Linxup Reviews

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81 Reviews
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IFTA Tracking Made EASY!!
Reviewed on 2022/11/29
Linxup has been a great tool for our fleet of three trucks. I no longer have to go through trip...
Linxup has been a great tool for our fleet of three trucks. I no longer have to go through trip sheets and logbooks trying to figure out state miles.
Pros
I like that it automatically calculates my miles per state and the software automatically calculates IDTA returns for the trucKS Iselect
Cons
I wish I could enter fuel in the app from my phone
Alternatives Considered
BIT Web PortalReasons for Switching to Linxup
Because it’s simpilier.- Industry: Alternative Dispute Resolution
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Linxup
Reviewed on 2023/01/13
Pros
This tracker software is just amazing its features are extremely magnificent.
Cons
Improvement of some features would be better for all really
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
NEW VERSION DEVICES ARE GARBAGE
Reviewed on 2021/03/25
Very poor tech support. Happy until 4g units now very unhappy. Looking for another vehndor. Highly...
Very poor tech support. Happy until 4g units now very unhappy. Looking for another vehndor. Highly do not suggest Linxup.
Pros
For years I have used Linxup with almost no issues, never even a need to call for tech support. A few months ago it started acting up so i called and was connected to sales. I learned the reason was a new 4g device was out. I signed a new contract, had 2 devices and a camera sent to me. 90 % of the time one device either is not functioning. I called support and was told need to be in the open sky, Problem was I was in the same area as the old one that worked. Promised call back in 20 minutes. Days later called back and no luck sit hold tech support. Called sales and she transferred me and still 20 min wait. didn't fix it. Called again yesterday and recording techs busy leave message and call back. now 30plus hours later and no call
Cons
The old ones were awesome new version is junk and doesnt work.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Biddeford Painting review
Reviewed on 2022/12/05
Does what we need done
Does what we need done
Pros
Easy to install and easy to use. Low cost.
Cons
I can not think of any bad points. I am buying 5 more gps- camer units
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bang for the Buck
Reviewed on 2022/12/05
A plus
A plus
Pros
easy to install the plug in, then I switched to hard wired, love it
Cons
updates, but there fine once you get used too
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ok software. Poor support.
Reviewed on 2019/05/09
I’ll just say this, I called them to remove my card from auto pay and they refused to do it despite...
I’ll just say this, I called them to remove my card from auto pay and they refused to do it despite being required to do so by law. They appear to be desperate for business. And not very friendly when you call them out.
Pros
The devices were reasonably reliable. I guess.
Cons
The support. Had issues at various time with devices not being shipped to correct location, issues logging in, billing, communication, etc. at the end of the day, Linxup didn’t follow through with their promise to take care of issues.
Response from Linxup GPS Tracking
Mr. Draper - We're very sorry you've experienced issues with our support. We do strive to delight all of customers. We understand there are issues with your existing devices that remain under contract. If you would like additional assistance, I've briefed a member of our Customer Experience team about this issue and you may contact him directly (Beau Giessman (314) 449-8486 ext. 314). I'm also sending his information along in a direct message to you with this response.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
This company is a ripoff
Reviewed on 2022/08/13
One of my trackers malfunctioned after two day of installation. I've tried for a whole week to get...
One of my trackers malfunctioned after two day of installation. I've tried for a whole week to get in touch with customer service via emails and phone calls with zero responses from either. The guy " [SENSITIVE CONTENT] " he was quick to pick up the phone and call to make a sell even gave me his information to reach him directly. He answered the phone once , transfered me to customer service who took my information and said they woul check into it and call me back within 2 hours its been a week now with no call. These people are very quick to respond to make a sell but if you have a problem you cant get in touch with anyone. My advice to you is to stay away from this company and if you are already a customer and having problems do as i did and report them to the BBB and cancel whatever payment method they have on file for you because they will continue to take your money even after you have sent them several email asking them to cancel. ( STAY AWAY ! )
Pros
Nothing at all it failed after 2 days of use
Cons
I didint like anything about this product
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Severely Disappointed
Reviewed on 2022/12/31
I have had nothing but problems with this company. The customer service is absolutely terrible. No...
I have had nothing but problems with this company. The customer service is absolutely terrible. No one follows through in a timely matter. Trucking is a 24/7/365 operation with a requirement to use an ELD. Your company does not provide the required support for this type of business. Waiting 2 days or more for a return phone call from tech support regarding the ELD's is unacceptable. With all of these issues, we will most likely be leaving your company for a better solution.
