Kicksite Reviews

As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive.

Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds.

When our country and our industry was hit with the challenge of Covid 19, Kicksite was quick to offer timely, positive, and vital support for school owners, encouraging them to utilize online tools and other unique approaches to actively engage with their students and families during the quarantine.

Now as our country re-opens, Kicksite remains on the front lines providing outstanding informational tools, webinars, and experts in various fields to consult and help school owners safely get back in action again.

My sincere thanks to [SENSITIVE CONTENT HIDDEN] and the entire Kicksite Team for your continued leadership and passion for excellence. Keep up the great work!

Grandmaster Garth Cooley
Indianapolis, IN

Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Overall it was a fantastic product

Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from anywhere in the world...and so can our staff! Facebook has become the most efficient advertising platform to market any business using FREE digital word of mouth marketing. There is no better way to advertise and Kicksite integrates Facebook by letting our students proudly post their rank promotions on their timeline automatically. We were hesitant to switch our 1100 students fearing a data transfer nightmare, but Kicksite's professional and knowledgeable staff made it as seemless as possible. And when we have an issue or suggestion to improve or add a feature, Kicksite listens! They offer solutions or work to create one. The staff of Kicksite are amazing, fast, respectful, and resolute! You will never contact them multiple times for an unaddressed, unresolved issue or an unreturned phone call. They will take the time to train your staff, share video tutorials, and walk you through your transfer to Kicksite. They are not just Kicksite savvy, they are also school owners and offer ingenious solutions to improve our schools... even ideas unrelated to Kicksite. There is a very minor con for schools with multiple locations and large student populations. It can be tedious to manage attendance for students who train at multiple locations and to send school-wide announcements to all locations since each of our locations have their own separate Kicksite account. Our staff have to ensure they stay on top of it and we copy-paste announcements. We would love to see a newsletter template feature similar to Mail Chimp or Constant Contact that can be sent to all of our Kicksite accounts at once...hint, hint! But it is a small issue compared to the many features that simplify, connect, and improve our relationship with our students both in and outside of the dojang. Overall, Kicksite is user-friendly, interactive, and always growing with improvements well beyond what other school management systems offer with EXCEPTIONAL and speedy customer service. Thanks to all of the staff at Kicksite!

Collections are so much easier with the automated billing system in place.

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts of this software far out weigh the weak parts. I am only reflecting the observations of myself and my manager, since I was asked to do so.

Kicksite, through Solupay, processes all my student payments and this system works wonderfully.

There is a lag time in getting answers from customer service since you must always leave a message and wait for a call back. This is usually not a big deal. The staff of Kicksite is professional, knowledgeable and friendly.

There was some confusion with the credit card rates when I first investigated Kicksite. I was told on three occasions of a certain guaranteed rate but once I became a member a different
rate was charged. This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten.

Being quite candid I have relayed my general impressions of Kicksite and overall feel it is a solid company which I can recommend. I plan on continuing to use them. I have had some experience running martials arts schools since I have been doing so since 1969.

The on-boarding experience was excellent and we especially appreciated the support with our Kicksite staff person, Jada.
We are very pleased with the management features in Kicksite and our members have been very receptive to the management improvements implemented with Kicksite.

Ease of Tuition Collection, Student Management, Communication w/Members and Families and Profit Centers/Landing Pages are among the many benefits.

I don't like change. I get in my routine and tend to stay there. So, I was very hesitant when my husband approached me about Kicksite. He saw me (as well as himself) totally overwhelmed with managing our school. After talking with Jason, Melissa and all the great folks at Kicksite we decided that it was a great match for what we needed.

Since implementing Kicksite, I have more time to enjoy life outside of work and have found a renewed love for my job. I can focus on the students instead of having my head buried in paperwork or totally stressed out! It has kept me MUCH more organized! The Kicksite Dashboard tells me exactly what I need to know each day/week so I don't have to worry about missing something. I love the automated e-mail that goes out for students who have missed class! It is helping greatly with retention and making sure we don't lose those students!

I highly suggest just giving them a call to see if it can meet your needs. No high pressure sales, just friendly professionals that will answer your questions and help troubleshoot your specific needs. I was really concerned about trying something new, but I am so thankful I tried it! I wanted to take the time to write it down to let you all know about it, so that it can hopefully help another business owner or school because I have first hand knowledge on how it's benefited us! It really changed the quality of our business, saved us tons of money. No more wasted energy on things that drain my time and leave me frustrated. Now, I am putting my energy and time into what's most valuable and what will bring us the highest return and enjoying it!

