Wingmate Reviews
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88 Reviews
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM/Lead Generation program in the market
Reviewed on 2021/08/18
A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen...
A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM [SENSITIVE CONTENT]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people [SENSITIVE CONTENT] are also very easy to get a hold of and extremely responsive and helpful.
Pros
Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better.
Cons
I wasn't available or I didn't start using it sooner!
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wingmate Review
Reviewed on 2019/10/08
Overall I love the way Wingmate allows me to excel at my job. I am able to connect with my...
Overall I love the way Wingmate allows me to excel at my job. I am able to connect with my Frontline co-workers and have them feed me new and exciting leads, in order for me to be successful in my role. Feedback is quick and easy to review, as I get email notifications any time the app is updated.
Pros
I like the user friendliness of the software. Even if your not the most computer literate person, the software is easy to learn and use. I also like how it's easy to navigate through the different pages with just a simple click of button and how easy it is to stay connected to other users within the app.
Cons
The one flaw I would say the software has, is the lack of confirmation when changing the status of a lead. For example if I wanted to change the status to a lead back to its original status, I don't have access to do so myself. Other than that, I really enjoy the software and all its functionalities!
Response from Wingmate
Thanks so much for the feedback Nana! We understand that moving a lead through the sales cycle can be done with just the click of a button so it's important to be mindful when moving it forward. Since the deal stages are tied to the rewards for frontline workers, we do not have the functionality for sales accounts to move leads back. However, you can always reach out to any manager (or get in touch with us!) whenever a lead needs to be moved back.
Really glad to have you as part of the program!
- Industry: Environmental Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Wingmate Review
Reviewed on 2022/10/03
Pros
Need a better funnel and exact service level
Cons
I would like a funnels for sales won broken down by month as well as proposal with estimated start month I would like to put service level by qty and how often serviced
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wingmate is not just for Large Companies
Reviewed on 2019/10/08
My overall experience with Wingmate is very positive. I have pocketed a good amount of income that...
My overall experience with Wingmate is very positive. I have pocketed a good amount of income that I would have otherwise not received and helped my company sell more equipment. With my earnings, I like to treat my family, so the incentive is there for me to continue to put in more leads.
Pros
What I love about Wingmate is that it takes a very dubious task and turns it into additional income for people at the ground level of any company. What would usually take 5-10 minutes out of your day to add a single lead, can now take seconds.
You can then track those leads through an online dashboard. The design of the dashboard is very well organized and easy to read. Because of the ease of use, Wingmate extends to all companies no matter how small.
Cons
What I like least about this software is that my company is currently not using it to its advantage. With a lead tracking dashboard that is catalogued beautifully and an app that is widely available, everyone in the company has the ability and should be more focused on pumping the system full of leads and generating more sales.
Response from Wingmate
Thank you so much for the review Jonathan, the feedback is much appreciated! If there is ever anything we can do to improve please let us know
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Product Review
Reviewed on 2019/10/08
I have to say Wingmate has changed the way I view our front line, not only is it a tool for us...
I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true.
Pros
The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team.
Cons
The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done!
Response from Wingmate
Thank you so much for the review Jordan! We're always looking for new ways to maximize engagement, if you have any suggestions we're all ears.
We're so happy to have you as part of the program!
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Northern Uniform Sales Rep Perspective
Reviewed on 2021/08/10
So far I'm liking it very much. I find it easy to use and a great tool to use in the selling...
So far I'm liking it very much. I find it easy to use and a great tool to use in the selling process.
Pros
There are 3 things I really like about the software. Firstly, the task reminders, this really keeps you on track. Secondly, the futures calendar, I like how you can push calls into the future and they show up in your task calendars. Thirdly, the ease of moving the stages of the sale to each bucket of the sales process
Cons
I wish you could edit task reminders calendar dates
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Operations Manager's Review
Reviewed on 2019/10/25
I have had a pleasant experience since we launched this program.
I have spoken to all members on...
I have had a pleasant experience since we launched this program.
I have spoken to all members on the Wingmate team and received excellent customer service from all.
Pros
Easy to use on a mobile device and desktop.
Greatly improves communication amongst departments and teammates.
