited budget dollars to direct client service expenditure. Reliability of software...previous software had many bugs and kinks that led to oversights and down time. We have had zero downtime with Gorendezvous! Ability to cost effectively try out the software before purchase, with monthly payment option as opposed to expensive one time purchase. We are a non profit organization so spending thousands of dollars to purchase software was not an option. Very professional appearance to our clients.
Pros
That it syncs with my phone calendar, provides reminder texts to clients and myself, quick easy login from anywhere at any time of day! The customer service and tech support is EXCEPTIONAL with immediate response and a customized approach based on individual need. Being a nonprofit organization, we have a limited budget for software purchasing and IT support. Gorendezvous is very reasonably priced in comparison to similar products. Able to quickly and easily access my colleagues availability/schedule using a drop down navigation box. Works well with iPhone's Safari. My staff are quickly and easily able to learn to use all the software functions with little training/instruction/turn around time.
Cons
This is not exactly a criticism as much as a suggestion... I would love to see the development of an app for Iphone. :)
Response from GOrendezvous
Hi Roxanne,
Thank you so much for this amazing review! Happy to learn that the text reminders and online booking have helped you decrease your number of client "no shows". As for the GOrendezvous app, you'll be glad to learn that we'll be launching one this fall ;)
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service! Efficient at setting appointments and getting reminders.
Reviewed on 2017/07/17
Automatic Reminders, people not missing appointments because they forgot, much less time spent on...
Automatic Reminders, people not missing appointments because they forgot, much less time spent on phone reminding clients to training tomorrow.
Pros
Automatic Reminders, finding appointments with any professional with efficient search function, OUT OF THIS WORLD costumer service (Bravo!).
Cons
1. On mobile: when you book your client and write his name partially, it gives you the list of clients. You cannot scroll through that lists nor click on a name after the first 2 or 3 because it clicks through and opens the box under, typically "Service Type".
2. You cannot set the default room for a service. Well, maybe you can, but it doesn't work. At the MAA, we have this problem with consultation Room. When booking personal training (which is set to gym or no room), it keeps the "consultation room" by default. You have to manually deselect the room every time.
3.. Would be nice to be warned when a room we're booking is already occupied by another person/service. It's problematic when you have to verify beforehand if the room is empty. Should be something like "The room you are trying to book is already taken by XY professional and Z client. Are you sure you want to use this room?" Y/N
Response from GOrendezvous
Hi Daniel,
I'm glad that you like the automatic reminders and the easiness at setting appointments.
Also super happy to hear these good words about our customer service! I'll make sure to share it to the team.
We understand that some features are less optimal on mobile. Nevertheless, we're working hard on an app, and it should be ready this fall :)
For your third point about the room, you may want to add appointments using the "Appointment Finder", located on the left of your screen. This way, the availabilities you see will take into account the availability of the rooms.
Hope this help! If you need help with anything, feel free to reach out!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My overall experience with GoRendezvous has been great. My clients love it & find it easy to...
Reviewed on 2017/07/18
It has made booking, organizing and managing my clients easy.
It has made booking, organizing and managing my clients easy.
Pros
I love that I am able to customize my appointment availability for different types of clients; that I am able to have a waiting list that works beautifully and efficiently; I appreciate the ability to email receipts and I also love that I am able to create online SOAP charts and other note-taking templates.
Cons
I wish there was a proper app for Android, I find there are limitations in using the software on my smartphone. I have not tried it recently, but I would like to be able to schedule classes without the clients taking part in my classes counting towards my monthly allowance for appointment bookings... Classes and private practice clients should be separate. I would like the option to be able to create health history documents that automatically get sent to new clients with a confirmation email.
Response from GOrendezvous
Hi Alison,
Thank you very much for your great review!