Pros
It's easy to use. ELD is easy to install. Trailer tracker not so much.
Cons
The ELD has glitches that severely impact our operations. I advised a few months ago about the issue and nothing was ever done about it. I've requested the cab cards for Apollo more times than I can count and still have not received them. That is actually a DOT violation to not have them in the truck.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
ELD & GPS Tracking
Reviewed on 2019/06/01
Pros
The IFTA Plus...makes my life easy at fuel tax time
Cons
Tablet disconnects from truck (getting better though)
Response from Linxup GPS Tracking
Hi Bill, thanks so much for your feedback regarding our ELD product. We're happy to hear that IFTA helps to reduce some burden on your end. Regarding the tablet disconnecting, we wanted to ensure that you're running the latest Data Service App (DSA) software (version 1.5.4) for best results. Also, we are in the process of releasing a tablet software update across all of our ELD devices in circulation over the course of the next three weeks that should address a number of issues that could cause a dropped connection. We'll keep an eye on your account when rolling these updates out, though please do let us know if this issue persists. Thank you!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
On point tracking so I always know where my truck are and that they are traveling safely!
Reviewed on 2017/03/27
The tracking info the devices give in so valuable. I can break down all my employees travels to...
The tracking info the devices give in so valuable. I can break down all my employees travels to find ways to improve our routes. The safety info that gets communicated makes sure I can hold my drivers accountable which keeps every one safe.
Pros
Easy to use and VERY accurate info.
Cons
Wish there route program had more functions for dispatching like starting point and automatic route planning.
Response from Linxup GPS Tracking
Hello Justin and thanks for your review of Linxup GPS tracking for your business, RVA LawnCare. We strive to offer the easiest software to use that provides powerful data that you can use to grow your business and save money. As you know, our GPS tracking devices update every 60 seconds and accurate up to 15 feet so you always know where your equipment and drivers are (making it easier to update their routes as well). Thanks again for your review of Linxup GPS tracking!
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Valuable Part of My Operation
Reviewed on 2019/06/22
The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports...
The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement.
Pros
Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line.
Cons
One feature I wish it would provide would be an alert to my inbox when it is disconnected.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Linxup GPS Tracking
Reviewed on 2020/02/27
My overall experience with Linxup GPS Tracking has only been an okay one. i think I will be...
My overall experience with Linxup GPS Tracking has only been an okay one. i think I will be changing companies once my contracts are up
Pros
What I like most about Linxup GPS Tracking is that I'm able to see where all my vehicles are at at any given moment right from my phone
Cons
What i like least about this software is that some of it is glitchey. I have to constantly reset the trackers so that they are online. this becomes very annoying.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Linxup Gps
Reviewed on 2019/09/23
Linxup has been a handy device to track my fleet and dispatch for service calls as well remind me...
Linxup has been a handy device to track my fleet and dispatch for service calls as well remind me when i need oil changes and inspections on the fleet.
Pros
Software very useful for my needs as well as able to tell me about my drivers and vehicles
Cons
Dont like that i need to replace units because they go bad
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent program / system.
Reviewed on 2022/12/05
I love it. If you don't have this program / system you need to get it.
I love it. If you don't have this program / system you need to get it.
Pros
The mapping is VERY accurate and the vehicle info it provides is excellent.
Cons
Nothing. I really like this program / system
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We have been tracking our fleet for more than 2 years. We recovered a stolen semi within hours!
Reviewed on 2017/05/01
Pros
Ease of identifying vehicle locations on map and the alerts functions. I also like the report functions.
Cons
Dependence on the maps "posted speed limits". Although I can manually change the limit on sections of road I shouldn't have to waste my time doing so. I'd also like to see customizable vehicle icons so I can quickly determine which is which- ex. a truck vs. a car vs. a tractor.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Device
Reviewed on 2017/03/30
Have 11 units and helps me keep up with my equipment. I know if a driver has not moved to check on...
Have 11 units and helps me keep up with my equipment. I know if a driver has not moved to check on them quickly to ensure their safety.
Pros
Ability of location within minutes.
Cons
Satellites sometimes get blocked and stalls tracking for a few minutes.
