Spark Hire Reviews

Overall rating
Filter by
Company size
Time used
107 Reviews
- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Spark Hire is the Ultimate Choice for Interviewing Candidates Virtually
Reviewed on 2018/10/26
Pros
I prefer to screen the applicants through video conference calls before having them meet me in person. I can do this in the comforts of my own office and be able to select who will be called for the next round of interviews. I found Spark Hire Talent to be very user-friendly and helpful while I navigated through their site. I had to interview applicants from other countries and it was very convenient for me to set-up the call. After the process is done, I can rate the candidates and include my feedback which is viewable by the managers who want to interview them. The whole process was smooth.
Cons
The quality of the sound can get choppy at times which can be irritating if you’re in a middle of obtaining an answer from the applicant and she needs to repeat herself. Not sure if the connection is from my end or the applicant’s.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spark Hire-A Valuable Screening Tool
Reviewed on 2022/10/04
I love Spark Hire and would recommend it to anyone. Their tech teams are spot-on in responding to...
I love Spark Hire and would recommend it to anyone. Their tech teams are spot-on in responding to issues with candidates, alleviating the pressure for our team to have to respond and know all the answers to the items that may come up from a candidate side.
Pros
I love that Spark Hire puts all candidates on the same playing field for an initial interview. The candidates don't have the verbal/non-verbal feedback of Zoom/phone/in-person, so the interview is much more structured than our other options later in the process.
Cons
As stated previously, some of the searching for previous candidates/interviews has become more cumbersome.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Certainly Useful, but Not as Personal
Reviewed on 2018/12/05
Pros
Overall, this is a great and efficient app for HR to speed up the interview process. I can completely see why departments choose to use this system. The best part is simply the amount of applicants that can be reviewed in such a short amount of time. In the past, you were limited by time and resources, but this software gets rid of those issues. It is also helpful to be able to go back and review an interview again, which obviously isn't possible with an in person interview outside out notes.
Cons
The main negative I have with this is that it takes the personal interaction out of the initial interview process. Obviously, after initial screening, you would then move into phone or in person interviews, but you would just hate for someone to slip through the cracks because of an awkward video interview.

- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making my life easier!
Reviewed on 2019/06/03
My overall experience has been great. They've helped us be more efficient. I even asked them if...
My overall experience has been great. They've helped us be more efficient. I even asked them if they integrated with our ATS provider. They didn't at the time, but they made it happen for us. I can't say enough. Love, love, love the product!
Pros
I love Spark Hire! I can't say enough about it and recommend it to all my HR colleagues. It's so easy to use and it integrates directly into our ATS. Candidates automatically get the invite to take the interview and our hiring managers can set aside time in advance to review the interviews. It is a time saver! I've used HireVue in the past and Spark Hire works just as seamlessly and the pricing is much more digestable.
Cons
I wish it was even more integrated with our ATS than it is. It would be great if the videos actually sat within the person's application instead of having to leave the ATS to view them and then go back to change the candidate disposition.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Ideal Software for Your Video Conference Calls
Reviewed on 2018/10/12
Pros
Although this program was designed to interview applicants, I use it to interview my clients that can’t meet with me in person. I basically want to get a feel of their needs and preferences and I believe that body language is important. No need to worry about a complicated software. It’s quite straightforward and simple to use. The video and audio is clear and I can complete my video sessions in a timely manner. This software allows you to write notes about your clients so you can keep track about your conversations. I’m so glad I found this software online.
Cons
The price is quite steep and they charge by a number of people you talk to. I think they should just make a package for basic and unlimited calls so it won’t be too costly.
- Industry: Events Services
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2018/08/23
Great customer service and technical support.
Great customer service and technical support.
Pros
The ease of being able to screen candidates in large amounts for cultural fits in the company.
Cons
The inability to brand different groups internally. We can only have one company brand, but internally many of our departments function with their own unique identity.
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changer
Reviewed on 2019/04/22
I can't imagine doing my job without it. It is so affordable, the customer service reps are...
I can't imagine doing my job without it. It is so affordable, the customer service reps are awesome, and I have yet to have a candidate complain about their experience.
Pros
The one-way interview option has significantly cut back on the amount of time I spend interviewing a candidate. I now utilize this as my knockout session and it has saved me and the candidate a lot of time.
Cons
For a while there were some issues with it's integration with Adobe Flash. They have since resolved this.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spark Hire - One Way Video Interviewing
Reviewed on 2018/09/10
Clients enjoy 'meeting' candidates before deciding who to invite to interview. Candidates appreciate...
Clients enjoy 'meeting' candidates before deciding who to invite to interview. Candidates appreciate that it saves time and cost of fighting traffic and attending interviews when a video interview can save time.
Pros
The ability to schedule candidates to take one-way video interviews in their own time.
Cons
The standard email that is sent to candidates is very basic, but love that we can customize it.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making my job easier & solving our recruiting problems.
Reviewed on 2019/02/07
Love it. It is making it possible for me to recruit in distant locations.
Love it. It is making it possible for me to recruit in distant locations.
