Lofty

3.8 (89)
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Real Estate CRM & lead generation software

Overall rating

3.8 /5
(89)
Value for Money
3.9/5
Features
3.8/5
Ease of Use
3.8/5
Customer Support
3.5/5

71%
recommended this app
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89 Reviews

Luis
Luis
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Chime has some work to do

Reviewed on 2023/03/30

It is a great CRM and I really enjoy using it but as stated there as some major and continuous...

It is a great CRM and I really enjoy using it but as stated there as some major and continuous problems on the backend. More than I have experienced with any other CRM. I use it every day and can get frustrated that simple things don't always work as they should.

Pros

Innovation. Records phone calls. metrics

Cons

The search field is not intuitive. If you want to search for a lead's name you have to know the full name and exactly how it is spelled. If you just know their last name it will pull up all the names with those letters in it before pulling up the relevant lead. If the lead's name is Amin and you only have one person by that name chances are you will have to scroll through a whole number of people before getting to that name. For instance, somebody by the same as Stamin will most likely be shown sooner. There have been more technical issues on this CRM than any of the last 5 that I have used. Campaign emails won't be sent when requested. AI will communicate with leads when not. Texts will suddenly be invalidated. About 18 months ago when I called up technical support I would be guaranteed to get through to someone at least by the 2nd or 3rd try. Now I can try every day for a week and nobody responds.

Chris
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CRM system with SO many options

Reviewed on 2023/11/06

Pros

This system has so many functions available that I haven't even began to use them all, but if you want to do something, chances are it's already integrated into Chime. You can track leads and follow ups, set up drip campaigns to keep in touch, and even set up your website.

Cons

Because there are so many things you can do with the system, it can be a little daunting to get started, but there are plenty of how-to videos that walk you through it.

Yesselky
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Run stay away

Reviewed on 2023/07/27

Pros

The worst customer service I have ever experience. 3 agents couldn’t turn on my AI and the system is not user friendly. Good luck getting support on the phone they rush you off and say I have another call and they say click the ? to the right and it will show you tutorials. I watched a few and had questions but had to wait another 4 days to get someone on the phone to be rushed off again. The worst company! Stay away it’s a waste of money

Jacob
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chime banking for the new to banking scene

Reviewed on 2022/09/07

Overall I have to say with combined banking and credit builder as well as spot me it’s a very...

Overall I have to say with combined banking and credit builder as well as spot me it’s a very useful banking application that allows young people to manage their finances with ease. Spot me is a great feature and it has the added benefit of being able to send others spot me boosts to allow them to overdraft fee free up to 5$ each person. The also offer deposit offers frequently as well as referral offers that can reward you for adding friends to there banking world

Pros

It’s very well integrated and offers a credit builder card which is very beneficial for people trying to work on there credit and have a dedicated banking app all in one

Cons

Sometimes it can be difficult to get in touch with support and spot me can be a little tricky

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

One of the best CRM software

Reviewed on 2022/08/12

Pros

It's has digital marketing tools and AI powered automation. I like the software too because it's helps in streaming sales funnels

Cons

I have not seen any fault or back drop with the use of this very software, so for now I don't have any reservations about the software yet.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

do not get chime

Reviewed on 2023/07/15

horrible. don't do it

horrible. don't do it

Cons

i don't like anything about chime. the phone number on the back of my card routed me to a MEDICARE service. I said I was calling about CHIME, they said it was a glich.... I don't want my money in a GLICH. done. Just get a local Credit Union.

Mike
Mike
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away from this CRM

Reviewed on 2023/02/14

Terrible. I've had issues with basic things - the layout is very counter intuitive and finding help...

Terrible. I've had issues with basic things - the layout is very counter intuitive and finding help is all but impossible. And technical issues with dialer, submitting a ticket? forget it!

Pros

I don't like anything about this CRM. It has basic functions but the customer support is so frustrating that the software is basically impossible to use.

