Cool Tabs

4.5 (65)
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Interactive data collection campaigns

Overall rating

4.5 /5
(65)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.6/5

91%
recommended this app
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65 Reviews

Leon
Leon
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Useful and resourceful tool for Social Media Marketing.

Reviewed on 2018/06/14

Reliable Social Media Analytics and very resourceful guides for Social Media Marketing.

Reliable Social Media Analytics and very resourceful guides for Social Media Marketing.

Pros

This is the type of software that leads you into learning, it is not only using the tools to your advantage, but also they provide a variety of guides in how to boost your marketing strategies through social media (I must admit, some guides are much better than others). So, in general, you get a guide in how to improve the overall standard of your social media but at the same time you get the proper analytics to methodically examine your data in concordance to your numbers, and then make a plan of action in order to improve. It could save you a lot of money if you do not want to pay someone to manage your social media accounts, and you would rather acquire the knowledge to do it yourself. As an extra, they also offer you personal guidance and a full advertising campaign for a fair price. I recommend it.

Cons

Even though they provide a lot of tools and information, It must be stated that their main focus is Instagram. The Facebook analytics are great, but the guide to properly analyze the information is not as deep as the one they present for Instagram. Regardless of that, you will find it useful nonetheless, and most of this information can be googled.

Juan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

EASY AND SEAMLESS

Reviewed on 2023/12/23

Seamless integration and great ease of use , specially with the drawing and picking winners options...

Seamless integration and great ease of use , specially with the drawing and picking winners options and filtering within posts.

Pros

Ease of use overall, friendly ux interface.

Cons

The price is always a con with these platforms. They are great but once you add other accounts it becomes too expensive.

Ángel Enrique
Ángel Enrique
Overall rating
  • Industry: Research
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great app to monitorize your social media for free

Reviewed on 2018/05/14

It helped me to monitorize my instagram accounts, the easy to use interphase is a great plus for...

It helped me to monitorize my instagram accounts, the easy to use interphase is a great plus for insights colleting

Pros

IThe free version gives you acces to a lot of insights of your social media accounts, I use it speccially for my Instagram. It is really easy to use, even for dummies, the graphics and charts makes the work way easy

Cons

In times, makes the workflow pretty slow, you may have to refresh some sections several times until it shows the data

María
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good results requires smart investment

Reviewed on 2023/06/29

Managing social media promos and lotts for my clients with Cool Tabs, makes my life easier and my...

Managing social media promos and lotts for my clients with Cool Tabs, makes my life easier and my clients are so happy as I can provide then detailed results and insights in a very professional way.

Pros

It's so easy to use, very intuitive, and offers a lot of differents option for whatever you need. I've tries free apps but these option are never enough, and at the end I'm wasting a lot of time trying a lot of free pages, looking for the results I'm never finding. There will be probably other apps cheaper than CoolTabs, but I didn't found yet anyone that complete, reliable, easy to use, and with a great customer service.

Cons

Price, for sure. But as I'm saying at the title, good results requiers smart investment.

Blanca
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast and good response

Reviewed on 2024/10/10

Pros

They responded my question within minutes and resolved my issue. Thank you CoolTabs

Cons

No warning about a free plan being about to be finished

Marta
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Cool Tabs review

Reviewed on 2023/03/24

Pros

The technical service helps in the whole process very quickly

Cons

The few customization options. I would like to be able to implement the fonts and styles

Javier
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

great customization

Reviewed on 2019/06/03

has been a great solution for a big data promo campaign.

has been a great solution for a big data promo campaign.

Pros

the great customization with details of the campaign.

Cons

Nothing at all. Everything was solved. Great support and software requests

Response from Cool Tabs

Hi, Javier!

Many thanks for you review and nice words :-)

Kind regards,

The Cool Tabs Team

Patricia
Patricia
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very responsive helpdesk

Reviewed on 2017/10/31

cool sweepstake and more insights into social media marketing

cool sweepstake and more insights into social media marketing

Pros

helpdesk really nice and fast to response which helps a lot as a lot of things are not self- explanatory

Cons

tons of options, plans, tools and apps, can be a little bit overwhelming if you are a newbie. but as said above, helpdesk is super kind and responsive!

Ligia
Ligia
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A wonderful aplication

Reviewed on 2021/05/05

Pros

It helps a lot our social media team. We can control better some things.

Cons

Its easy to use and effective. It works very nice.

Ines
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

AWESOME!

Reviewed on 2019/03/21

Pros

It's very intuitive and easy to use!! Their customer support is great

Cons

Mmm we have a great experience with them, can't think of anything

Response from Cool Tabs

Hi, Inés!

Many thanks for you review! Your comments are very helpful :-)

Have a nice day,

The Cool Tabs Team

Mercedes
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Cool Tabs was the perfect software for our small and growing company!

Reviewed on 2021/07/07

Cool Tabs has not only helped with the problems we were encountering with our content, but also...

Cool Tabs has not only helped with the problems we were encountering with our content, but also opened our eyes to features we didn’t know we needed.

Pros

I loved that Cool Tabs made managing content from various platforms less of a hassle. It can be a lot of work to manage the amount of content necessary to run a business, but it is nice to have it all in one place.

