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216 Reviews

- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The first CRM/BMS I have fallen in love from the first sight
Reviewed on 2018/08/21
We were looking for CRM/BMS for a long time (more than 5 years), and personally I have tested/checked many of variaous systems. When I have got a SCORO ad and opened preview - something inside me told that this should be definitely what we were looking for. After couple of months we purchased licenses. Onboardin passed very smoothly, and literally we have started to use it and enjoy since a first login. For our small company it is real helper - everything is in the place and if/when somebody is absent (either for vacation or some other reasons) - it is easy to track and make undone tasks of absent person.
Sales chain is a big WOW - very easy to process offers/orders/purchase orders and Invoices (with an option of tracking unpaido ones).
That's it. Though we use not all of features from Ultimate package, but there are plans to transfer more processes to Scoro from other systems we still use paralelly.
Pros
Ease of use
Perfect interface and document relations in the sale chain
Adaptable
Configurable
Feature requests are implemented in a reasonable terms
Cons
The biggest problem currently - there is no line numbers at the proposal, and as far as I was informed - no quick solution for this
Price (especially for bigger enterprises) - as heard from potential customers....
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Well designed software with excellent customer support
Reviewed on 2021/03/29
Scoro has become an integral part of the management of our customers, opportunities, jobs and reporting. The customer support is second to none. Our only issue is the cost per seat and license flexibility, making it unattractive to bring occasional users who might only use one or two features on board.
Pros
The web interface is really well designed and easy to use. Customer support is the best I have experienced from any supplier. Updates are regular with real, valuable functionality added in each update.
Cons
The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited. The phone/table app is much less useful than the web version. The cost per user is very high which discourages us from bringing our whole organisation on board.
Reasons for Choosing Scoro
Cost of maintaining bespoke solutionSwitched From
Claris FileMakerReasons for Switching to Scoro
Project-central model, excellent quoting and pipeline management, and good task management.- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst Managementtool for Projects
Reviewed on 2023/01/06
Bad
Pros
Nothing. Scoro makes working very confusing and unintuitive.
Cons
Everything. Scoro is by far the worst application I have used in twenty years of management experience. Scoro is uncredibly antiintuitive a extremely confusing for most of the team members. Even you extensively study this programm for several months, it still has a lot of hidden weird problems. The user interface is really bad and not understandable. The whole app design is complete crap.
Response from Scoro
Hi Nick,
Thank you for taking the time to share your feedback. We are very sorry to hear that you have not been having a good experience with Scoro but appreciate you sharing your insight with us. We are always happy to hear the ways in which we can improve at Scoro. As such, we hope you'd be open to a call at your convenience to walk through the specifics of the challenges you are facing & hear your ideas on what would make Scoro a more valuable & user friendly system.
We would happily review your current workflows and configurations to identify any areas for potential optimization too and we may even be able to solve some of the problems you have been experiencing.
Thanks
Team Scoro
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simplicity is the ultimate sophistication
Reviewed on 2022/12/03
I use scoro on a daily basis to manage my tasks, to use the finance possibilities and to have all the relevant information in 1 place. The fresh looks of the software and the easiness of use are for me the most important aspects of why I enjoy working with the software.
Pros
The software is easy and intuitive to understand and to use. Clear overviews and everything looks fresh and up to date.
Cons
It is not particularly something I do not like, but for me the software has a lot of functionalities and I simply do not use them all.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Seemless system which allows 360 vision of your business
Reviewed on 2022/08/31
Really great - this system helps us make business decisions about future resourcing and allows us to easily manage projects on a daily basis
Pros
We love the fact that all staff can see all information about projects at any one time. Covering holiday time is easy because of the open nature to the information stored against the project. We no longer need numerous spreadsheets to manage projects - all can be done in Scoro.
Cons
Integrations can be problematic, like Xero and the double entry of some of the data that does not pull across from Scoro.
Reasons for Choosing Scoro
No longer suited our larger projectsSwitched From
Administrate Training ManagementReasons for Switching to Scoro
For the intregration with 365 and Xero plus the ease of use- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We found our home!
Reviewed on 2021/03/18
My experience has been outstanding. My entire work life is in Scoro.
Pros
Our experience with Scoro to keep team members connected and up-to-date has been exceptional. With a brief learning curve on learning how to use the software, we were up and running in a week. Also, all of the integrations that Scoro allows saves time and increases production.
Cons
My hope is that one-day Scoro can integrate with Gmail.
Reasons for Choosing Scoro
The software we were using was not meeting our needs as our company was growing.Switched From
InsightlyReasons for Switching to Scoro
More features that were affordable.- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Start Using Scoro for Easy Project Management
Reviewed on 2021/11/09
Scoro brought major relief to our team as a single place for information and sharing progress on projects and individual tasks. Its limitations to work as a sales CRM forced us to be creative in how we record data and push that data down the pipeline.
Pros
Scoro is easy to setup and managing users is fairly easy to do but it would require someone knowing what they do. Their Gantt Chart feature is great and allows a quick overview of a project progress. Creating multiple tasks and assigning those to different users/managers is also super easy. When setting up Scoro from square-one, I would highly recommend that the team and company creates the setup completely and wouldn't allow individual team members to tinker with customizations.
