HoneyBook

4.7 (651)
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Client management for freelancers & SMBs

Overall rating

4.7 /5
(651)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.7/5

94%
recommended this app
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651 Reviews

Caroline
Caroline
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Everything I need in one software

Reviewed on 2024/08/10

I automate workflows much more easily for my performance and my daily tasks

I automate workflows much more easily for my performance and my daily tasks

Pros

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Cons

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Scott
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honeybook Use

Reviewed on 2024/10/15

Overall experience is great. I use almost every day. A few times a week and also collect payment...

Overall experience is great. I use almost every day. A few times a week and also collect payment using the software

Pros

Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Cons

The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes

Louisa
Louisa
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

HoneyBook is expensive for what it provides -- seek of softwsare for document management,...

Reviewed on 2024/08/31

Not worth the cost, expensive compared to other software

Not worth the cost, expensive compared to other software

Pros

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Elizabeth
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HoneyBook: Manage your business without stress.

Reviewed on 2024/12/03

HoneyBook has so far been one of the best tools I have used especially when it comes to small...

HoneyBook has so far been one of the best tools I have used especially when it comes to small businesses. It saves you so much time while managing clients. You have everything in one place, from invoicing to scheduling and also tracking your project progress. It is very easy to work with and you do not need to tech-savvy to use it.

Pros

My highlight is the fact that I can have everything that concerns a client all in one place. It makes it very convenient and is time saving.

Cons

I do not have anything I like the least at the moment.

Kandace
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM for small service based businesses

Reviewed on 2024/09/20

Overall experience has been great and I feel like the software has grown with my business. I use...

Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Pros

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Cons

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Alternatives Considered

Dubsado and HubSpot CRM

Reasons for Switching to HoneyBook

Ease of use and price was most reasonable
Ciara
Overall rating
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honeybook site review

Reviewed on 2024/05/30

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.

Pros

The ease and convenience of clients booking my services and signing contracts.

Cons

I actually have no cons. My experience with Honey has been great.

Anthony
Anthony
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

provides a good experience

Reviewed on 2024/05/29

Pros

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Cons

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Atama
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HoneyBooks for Freelancers & Project Managers

Reviewed on 2024/08/27

I absolutely love it for its comprehensive suite of features designed to streamline workflows and...

I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Pros

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Cons

I don't have any dislikes thus far regarding the platform.

Mai
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HONEYBOOK IS A DREAM!

Reviewed on 2024/05/08

I have fully enjoyed my experience in totality and remain a current client and user.

I have fully enjoyed my experience in totality and remain a current client and user.

Pros

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

Cons

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

Brandy
Overall rating
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product

Reviewed on 2024/09/05

It helped with the efficiency of my daily work.

It helped with the efficiency of my daily work.

Pros

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Cons

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

Lauren
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reviewing Honeybook

Reviewed on 2024/04/01

Overall i think this program can help lots of marketing companies with proposals and its very...

Overall i think this program can help lots of marketing companies with proposals and its very detalied amd accurate

Pros

I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy

Cons

The customer service can take a while to answer the phone or resolve a problem online

Quantieshia
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enjoy Honeybook

Reviewed on 2024/10/14

My experience has been great. The interface is easy to use.

My experience has been great. The interface is easy to use.

Pros

I like that I can create invoices in many different ways set up lead forms

Cons

I really enjoy using HONEYBOOK and all its features

Roma
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Experience Using HoneyBook

Reviewed on 2024/06/06

Pros

I like that HoneyBook offers project and contract management features
It is capable as a CRM software
It comes with amazing digital signature capabilities.

Cons

Considering how helpful HoneyBook has been, no complaints.

Stephanie
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honey Book is Excellent

Reviewed on 2024/06/19

Pros

Ease of use and minimal training requirements!

Cons

Pricing could be a little better but overall I really don’t have any cons.

Monche
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really love this Software

Reviewed on 2024/08/24

I really believe that honey Book had taking my business to the next step on becoming a professional...

I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices. Emails and creating a contact link was very pleasing.

Pros

Well, I really like about honey Book. It was very professional and easy to use

Cons

I didn’t like that the pricing system was very high, especially for startup businesses

Madeline
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

HoneyBook has streamlined so much of our small company's communications and lead generation

Reviewed on 2023/11/02

We've been using Honeybook since 2022, mainly to organize our lead generation and some aspects of...