Prompt and efficient support from the Wingmate team.
Removes the need for paper documentation of a prospect or lead.
Cons
Quite some time ago, I would have said I least like the inability to search existing leads. Prompt attention was given to this issue. A solution was implemented fast. At this time, I do not have a "con" related to this program.
Response from Wingmate
Thanks so much for the review Shayne, it is much appreciated! It has been a pleasure to work with you
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
NorthStar Mat Service Review
Reviewed on 2019/10/08
Everyone we have worked with has been pleasant to talk to, quick to respond to any issue and very...
Everyone we have worked with has been pleasant to talk to, quick to respond to any issue and very helpful.
Pros
The product is very user friendly and is very quick. Time is always pressing on the route and this tool assists them in giving sales great leads quickly while making some extra flash cash for themselves.
Cons
The reporting tools are something that needs work. When picking a date range, the leads shown per person seem to be what is being worked in real time instead of what was submitted. The total sales made can not be broken down by a date range, just a total.
Response from Wingmate
Really appreciate the feedback Megan! We'e recently made some updates to the analytics page which now allows you to view the analytics by a custom date range. We're constantly looking for ways to improve, if you have any other suggestions for us please reach out!
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ALL IN
Reviewed on 2019/10/09
It allows the entire company to be part of the sales process.
It allows the entire company to be part of the sales process.
Pros
The ability for everyone in the company to download the app to their phone and send in leads whenever they see new business opportunities
Cons
The inability to to migrate information from Wingmate to our CRM.
Response from Wingmate
Thanks for the feedback Mitchell! We are constantly looking for ways to improve. Currently we have the ability to integrate with any CRM through our robust API documentation. Alternatively, Wingmate provides a CRM out of the box through our web dashboard.
Please have IT reach out to us so we can walk you through the process.
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wingmate Review
Reviewed on 2019/10/08
Pros
I love how easy this platform is to use. I can access Wingmate right from my phone at any moment. It is also easy for people to send in leads. In a world where no one wants to waste time, Wingmate makes it easy for anyone at any time to send in a lead in seconds.
Cons
Not much to dislike, but if I were to pick anything I would want is easier to see the title of every lead. Sometimes I am searching for leads and I cannot find the exact one I am looking for right away.
Response from Wingmate
Thanks so much Travis! If you have any suggestions for how we can improve the search functionality, please reach out to us! However, we've found it to be very helpful to provide as much info in the description to make it easier to search by keyword. The map view may also be very helpful if you know the general location of the lead you are looking for.
Really appreciate the feedback!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WingMate App
Reviewed on 2019/10/08
It has changed the way we search for outside sales greatly and has also helped us fix any issues...
It has changed the way we search for outside sales greatly and has also helped us fix any issues that our current clients have, while looking for inside sales opportunities.
A side benefit has been the increased communication between the different departments.
The more sets of eyes we have out there, the better the results have been!
Pros
Ease of use for all of our employees and the little amount of time it takes.
Cons
Have yet to have a problem with Wingmate.
Response from Wingmate
Really appreciate the review Mike! If there's ever anything we can do to improve please let us know!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good for English, not so much for French
Reviewed on 2021/08/09
Overall it's had a positive impact on my day-to-day
Overall it's had a positive impact on my day-to-day
Pros
It's nice that our delivery drivers can snap pictures of leads for us who then get qualified.
Cons
My sales territory is primarily Montreal (I also cover Toronto) but apparently our Wingmate rep does not speak French so I end up having to qualify my own leads. My "issue" (minor) with this isn't that I have to qualify the leads myself as much as it is that since May, it's more that if you plan on doing business in Montreal/Quebec, you need to have employees who are able to service this area.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of the program
Reviewed on 2021/08/09
Easy of use
Easy of use
Pros
The capacity to talk with the seller for the business i deliver
Cons
Nothing at all, easy to use , do not have any complaint
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Wingmate Review
Reviewed on 2023/02/13
So far it has been good in a short amount of time. Useful in setting reminders for opportunities...
So far it has been good in a short amount of time. Useful in setting reminders for opportunities that don't have immediate start dates, etc.