I know that there are limitations in using GOrendezvous on mobile, but not for long! We are currently working on an app and you should be able to use it starting this fall =D
As for the classes, we have very recently started to offer this feature and have had many feedback regarding the number of classes and appointments that should be counted separately. That's why we have improved our plans to offer you twice more class participants per month in addition to the number of appointments, and this, for the same price. Have a look at our new plans here: https://www.gorendezvous.com/pricing/
You can call us at 1 (866) 463-8381 so that we can change your plan :)
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So useful, and very adaptable
Reviewed on 2020/02/05
Easy booking, automatic reminders for clients, automatic thank you/satisfaction emails.
Easy booking, automatic reminders for clients, automatic thank you/satisfaction emails.
Pros
The free version is still extremely useful to small therapists. I'm sure the paying version is even more useful, you can almost run all of your business in it.
Cons
Sometimes connectivity issues with google calendar if multiple user accounts. And both my accounts cannot connect.
Response from GOrendezvous
Hi Annie!
Thanks for your feedback. We agree - you could run all of your business with the features included in a paid plan! But we are glad to hear that the free plan suits your needs.
Indeed, if you use one single email address to connect to multiple GOrendezvous accounts, it's true that you'll be able to synchronize your Google calendar with only one of your GOrendezvous schedule.
We are taking note of your feedback and will consider it for future improvements.
Thanks again for your trust!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience. Very professional. Provides so many options to control scheduling.
Reviewed on 2017/07/17
I have found that I have less to take care of since my patients can manage their bookings on their...
I have found that I have less to take care of since my patients can manage their bookings on their own. I love that they can book, cancel, and confirm their appointments without having to contact me directly....they appreciate this option as well. The automatic cancellation option has ensured I have no gaps in my day, and that my patients never miss an opportunity to get in sooner. I feel a little more organized and like the more professional look over the previous system I was using. Fantastic software. Impeccable customer support!
Pros
This software offers so much control in scheduling and online booking. Accessing patient information is quick and easy...address...upcoming appointments...billing. Most of my patients find it easy to use, and prefer it to the previous software system I was using. The overall look and functionality of the software are very professional. I really like the public "find and appointment page".
Cons
I would like to be able to add a message to patient cancellation notifications when I have to cancel their appointments for my own reasons. I would also like to be able to send out group emails to my patients ie: a change in schedule or fees etc....
Response from GOrendezvous
Hi Jo-Ann,
Thank you so much for this great review! I am super happy that GOrendezvous has helped you better manage your appointments and that it has helped you save time! Also glad that your patients like the online booking experience.
Although we do not have a feature to send out group emails, have you thought about customizing your emails? You could include the change in schedule or fees in your notification emails ;)
Feel free to call us at 1 (866) 463-8381 if you'd like that we exchange about this option.
I look forward to hearing back from you!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I really like using gorendezvous, it's affordable and practical, hoping for an app to be...
Reviewed on 2017/07/11
Pros
Booking system online is efficient, easy to use for my clients and for myself. Staff are helpful from gorendezvous
Cons
That you can only do cluster booking and time allowance of each booking in one Function. Eg, I don't want to cluster book but I want to set 15 mins between each client. Would also like to have more payment features eg. Direct billing, gift certificate, donated treatment.
Would like to send receipts as invoices to remind clients to pay. Right now I can send a 'receipt' with an amount DUE only PAID
Would LOVE to have direct billing built in or invoice system.
Response from GOrendezvous
Hi Hayley,
Thank you for taking your time to share your experience with GOrendezvous.
We do actually have the option to set 15 minutes between appointments, and it looks like you've already turned it on ;) If you need further assistance, feel free to call us at 1 (866) 463-8381.
For the payment features, although we don't have the direct billing or donated treatment, you can select "gift certificate" when adding a payment.
And guess what? The app should be released this fall! =D Hope you'll like it!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice application
Reviewed on 2020/02/02
Pros
easy to use, friendly user, nice look, possibillity to chat with support team
Cons
If I delete an appointment on my schedule (ex I made a mistake in scheduling an appointment or the patient canceled it ) it will still count in my limited appointment available
Response from GOrendezvous
Hi Marie-Eve,
thanks for your trust in GOrendezvous!