We've been using Honeybook since 2022, mainly to organize our lead generation and some aspects of client-level communications. It's largely been a success, leaving us more time to focus on execution of our own projects rather than having to worry about timing and logistics associated with client relations (obviously an important point in public relations!).

Pros

I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours. It's been very easy to organize leads, inquiries, and potential client leads. Lastly, I definitely appreciate the automated capabilities with sending out contracts, invoices and follow-up emails.

Cons

I haven't quite gotten around to learning all aspects of the software yet!

Alanna
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HoneyBook: Simplifying Business Management for Freelancers and Small Businesses

Reviewed on 2024/07/09

Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if...

Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if you’re a freelancer or run a small to mid-sized business. It combines a ton of features into one easy-to-use platform, saving you time and effort on admin tasks

Pros

I love how it combines so many features in one place, like project management, invoicing, and client communication. The templates for proposals and contracts save a ton of time, and the automation features help keep everything running smoothly without a lot of manual effort. Plus, the integration with other tools like Google Calendar and QuickBooks makes syncing your work a breeze.

Cons

The mobile app, while handy, doesn’t offer all the features available on the desktop version, which can be a bit frustrating when you're on the go. Also, it’s a bit pricey, so it might not be the best option if you’re just starting out or have a tight budget.

Tanmoy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zero 0

Reviewed on 2023/08/24

Cons

Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you

LaMeshia
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Top Notch CRM for creatives/freelancers

Reviewed on 2024/05/08

Pros

I loved how I could create workflows for myself.

Cons

Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.

Amber
Overall rating
  • Industry: Performing Arts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HoneyBook is great!

Reviewed on 2024/05/17

Pros

What I loved the most of Honeybook was the scheduling was easy and processing payments and also the flexibility of customers paying online for services and products

Cons

Long term it just wasn't for me and my business

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Really professional contract management

Reviewed on 2023/10/30

Pros

HoneyBook seems to do many things, from sales presentations to contracts but what we are using it for is contracts, and it is very good with that. So much less complicated for our staff to create and sign them through a flawless (also beautiful) system, and clients are impressed with the system as well.

Cons

Haven't found anything yet, perhaps as we go along. We are considering expanding our use to include invoicing and billing and will update review at that time.

Kaschief
Overall rating
  • Industry: Airlines/Aviation
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Insanely Useful For Business owners

Reviewed on 2023/04/04

Nice Application for small and progressing Business.

Nice Application for small and progressing Business.

Pros

Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.

Cons

Can be a little confusing at first but eventually I learned about the tools.

Marek
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HoneyBook Review

Reviewed on 2023/05/22

Overall, my experience with HoneyBook was positive. The platform streamlined my client management...

Overall, my experience with HoneyBook was positive. The platform streamlined my client management processes and helped me stay organized and efficient. The ability to centralize all client interactions, from initial inquiry to final payment, in one place was a game-changer. The platform's user-friendly interface and customizable templates allowed me to create professional proposals and streamline my workflow. While the reporting and analytics capabilities were somewhat limited, the overall experience with HoneyBook was excellent, empowering me to deliver a seamless client experience and grow my business effectively.

Pros

One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience.

Cons

While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions.

Filipe
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Honeybook Review

Reviewed on 2023/07/24

Pros

Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.

Cons

Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.

Austin
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Honeybook review

Reviewed on 2023/05/05

I was trying to think of a better word but I'll just come out and say it. We run a weird business.....

I was trying to think of a better word but I'll just come out and say it. We run a weird business.. It's hard to find things we can use sometimes. The big thing Honeybook has going for it is that it will probably fit any business model. It's not just for experts from global enterprises. Any regular Joe from down the street could use it with a few minutes of reading.

Pros

The big item on my pro list is user experience. Straight from the beginning it was fun and Honeybooks team will help anytime. The guy I talked to solved my problem in like five minutes when I was ready to sit and wait for at least half an hour. Some of the things Honeybook has are project tracking, workflows, invoices and payments, schedule manager, CRM.

Cons

It stinks that Honeybook costs more than the other small business CRMs. It's got the extra stuff, yeah. But I wish they could bring it down a little. The other thing is that I wish they would let more outside apps integrate.