Hexfit

4.6 (75)
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The best all-in-1 software for healthcare professionals

Overall rating

4.6 /5
(75)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.8/5

96%
recommended this app
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75 Reviews

Thierry
Thierry
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A french Personal trainer

Reviewed on 2024/04/29

Pros

The large library of exercises, the maturity of the software, the responsiveness of the team.

Cons

There should be a more obvious classification of exercises by brand of machines

Malvina
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Great app for Personal Trainers!

Reviewed on 2024/03/29

No complaints other then the price and a few glitches with the app. (When clients use it.)...

No complaints other then the price and a few glitches with the app. (When clients use it.) Otherwise, it has never disappointed me.

Pros

Fully customizable programs, ease of use and all-in-one platform to simplify training clients in a professional way. It's really a very powerful tool.

Cons

The cost is very high. Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships. You are forcing trainers to cater to people who are better off financially. There should be a discount offered to healthcare practitioners who are trying to help everyone-young/old/students/disabled. It would be easy to prove by showing our license. There are apps that are even free (Telehab) but currently do not offer customizable video uploads so this is the only reason so far keeping me on Hexfit.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Hexfit

only the ability to save time and upload my own videos
Lindsay
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HexFit for Kinesiology

Reviewed on 2021/02/12

Overall because the customer support is so prompt, my experience with HexFit has be good. It is...

Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too.

Pros

Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use.

Cons

The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit

Response from Hexfit

Thank you for your comment! :)

Vanessa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app and platform!

Reviewed on 2025/01/13

I enjoy the app and platform, and my clients are able to use it with very little questions.

I enjoy the app and platform, and my clients are able to use it with very little questions.

Pros

Hexfit is user friendly and makes it easy to create workout plans for my clients. With the enormous number of exercises to choose from, I always find what I am looking for. The AI tools are a great add on for inspiration and for interaction with my clients.

Cons

Don’t think there is anything I dislike.

Washington Davi
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great App I love it

Reviewed on 2024/09/11

It’s incredible but it’s missing an app for coach’s too instead the internet page…

It’s incredible but it’s missing an app for coach’s too instead the internet page…

Pros

How easy to use and great exercises it has!

Cons

It should have an app for trainers too!

Alternatives Considered

ABC Trainerize

Reasons for Choosing Hexfit

Was difficult to use and I found Hexfit easier

Switched From

ABC Trainerize

Reasons for Switching to Hexfit

It still an option if gets better for trainers and users

Response from Hexfit

Hi, thank you for the comments. We are always happy to receive a 5/5 for overall quality! We will continue to improve ourselves.

Catalina
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excelent experience of use

Reviewed on 2024/09/28

Excelent, facility of the use, my clients like so much

Excelent, facility of the use, my clients like so much

Pros

The variety of exercises, the facility for operating

Cons

Take some time to charge a big list of exercises

Daria
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2024/10/23

Overall I am happy and will continue using for the exercise purposes

Overall I am happy and will continue using for the exercise purposes

Pros

I like the ease of the exercise library. I usually write my workouts on paper (because I overthink it) and then transfer to an actual program. All exercise are there. My clients like the ease of the app.

Cons

Nutrition portion of the app. It's somewhat difficult creating meal plan and I find the portions inaccurate

Lawrence
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hexfit : my main LOVE in virtual/local training-follow-up with my clients

Reviewed on 2021/09/06

Really good overall, the support team is great.

Really good overall, the support team is great.

Pros

Easy to use, fast in program design, great support team.

Cons

Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!!

Sharing the periodization with the clients.

Alternatives Considered

Fitlog

Reasons for Choosing Hexfit

Not enough options on TrainHeroic and way too much time to create programs compared to Hexfit. More tools on Hexfit too and the support team is great.

Switched From

TrainHeroic

Reasons for Switching to Hexfit

Already tested the product by the past with Nautilus+ and needed the nutrition tool...