I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary extras. The entire system was designed by people who TRULY understand what martial arts schools need to run smoothly, and the program is intuitive, user-friendly and doesn't require extensive computer knowledge. Every day I've used the program I've discovered a little something new, and the entire system has completely streamlined our day to day operations. The training and support from the very first day have been outstanding. I've been through training with other management software companies, and none have come close to the patience, expertise and friendliness of Kicksite's team. As a school owner and Program Director, I highly recommend that any martial arts school, of any size, use Kicksite.

As my school grew, I knew I had to consider some sort of Martial Art Management software. The lists, and spreadsheets and paper stacks were just getting to be too much.

Kicksite was the first software pitch I ever sat through where I found myself nodding in agreement at every feature and function. Saying to myself, "Yes, I need that".

From implementation and set up, to continued customer support, the staff at Kicksite is always there for me and a pleasure to work with.

The software is highly reliable, and serves as a virtual staff member for me. Tracking attendances, sending out reminders, and following up on potential new students. It has definitely assisted with enrollment and retention.

I highly recommend Kicksite to any school owner.

We have been Kicksite customers for several years now and have never looked back. Some of our favorite areas that come to mind are:
ease and fun of online check-in
amazing one-on-one customer service
optional integration of billing features
extensive reports and search queries
option to export almost everything to excel to further manipulate data

The area we could still stand to see some improvement:
billing reports and emailed billing reports

Thank you to the great staff at kicksite for making our lives easier. My Staff and I have enjoyed using kicksite since July 2014. It keeps us organize and connected to our students. Kicksite has many great features and functionality that our previous CRM software was lacking. The best part of this platform is being able to access and edit ALL information where ever we are.

Running two locations, kicksite frees up many daily tasks such as attendance, announcements, expiring memberships and more. I am now able to run my business more effectively and with fewer mistakes because of kicksite. I love that!

Thanks Again

I am so thankful to be a part of Kicksite. I was using my own excel sheets to keep track of 200 plus students. I thought I was doing ok too. Well, after a year with Kicksite I can tell you I am light years ahead from my own excel sheets.
I am better connected to my staff through the web based site. I can keep in touch and inform my students of events with ease. Kicksite has saved me so time, time that I am spending doing what I love which is teaching martial arts.
Anytime I have a question Kicksite customer service goes out of their way to help me.
Love it!!!!!!

At the Samurai Club our numbers were growing and we were getting bogged down in paper work to a point that we were not managing our students and providing them with good customer service and Kicksite solved this immediately.
The people and the software are top of the line and the pricing is really affordable!

If you are thinking about a software for your School, don't hesitate. If you would like a personal reference please contact us through www.roninkan.com and we would be happy to give you more personal experiences with Kicksite.

We love Kicksite! It has made running our taekwondo school so much easier and more efficiently and helps us keep all of our record keeping in one place.
The Customer Service is impeccable. They are always more than happy to help maneuver Kicksite and familiarize me with options. It has been an easy transition moving from paper book keeping to electronic, and communication has been simplified. Preparation for testing is now incredibly easy, with belt ordering, sizes, and student eligibility in a glance.

Pros: Ease of Use
Customer Service is among the Best, Quick response to any issue.
Knowledge of the personnel that I have talked to is great. If they don't know
they will find out and get back very quickly.

Cons: Not able to Import Information into Kicksite such as Inventory.
Not able to Export Information directly into accounting programs such as
QuickBooks.

We started using KickSite approx 8 months ago and now use it for all 3 of our Academy locations. Very easy to use and leaps above any management software we have used in the past! The customer service is fantastic... when we do have a question their service team is very easy to get ahold of and they are always courteous and happy to assist. (This type of caring customer service is rare these days)

Before I started using Kicksite, it was hard to stay organized and it took countless hours of my time. Since using their program, managing my business has been so much easier. I spend less time in the office and more time teaching. Its already got everything you need or can think of. One of the best business decisions I made. The support team is AWESOME! I highly recommend it!

As a school owner I have had the opportunity to use both Champions Way and Kicksite. Of the two quality front desk software I prefer Kicksite. It is by far less expensive and the ease of setting up the accounts is awesome. The customer service is great and have always helped in a timely manner. I would recommend Kicksite to any school looking for front desk software.

My passion is not in the office, like most instructors its on the mats. kicksite is not just a program, its literally my personal assistant. I love the fact that I can access it virtually anywhere. Being a young entrepreneur is hard enough, but with the Kicksite staff they make it easy! Thank you guys for all you do!! keep on kickin'!

My school has been a member utilizing Kicksite for approximately the past 6 years. The site has been vital to the expansion and growth of my school. Except for a few minor glitches here and there, the site is very user friendly and saves enormous amounts of time. I would highly recommend Kicksite to other school owners!