Cons

Customer support is without a doubt the least helpful, slowest to respond and absolute worst in the business

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Chime review

Reviewed on 2019/12/07

Overall, I’ve had a good experience with Chime.

Overall, I’ve had a good experience with Chime.

Pros

I really like the app. It’s easy to use and I really like the design of it and my debit card. I was able to get approved for an account easily.

Cons

Hopefully, it’ll have a feature where you can add money from another card like PayPal does. Otherwise, I have no complaints.

Heidi
Heidi
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Hate this service

Reviewed on 2022/10/08

Pros

At first I enjoyed the online banking process but that was short lived

Cons

My phone was lost and I was unable to get back into my account because I no longer had access to my phone number

Eric
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chime is simple

Reviewed on 2018/03/08

Pros

I like it because it is so easy to use, lets you focus on your presentation more than how to use the app

Iva
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't waste your time, money and keep stress away!

Reviewed on 2022/12/08

the email says that I need to wait until someone calls me to let me know of the next step prior to...

the email says that I need to wait until someone calls me to let me know of the next step prior to cancelling the service!!!

Pros

Nothing to share here, I am sorry...oh may be the last rep that reached out.. She was very nice, too bad she is working for the wrong company

Cons

When you sign, "it is all free and no contract etc" when you ask to cancel there us suddenly a One time Monthly Fee of $500 they charge and for what???The website was not ready for a month, the bill was paid though... Then I have requested the email to be updated with the one connected to my business instead with my personal email...it took more than a month for this to be done.. Then I scheduled a call to go over all with a rep so I can easily understand and implement.. I was given tons of links to watch.. because this is what I am paying the $500 per month ??? I was finally assigned a rep - she was able to explain 80% and the rest again- watch the videos... At this point I reached to another colleague of mine to ask about her experience...and she has a Team...she was so upset because she was paying just like me but the website wasn't ready and set correctly so she can't launch and use it.. BUT WAIT THERE'S MORE After a few more reviews and more research I decided to just cancel.. Called all the reps I have had the opportunity to speak with prior to buying the service and each number goes to a voicemail. Then I started receiving emails from TECH SUPPORT.. I am saving the emails so if you think I am just messing with you call me and I will forward the email... So let me finish quickly here.. After multiple emails from Tech Support - My 1st request to cancel was made on [SENSITIVE CONTENT]... today is [SENSITIVE CONTENT] and I am waiting for them to call me with THE NEXT STEP????

Kristine Mae
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chime really help my partner to hit our first million in real estate

Reviewed on 2022/12/21

I loved chime because aside from it is very friendly user it has an option to email and text the...

I loved chime because aside from it is very friendly user it has an option to email and text the lead which is very convenient to us coz we already have those in one system, We used other CRM before but since they had very limited options to do we change and use the chime and this is very heaven to us. Kudos to the developer keep up the good work,

Pros

I also loved the thing we have an AI who texted our lead, drip campaigns as well are really good and also this CRM not pricey.

Cons

None so far, hopefully they will have an option to call directly though the laptop and no bridge number needed for virtual assistant

Lee Anne
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

What a frustrating company to deal with

Reviewed on 2020/10/02

I am not happy at all. The only reason we are staying with this CRM is because we feel stuck with...

I am not happy at all. The only reason we are staying with this CRM is because we feel stuck with everything we have set up and do not have the time to set up another one right now. I am disappointed on so many levels and have even spoken to some of the "managers" who just feed you BS and do not seem to care. One manager there [SENSITIVE CONTENT HIDDEN] was a total jerk to me because I was upset on the amount of problems I was dealing with for WEEKS.

Pros

I like the features THAT WORK. Tagging and lead tracking are not too bad but every other CRM offers this.

Cons

I do not even know where to start honestly. They offer a lot but they do not take the time to fix the new things they are implementing and just move on to new features. Working with the tech team (That works overnight by the way if you are in the U.S.) is like pulling teeth. I have several tickets open. I get generic responses and temporary fixes.

