Hexfit Reviews

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75 Reviews

- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A french Personal trainer
Reviewed on 2024/04/29
Pros
The large library of exercises, the maturity of the software, the responsiveness of the team.
Cons
There should be a more obvious classification of exercises by brand of machines
- Industry: Medical Practice
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great app for Personal Trainers!
Reviewed on 2024/03/29
No complaints other then the price and a few glitches with the app. (When clients use it.)...
No complaints other then the price and a few glitches with the app. (When clients use it.) Otherwise, it has never disappointed me.
Pros
Fully customizable programs, ease of use and all-in-one platform to simplify training clients in a professional way. It's really a very powerful tool.
Cons
The cost is very high. Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships. You are forcing trainers to cater to people who are better off financially. There should be a discount offered to healthcare practitioners who are trying to help everyone-young/old/students/disabled. It would be easy to prove by showing our license. There are apps that are even free (Telehab) but currently do not offer customizable video uploads so this is the only reason so far keeping me on Hexfit.
Alternatives Considered
GoDaddy Website BuilderReasons for Switching to Hexfit
only the ability to save time and upload my own videos- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
HexFit for Kinesiology
Reviewed on 2021/02/12
Overall because the customer support is so prompt, my experience with HexFit has be good. It is...
Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too.
Pros
Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use.
Cons
The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app and platform!
Reviewed on 2025/01/13
I enjoy the app and platform, and my clients are able to use it with very little questions.
I enjoy the app and platform, and my clients are able to use it with very little questions.
Pros
Hexfit is user friendly and makes it easy to create workout plans for my clients. With the enormous number of exercises to choose from, I always find what I am looking for. The AI tools are a great add on for inspiration and for interaction with my clients.
Cons
Don’t think there is anything I dislike.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great App I love it
Reviewed on 2024/09/11
It’s incredible but it’s missing an app for coach’s too instead the internet page…
It’s incredible but it’s missing an app for coach’s too instead the internet page…
Pros
How easy to use and great exercises it has!
Cons
It should have an app for trainers too!
Alternatives Considered
ABC TrainerizeReasons for Choosing Hexfit
Was difficult to use and I found Hexfit easierSwitched From
ABC TrainerizeReasons for Switching to Hexfit
It still an option if gets better for trainers and usersResponse from Hexfit
Hi, thank you for the comments. We are always happy to receive a 5/5 for overall quality! We will continue to improve ourselves.
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excelent experience of use
Reviewed on 2024/09/28
Excelent, facility of the use, my clients like so much
Excelent, facility of the use, my clients like so much
Pros
The variety of exercises, the facility for operating
Cons
Take some time to charge a big list of exercises
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2024/10/23
Overall I am happy and will continue using for the exercise purposes
Overall I am happy and will continue using for the exercise purposes
Pros
I like the ease of the exercise library. I usually write my workouts on paper (because I overthink it) and then transfer to an actual program. All exercise are there. My clients like the ease of the app.
Cons
Nutrition portion of the app. It's somewhat difficult creating meal plan and I find the portions inaccurate
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hexfit : my main LOVE in virtual/local training-follow-up with my clients
Reviewed on 2021/09/06
Really good overall, the support team is great.
Really good overall, the support team is great.
Pros
Easy to use, fast in program design, great support team.
Cons
Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!!
Sharing the periodization with the clients.
Alternatives Considered
FitlogReasons for Choosing Hexfit
Not enough options on TrainHeroic and way too much time to create programs compared to Hexfit. More tools on Hexfit too and the support team is great.Switched From
TrainHeroicReasons for Switching to Hexfit
Already tested the product by the past with Nautilus+ and needed the nutrition tool...Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pivoting in a Virtual World during the Pandemic
Reviewed on 2021/03/03
[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and...
[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.
Pros
That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.
Cons
We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.
Reasons for Switching to Hexfit
Hexfit offered a unique and secure operating hub with built-in customization we haven't yet used but look forward to doing so shortly.Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Thanks is good app for my job
Reviewed on 2024/06/25
Pros
Practice, different, for me is more easy
Cons
Everything is a good app, because my students have have more gains.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple, fast and accessible for me and the client!
Reviewed on 2023/03/24
Good so far, even if I had a glitch on the site when I tried to increase number of week in a...
Good so far, even if I had a glitch on the site when I tried to increase number of week in a program. the program got all mixted up. But client service tried as much as they can to fix the problem! I appreciate even if they still dont understand the issu. Its seems like the first time this happenend!
Pros
Easy and fast program designing with the library and favorites .
Cons
That the agenda is not flexible and that it is not possible to add availability DAY by DAY

- Industry: Sports
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
AMAZING ressource for exercises, lacking in layouts customizations for programs
Reviewed on 2018/10/11
Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change...
Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion.
Pros
-Many exercises
-Top customer service
-Requesting new exercises is an easy and fast process (>36h)
-Quick software when searching for exercises
-Simple UI
-I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day
Cons
-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them.
-Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises.
-No phone app to create programs
Response from Hexfit
Thank you for your comment! :)

