TeamUp Reviews

Pros

Seems fairly simple to use once you get to know how it works. The team are excellent at TeamUp and are always on hand to answer one of my many queries as I get used to the system.

Cons

Nothing major - just spending time getting use to the system in the first instance.

Pros

The software is very good value for money compared to competitors, the customer service is sensationally good.

Cons

There are some restrictions in methods of charging (it would be so handy to have an option that allows the customer to add a second class immediately after the first class - back to back classes - at a discount).

Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance.

Pros

I love how easy it is to use. And if I ever do get stuck on something the telephone support team are super friendly and helpful.

I also appreciate how quick it is to set up and get going.

Cons

I actually can’t think of anything I dislike about the software.

Pros

TeamUp is a comprehensive software package. It offers so much more than just a ‘booking platform’. I particularly like the ability to send emails to clients at different stages of their membership i.e. new customers, slipping away etc. The software also allows you to track your income. There is the scope to customise memberships and classes to suite your individual business.

Cons

Initially understanding how clients viewed TeamUp as opposed to the business user.

Pros

Easy to use. We tested other software which seemed overkill

Cons

What would improve it further would be having a text service, and integration with PTD. And a better way to use it as a lead tracking system. So it becomes more all encompassing.

Pros

TeamUp is user friendly and the transition from my previous booking software to TeamUp was seamless. The cost is reasonable for the size of my business, and the reports are helpful.

Cons

I have no complaints or concerns thus far.

Pros

It’s simple and makes my job easy. Looks good and ease of use for the customer.

Cons

There is nothing that I don’t like about it.

Pros

- reporting tool (monthly + daily reports)
- reliable software, especially with payment collection which is key
- customer support

Cons

- some elements could be made more user friendly (bulk selection on payment to skip etc)

Pros

Easy to use, gives my business a professional feel, saves time, great customer service.

Cons

My only issue would be using TeamUp on my phone isn’t always great. There’s no option to go back 1 screen, I always have to go back to the start when in a menu. Not a big deal though.

Pros

It was easy to set up and the customer support was really friendly and helpful

Cons

I haven't found anything that I don't like about it so far

Pros

It’s easy to use and has lots of great features.

Cons

Nothing really that I dislike, can be a little fidgety when using on the phone but nothing too troubling.

Pros

Everything bookings revenue all so easy to see and do

Cons

I cannot complain about anything . All great

Pros

So easy to use, which means I had a lot more time on my hands

Cons

Logging in issues on the APP with my students, not sure if this was a default

Pros

It's SO helpful for our team! We have a small team of 4, and then a larger downline of 30 people. This makes it so everyone has access to the team events, and can organize by color so we know what team has what going on.

Cons

Sometimes the Repeat function says error and that I haven't chosen dates when I have. Super small fix.

Pros

Comprehensive features and design. Ease of use.

Cons

Price. As a small club the overhead is slightly higher than I would like, but the scalablility of the product as my club grows is there and the cost benefit will be outweighed by the productivity gained by this product.

Pros

For reference, I am not in any way a computer programmer. I have limited computer skills but am able to follow instructions and figure out most new applications with trial and error. I have found teamup to be very easy to set up. You can start with the very basic calendar, entering each event individually. It is easy to use on the computer or my phone, I can see events clearly, and edit them on either platform. I really like the way it looks, easy to read and pleasant to look at.

Once you become more proficient, you can create recurring events, based on weekly, monthly, or as specific as the 3rd Sunday of the month. You can also subscribe to outside calendars, such as holiday calendars, team calendars, or anything that uses an icalendar feed, such as a google calendar, you only need to copy and paste the url address. And it’s a much more polished look than the original google calendars.

In each Main calendar you create, you are able to make 8 sub calendars, assign different colors to each and turn them on and off as needed. What I particularly like, is it’s free to make more. Currently I have created multiple different calendars. I have a business calendar, a personal calendar, a regional club calendar, a local club calendar, and I've made more for other people and clubs to use. Within each Main calendar, I have my sub calendars. I can then choose to subscribe to the entire calendar or only a portion of it, and place into ANY of my calendars.

Cons

I would love to have a share link that will share the Titles as well as the time of events, but not the details. Currently they can only see that the time is reserved and that's all. Other than that, I love it!

Pros

Very easy to learn, very simple to implement. All of our customers love the functionality and the family portal.

Cons

I’d like this software to have more functionality with courses, id like it to be able to track other options like “trial classes” and “makeups” where we could easily add students into the roster in one of these categories, even if we don’t have them in an associated grouping.

Also I’d like more automation with a true enrollment model and not have to manually control the software and flow. Right now the system prorates off of a calendar month and we have to manually put auto pay students into classes session after session.

Also if like a better way to track if people don’t have a waiver so the admins can see easier. You only see this if you go into the profile or try to sign then you. It would be nice if people without waivers were flagged in red.

Finally integrating with a waiver software system like smart waiver would be awesome! That way we could have real documents with actual signatures associated with clients in their profile.

Pros

Team Up is an amazing piece of software which has given me more free time to spend with family and friends which I can enjoy, knowing that the day to day management of my business is in safe hands :) It’s easy to use and one thing that really stands out for me is that the customer support is outstanding!

Cons

To be honest, the team are so open to listening and learning from their customers that any minor issue which may crop is sorted very quickly. Equally, any suggestions I have had on how the system could be improved has be addressed and actioned so at present, everything is great :)

Pros

"It has everything to service a fitness business, membership payments, class bookings. With affordable pricing structure based on your membership numbers with great back up service"

Cons

It is pretty straight forward like any software once you get used to it

Pros

GoTeamUp is very user friendly and has some very powerful reporting to enable us to analyse our business on a monthly basis which we use to adapt and grow our business.

Cons

Initially it didn't integrate with ClassPass - but the team at GoTeamUp took on board our feedback and set this up.

Pros

Teamup has been an amazing shared calendar tool to utilize for my team. It allows us to keep track of our marketing schedules across different business units -- all with amazing tagging and color-coding features.

Cons

There are truly no cons. It is so easy to use, it's free, it helps you stay organized, allows you to collaborate with others. There is not a bad thing I can say about it!

Pros

Trying to do all administrative work while teaching and Finding time for continual development proved to be too much for me. This product has taken much of the hassle away.

Cons

Plug in could look prettier on my website.

Pros

It offered me what I needed when I transferred over from.bookwhen. I was needing a CRM AND membership options which TeamUp handles AND a whole host of other useful feature.

Cons

The things I've disliked I have feedback and they have implemented changes in a prompt manner. Great work from support and devs!

Pros

TeamUp is an excellent software! I began using it to book my clients but it has evolved into much more! My favorite feature is the email system which has always been a struggle for me to keep track of to touch base with potential, former, and current clients. The marketing tools are endless and has been a life saver for me!

Cons

There is nothing I've come across that I dislike about TeamUp since using it!