Cons

There are so many features that it can be a little daunting to learn to use all of them. Going in to using the software we were unsure where to begin. However, after a little bit of exploring it was nice to have all those features.

Jose
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A useful tool with very good support team

Reviewed on 2022/04/21

Great!

Great!

Pros

Very simple to configure and easy to use

Cons

Little flexibility when changing the HTML

Fernando
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cool Tabs gives us information that any other Social Listening Tool can provide

Reviewed on 2017/06/29

This software is unique in the market. It has a lot of benefits but it is very important for us...

This software is unique in the market. It has a lot of benefits but it is very important for us because of the huge amount of data it provides in the tracking of Social Media campaigns.

Pros

Social Analytics is very important in our company. We report to our clients results from campaigns on many supports as Facebook, Twitter and Instagram. The main Cool Tabs value we find is this tool takes advantage of API sources and exports all the data available in each one. The data brought is huge!

Cons

This product is very useful and powerful for us but we would like to improve two issues related to its management: having several users profiles in a project and setting a limit of post tracked instead of number of searches per project.

Jonc
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and excellent customer support

Reviewed on 2017/06/22

Pros

What I like most is the user experience and the easy way you can build your own promotions. Integration with Social Media is great as well and there are many features to create rules, customization, etc...

Cons

Statistics are great, but it would be a plus if you could choose and personalize the kind of KPI's you want to analyze. However, it displays the main KPI's.

Adolfo
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A great product with an excellent customer support.

Reviewed on 2017/06/28

Pros

It´s a really easy to use tool, with lot of custom features and personalization facilities. The best it´s that they are always improving changes and near to the clients needs.

Cons

To say something, maybe the user interface forms needs a visual review. I think could be updated to be more actual.

David
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value for money

Reviewed on 2020/09/22

Among all platforms we evaluated for our project, Cool Tab was the winner by far. Value for money...

Among all platforms we evaluated for our project, Cool Tab was the winner by far. Value for money is the best in its category.

Pros

The product is easy to use and found the start up process quickly and straight forward.

Cons

so far so good. I can't say I found anything that I dislike or I missed some "must-have" features. All you need, is there.

Paula
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A good option for everything you could need

Reviewed on 2020/06/18

Pros

You can do whatever you want with CoolRabs, from a simply survey till the most complicated quiz.

Cons

You cannot see the analytics of the newsletter you send with the quiz.

Alternatives Considered

Easypromos
Silvia
Overall rating
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Best social media solution & best staff

Reviewed on 2017/06/27

Pros

How easy is to use and the very complete functionalities. The support team is always ready to help you with any questions you may have.

Cons

Monthly subscription: I miss the option to pay for promotion. And be able to mix the basic monthly plan with specific functions

Pablo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Every single time I work whit CoolTabs, I get the Social Media campaigns tha I need.

Reviewed on 2017/06/23

Pros

The most value feature for me is how helpful and quick the customer support is. Than help me to develop my campaign on time.

Cons

When they offer us discounts for the next campaign, I would like to get some more time to apply it, cause I don´t use it every month

Response from Cool Tabs

Hi Pablo!

Thanks for your review! We will take a look into it for the next discount :)

Regards,

Nigel
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cool-Tabs for the win

Reviewed on 2018/09/10

Pros

Easy to use. Most of the features were intuitive.

Cons

Sometimes text appears in spanish. I'm an english speaker so it is kind of annoying

Fernando
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

There are better softwares

Reviewed on 2019/11/01

Pros

The tool has a wide functionality and depending on your objectives can be useful. Some things are not clear but you can ask to customer service and they give you an answer fast.

Cons

I wanted the tool mainly for contests. I have done one and didn’t like it at all. The platform was very slow and I had to refresh all the time. At the end it worked but it taked me a lot of time. Furthermore the user experience from mobile is not the best. Definitely there are better options in the market.

Julio
Overall rating
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great platform for your Facebook contests

Reviewed on 2018/03/05

Pros

Really useful to collect data from potential customers and a great way to mobilize a facebook page. It is easy to use and the customer service is very fast. Highly recommended

Cons

It's a bit expensive, but if it's squeezed it's worth it. The complete plans offer many options but I find them quite expensive

Amelia
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We loved it, very practical and easy to use

Reviewed on 2017/08/28

The benefits are being able to make sweepstakes quickly and simply, and economically

The benefits are being able to make sweepstakes quickly and simply, and economically

Pros

It is best to be able to draw lots of all kinds in an easy and fast way and to be able to pay the draws separately

Cons

The worst thing is not being able to pay for a raffle independently, without having to cancel the monthly plan

Esther
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product and an excellent customer support.

Reviewed on 2017/07/05

Pros

It´s a easy to use tool, with lot of custom features and personalization facilities. The best The support team is always ready to help you with any questions you may have at any time.

Cons

To say something, maybe the user interface and, the time of discounts that you offer to the clients.

cassandra
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy

Reviewed on 2020/12/15

Pros

I am trying the free trial and it seems very easy to use. No problems at all and the app does the rest.

Cons

I think is a bit expensive for a company that is small and wants to use this kind of service to improve their business.