If an appointment is canceled from your schedule by you or your client, the appointment doesn't count in your total appointments for the month if it is canceled before the appointment started.
For example, if an appointment scheduled on Monday 1st at 9 a.m. is canceled before Monday 1st at 8:59 a.m., the appointment will be added back in your bank of appointments for the month.
Hope it helps in your use of GOrendezvous. Please reach out to us if you have any other questions. :)
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
easy to use and efficient application for clinical organization
Reviewed on 2017/07/17
I gained the confidence to go complète independent in my private practice
I gained the confidence to go complète independent in my private practice
Pros
I appreciate the ease in setting up the application based on my individual needs. I also like the forum/ tutorial to help optimize its ' use.
Cons
My current account is affiliated with a compagne. In August-September, I will be an independent worker, with my clients following me. I tried to set up a new account with the same email but the application would not let me.
The email I want to use is a work related email printed on all my cards. With this restriction I have to create a new email account to accommodate the application.
Response from GOrendezvous
Hi BaoTran,
Happy that you find GOrendezvous easy to use and that you enjoy our tutorials :) We really want to make it as easy as possible for the professionals to set up their account.
Indeed, an email can only be associated with one account. I understand that it is not convenient for you to use a different email for your new account.
However, there is something you could do to keep your initial email and make the transition easier :) Let me reach out to you personally to explain you how you can proceed.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best fit for our professional and practice needs
Reviewed on 2017/06/13
Ultimate practice manager. User friendly and packed with features.
Ultimate practice manager. User friendly and packed with features.
Pros
Bilingual, intuitive, always upgraded, can't believe they keep adding more features and include in package price. Nicest/genuine people to work with.
Cons
Sometimes a patient will use different e-mail to log in and might cause issues. Lots of choices during set-up, but worth the time spent
Response from GOrendezvous
Hi John,
I'm glad that you like our new features and the GOrendezvous team! Thank you for having supported us for more than three years :)
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Used it since April 2016. it's easy to use it. But sill need to improve it.
Reviewed on 2017/07/17
save time
save time
Pros
The features are clear, easy to learn, access and modify the appointments.
Cons
How to combine different clinics' data bases/pages together.
Many therapists and doctors have /work more than one clinic.
Now we need to login in a different account to access in a different clinic.
Response from GOrendezvous
Hi Amy,
Thank you for taking the time to write a review! I'm happy that you find GOrendezvous easy to use :)
As you may have noticed, we continuously work on new features to respond to our customers' needs. I understand how great it would be to combine different accounts (linked to different clinics) in a single one. We have previously received this feedback from other professionals and are taking note of it :)
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent light-weight booking system with good value
Reviewed on 2017/07/11
improved automation , patient and clinician convenience
improved automation , patient and clinician convenience
Pros
Frequent release of new features. Value. Simple interface. Ability to integrate features easily into website (e.g. booking button).
Cons
Heavy branding (would prefer more white-labeling ability)
Revenue reports could be more robust (e.g. grouping by service category - Physiotherapy, opposed to each of all the physiotherapy services)
Response from GOrendezvous
Hi Steven,
I'm glad that you enjoy our new features.
Thanks for the suggestions :) I'll take note of your feedback. As you have noticed, we always work on improving our appointment management software!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
GRV has helped to streamline my business for myself and my team.
Reviewed on 2017/07/12
Pros
The ease of use for clients, the insurance receipt feature and the revenue reports make this software extremely valuable and time-efficient.
Cons
I wish there were a rescheduling setting that was prompted when a client cancelled an appointment to avoid having to reach out ourselves.
Response from GOrendezvous
Hi Vanessa,
I'm glad to hear that you like the receipt and revenue reports feature of GOrendezvous :)
For the rescheduling setting, I'll forward your feedback to the rest of the team :) We always seek to improve our appointment management software!