Cons
Scoro has limited integrations with other solutions. Although APIs are available, APIs won't work for everything. Scoro's fields for postal codes and countries and mailing addresses are set to use UK-based and Europen based format, it makes it a little confusing when entering contact details.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Scoro: Robust and Easy
Reviewed on 2021/03/19
Prior to adopting Scoro, we used to track our priorities and project status updates using a shared excel file, which was clunky and didn't work well for our growing team. Moving to Scoro has made our data and status tracking more reliable, and easier for each team member to customize their own interface.
Pros
Scoro was easy to customize and tailor to our company's business processes. The user interface is quick and responsive, meaning I'm never waiting for my information to load. The ability to collaborate with my teammates on projects and tasks is a critical feature that Scoro does so well!
Cons
The filtering and bookmarking of views is really a great feature. I would like to be able to filter and sort tasks based on parameters of the project, which is something I don't believe Scoro does at the moment.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quoting and job dashboard
Reviewed on 2022/06/14
We have managed to transfer our semi-manual quoting, timesheeting and job management tasks into an end to end one stop shop in Scoro which has allowed everyone in the business to see the status of any job at any time.
The support from Scoro has been very supportive and knowledgeable about how consulting companies work and how their worfklows can be applied Scoro.
Pros
The quoting system is central to how Scoro works and includes all the components of the job in one screen including proposals, costings, invoices, purchase orders, projects and tasks.
This allows us a one stop shop about the job for the client with each component allowing configurable fields and workflows to allow us to tailor the way we do business inside each section.
Cons
Some of the visuals on the dashboard are not clear what job they relate to so you need to open them up to view which one that was.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Planning and Management software
Reviewed on 2022/12/28
Pros
I am very impressed with the customizable options and support that this platform provides. It is very user friendly, with the ability to visually drag and drop, making it a pleasure to work with. Furthermore, I appreciate that the channels and views can be reused, thus saving me time. Even with a lot of data displayed on the screen, the interface is still designed to be responsive on smaller screens such as smartphones.
Cons
I find Scoro's frequent updates to be challenging, as they are often done without prior warning. This makes it difficult to stay on top of the alterations and become familiar with each new version.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM alternative: for time planind and agenda
Reviewed on 2022/07/08
I love it. Best CRM and All-In-One Platform. You can manage everything. We are an accouting office and our bigest challenge was our time blocking. Before we use Capsule CRM; also very good alternative, but, Scoro is definitly better. Also mor expensive but worth.
Pros
Its fantastic. When you use this platform, you will understand. We use to manage our daily work. We plan our calendar, task, contact, invoicec. Especially planing our agenda; in form of events is best value for us.
Cons
Mobile app its not so great. Need improvement.
Alternatives Considered
Zoho CRMReasons for Choosing Scoro
In the begining was only blocking time with calendar. Latter we descover more and more features that we love. Also Scoro makes monthly updates.Reasons for Switching to Scoro
Calendar. Scoro has oportunity of blocking time and planing events in calendar.- Industry: Printing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Daily user Review
Reviewed on 2021/08/09
We are using Scoro as CRM program. It is very simple for new companies creation as database is synchronized with local database. it doesnt have integration with apple and outlook. you need special add-on to synchronize calendar - thats not very convenient if you are creating your meetings in outlook first.
Pros
Drag and drop. Simple, usefull. Analize of results including margins, expenses etc per project.
Cons
Creates new products, if you have written product name with mistake.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good value for money!
Reviewed on 2021/03/23
Priceoffers, orders, invoicing, activity tracking etc. This is one of out main tools’
Pros
Automated invoices and budget tracking are our most used tools!
Cons
Not as easy to customize as we would like!
Alternatives Considered
Dynamics 365Reasons for Switching to Scoro
Price and communication was the best at the time!- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Why We Selected Scoro
Reviewed on 2021/03/24
I am very happy with this product - Ido feel we could have done with a lot more training at the beginning, as a result we only scratch the surface with regard to using the many features of Scoro. The plan is to introduce more of the products to the company shortly. And to request more training.
Pros
We were a start up and having worked for large companies using multiple software products for finance/vendor management I decided I wanted one product only. After an extensive search and a lot of research we decided on Scoro. The team at Scoro are helfpul and friendly and eager to keep users happy. They listen to your feedback and requirements and when possible and if demand is high enough they embelish their product e.g. Scoro Gantt being the latest additon.
Cons
I'm still learning and could really do with more training - perhaps not Scoro's issue but we would have had a 2nd visit from a consultant on site if it wasn't for the pandemic. I would like to arrange for a consultant to assist for our future development as soon as travel is possible.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
a decent CRM
Reviewed on 2021/03/30
overall positive, easy to track projects, into quotes, into orders and then invoices.
Pros
Easy to use once it's all set up.
good for tracking projects into quotes and orders. Companies and person allocations also easy and good.