Response from Hexfit

Thank you for your comment! :)

Susie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pivoting in a Virtual World during the Pandemic

Reviewed on 2021/03/03

[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and...

[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.

Pros

That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.

Cons

We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.

Alternatives Considered

Dropbox Business and PT Distinction

Reasons for Switching to Hexfit

Hexfit offered a unique and secure operating hub with built-in customization we haven't yet used but look forward to doing so shortly.

Response from Hexfit

Thank you for your comment! :)

Daniel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Thanks is good app for my job

Reviewed on 2024/06/25

Pros

Practice, different, for me is more easy

Cons

Everything is a good app, because my students have have more gains.

Camélie
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple, fast and accessible for me and the client!

Reviewed on 2023/03/24

Good so far, even if I had a glitch on the site when I tried to increase number of week in a...

Good so far, even if I had a glitch on the site when I tried to increase number of week in a program. the program got all mixted up. But client service tried as much as they can to fix the problem! I appreciate even if they still dont understand the issu. Its seems like the first time this happenend!

Pros

Easy and fast program designing with the library and favorites .

Cons

That the agenda is not flexible and that it is not possible to add availability DAY by DAY

Daniel
Daniel
Overall rating
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AMAZING ressource for exercises, lacking in layouts customizations for programs

Reviewed on 2018/10/11

Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change...

Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion.

Pros

-Many exercises
-Top customer service
-Requesting new exercises is an easy and fast process (>36h)
-Quick software when searching for exercises
-Simple UI
-I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day

Cons

-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them.
-Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises.
-No phone app to create programs

Response from Hexfit

Thank you for your comment! :)

Frédérique
Frédérique
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product

Reviewed on 2021/08/04

Nice to encourage a canadian company in fitness.

Nice to encourage a canadian company in fitness.

Pros

Lots of exercises and tools to personalize each program.

Cons

Not so friendly to build documents, you can't copy/paste.

Response from Hexfit

Thank you for your comment! :)

Wilton
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hexfit Review

Reviewed on 2019/10/17

See Pros

See Pros

Pros

I purchased the physiograph years ago and enjoyed using it. It did require a bit of time putting exercise routines together. Then I stumbled upon Hexfit. I saw it was the same as exercise physiographe and immediately tried it out.

Here’s why I love using Hexfit software.
As with physiographe clip art, I love the simple renditions of exercise movements. Most executed with good form. The movements are not some super fit-chic or muscle-bound guy that may be intimidating to some clients.

I love the ability to print workout programs with pictures for my client to have in hand while on the gym floor. It eliminates wasted TIME searching for exercise videos over the phone (that may have incorrect form). I am a trainer that feels​ recovery time between sets is an important variable in program design. I build it into my programs. My older and senior clients love to have printed workout programs in hand.

Cons

The quality and view of exercise programs as they are presented on the ​app are​ not so good.

Alternatives Considered

ABC Trainerize

Reasons for Switching to Hexfit

Simple renditions of exercise movements.

Response from Hexfit

Thank you for your comment! :)

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hexfit user for 3 years

Reviewed on 2018/11/13

Hexfit helps us conentrate our files and follw-ups in one place. We can access at any time. It...

Hexfit helps us conentrate our files and follw-ups in one place. We can access at any time. It makes our daily tasks easy to manage. The software is continuously improving to respond to the clients' needs.

Pros

Customer service is awesome.
We had special requests and the staff was quick to adapt the software to fit our needs.

Cons

There is no schedule and invoice managing tools included.

Response from Hexfit

Thank you for your comment! :)

Chloe
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2022/09/12

Pros

I like that all of my programs are at the same place, clear on the exercices with the correct description and image. My clients appreciate this plateform so much.

Cons

Sometime i'm looking for a specific exercice and it's taking me a long time to find the one i really want.
Ex: a barbell squat
the results shows all kinds of squats without showing the simple ones before.