Pros
I love that it saves me the time I used to waste on phone screening. So many voicemails, and phone calls that didn't really address the issues I wanted to address.
Cons
Sometimes there is user error, and the software doesn't seem to be forgiving enough when there are audio/video issues.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Spark Hire Video Interviews
Reviewed on 2019/03/22
Pros
I did a video interview through Spark Hire and it was quite painless and smooth! Everything was straight forward and there were no surprises-- recording time, questions were clear, etc.
Cons
Nothing! This is a great way to conduct video interviews.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Not the traditional way to interview in public schools
Reviewed on 2021/03/08
There was a period of time when our clients were not receiving the interviews or notifications from...
There was a period of time when our clients were not receiving the interviews or notifications from the Spark Hire app. Our representative was very cooperative and his response times were always within a 24 hour period. He returned all of my calls and even talked to our IT people here to troubleshoot the problem. My overall experience with Spark Hire has been a wonderful experience from the beginning. We were put in a very difficult situation with the pandemic first emerged and they helped us address a huge need in our industry.
Pros
The most important part of the addition of Spark Hire to our organization is that it has given us the flexibility to offer applicants an opportunity to complete a quality interview experience during a very difficult period of time. We were able to provide our principals with an opportunity to review countless interviews in a very short period of time.
Cons
There was only one hiccup with the software, but that was corrected with a few phone calls and collaboration between Spark Hire's Helpdesk and our IT department.
Response from Spark Hire
Hi Brian,
We appreciate your wonderful review about your experience using Spark Hire's video interviewing! We are happy to hear that our platform has been helpful in connecting you with candidates while in-person interviews haven't been an option. Happy hiring!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spark Hire is a must for busy HR professionals!
Reviewed on 2021/06/03
When I joined the company, our [SENSITIVE CONTENT HIDDEN] had heard about it from a business...
When I joined the company, our [SENSITIVE CONTENT HIDDEN] had heard about it from a business colleague. They showed it to me and I was sold. Implementation was easy and it has truly helped streamline our hiring process.
Pros
Spark Hire is easy to use and convenient. Candidates can answer questions in the comfort of their own surroundings and our hiring managers can easily access and rate their submissions.
Cons
I do find it difficult at times to file candidates away--the labeling and tagging of them can be a bit clunky. And I'm reaching for that as this works beautifully for us!
Response from Spark Hire
Hi Meg,
Thank you for your wonderful review! We are so happy to hear how convenient and easy to use you have found our platform. We appreciate hearing from you!
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spark Hire is Vital to Saving you time in the Hiring Process
Reviewed on 2019/02/02
This is a very well thought out and developed product. The management team does a great job of...
This is a very well thought out and developed product. The management team does a great job of following up with you and making sure that you have all of the tools to make this tool a vital part of your hiring process. I highly recommend this software and guarantee that it will save your team time and money both going through the interview process as well as employee turnover.
Pros
-Very User-Friendly and clean interface
-The video interview tool is very complete and easy to use for both user and admin
-Takes time away from doing a complete phone screen
-Very customizable to show off your brand
-Has a built-in scheduling tool that helps with the candidate booking a time (if approved) to interview with you
-Amazing Customer Service and support that walk you through the entire set up process
-A dedicated Account Manager that follows up regularly
-Built-in interview questions that allow for a thorough screening process
Cons
-There are occasional blips that cause the video interview not to save (very rare, but happens)
-Getting the candidates used to this kind of "phone screen" /pre-interview process takes a bit, but Spark Hire provide pointers to help mitigate any confusion
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the Spark Hire Interview for my candidates!
Reviewed on 2021/05/20
With Spark Hire I can give my hiring managers a consistent interview to help them make their hiring...
With Spark Hire I can give my hiring managers a consistent interview to help them make their hiring decisions.
Pros
This is a quick, effective, dependable tool that I use daily in my recruitment process.
Cons
Spark Hire is integrated with our ATS and the function is very smooth. I really have no 'cons' at this time.
Response from Spark Hire
Hi Connie,
Thank you for your awesome review! We are so happy to hear how dependable and effective you have found our platform. We love having you as a customer!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to Use
Reviewed on 2021/12/20
Pros
- Easy to use and integrates with our ATS.
- Let's us rate interviews and track reason codes
- Helps eliminate time recruiting by sending out pre-recorded links and selected questions
Cons
We have multiple accounts and the prices went up significantly.
Response from Spark Hire
Hi Jessica,
We appreciate your wonderful review about your experience using Spark Hire's video interviewing! We're so happy to hear how helpful our platform has been in addressing your unique hiring needs. Please feel free to reach out to our customer success team to further discuss our updated pricing plans, perhaps we can find a solution that better suits your needs. Thanks again for sharing your experience!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect for our International Hiring Needs!
Reviewed on 2022/06/24
Pros
The is an excellent and user-friendly software allowing us to schedule and manage our video interviews. The scoring system is great and helps us get the true thoughts of the whole interview team.
Cons
Technical difficulties don't come up that often, but when they do, they can be pretty impactful. We occasionally have applicants who aren't able to sign in without any obvious signs of user-error.