Cons
some of it is hard to change and selecting some options can lock out part.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
More than just a time management
Reviewed on 2021/03/23
It is great that it is web-based - possible to connect from any device and location.
Great tool for company and people management. Next step could be expanding with accounting software, to get rid of doubleing the invoices etc.
Pros
Scoro collects all info together and makes easy to create reports and get overview. For special needs it is easy to customize and export data for eternal analysis or viewing (pdf , xls etc)
Cons
The UI of Scoro could also be customizable (like colors, font sizes etc). The sync with other calendars is complicated. In some stages the filling with information is too time consuming and complicated
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Scoro - simple, but good. Simply good!
Reviewed on 2018/08/13
Overall I think that Scoro is quite a good option to use as an everyday sales and CRM tool. It's simple enough for even those not really familiar with computers and programs. On the other hand it has possibilities to get the job not only done but done well.
Pros
+ easy to use
+ really good overview about companies, offers, contacts etc
+ possible to add bookmarks (making the program quick and comfortable to use)
+ possible to personalize program (front page view, client list view etc)
Cons
- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect when you get used to it
Reviewed on 2018/08/15
In general, it seems that we have not even worked so far. Now we are at a more professional level, customer lists are organized and understandable, accounting is transparent. Communication with the client can be traced throughout the course of the relationship.
Pros
368/5000
Easily monitor my time consumption at work.
It is very easy to monitor the dynamics of relationships with the client.
Never miss important things.
I know what my colleagues are doing and where they are.
We have gone through a new level of offer preparation.
Accounting supervision is available to everyone, you can see the status of each client-whether he delayed payment, whether the invoice was sent, etc.
Available from any device with Internet access
Cons
It takes some time to understand the program and its features.
Sometimes the orientation between the sections is similar to the maze :)
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Advertising agency with Scoro
Reviewed on 2018/08/22
Lithuanian support is very nice and profesional, everytime helps us when we have any questions. In one place (Scoro) we can organize lots of team jobs, and less use other system programs. Some features what is very need: team chat and file sharing system and mobile aplication more user friendly.
Pros
Our company like most that we can plan jobs by day, we see what jobs is overdued, what is lost, what we should do today and plan work for designer and programmer by job planner. It easy to use invoices, offer and proformas with tasks, and we never loose this information.
Cons
Best thing is invoicing and proforming system what we can easy to generate, send reminders, place task to collegues from email to scoro.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Surprisingly broad functionality
Reviewed on 2018/06/25
I can manage my remote sales teams in real time. Our sales meetings are short and efficient. We make informed decisions on marketing spending and new sales hires and sales performance.
Pros
In one service I can have sales pipeline, invoices and dashboards. It is single solution that I need for my small company. It is web based, so I and my teams can access it from everywhere.
Cons
There is no offline mode. It is suitable for one of group companies (equipment rental) so all group companies except one is using Scoro.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
A comprehensive project management solution
Reviewed on 2022/07/15
Pros
KPI dashboard is in real-time
shared team calendar and scheduling of meetings. There's detailed information on the status and financing of the project.
Cons
It takes time to adjust with Scoro most especially to someone newbie like me.

- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic - it has been transformational in helping us be more in control of our business
Reviewed on 2018/04/30
Control of our service business from end to end
Pros
It is SO intuitive, the app is excellent, the customer support is superb - we have been completely impressed with our account manager and the way in which she has worked with us to make Scoro an amazing success for our company. They has been so professional, utterly helpful in every way and a problem solver never a blocker. Congratulations on having such a wonderful person on your team for such a brilliant product. Since starting to use Scoro, I have recommended it to 3 people and will continue to do so.
Cons
The expenses section needs to become more sophisticated to be able to handle multi currency expenses being scanned and captured against a project and flow then into XERO.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful and customizable
Reviewed on 2018/09/27
Pros
The possibility to link all sort of activities, contacts, projects, quotes, invoices between them in order to always have a clear view of dependecies. It is also very customizable and flexible.
Cons
Very few things. One example is that we would like to easily see remaining amounts to be invoiced in a quote when we need to issue partial invoices. This would be particularly useful when making sales reports.

- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A one-stop-shop solution for any modern business
Reviewed on 2018/09/27
Task and project management, proposal pipeline, finance, time tracking, monitoring employee efficiency - you name it. The best part is it's all happening on the same platform.
Pros
Scoro can adapt to just about any workflow. I really appreciate how the platform was developed by listening to user's needs, which results in a very flexible (albeit complex) platform.
Cons
The UI requires you to be a seasoned PM software expert and has a steep learning curve. But once you set it all up, it's more or less smooth sailing from then on. Also, the onboarding team was very helpful in assisting us set up the platform.

- Industry: Internet
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very usefull software
Reviewed on 2018/08/01
I have an overview of the companies - who is returning customer, what we are discussed before, what offers are made earlier, etc.
Pros
The most I like that all necessary systems are together - clients, task management, project management, billing, etc
Cons
The price is high.. If you are a small company or "one man" company then the price is over head. But for the bigger companies the price is very small I guess.