Response from Hexfit

Thank you for your comment! :)

Charles
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

HexFit 101

Reviewed on 2023/01/23

Not too good especially near the end and I felt like I was paying too much for the product I was...

Not too good especially near the end and I felt like I was paying too much for the product I was receiving.

Pros

I liked that I could build my own questionnaire using HexFit. I like how I could collect data and use it for my sports teams. The messaging system was interesting but it would never replace something like Messenger, Instagram DMs or even email.

Cons

It took me a long time to create all of those surveys/questionnaires. Very little help from customer support, I found them really slow and unhelpful. No data or information regarding mental health or sport psychology. Everything is about fitness

Response from Hexfit

We are really sorry to have failed to support you! We normally have a 95% satisfaction rate with our support team. :(

We hope to be able to help you again in the future!

Verified Reviewer
Overall rating
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good software, easy to use. They did some updates most recently which improved the functionalit...

Reviewed on 2018/05/17

Easy professional PDF to client. Easier with the updates to alter the program.

Easy professional PDF to client. Easier with the updates to alter the program.

Pros

Pictures are consistent with size and look. It reminds me of a Physical Therapy software program. Professional PDF's you can print with your brand on it. There are a couple different price structures to pick from.

Cons

Would like to see better app for people to use on phone. I heard it has improved, but I do not utilize that with my clients anymore. I just print the PDF and hand to them.

Response from Hexfit

Thank you for your comment! :)

Melanie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for personnal trainers

Reviewed on 2020/11/26

Good experience. Most likely to use it in the future too!

Good experience. Most likely to use it in the future too!

Pros

Very easy to use and user friendly. The quality of the images are awesome. Easy to share your program to your customers

Cons

A lot of exercice are missing. You can ask to have them added on the software but the quality won’t be as good as the original ones.

Response from Hexfit

Thank you for your comment! :)

aireen
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2022/05/08

Highly recommend!

Highly recommend!

Pros

I like how the app is very easy to use by me and for my clients. I like that there are many exercise variations to choose from and that I can track my client's activities daily.

Cons

I would like to be able to collect payments through the app as well as sell my personal training services and packages to my clients.

Response from Hexfit

Thank you for your comment! :)

Anthony
Anthony
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I would definitely recommend

Reviewed on 2023/02/24

Pros

Easy to use and its complete. The team is great with fast response.

Cons

Visualy it could be better and toi many features if you just want something simple.

Louis
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Liked it

Reviewed on 2023/01/21

Pros

Easy to use and a lot of exercises, clients like it

Cons

Sometimes, the exercises can hard to find

Maxim
Maxim
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is an amazing program for fitness professionals to ad value for the services they provide

Reviewed on 2018/03/01

Pros

Complete overall software to track my clients progressions and help then getting results with hands on.

Cons

No video for the software yet. You have to book an appointment to learn how to use the software.
But the person that did training with me was excellent.

Response from Hexfit

Thank you for your comment! :)

Julie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hexfit is great!

Reviewed on 2020/04/28

Simple and effective - I have received great feedback from my clients.

Simple and effective - I have received great feedback from my clients.

Pros

Easy to navigate, integrated and customizable options with great customer service.

Cons

Has a broad search function so when looking for something specific occasionally takes a bit longer (until exercises are marked as "favourites")

Response from Hexfit

Thank you for your comment! :)

Tina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Just ok

Reviewed on 2020/07/16

They have very good customer service and have helped me right away when I have had trouble.

They have very good customer service and have helped me right away when I have had trouble.

Pros

I like that you can create workouts on the software and print them and also send them to clients. I also like the video feature.

Cons

What I don't like is that my clients have trouble connecting, I have to copy and paste the link and email it to them every time! I also am disappointed that you cannot do group classes. With so many free video softwares out there, I am not sure I really need to use hex.fit.

Response from Hexfit

Thank you for your comment! :)