- Industry: Facilities Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sparkhire Review 2021
Reviewed on 2021/07/02
Allows a higher volume of candidates to engage in the prescreen process.
Allows a higher volume of candidates to engage in the prescreen process.
Pros
It is very user friendly as an administrator. It is easy to set up questions, walk candidates through the process and provide the shareable link with hiring managers.
Cons
When submitting directly from Sparkhire most candidates think the link for completion is spam, or it goes into their junk mail so you spend time trying to connect with these candidates.
Response from Spark Hire
Hi Amanda,
Thank you for your wonderful review! We are so happy to hear how easy to use you have found our platform. Happy hiring!
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spark Hire Rocks
Reviewed on 2021/03/25
Overall, this platform is fantastic. It is part of our recruitment's team usage daily. We have had...
Overall, this platform is fantastic. It is part of our recruitment's team usage daily. We have had much success cutting down our interview time frame and getting quality talent in seats in a most efficient time frame.
Pros
The ease of use. You could literally not have a tutorial on how to use this product and still figure it out. It is very user friendly.
Cons
Nothing!! I am most happy with this product.
Response from Spark Hire
Hi Sarah,
Thank you so much for your wonderful review. We are so happy to hear how easy to use and time-saving you have found our platform. We love having you as a customer!
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best technical support and customer service!
Reviewed on 2017/07/28
Cuts initial interview time in half (or more), candidate can complete at their convenience,...
Cuts initial interview time in half (or more), candidate can complete at their convenience, recruiter can review at their convenience, gives a good sense of how serious the candidate is without having to schedule a formal face to face meeting. When 2 people interview over 1000 people a year, this is HUGE!
Pros
Spark Hire took a 45 min phone interview to a 10 min video interview and a 10 min phone interview (only for the videos we approved)! Cut the time in half and have a better understanding of the client - win win!
Cons
Many times our candidates don't have the internet speed for a clear connection. Sound and video quality is shaky then.
- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Happy With Spark Hire!
Reviewed on 2021/06/10
Awesome overall experience! From HR to hiring Supervisors it is our favorite tool!
Awesome overall experience! From HR to hiring Supervisors it is our favorite tool!
Pros
We appreciate the ease of Spark Hire. Also your customer service is top notch!
Cons
No Cons. All around great experience and used for every job opening that we have.
Response from Spark Hire
Hi Bethany,
Thank you so much for sharing your experience using Spark Hire! We are so happy to hear how easy to use you have found our platform and that you've had a great experience. Thanks again for your feedback!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome experience
Reviewed on 2022/02/23
I had a great experience using Spark Hire and in the future will definitely use again without...
I had a great experience using Spark Hire and in the future will definitely use again without question. The interview went smooth and well received.
Pros
I recently interviewed for a position using Spark Hire and was absolutely amazed by the simplicity and organized layout of the app. The features were great and the process was enjoyable.
Cons
I didn't experience any cons during my time with Spark.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SparkHire Rocks!
Reviewed on 2021/03/25
It has been great. I've used asynchronous interview software before and SparkHire is the top of the...
It has been great. I've used asynchronous interview software before and SparkHire is the top of the list.
Pros
We have saved a bundle in interview travel costs and reduced time to fill!
Cons
Hard to say.. Really no immediate drawbacks that I can see.
Response from Spark Hire
Hi Joe,
Thank you for your wonderful review! We are so happy to hear how time and cost-saving Spark Hire has been for you! Happy hiring!
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Spark Hire has great functionality and very responsible customer service
Reviewed on 2017/07/31
We were able to launch our new onboarding process and continues to be well received by the...
We were able to launch our new onboarding process and continues to be well received by the organization and our new hires.
Pros
I loved the fact that I could use Spark Hire for things beyond just video interviewing. Although is wasn't set up for the types of things I wanted to use it for, my customer success person Vince worked closely with me to help identify the best way for Spark Hire to meet the needs of my organization. The software is one of the reasons why our new onboarding process is seen as a success by our organization and new hires.
Cons
We had some difficulty early on conducting live video interviews through the software, but they fixed the issues. Also, they aren't quite set up to use the software the way we envisioned, outside of the interview process. However, in all fairness, it was just a creative idea we came up with and they supported us and continue to support us as we look to do new and different things.
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service!!!
Reviewed on 2017/07/26
Pros
Ease of use of the platform. Very easy to understand and for candidates to submit their video interviews. Love it!
Cons
Sometimes does't work with flash player, especially on Macs. At times it is hard for candidates to submit their videos due to this issue.
- Industry: Public Policy
- Company size: 1,001–5,000 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A great time-saver (in the era of the pandemic)!
Reviewed on 2020/06/18
It helped me get more productive and efficient work-wise during the time of COVID-19.
It helped me get more productive and efficient work-wise during the time of COVID-19.
Pros
I love that Spark Hire turns the hiring processes in the era of the pandemic into a convenient, more effective, and relatively more stress-free for everyone involved. It is a great tool for video interviewing--I highly recommend it!
Cons
I have yet to find any problems with this software. I am pretty happy with its features.