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product
Reviewed on 2021/08/04
Nice to encourage a canadian company in fitness.
Nice to encourage a canadian company in fitness.
Pros
Lots of exercises and tools to personalize each program.
Cons
Not so friendly to build documents, you can't copy/paste.
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hexfit Review
Reviewed on 2019/10/17
See Pros
See Pros
Pros
I purchased the physiograph years ago and enjoyed using it. It did require a bit of time putting exercise routines together. Then I stumbled upon Hexfit. I saw it was the same as exercise physiographe and immediately tried it out.
Here’s why I love using Hexfit software.
As with physiographe clip art, I love the simple renditions of exercise movements. Most executed with good form. The movements are not some super fit-chic or muscle-bound guy that may be intimidating to some clients.
I love the ability to print workout programs with pictures for my client to have in hand while on the gym floor. It eliminates wasted TIME searching for exercise videos over the phone (that may have incorrect form). I am a trainer that feels recovery time between sets is an important variable in program design. I build it into my programs. My older and senior clients love to have printed workout programs in hand.
Cons
The quality and view of exercise programs as they are presented on the app are not so good.
Alternatives Considered
ABC TrainerizeReasons for Switching to Hexfit
Simple renditions of exercise movements.Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hexfit user for 3 years
Reviewed on 2018/11/13
Hexfit helps us conentrate our files and follw-ups in one place. We can access at any time. It...
Hexfit helps us conentrate our files and follw-ups in one place. We can access at any time. It makes our daily tasks easy to manage. The software is continuously improving to respond to the clients' needs.
Pros
Customer service is awesome.
We had special requests and the staff was quick to adapt the software to fit our needs.
Cons
There is no schedule and invoice managing tools included.
Response from Hexfit
Thank you for your comment! :)
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2022/09/12
Pros
I like that all of my programs are at the same place, clear on the exercices with the correct description and image. My clients appreciate this plateform so much.
Cons
Sometime i'm looking for a specific exercice and it's taking me a long time to find the one i really want.
Ex: a barbell squat
the results shows all kinds of squats without showing the simple ones before.
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
HexFit 101
Reviewed on 2023/01/23
Not too good especially near the end and I felt like I was paying too much for the product I was...
Not too good especially near the end and I felt like I was paying too much for the product I was receiving.
Pros
I liked that I could build my own questionnaire using HexFit. I like how I could collect data and use it for my sports teams. The messaging system was interesting but it would never replace something like Messenger, Instagram DMs or even email.
Cons
It took me a long time to create all of those surveys/questionnaires. Very little help from customer support, I found them really slow and unhelpful. No data or information regarding mental health or sport psychology. Everything is about fitness
Response from Hexfit
We are really sorry to have failed to support you! We normally have a 95% satisfaction rate with our support team. :(
We hope to be able to help you again in the future!
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good software, easy to use. They did some updates most recently which improved the functionalit...
Reviewed on 2018/05/17
Easy professional PDF to client. Easier with the updates to alter the program.
Easy professional PDF to client. Easier with the updates to alter the program.
Pros
Pictures are consistent with size and look. It reminds me of a Physical Therapy software program. Professional PDF's you can print with your brand on it. There are a couple different price structures to pick from.
Cons
Would like to see better app for people to use on phone. I heard it has improved, but I do not utilize that with my clients anymore. I just print the PDF and hand to them.
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for personnal trainers
Reviewed on 2020/11/26
Good experience. Most likely to use it in the future too!
Good experience. Most likely to use it in the future too!
Pros
Very easy to use and user friendly. The quality of the images are awesome. Easy to share your program to your customers
Cons
A lot of exercice are missing. You can ask to have them added on the software but the quality won’t be as good as the original ones.
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2022/05/08
Highly recommend!
Highly recommend!
Pros
I like how the app is very easy to use by me and for my clients. I like that there are many exercise variations to choose from and that I can track my client's activities daily.
Cons
I would like to be able to collect payments through the app as well as sell my personal training services and packages to my clients.
Response from Hexfit
Thank you for your comment! :)

- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I would definitely recommend
Reviewed on 2023/02/24
Pros
Easy to use and its complete. The team is great with fast response.
Cons
Visualy it could be better and toi many features if you just want something simple.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Liked it
Reviewed on 2023/01/21
Pros
Easy to use and a lot of exercises, clients like it
Cons
Sometimes, the exercises can hard to find

- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is an amazing program for fitness professionals to ad value for the services they provide
Reviewed on 2018/03/01
Pros
Complete overall software to track my clients progressions and help then getting results with hands on.
Cons
No video for the software yet. You have to book an appointment to learn how to use the software.
But the person that did training with me was excellent.
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hexfit is great!
Reviewed on 2020/04/28
Simple and effective - I have received great feedback from my clients.
Simple and effective - I have received great feedback from my clients.
Pros
Easy to navigate, integrated and customizable options with great customer service.
Cons
Has a broad search function so when looking for something specific occasionally takes a bit longer (until exercises are marked as "favourites")
Response from Hexfit
Thank you for your comment! :)
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Just ok
Reviewed on 2020/07/16
They have very good customer service and have helped me right away when I have had trouble.
They have very good customer service and have helped me right away when I have had trouble.
Pros
I like that you can create workouts on the software and print them and also send them to clients. I also like the video feature.
Cons
What I don't like is that my clients have trouble connecting, I have to copy and paste the link and email it to them every time! I also am disappointed that you cannot do group classes. With so many free video softwares out there, I am not sure I really need to use hex.fit.
Response from Hexfit
Thank you for your comment! :)