Response from Linxup GPS Tracking
Hello Kevin,
Thanks for the reviewing Linxup GPS Tracking and we appreciate your feedback! We serve a lot of customer in the transportation, trucking and railroad industries and know that safety is a large priority. Glad that you are using our idling alerts and safe driving report cards to keep your drivers safe! Thanks again for your review and we appreciate the feedback!
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Linxup works great
Reviewed on 2019/04/12
I’ve been using it for almost 2 years. It works great and does the job- no too pricey either!
I’ve been using it for almost 2 years. It works great and does the job- no too pricey either!
Pros
I like the ease of seeing where the technician has travelled on the map. Then all the reports you can look at.
Cons
Sometimes it seems gps’ in general do weird things and don’t account for random moments. Doesnt happen often
- Industry: Glass, Ceramics & Concrete
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great
Reviewed on 2019/09/26
Pros
We are able to track our employees with ease
Cons
When the software fails and we arent able to see where our employees are
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GPS for Field Techs
Reviewed on 2019/02/19
We've increased tech productivity and with the grading system we've achieved piece of mind for our...
We've increased tech productivity and with the grading system we've achieved piece of mind for our tech's safety.
Pros
The APP is very easy to use and extremely accurate. Love the Score it provides as a baseline.
Cons
Really don't have any negatives. Does what we need and easy to use.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GPS Tracking made Easy
Reviewed on 2019/02/22
Pros
I like that I am able to see where my delivery trucks are and I am able to give real time updates to Customers should they ask for an ETA
Cons
So far nothing is bad, I had one issue where the vehicles were disappearing from my screen, but the Support team was able to quickly figure out that I need to do some cleaning of files on my end and all was back to normal instantly.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Linxup GPS
Reviewed on 2019/09/17
Tracking my equipments
Tracking my equipments
Pros
Ease of use , able to see where drivers and equipment are immediately
Cons
Equipment tracker battery does not long enough
- Industry: Automotive
- Company size: Self Employed
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Beware of the NO REturn Policy
Reviewed on 2020/09/17
I purchased this product and it is not going to work for my application. I called and sent e-mails...
I purchased this product and it is not going to work for my application. I called and sent e-mails regarding the return and they state they do not have a return policy. No where does it say you cant return it and the website states the return policy..........
Beware. Once you purchase it, you own it!
Pros
Nothing Product did'nt work for my application
Cons
The no return policy. After two attempts, the support side no return, and the website states RMA proceedures
Response from Linxup GPS Tracking
Hi Wayne. Thank you for taking the time to post your feedback. I understand that one of our employees at Linxup, Dean, recently reached out to you regarding your experience. Thank you for taking the call and for working with us to address this issue as we regret making your return a difficult one. We are also currently publishing changes on our website to make our RMA procedures more clear, since obviously the content was not well represented. Thank you for pointing this out to us and I'm happy to hear that your refund and return are being processed. Please let us know if you have any further issue returning your device and thanks again for your help in addressing the misinformation on our site.
- Industry: Construction
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor Marketing
Reviewed on 2019/07/24
Trailer fleet
Trailer fleet
Pros
Nothing, this product is extremely difficult to install.
Cons
I was led to believe this is easy to install and I'd have help from Linxup in doing so. I came to find out I have to hardwire this into my trailer myself. When I called customer service they told me what each wire does and didn't help after that. When I tried to cancel they told me they would charge my full payment I'd owe after two years for two units. Horrible system. Don't buy this.
Response from Linxup GPS Tracking
Hi Bruce - We're so sorry you had an issue with installation. It is quite easy with a three wire connection. There is a link to a helpful video in your Quickstart Guide (https://www.linxup.com/ATinstall/index.html), but if you'd like to contact support we can also recommend professional installers near you. While we do not offer returns, you can cancel monthly service at any time when not under contract. You can also transfer devices to a friend or business associate and they can call in to set up new service.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Not worth the money
Reviewed on 2020/03/14
Didn't work not even once and no technical support whatsoever
Didn't work not even once and no technical support whatsoever
Pros
there are no Pros about this product this is the worst piece of equipment I have ever purchased
Cons
The whole system is a con it doesn't work at all it should not be allowed to be sold to Consumers it is a total rip-off
- Industry: Public Safety
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to install
Reviewed on 2019/09/19
Pros
The plug in device is really easy to start using. Simply plug it in.
Cons
The price is a bit high even with multiple devices there is no discount.