Pros
Easy to log opportunities and leads, and move them through sales cycle
Cons
Doesn't seem to be overly robust, but I'm still learning the software, so that opinion may change
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Summit
Reviewed on 2019/10/08
Fantastic. Great training and support. Easy to use !
Fantastic. Great training and support. Easy to use !
Pros
Ease of use on the road and the way it plots the address by gps
Cons
Working the lead on my phone and updating the dashboard on my phone
Response from Wingmate
Thanks for the review Don! If you have any suggestions for how we can improve please reach out to us!
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Wingmate review
Reviewed on 2019/10/08
Pros
Very user friendly. Anyone can use it. It's quick and sufficient.
Cons
Photos can take a little long to upload.
Response from Wingmate
Thanks for the feedback Amy! If there's ever any issues with uploading pictures please make sure to check your connection, or get in touch with us anytime and we'd be more than happy to help out!
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Software Review
Reviewed on 2019/10/08
The experience is good, I just think its better to use on a desktop then on the go on your phone.
The experience is good, I just think its better to use on a desktop then on the go on your phone.
Pros
The dashboard to view all leads, and there current status.
Cons
The App isn't very user friendly, its very basic and doesn't include half of the options as the website.
Response from Wingmate
Thanks for the feedback Bryanna! As the mobile app was designed for frontline workers on the go, it does not include as much functionalities as the web-dashboard so that sending in leads is as simple as can be. However, please keep in mind that the web-dashboard can be used through your web browser on your mobile device. This will allow you to do everything you need right on your phone!
- Industry: Construction
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great employees
Reviewed on 2021/08/10
Pros
The employees at Wingmate are really easy to deal with - they do everything they can to help!
Cons
Connectivity to CRMs - it's a minor con, but would love if everything was all in the main app I'm using.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quintex Review
Reviewed on 2019/10/23
Pleased with the program, customer service is great.
Pleased with the program, customer service is great.
Pros
It has easily earned an increase in leads generated overall for my territory, leads I may not have found.
Cons
Many repeat leads that I already have history with. Nothing can be done about that though. Always good to get someone else's info anyway, I may have missed something.
Response from Wingmate
Thanks for the review Noel! If there's ever anything we can do to improve please let us know
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best sales system that i ever used.
Reviewed on 2019/10/09
I can follow up these prospects on a regular basis.
I target more precisely my territory.
I can follow up these prospects on a regular basis.
I target more precisely my territory.
Pros
It is effective for business development.
Prospect search, qualifying the prospect, approaching and quoting the prospect and closing the sale.
Cons
Nothing i like it.
It is perfect for our work.
Response from Wingmate
Appreciate the feedback Michel! if there is ever anything we can do to improve please feel free to reach out
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Super save
Reviewed on 2019/10/08
Pros
Very easy to use and implement. Great support and willingness to work on changes and updates
Cons
Wish the app was a bit more intuitive.
Response from Wingmate
Thanks for the review Joshua! We always strive to make the app as simple to use as possible, if you have any suggestions for improvements we'd love to hear it. As always, you can reach out to us anytime!
- Industry: Package/Freight Delivery
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Use of software
Reviewed on 2019/10/10
Pros
Very easy to use with great GPS location to help find business location.
Cons
I had to login every month, with me hard to remember passwords.
Response from Wingmate
Thank you so much for the review Ryan! Feel free to reach out to us anytime if anything ever comes up (even if it's just to reset your password)!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New User
Reviewed on 2019/10/08
Easy to use / enter data
Easy to use / enter data
Pros
Ease of use. Captures lead info including pics.
Cons
Nothing . Is easy to use. They fixed any bugs that were problematic
Response from Wingmate
Thanks for the review Jason! If there's ever anything we can do to improve please let us know!
- Industry: Transportation/Trucking/Railroad
- Company size: 5,001–10,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good stuff
Reviewed on 2021/08/09
Pros
Everything that it has is good east to use
Cons
Love the software will change nothing about it
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2019/10/08
Pros
Really easy to use and information is constantly flowing back to you.
Cons
There really isn't anything that I don't like with Wingmate.
Response from Wingmate
Thanks so much for the review Murray! If there is ever anything we can do to improve please let us know!