Dustin
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Almost a bank

Reviewed on 2022/09/01

Decent. Overdraft option is nice

Decent. Overdraft option is nice

Pros

Anyone can use it and it’s easy to use .

Cons

ITs not accepted everywhere and sometimes it’s frustrating

Danielle
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best decision ever.

Reviewed on 2020/01/19

So far, I have had no complaints. Customer service is nice and everything is so simple that there...

So far, I have had no complaints. Customer service is nice and everything is so simple that there is no cause for mistakes or issues.

Pros

I love that there is an option to round up transactions and take 20% from your direct deposit each time placing it into a separate savings account. This is a great way to save without actually missing the deducted amount, as you don’t see it in beginning. It’s also a plus that you and a friend receive $50 for a referral!

Cons

My least like about this software is that your able to see your savings balance right on login screen. I wish there was a way to at least minimize it to hide balance just so you aren’t constantly reminded of your balance. It causes your mind to go straight to “oh, there’s money in there.” This results in depending on your savings at times and that isn’t my goal.

Christina
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best account management software!

Reviewed on 2022/08/17

I love it

I love it

Pros

It is very easy to use. It helps a lot with account management.

Cons

There is t anything wrong with this software.

Akeesah
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Chime review

Reviewed on 2022/09/01

Not really a bad experience just need better costumer service.

Not really a bad experience just need better costumer service.

Pros

It's easy to you not difficult at all it's fast and sufficient

Cons

That's it doesn't offer much and some times it doesn't honor the invitation

Lawrence
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best choice i have made in awhile.

Reviewed on 2018/08/21

I would strongly recommend to anyone that is not competing with me.

I would strongly recommend to anyone that is not competing with me.

Pros

Support and implementation are 2nd to none, my company and i could not be happier. We have been using the system for about 6 months and our follow up and overall customer service has increased 10 fold.

Cons

None yet, the team at Chime has answered or fulfilled any and all issues my team of 100 has thrown at them.

Neil
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best CRM for Real Estate Professionals

Reviewed on 2018/08/20

Pros

We've had 3 different CRMs before Chime, and once we got Chime it was a game changer. We love the ease of use it brings and highly recommend it to any real estate professional. We use it both for our realtor business and our investment business as well.

Pros:
- ease of use
- seamless sync from web portal to mobile
- customer service is top notch

Cons

I don't really see any cons with Chime at the moment. It is not the cheapest product out there, but in life you get what you pay for, and Chime is worth the payment.

Billee
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Real Estate CRM and website

Reviewed on 2018/12/14

Pros

User friendly, professional looking landing pages, CRM, & other tools to grow your business. Ability to send mass emails which appear personal.

Cons

Ad spend is a little high for the quality of the leads you receive, but I have found that to be the norm with most internet leads.

Wilson
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Best crm I've used.

Reviewed on 2017/06/07

Pros

Complete tool. Constantly improving their offerings and the customer support team is very responsive.

Cons

Occasional small bugs. App can use improvements. Website should be customizable. Many things work in progress however love the progress

Ryan
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Poor Customer Service

Reviewed on 2018/02/28

Pros

Great interface. Very easy to incorporate into your everyday business. The drip campaign functionality works great.

Cons

Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team.

Andy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient, straight to the point, and easy to use.

Reviewed on 2018/04/16

Efficient and straight to the point. The features may be overwhelming at times but know you have a...

Efficient and straight to the point. The features may be overwhelming at times but know you have a great Customer Support to call and its pretty easy to figure out on your own. This makes it easy to call and receive all through your laptop or desktop. Works great with CRM's that only let you call out.

Pros

The platform is easy to guide through. This makes it efficient in my opinion. It saves time and energy to just get what I need done.

Cons

Can be overwhelming with how many features there are. I have had some random loss of sound and calls during some sessions.

Hilary
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FINALLY

Reviewed on 2017/07/11

Pros

Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them!

John
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Website looks good but not seeing the leads I hoped for

Reviewed on 2017/06/13

Pros

Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened

Cons

Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened