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Everest

Customer complaint management and quality assurance software

5 /5 (1 review) Write a Review!
Overall rating
5
/
5
Value for Money
0
Features
0
Ease of Use
5
Customer Support
5
100% recommended this app
1 review
Danielle A.

Very easy to use, allows for multiple levels of entry and reporting, great customer support!

Reviewed on 2016/03/23
Review Source: Capterra

I use this everyday to log my customer complaints and assign action owners to resolve. I like that we can have a number of users and can assign different levels of access. I like being able to email out and include attachments. Having the ability to run multiple Excel reports is a great feature. We have several Managers that can go in a pull out their specific data.

Any cons or issues that we have had were resolved by the Everest group in a very timely manner. We are very happy with the program and the customer support provided. Thanks!

Rating breakdown

Ease of Use
Customer Support